Every review we hold for the Longwell Green office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAndrews estate agents are more than…
Andrews estate agents are more than gatekeepers of property transactions; they are the navigators of life’s most pivotal moments. Mark has worked above and beyond in supporting our house sale, they were critical in steering us through significant life changes, a responsibility that demands trust and credibility. Mark had understanding and empathy for my mother needing to sell her home and took this through to the end of the deal. Our stress was exceeding an unhealthy point and Andrews were able to take this down for us by working, advising and organising all we needed for a quick house sell. Thank you.
Janet · 23 June 2024
Agent replied · 22 October 2024
Hi Janet, thank you for the review and sharing your experience. It's fanastic to see that Mark has been so helpful to you in what was understandably a stressful time. We know Mark works incredibly hard to esnure everyone is keep up to date and communicated with throughout any dealings with Andrews, we know he will really appreciate your kind feedback. Thanks again, Rhys
★★★★★ 5/5
GoogleI used andrews at longwell green for a purchase of a property , Jake Matthews was the 1st point of contact when we met to view the property, very pleasant , friendly and professional at all times, always rang me back as promised , and dealt with any queries promptly . In fact the whole team was helpful, friendly and polite .PositiveResponsiveness, Professionalism
Jayne · 26 October 2021
Agent replied · 25 October 2024
Hi Jayne, thanks for leaving us 5 star feedback!
★★★★★ 5/5
TrustpilotIt was really great
It was really great, Harpinda from the downed branch was very welcoming, warm and supportive
Ehebha · 10 June 2026
Agent replied · 23 June 2026
Dear Ehebha ,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Harpinda. Your satisfaction is our priority, and we appreciate your kind words. We look forward to seeing you again in the future. Best wishes , Lisa
★★★★★ 5/5
TrustpilotBrian was an amazing person to have on…
Brian was an amazing person to have on our team. Extremely experienced and professional. Always kept in contact nothing was to much trouble. If I ever needed an agent again Brian would be my first port of call.
Lynsey · 26 February 2024
Agent replied · 22 October 2024
Hi Lynsey, we appreciate you taking the time to leave us a five star review. Fantastic to see that Brian was on hand to help you each step of your property journey, we know he will really appreciate seeing your feedback. Thanks, Rhys
★★★★★ 5/5
TrustpilotFantastic property manager Andrews
Sarah has been a fantastic property manager over a number of years for Andrews. Initially, when I decided to rent out my UK property, I wanted a single point of contact for all queries ranging from rental payments to repairs and contracts. Sarah has performed this role exceptionally well. The recent communication between myself and the tenant, requesting permission to redecorate is a classic example where she simply facilitates a timely conversation with the tenant. Simple? It should be but it is not always the case with many serivce companies where trying to get a quick answer is often difficult and bureaucratic. This is the importance of dedicated professional property managers. Thanks for the great customer service.
Anthony · 24 June 2023
★★★★★ 5/5
TrustpilotANDREWS LONGWELL GREEN - BILLY BRYANT
When we wanted to sell our house we decided to use Andrews (Bristol - Longwell Green) and we were not disappointed.The whole team were all excellent from start to finish but a massive shout out must go to Billy who we had the most dealings with. Apart from being a credit to his profession, Billy is very friendly, with a good sense of humour and a top guy, and always kept us in the loop with any developments or updates along the way. Nothing was too much trouble so a deserved 10 out of 10 for Billy.
Ian · 21 June 2023
★★★★★ 5/5
TrustpilotAndrews have been wonderful partners…
Andrews have been wonderful partners for us for more than 15 years. Always responsive and professional. Michelle Smethurst has been a great person to work with - couldn’t ask for more.
Jeremy · 4 July 2024
Agent replied · 22 October 2024
Hi Jeremy, thank you for the five star review and your continued trust over the years to deliver a brilliant service. Amazing to see Michelle has been such a help to you over the years. Thanks again, Rhys
★★★★★ 5/5
TrustpilotLongwell Green - Billy
We were met with Billy at our first viewing and dealt with him all through the process. Everything was made so seamlessly and what tends to be a stressful experience, just wasn't. Always greeted with a happy voice at the end of the phone and any queries I knew I could pick up the phone and they would have the answer to any question I had. Also keeping us up to date the whole way through - Would definitely recommend!
Abi · 19 June 2023
★★★★★ 5/5
TrustpilotI have been with Andrews for a couple…
I have been with Andrews for a couple of years now and I am still very impressed and amazed how they provide excellent services to their tenants, customers and clients. Anything from a little inquiry to biggest repair concerns, they always are on top of it and make sure they are addressed as soon as possible. Very efficient. Im always sending an email to Michelle and she has always been so responsive and accomodating. 100 stars for them!!
Carmelle · 19 July 2024
Agent replied · 22 October 2024
Hi Carmelle, we know that Michelle and the team will really appreciate seeing your kind feedback. Thanks again.
★★★★★ 5/5
TrustpilotFabulous estate agents
We are absolutely delighted to have chosen to go with Andrews to sell our property, Stan and his team cannot be recommended enough they have always been polite, punctual and very professional and oh so extremely helpful considering we had a few hiccups along the way with buyers and solicitors. We thank you all so very much for your hard work. And although we have no intention of moving again, but if we did I’m sad we would not be able to use Stan and his team as we are moving out of the area.
Jacqui · 11 June 2023
★★★★★ 4/5
TrustpilotSammi made things happen and a great experience great
Sammi made the experience great! Attentive and speedy. He worked closely with his manager, Julie, to get my more challenging questions answered. A great team and a high recommend.
Oxfordkiwi · 1 August 2024
Agent replied · 22 October 2024
Thank you, Oxfordkiwi! It's great to hear that Sammi and Julie provided you with excellent service. Your recommendation means a lot to us!
★★★★★ 5/5
TrustpilotConsistently efficient and professional
Andrews have been managing my property for 30 years and I've never had a problem.Sarah has been my main contact for several years now and I've always found her helpful reliable and friendly.
Fraser · 21 May 2024
Agent replied · 22 October 2024
Hi Fraser, thank you for the review and thank you for continuing to trust us with your property needs over the last 30 years. It's also brilliant to see that Sarah has always been on hand to assist you whenever required. Thanks again, Rhys
★★★★★ 5/5
TrustpilotExcellent Team-Looking Forward to achieve my dream house
I would like to express my gratitude to the Andrews Property Management team for their exceptional assistance in helping us find a house over the past 2-3 weeks. In particular, Shamiya ,Molly and shannon have provided outstanding support throughout the process, ensuring that our requirements were met in finding the perfect property. Their dedication and professionalism have made our experience truly remarkable. Thank you to the entire team at Andrews Property Management for their outstanding service.
Sini · 14 August 2024
Agent replied · 22 October 2024
Thank you, Sini! We're thrilled to hear about your positive experience with Shamiya, Molly, and Shannon. Your kind words mean a lot to us.
★★★★★ 5/5
GoogleWe have just moved into our dream home which Jake was managing on behalf of Andrews. Super friendly, knowledgable and always quick to respond and nudge the vendor's team when required, Jake was key to a stress-free process that concluded in under 8 weeks. I can't imagine how it could have been better executed or with a nicer person at the reins.
B · 26 October 2021
Agent replied · 25 October 2024
Hi Toby, thanks so much for leaving us a 5 star review! We’re so pleased to hear that we were able to make this a stress free experience for you.
★★★★★ 5/5
TrustpilotPurchased through Andrews
Purchased through Andrews. Nancy Henley was brilliant. Excellent communication….always returned calls. Kept on top of things and regularly updated us with progress. Easy to talk to and very helpful. On occasions I spoke to other branch colleagues who were equally helpful.
Mrs · 27 November 2023
Agent replied · 22 October 2024
Hi Helen, we really appreciate you taking the time to leave a review for the team in Horley, with particular mention to Nancy, she works incredibly hard for all her customers so we know she will appreciate your fantastic feedback. Thanks, Rhys
★★★★★ 5/5
TrustpilotAndrews Estate Agent
Andrews at Bear Flat assisted us with the recent sale of our house and we absolutely would recommend them as an agent. Their communication and attention to detail is fantastic - and they are all so personable, approachable and friendly.We were looked after by Hamza and Emily and the whole process was smooth and well organised. We would not hesitate to use Andrews again and we are very grateful to their professional yet personable service. Thank you Hamza and Emily!
J · 25 May 2023
★★★★★ 5/5
TrustpilotThe Andrews team
The Andrews team, in particular Raluca and Ayman, have been incredibly helpful, supportive, professional and efficient throughout my ordeal with a difficult tenant. Great service from them both, thank you very much!
Monita · 28 May 2024
Agent replied · 22 October 2024
Hi Monita, we know both Raluca and Ayman will really appreciate seeing your review. Thank you for sharing your experience and we are really glad we were able to help you through a difficult situation, thanks again, Rhys
★★★★★ 5/5
GoogleBilly Bryant has recently assisted my parents in the sale of their property and purchase of their new home. From our very first meeting when he valued their home, the service offered has been first class. He updated us on every viewing, gave valuable advice when we decided to review asking price and has been very helpful with the procedures of buying and selling. He understood the personal implications of this move, my parents leaving their home after over 45 years to downsize. He was compassionate and kind to them and I will always appreciate that. Billy’s support is enabling them to make this move which will make life easier for the whole family. Thank you again Billy for everything you have done.
Joy · 28 May 2024
Agent replied · 25 October 2024
Hi Joy , Thank you for taking the time to leave us a five star review. It is fantastic to hear how Billy was compassionate, understood the personal implications of the move and provided first class service. Thanks again , Lisa
★★★★★ 5/5
TrustpilotAttentive & reassuring
Spoke to Richard this morning about finding a rental property. He was really attentive and reassuring. Really appreciated the time he gave to listen to my needs - and my panic! Thank you!
Stephanie · 7 May 2024
Agent replied · 22 October 2024
Hi Stephanie, thank you for taking the time to leave us a review. Amazing to see that Richard took the time to get an understanding of what your needs were and helped you accordingly. Thanks, Rhys
★★★★★ 5/5
TrustpilotAmazing, Friendly and got the property sorted in one day!
Today morning I went to visit a property in Bristol by Andrews. I was guided by this lovely lady called Isabelle to view the property. She was very nice and answered all the problems I had about the property and took down my details and got back to me in the afternoon after talking to the landlord. To my surpise she even managed to get the landlords approval to rent the property on the same day! I was impressed and had a nice experience like never before. Hats off!?
Dulana · 26 May 2024
Agent replied · 22 October 2024
Hi Dulana, thank you for sharing your experience, we are so pleased to see it was such a positive one. Congratulations on finding your new home and thank you again for the feedback, we know Issy will really appreciate it. Thanks, Rhys
★★★★★ 5/5
TrustpilotThe reason for this high review is…James
The reason for this high review is entirely due to the James Conner, the agent assigned to my sale. In what was a very difficult and long sale, James was always on hand to give sound advice throughout, speaking to and reassuring the buyers as well as me, and going above and beyond in every possible respect. If it were not for him this sale could well have fallen through, and I'm entirely grateful to him. Superb in terms of client care. If you are selling or buying, you'll not go wrong by asking for James as your agent.
Steve · 13 May 2023
★★★★★ 5/5
Trustpilot@KellyHamilton at Andrews Property is…
@KellyHamilton at Andrews Property is fantastic! Her expertise, excellent communication, and genuine care made renting the property from the landlord a breeze. I highly recommend her for a stress-free experience!
Tomi · 28 June 2024
Agent replied · 22 October 2024
Hi Tomi, thank you for the review. Great to see that Kelly and the team have been on hand to help you with everything you needed. Thanks again, Rhys
★★★★★ 5/5
TrustpilotI had an amazing experience to use…
I had an amazing experience to use Andrew Property for my flat purchase. Thanks James & Janine for helping the smooth purchasing process. Well done to you all!
Thiha · 1 August 2024
Agent replied · 22 October 2024
Thank you, Thiha! We're delighted to hear about your amazing experience. James and Janine will be happy to know they made the process smooth for you. Congratulations on your new flat!
★★★★★ 5/5
TrustpilotI cannot recommend Russell Clarke highly enough
I cannot recommend Russell Clark? Mortgage and Protection Adviser highly enough. I have used him several times over the last 5 years and on several of these occasions, the house purchases and the associated lending have been highly complex. Russell is so responsive and goes out of his way in order to help resolve issues and obtain what was needed in terms of mortgage and protection. I wouldn't go to anyone else and I cannot thank him enough.
Michelle · 7 July 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
