Every review we hold for the Longwell Green office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleMatt, Abby and the team were really helpful. They always communicated clearly and responded to queries in a short timeframe
Daniel Β· 20 December 2025
Agent replied Β· 20 March 2026
Thank you, Daniel, for your wonderful feedback! We're thrilled to hear that Matt, Abby, and the team provided you with clear communication and prompt responses. Your satisfaction is our priority, and we appreciate your support. Looking forward to assisting you again in the future!
β
β
β
β
β
5/5
GoogleWe could not be happier with the service we received from the Longwell Green branch.
Everyone we spoke to in the team was friendly, knowledgable and helpful, but Jake was our specific contact and was exceptional: nothing was too much trouble for him. We were very happy with our valuation and our house sold super quickly with multiple offers to choose from. All queries throughout our sale were dealt with both professionally and efficiently.
It made what can be a very stressful process that much easier.
We would use these guys again in a heartbeat! Thank you π
Alexandra Β· 17 June 2023
Agent replied Β· 24 June 2023
Hi Lexi, thank you so much for your 5 star feedback! We are so glad we could facilitate the smooth sale of your home for you.
β
β
β
β
β
5/5
GoogleExcellent service really good communication. Would definitely recommend. Bought it to completion as soon as possible with everyone happy and on board Thanks to Matt and Billy especially xx
Kim Β· 20 September 2025
Agent replied Β· 20 March 2026
Hi Kim, thank you for your wonderful review! We're thrilled to hear about your positive experience with Matt and Billy. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Lisa
β
β
β
β
β
5/5
GoogleAbby T was absolutely fantastic throughout my most stressful FTB process, she chased and pushed for me and advised me on processes. Iβm so glad she was in my corner during this very long process! Thankyou!!
Dannielle Β· 15 August 2026
Agent replied Β· 22 August 2026
Hi Dannielle, thank you for your wonderful feedback! We're thrilled Abby could support you during your first purchase. Your satisfaction is our priority, and we're glad to have been in your corner. If you need anything else, feel free to reach out. Best wishes , Lisa
β
β
β
β
β
5/5
GoogleAbby was super helpful and friendly throughout the whole process making the purchase of our first house as easy as you could hope for!
Tom Β· 20 October 2025
Agent replied Β· 20 March 2026
Hi Tom, thank you for your wonderful feedback! We're thrilled to hear that Abby made your first home purchase a smooth experience. Your satisfaction is our priority, and we appreciate your trust in us. Congratulations on your new home!
β
β
β
β
β
5/5
GoogleAn extremely professional, supportive and approachable service. We received outstanding support from Josh, Kerry, Gemma, Tess and the team at Andrews Longwell Green. We decided to use their mortgage advisory service as well as their estate agent to sell our property and buy another. In what can be a stressful and diffciult experience of selling and buying a property, they kept the journey on track and went above and beyond in so many ways. They are easily reachable and have strong communications. Thank you to the whole team and those mentioned above for all the help you have given us!
Becky.
Becky Β· 11 November 2022
Agent replied
Hi Becky, thank you for taking the time to leave us a 5 star review and such lovely feedback!
β
β
β
β
β
5/5
GoogleI recently used Andrews for the sale of my property and it was a very long stressful process with hiccups along the way. Everytime I contacted Abby for updates she was always remained friendly and professional. She always went above and β¦
Laura Β· 22 May 2026
Agent replied Β· 23 May 2026
Dear Laura,
Thank you for your kind words and for sharing your experience. We're thrilled to β¦ More
β
β
β
β
β
5/5
GoogleFabulous service from James @ Andrews Sales, so helpful, conscientious and considerate. Itβs been a pleasure James, thanks very much for all your help, itβs very much appreciated!
Jennifer Β· 20 August 2026
Agent replied Β· 22 August 2026
Hi Jennifer,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with James. Your kind words mean a lot to us, and we're grateful for your appreciation. We look forward to assisting you again in the future! Best wishes , Lisa
β
β
β
β
β
5/5
GoogleRecently purchased our property through Andrews Longwell Green Bristol. Really grateful to Sydney who managed to get us in to view the property during an exceptionally busy time. Impressed by the quality of the whole team. A special mention to Tess who went above and beyond, taking an active role in keeping the chain up to date. Tess was brilliant and instrumental in chasing the relevant parties involved and kept things moving. Thank you for a good experience end to end. Would highly recommend.
Nuala Β· 12 September 2022
Agent replied
Hi Nuala, thank you so much for taking the time to leave us a fantastic five star review. We're delighted to hear that you had such a great experience.
β
β
β
β
β
5/5
GoogleAndrewβs Estate agents have been extremely helpful & friendly from start to finish. During a difficult time (selling a property because of a friends β bereavement) Abby & the team were so thoughtful & empathetic. We were regularly updated β¦
Caroline Β· 22 May 2026
Agent replied Β· 23 May 2026
Dear Caroline,
Thank you for your kind words. We're glad Abby and the team could support you β¦ More
β
β
β
β
β
5/5
GoogleBuying as first-time buyers, especially as expats, has probably been one of the most anxiety-inducing experiences we've had, but we can't recommend Josh Normington enough! As our mortgage advisor, he's walked us through the whole process with such a caring and friendly approach that he's truly been the most positive side of this experience. Josh answered all our questions with ease and clarity, took time whenever we had a last-minute doubt, found the best solution for us and reassured us whenever we got stressed out (which was often!). Best service we've received on this journey by far!
Vittoria Β· 13 August 2022
Agent replied
Hi Vittoria, thank you for leaving such a great 5 star review!
β
β
β
β
β
5/5
GoogleWe've recently sold our house using Andrews and Jake and the team were outstanding. The house sold within ten days for more than the asking price! The after sale care from Linda was equally amazing, helping to reprioritise the work of conveyancers on both sides. Nothing was too much trouble for the team. This is the third time I have used Andrews to sell a property and would highly recommend them! Can't thank the team enough!!PositiveResponsiveness, Quality, Professionalism, Value
Dean Β· 25 August 2022
Agent replied
Good afternoon Dean, weβre so glad to hear that you had a smooth experience from start to finish, thank you for leaving us such a great review!
β
β
β
β
β
5/5
GoogleA big thank you to the whole team and Abby Thomas in particular who went the « extra mile » more than once and kept a cool head when faced with inordinate delays over which she had no control.
PS The 3 wise men followed the Star as they had no 4G signal for their SatNav!
Joyeux Noel!
Steve Β· 20 December 2025
Agent replied Β· 20 March 2026
Thank you, Steve, for your kind words and 5-star rating! We're thrilled Abby and the team made your experience positive despite the delays. Joyeux Noel to you too! Best wishes , Lisa
β
β
β
β
β
5/5
GoogleRecently purchased a property and used Josh the mortgage adviser at Andrews. Josh was super helpful and for a first time buyer I had little knowledge on mortgages, but Josh covered all the key areas in great detail, he secure a great deal for us in really uncertain times.
Would really recommend Josh to anyone looking to secure a mortgage and was happy to answer any of my questions throughout the process.
James Β· 28 April 2023
Agent replied Β· 26 August 2023
Hi Matt, thank you so much for your fantastic review!
β
β
β
β
β
5/5
GoogleRecently purchased a property and used Josh the mortgage adviser at Andrews. Josh was super helpful and for a first time buyer I had little knowledge on mortgages, but Josh covered all the key areas in great detail, he secure a great deal for us in really uncertain times.
Would really recommend Josh to anyone looking to secure a mortgage and was happy to answer any of my questions throughout the process.
Matt Β· 25 April 2023
Agent replied Β· 24 June 2023
Hi Matt, thank you so much for your fantastic review!
β
β
β
β
β
5/5
GoogleI purchased a house recently through Andrews and the experience was excellent from start to finish. From initial viewing to exchange and completion, Jake and the team were friendly and professional throughout. It was a lengthy purchase (through no fault of the agent) but I always felt like I was being kept in the loop. Special mentions to Jake and Flo who really helped to put me at ease and assist me through my first purchasePositiveResponsiveness, Quality, Professionalism
Alex Β· 25 August 2022
Agent replied
Hi Alex, thanks for your review. Weβre so pleased to read that we helped make you feel at ease during your move.
β
β
β
β
β
5/5
GoogleJake, Billy & the Team at Andrews were fantastic. We had tried local agents in the past, with no success. Within days of listing our property with Andrews, we had viewings booked & eventually sold our property. Jake & Billy were very proactive & kept us up to date with the progress of our sell. We cannot recommend them enough.
Geoff Β· 16 December 2023
Agent replied Β· 30 December 2023
Hi Geoff, thank you for taking the time to write a five star review, amazing news that the team have been a massive help with the sale of your property and kept you updated throughout the whole process! Thank you for the recommendation too and all the best for the future, Laura.
β
β
β
β
β
4/5
GoogleMe and my partner were first time buyers this year and James was absolutely brilliant, from start to finish. He was great at keeping us updated and communicating well. James was very friendly and helpful! We would recommend :)
Georgia Β· 15 November 2024
Agent replied Β· 22 November 2024
Thank you, Georgia! We're thrilled to hear that James made your first home-buying experience a positive one. Your recommendation means a lot to us! Best wishes , Lisa
β
β
β
β
β
5/5
GoogleJames has been amazing with the sell of our house. He was always there at the end of the phone, answering our queries & nothing was too much trouble! I would highly recommend Andrews & James, also thanks to a big thanks to Jake & Billy!
Julie Β· 25 July 2024
Agent replied Β· 24 August 2024
Hi Julie, thank you for taking the time to leave us a five star review. Great to see that James, Jake and Billy were able to help you each step of the way and congratulations on the sale! Thanks again, Rhys
β
β
β
β
β
5/5
GoogleGreat estate agents to deal with.
Gemma was approachable, polite and very professional.
I made an offer on a property on a Monday morning and after a very nervous and tense day waiting to hear, Gemma phone me up to give me the good news. This phone call was way past the normal office opening hours because in Gemma's words "she wanted to let me know that evening so I wouldn't be worrying over night".
Above and beyond I would say,
thank you.PositiveResponsiveness, Professionalism
Jer Β· 25 August 2021
Agent replied
Hi Jeremy, thank you for leaving us such a great review.
β
β
β
β
β
5/5
GoogleMany thanks to Andrews longwell green branch , especially Jake, Sidney and Gemma for providing a really fantastic service with both the sale of our house and in finding us the house and the area that we really wanted. We are truly truly grateful. We appreciate all the help and encouragement that has been shown throughout our journey to get here and will definitely be recommending you to anyone interested in buying or selling their property. A big thank you once again.PositiveResponsiveness, Quality, Professionalism, Value
Rob Β· 25 August 2021
Agent replied
Hi Rob and Jenny, thank you for taking your time to leave us a review! Weβre so pleased that weβve been able to help you with your move! Wishing you all the best in your new home!
β
β
β
β
β
5/5
GoogleI recently purchased my first property with Andrews Longwell Green and was in contact mostly with Sydney and Flo, I really pleased with the service I received from. However, everyone in the team that I had contact with was great and assisted me in a very time efficient manner. As it was my first time going through the process they were very patient with me and all my questions! Sydney and Flo were invaluable in the final stages by chasing the other parties, which Iβm incredibly grateful of. I would highly recommend using Andrews Longwrll GreenPositiveResponsiveness, Professionalism
Charlotte Β· 25 August 2021
Agent replied
Hi Charlotte, thank you for leaving us such a great 5 star review!
β
β
β
β
β
5/5
GoogleWe can not fault our experience with Andrews and would like to particularly thank Gemma who went above and beyond. From taking beautiful pictures of our property, to keeping us completely up to date with any feedback and managing to sell the property within a week of it going up for sale.
They excelled our expectations!!!! We will be recommending them to everyone and couldnβt be more happy with the service they provided. Thank you so much.PositiveResponsiveness, Quality, Professionalism, Value
Emily Β· 25 August 2021
Agent replied
Thanks for giving us a 5 star review! Weβre so pleased that weβve been able to help you with your move and everything that entails.
β
β
β
β
β
5/5
GoogleAndrews have been amazing from start to finish with my purchase. They have been so supportive in every aspect. I could not recommend them.more. I have always spoke very negatively about my dealings with estate agents in the past but I have to say a huge credit to these guys. Lamont and the team were professional in every aspect. Nothing was too much trouble and I couldn't be happier thanks to them. I cannot thank them enough, I would recommend Andrews to anyone, and I certainly will never be looking anywhere else if I need an estate agent in the future. Thanks guys.PositiveResponsiveness, Quality, Professionalism
Lucy Β· 25 August 2021
Agent replied
Hi Lucy Farrow, thanks for sharing your experience with us and thank you for leaving us such a great review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.