Every review we hold for the Longbridge office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotThe worst customer service ever! Do not buy with st modwen
The worst customer service and snagging management known to man or women! 18 months of hell. Does that help?! Totally incompetent.
Nicky · 8 October 2021
Agent replied · 11 June 2024
Hi Nicky, I am very sorry to hear you are disappointed in your journey so far. Please do not hesitate to contact us on sales@stmodwenhomes.co.uk on and we will be happy to assist you further on this. Thanks, Lydia
★★★★★ 5/5
TrustpilotGreat!
Great! Even I still not arrive UK, the Sales team provide the good services and support.
Wai · 21 June 2022
Agent replied · 11 June 2024
Hi , it's great to hear you had such a positive experience with us. Thank you for taking the time to leave us a review. Wishing you the best of luck in your new home. Many Thanks, Lydia
★★★★★ 1/5
TrustpilotReluctant 1 star…
As some has said earlier only 1 star as you can't give 0How can they sell homes with the promise of green spaces and a woodland walk then want to cut it down to build 300+ houses, if that isn't mis sold I don't know what is. This company is a disgrace and not to be trusted.
S · 28 November 2020
★★★★★ 5/5
TrustpilotExcellent Service from Idris and Paula
Excellent Service from Idris and Paula, friendly and very helpful even in these early stages.
Mark · 3 August 2022
Agent replied · 11 June 2024
Hello Mark, thank you for taking the time to review your experience with us. We wish you the best of luck. Many thanks, Lydia
★★★★★ 5/5
TrustpilotResponsive staff
Responsive staff. Good level of information flow.
Tatum · 8 May 2023
Agent replied · 11 June 2024
Thank you for leaving us a review Tatum. We are glad you've had a positive experience with us at Handley Place and felt informed through your homebuying journey. Thanks, Lucy.
★★★★★ 5/5
TrustpilotSo far is wonderful welcome and…
So far is wonderful welcome and partnership
Olalekan · 8 May 2023
Agent replied · 11 June 2024
Hello Olalekan, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lucy.
★★★★★ 5/5
Trustpilotprofessional employees
professional employees, always helpful, reliable in their duties, i recommend
Paweł · 27 January 2023
Agent replied · 11 June 2024
Hello Pawel, thank you so much for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lucy.
★★★★★ 5/5
TrustpilotExcellent service from start to end of…
Excellent service from start to end of sale and support continues ! A good experience for us and would reccomend
Stella · 3 November 2021
Agent replied · 11 June 2024
Hey Stella, it's great to hear you've had such a positive experience. We will ensure your comments are passed along to the team at Bramshall Meadows. Many thanks, Lydia
★★★★★ 5/5
TrustpilotExcellent customer service from Emily
Excellent customer service from Emily. So kind and helpful and a pleasure to talk to
Christopher · 10 July 2022
Agent replied · 11 June 2024
Hi Christopher, it's great to hear you had such a positive experience with us. Thank you for taking the time to leave us a review. Wishing you the best of luck in your new home. Many Thanks, Lydia
★★★★★ 5/5
TrustpilotStaffs are helpful and supportive.
Staffs are helpful and supportive.Overall, excellent service
Swe · 24 April 2023
Agent replied · 11 June 2024
Thank you for leaving us a review Swe. We are glad you've had a positive experience with us. Thanks, Lucy.
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service, been a pleasure to deal with thanks for all you have done for me and my family.
Karl · 8 October 2021
Agent replied · 11 June 2024
Hey Karl, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. Thanks, Lydia
★★★★★ 5/5
TrustpilotKeeping me updated all the time with…
Keeping me updated all the time with house progress.
Callam · 31 January 2023
Agent replied · 11 June 2024
Hello Callum, thank you for taking the time to review your experience with us. We wish you the best of luck, Many thanks, Lucy.
★★★★★ 5/5
TrustpilotStaff were so friendly and helpful
Staff were so friendly and helpful Can’t wait to move in to our new home
Margaret · 7 June 2022
Agent replied · 11 June 2024
Thank you for leaving us a review Margaret. It's great to hear you had such a positive experience with us so far. Wishing you all the best. Thanks, Lydia
★★★★★ 5/5
TrustpilotGreat developments superb products &…
Great developments superb products & sales teams correspondence & information top notch cheers Ant & jacky
Anthony · 19 April 2022
Agent replied · 11 June 2024
Hey Anthony, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. Thanks, Lydia
★★★★★ 5/5
TrustpilotGood build quality
Good build quality. Hassle free completion of paperwork
Bharani · 28 February 2023
Agent replied · 11 June 2024
Hello Bharani, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lucy
★★★★★ 5/5
TrustpilotExcellent services
Excellent services. All parties are very efficient and effectively dealing each of my queries.
Binoy · 11 July 2022
Agent replied · 11 June 2024
Hey, thank you for taking the time to leave us a review. Its always great to hear that you are happy with the services the team have provided to you so far! Thank you from all of us, your feedback is really appreciated, Lydia
★★★★★ 5/5
TrustpilotTrentham Manor development
We received excellent service from start to finish on the trentham manor development , Julie from sales always kept us up to date with build progress and what was going on. The site team Carl, Simon and Keith have been brilliant and handed over a 10/10 house. I would highly recommend St Modwen Homes.
Chris · 28 February 2021
★★★★★ 5/5
TrustpilotHighly recommended
Nice & friendly environment, professional staff, help & support anytime, full transparency to the customer. Really good choice!
Claudia · 17 November 2021
Agent replied · 11 June 2024
Hi Claudia, it's great to hear you had such a positive experience. Thank you for taking the time to review your experience with us. Many thanks, Lydia
★★★★★ 5/5
TrustpilotGreat support from everyone in the Hub
Great support from everyone in the Hub. Rachel & Julie are superstars.Thank you!
Jon · 24 July 2022
Agent replied · 11 June 2024
Hey Jon, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. Thanks, Lydia
★★★★★ 5/5
TrustpilotReally nice service and staff members
Really nice service and staff members, when ever we need help always ready for help
Jasmeen · 5 April 2022
Agent replied · 11 June 2024
Thank you for leaving us a review Jasmeen. It's great to hear you had such a positive experience with us so far. Wishing you all the best in your new home. Thanks, Lydia
★★★★★ 5/5
TrustpilotHappy first time buyers
Great support from the customer care team since we've been in our house, fast approaching half a year and the contact has been fast and any issues sorted out quickly, sometimes before arranged dates which is great. We're very happy with the house and everyone who's visited is just as impressed!
Declan · 12 August 2021
★★★★★ 1/5
TrustpilotAvoid this company,do not buy from…
Avoid this company,do not buy from them.Their customer service is absolutely appalling. Sales team took £99 reservation fee of me with no intention to sell property. I have been advised the refund would be processed in couple of days. I still await refund after 3 weeks,shocking service, no response at all!
Gulcan · 24 July 2021
★★★★★ 1/5
TrustpilotMoved to Meon Vale with the promise of…
Moved to Meon Vale with the promise of a beautiful woodland. St Modwen "pride" themselves for their "biodiversity" yet seek to destroy more woodlands for greed and profit. They're happy to have healthy trees also cut down and lie about Ash Dieback which could have a detrimental effect on our woodlands and their habitats.
Amber · 24 November 2020
★★★★★ 5/5
TrustpilotIt was nice experience
It was nice experience, staff at home buyers hub, Rebecca and Tom too good,very helpful.
Ryan's · 1 March 2022
Agent replied · 11 June 2024
Hello, thank you for taking the time to review your experience with us. We will ensure your comments are passed along to the employees mentioned. Many thanks, Lydia
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.