Trusted Agent profile · Longbridge
★★★★★
1,025 reviews across 2 platforms
Bristol Road South, Longbridge, B45 9UA
St Modwen Homes's office in Longbridge, at Bristol Road South, is rated 4.1 out of 5 across 1,025 reviews on two platforms, including 6 Google reviews rated 3.5.
Every review we hold for the Longbridge office, from every platform, shown as written. First names only.
5/5
Trustpilotwelcoming staff members at Fairways, St Modwen Homes
St Modwen are very helpful in supporting first time buyers to buy a new home. Show homes were good and gave good idea about the new home
Hello, thank you for taking the time to leave us a review. It's great to hear you had such a positive experience with us so far at The Fairways. Wishing you the best with your home buying journey. Thanks, Lucy.
5/5
TrustpilotThe members of the sales team…
The members of the sales team communicated effectively with every step of the way
Hello, thank you for taking the time to review your experience with us. Many thanks, Lucy.
5/5
TrustpilotWe are so happy we could reserve our…
We are so happy we could reserve our first own house and can't say anything wrong at all as St moodwen homes have done a lot for us. Just a massive thank you. Jan
Hey Jan, we are happy that you are loving your new home. Your feedback is really appreciated, Lydia
5/5
TrustpilotThe whole project from start to finish…excellent
The whole project from start to finish went well, we completed on the said date . Apart from a few hitches, I would recommend them to friends and family looking to buy a new property.
Hi Odeyinka, thank you for leaving us a review. We are glad you have had a positive experience with us and it's great to hear that you would recommend us to family and friends. Thank you again, Lydia
5/5
TrustpilotThe care /after care has been excellent…
The care /after care has been excellent and and nothing has been to much trouble to help us .when we have had a few little snags these have been dealt with promptly .Excellent customer care
Hey Stella, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. We hope you enjoy your new home! Thanks, Lydia
5/5
TrustpilotBob is great! Excellent customer service
Absolutely brilliant customer service, especially from Bob, he has been very friendly and helpful, always available if we need anything. The house is lovely!
Hey Steph, we are happy that you are loving your new home. Your feedback is really appreciated, and we will pass it on to the employee mentioned. Best wishes, Lucy.
5/5
TrustpilotThe home is beautiful and I get prompt…
The home is beautiful and I get prompt attention if call for things to be fixed in the house .
Hey, thanks for taking the time to leave us a review. It's always great to hear positive feedback. Thanks, Lucy.
5/5
TrustpilotReserved our house with Olivia
Reserved our house with Olivia, she's brilliant and makes sure to answer all your questions. reservation process was simple and everything was explained well. Looking forward to hopefully getting our house in april!
Hi Poppy, thank you so much for taking the time to leave us a review. It's great to hear you had such a positive experience with us. I'll pass your comments along to the sales team; I'm sure they'll be very pleased. Thanks, Lydia
5/5
TrustpilotYou a very helpful/professional company…
You a very helpful/professional company with great finishings on the house
Hello Lee, thank you for taking the time to review your experience with us. Many thanks, Lucy.
5/5
TrustpilotWork at Apple Tree Close
Callum did a great job of fixing the small snags on my new home. Excellent work and customer service.
Hi Shamen, it's great to hear you had such a positive experience. We will ensure your comments are passed along to the employees mentioned. Many thanks, Lucy.
5/5
TrustpilotGreat experience
Sales consultant was brilliant throughout the process. After completion Andy and Simon (site managers) were brilliant with any queries I had, dealt with quickly. Overall experience was great!
Hey Kiara, thanks for taking the time to leave us a review. It's lovely to hear such positive feedback, and great to know the team have dealt with any problems you may of had quickly! Wishing you the best of luck in your new home! Thanks, Lydia
5/5
Trustpilotwe had a very good experience with St…
we had a very good experience with St Modwen Homes throughout the whole process, transparent and friendly service, very good build quality and post-service. I would highly recommend them to any new home buyer.
Hey, we are happy that you are loving your new home and have been thrilled with the experience. Thank you from all of us, your feedback is really appreciated, Lydia
5/5
TrustpilotVery happy with my new house in…
Very happy with my new house in Bramshall Meadows Uttoxeter. The site team were very helpful and made the process of buying very easy
Hello, thank you for reviewing your sales experience with us. We wish you the best of luck in your new home at our beautiful Bramshall Meadows development! Many thanks, Lucy.
1/5
TrustpilotSt Modwen Glan Llyn
The 5 star reviews for the customer service in Glan Llyn must be fake.
Hi Veronica, I am very sorry to hear you are disappointed in your journey so far. Please do not hesitate to contact us on sales@stmodwenhomes.co.uk on and we will be happy to assist you further on this. Thanks, Lucy.
5/5
TrustpilotWe are still in the process of buying…
We are still in the process of buying our house but so far have been extremely impressed with the Sales Team in Weston Super Mare. They have been very helpful.
Hey Tracy, it's great to hear you had such a positive experience. We will ensure your comments are passed along to the sales team. Many thanks, Lydia
3/5
TrustpilotListening to their customers?
Edit: They have listened and have pledged not to develop housing on Meon Vale woodland. We’re very grateful and happy. Now we wait to see how they work with us to safeguard and enhance this beautiful asset. _______Typical St Modwen- rather than listen to the concerns of their customers in genuine reviews, they stuff Trust Pilot with dubious favourable reviews. Don’t believe the hype. Their eco-friendly branding is pure fiction.
4/5
TrustpilotBrilliant company who has helped us…
Brilliant company who has helped us find our perfect first home.They have been so helpful throughout all of the process and we can’t wait to move into our new home soon!
Hey Alex, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback - especially hearing that this is your first-home. Wishing you all the best, thanks, Lydia
5/5
Trustpilotgreat service from site technician John…
great service from site technician John @ glan llyn stillwater
Hi Charlie, thank you for leaving us a review. We are glad you've had a positive experience with us. Thanks, Lucy.
1/5
TrustpilotA company deluded by their own nonsense environmental claims
We live on a st modwen owned site and our community was promoted with the nearby maturing (100+ year old) woodland on the land owned by them. They are now working with the council to work around protection orders and create technicalities to tear up the 40+ acre woodland to build more houses. The words ‘trust’ and st modwen are not something I would put together in a sentence.
5/5
TrustpilotEasy access and very useful and helpful
Hi Ahmad, thank you for leaving us a review! Best wishes, Lucy.
4/5
TrustpilotGreat service
Been great service start to finish. But as we have not yet complete one star held back.Our consultant has been amazing and taken a lot of stress out of the process for us.
Hello Colin, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lydia
5/5
TrustpilotVery smooth
Very smooth, very informed and very personable. The sales advisors were very helpful and the lady on the neighboring site was amazing ( I think it was Gail)
Hi Robin, thank you for leaving us a review. We are glad you have had a positive experience with us. Thanks, Lydia
5/5
TrustpilotTop service
Top service So much help provided every step of the way, especially from the site manager and sales team.
Hello Angela, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lucy.
1/5
TrustpilotAWFUL CUSTOMER SERVICE
I am disgusted in the customer service and the way that St Modwens Homes has dealt with my ongoing issue! Ignorant, rude and unprofessional! Awful communication and I’m that angry I could cry!!! Never will I ever buy a St Modwens Home again 🤬 speaking to loads of people and it seems I am definitely not the first to have had an awful experience with them either 🤬😡
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