Simple Life Longbenton reviews

★★★★★ 1/5

Trustpilot

Simplelifehomes are liars, don’t rent from them

Simplelifehomes are liars. Don’t rent from this company. Their actions are always to protect their image however, the company will lie to achieve that. I wrote a review about Simplelifehomes not releasing my deposit after moving out in August 2022. There’s a reply underneath my review which is not true. According to the reply I have been made aware of a deposit dispute being logged with an independent adjudicator. This is not true because simplelifehome has refused to even inform me what I am liable for. Also the Tenancy Deposit Scheme indicates that simplelifehomes should informed me of what am liable for and what is being deducted out of my deposit, if I don’t agree with the amount taken out of my deposit. That’s when a dispute will be logged. This never happened yet their reply to my review says something entirely different. No deductions has been proposed to me by Simplelifehomes although I moved out in 4th August 2022Again don’t rent from this company

Kevin · 13 December 2022

★★★★★ 5/5

Trustpilot

Been in our new house now for around 7…

Been in our new house now for around 7 months and we've only had a couple of small issues with the house since its brand new but those were all rectified very quickly and efficiently after a quick email to the asset manager hannah bishop, you always get a helpful quick reply with a solution and if reported through fixflo, an appointment is scheduled promptly. Would highly recommend simple life as a company in general

Cameron · 25 May 2023

★★★★★ 4/5

Trustpilot

Very helpful

From the viewing through the application Olivia Sutton was very helpful and present. She gave us constant communication and assistance making the process run smoothly. Brilliant service

Jess · 22 May 2023

★★★★★ 1/5

Trustpilot

Don't rent from Simple Life Homes

Don't rent from Simple Life Homes. I moved out of my apartment in Walkden on August 4th, 2022 due to poor customer service and repairs issues. I am still awaiting the release of my deposit. Simple Life Homes told me work was still ongoing at the property and as a result will not be able to tell me what I will be liable for in order to release the rest of my deposit. I however went to the property to check if indeed there was work ongoing but only to find a new tenant in the property who even gave me my letters. Since then Simple Homes have resulted to telling me one story after the other. Every aspect of Simple Life Homes customer services is poor. I will rate this 0 if I could

Kevin · 6 December 2022

★★★★★ 5/5

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Consultant of Simple Life Shannah Levey…

Consultant of Simple Life Shannah Levey has been very helpful and responsive. She has helped us a lot in settling in a wholly new home. Highly appreciated.

Tang · 19 May 2023

★★★★★ 5/5

Trustpilot

I would like to praise Abdul Tahir

I would like to praise Abdul Tahir He has been so friendly and patient on this journey I have been looking for a house for months Dealt with very snotty and unhelpful estate agents and came across a house with simple life From the start he has been very helpful with a million and one questions from myself :-) I was changing cities and felt at ease with this company He sent me photos , videos , explained the area and things went smoothly Thank you again :-)

Claire · 30 November 2022

★★★★★ 1/5

Trustpilot

We rented a property on beehive Mill

We rented a property on beehive Mill, the house itself was falling apart, the houses are thrown up. We are a family with three young children and 2 months ago, got served notice with threatening emails and letters telling us to leave within 2 months. They stated the landlord wanted the property back, then said we were behind with rent which was not true, (they were requesting an extra month up front even though the year previously we paid 12 month upfront). We saw our same build of house on other sites go up on right move for £1400, ours was £800 so we knew the real reason they wanted us out. They couldn't legally put ours up more than 50% so they wanted new tenants so they can charge what they want. This caused so much stress and financial loss buying all new appliances again ect, especially with the way the housing market is at the moment. A new budget came out recently to say landlords can't increase rent more than 7%....not long after the budget came out they emailed asking us to stay for just a £30 monthly increase. This was 7 days before the deadline date they gave, it's an absolute joke after all of the stress they have caused. I was getting no answers about if we could stay before the budget came out, they completely ignored my questions. Stay clear of this company

Sharlene · 29 November 2022

★★★★★ 1/5

Trustpilot

I rented a property on beehive Mill…

I rented a property on beehive Mill bolton 16 months ago. The property itself is a nice well presented property. I have now decided to leave due to the unfair increase of rent which was an extra £55pcm. I tried to dispute this due to the cost of living and bill rises and simple life were not very helpful and basically couldn't care less and stated that this was the market value and that was that. I took this to the courts and property tribunal who hadn't made a decision by time I have decided to leave the property. So anyone who takes these properties just to be aware that after your 12 months is up you will likely have your rent increased. Or if you are taking a property on that has been previously let. Chances are you are paying alot more for the property than the previous tenants. Also be aware lots of anti social behaviour with the youngsters on the beehive Estate bolton.

Dan · 28 November 2022

★★★★★ 5/5

Trustpilot

Choose simple life homes

If you are going to choose a new build home. Choose simple life homes. After weeks of searching with other agents and companies, we knew who to choose in the end. Officially moved in recently with the help of our agent Tahir. You’d think being a big company that you’d just be another number on a long list of enquiries but that’s not the case with these guys. The help and aid he provided was amazing. We always thought these type of companies were just focused on quantity which was always a deterrent. But that couldn’t be any further from the truth. A huge thanks for all your efforts and support with the process. We really do appreciate you getting us our new home

Lauren · 22 November 2022

★★★★★ 1/5

Trustpilot

Stay clear of Simple Life homes!!!

I have been really unimpressed with Simple Life homes. I got the keys today but went to view the property when the previous tenants were in and once they left. After they left, I was concerned about the state the property was in and the amount of repairs needed (over 2 weeks ago). Simple life still only started work on the property last Friday 4th Nov) and it was passed to me today, in a very poor state. The property stinks of cannabis and a musky vile smell. The garden still had a load of rubbish in. I have spent 6 hours cleaning today and still not finished, even after it was apparently “professionally” cleaned on Monday!! The boiler is leaking and several taps are also leaking. The carpets need to be replaced. The agents I have corresponded with have been unorganised and uninterested. It has been extremely stressfuL. I am beyond frustrated and angry with this company and would want to warn everyone against proceeding with them!!I also seek to add, we had people attend to clean the carpets without any notice. They were told by management that the property was empty and this was not the case. It then had to be rearranged as I was not informed and was not home. I want to make it clear, I informed management of my concerns 2 weeks before moving in and I was ignored! The response below from you has many inaccuracies! The carpets have been cleaned twice now and still, there is an awful stench of cigarette smoke and you have said you will not take any further action! I am therefore stuck in this vile house with rooms that heavily smell due to the previous tenants smoking!!! The way you have dealt with my matter is disgusting! You need to replace all carpets and should have done this 2 weeks before I moved in like I warned! However, YOU DID NOT CARE! I seriously warn everyone to stay clear from Simple Life!!!

Miss · 21 November 2022

★★★★★ 5/5

Trustpilot

Fantastic living by simple life

Fantastic living by simple life, we really enjoyed living here

Ali · 22 January 2026

★★★★★ 5/5

Trustpilot

Jack Meeks has just handled my enquires…

Jack Meeks has just handled my enquires regarding renting a 1 bedroom flat, he has been amazing and strait forward, no time wasted whilst dealing with my enquires, I’m pleased to informed I’m really happy and about to move forward with my application and hopefully move in to my new flat very soon. Very excited thank you again!

Sido · 7 June 2024

★★★★★ 5/5

Trustpilot

I’ll keep it simple on this small…

I’ll keep it simple on this small review regarding the rental of my property with simple life…it really has been a simple life since moving and settling in I’m overwhelmed with the response of any little niggle I might of had Annabelle Okeefe and her colleagues have been amazing I’m impressed you don’t just rent a property you get the structure and support I’ve never seen anything like it. Well done to all

Brendan · 29 June 2023

★★★★★ 5/5

Trustpilot

I've dealt with Hannah Bishop on a…

I've dealt with Hannah Bishop on a number of times with various issues and a more courteous and competent person you couldn't hope to contact!

Thomas · 27 June 2023

★★★★★ 5/5

Trustpilot

Amazing company

We have just been accepted and got the keys for a property to rent with simple life. We couldn't be happier with the service we received. Christine Thompson, daniella rimmer and James (who let us view the property and collect keys from) couldn't have been anymore helpful. They always got back to us so quickly with answers to all the questions we had, were really friendly, polite and helpful. This has by far been the best estate agent we've been through

Billie · 4 November 2022

★★★★★ 4/5

Trustpilot

The old simple life team were shocking…

The old simple life team were shocking and nowhere near helpful. But the new simple life team is brilliant, on the ball and helpful in anyway possible. Adam was the fella who helped me through everything and was amazing. So happy with everything.

Ethan · 4 March 2021

★★★★★ 5/5

Trustpilot

Very efficient and proactive team

Very efficient and proactive team , help you throughout your move . Olivia Sutton was great she was very helpful and efficient with brilliant communication skills

Abed · 22 May 2023

★★★★★ 5/5

Trustpilot

No fixed term contracts?

I’m very happy indeed with my home, having been there for over a year now. However, I’ve just been advised you no longer offer fixed term contracts after the initial 12 months is up and you now only offer periodic. Is there a reason for this as it still states on your website you can renew for a fixed term or longer and I was very keen on signing a new long term contract?

Gemma · 19 May 2023

★★★★★ 5/5

Trustpilot

Been dealing with Katie and Ben what a…

Been dealing with Katie and Ben what a fantastic team only been registered a week with simple life and I’ve now found my forever home thanks to Ben and Katie with there rapid response! They are a credit to the company 😊

Joanne · 11 May 2021

★★★★★ 1/5

Trustpilot

AVOID - GREEDY INEPT COMPANY

Greedy, rude and overall a HORRIBLE experience.I would urge anyone looking at Simple Life Homes to avoid this company entirely. My rent went from £750 to £800 to £860 in the space of a year.The houses look nice on the outside but are extremely poor quality. The grass on the gardens doesn't grow, and when you try to leave they rip you off for trivial things like a toilet seat not being tightly affixed.

Ethan · 17 May 2023

★★★★★ 1/5

Trustpilot

If I could give half a star or no star I would.

If I could give half a star or no star I would. I currently live on the Deeside site and I must say these guys take the cake for the worst group I have ever rented off, and iv had some bad landlords in the past but these guys are something else. The individual in charge of the site I live on is just terrible and it's clear they have no interest in their job.Originally we've started to rent this house as 3 people, we were advised to have it as 2 main tenants and then add a permitted tennent at a later date. So we went ahead with 2 of us with the notion off adding the 3rd person soon after moving in. We'll after a year of messaging back and forth that never happened. We're now in a different situation of one of the main tennents have moved out over 5 months ago and have been in the process of moving over the contract to the 3rd person. We'll this has been a challenge, we paid our referencing fee in June 2022, and we are still fighting to get the contract changed. We've just recently received updated documents and they've all still got the previous tennents information on it that doesn't live here now and they've not changed anything. Maybe one day we with get through to someone competent at there job that works for simple life and this might actually get sorted. We've currently been waiting for 3 months to get the backdoor fixed, due to it being next to impossible to close, so now we have to use the side entrance to the house and have had to leave the backdoor closed out of fear of it might not be able to close again. After over a month waiting for someone to come out to repair the backdoor and being asked to be in on the date of the work so the engineer can gain access to the house. I waited in all day and then proceed to ring them the day after asking why no one showed, they had rang the tennent to inform them, but they rang a previous tenant that doesn't even leave here anymore. Basically if you have nothing wrong with your house, and are happy to have no assistance then these are the perfect letting agency for you. But as soon as you have any problems at all, you'll have the worst time ever due to the lack of interest and just waiting to take your money each month and do nothing.Overall try to avoid getting any house with these guys. It's just too much headache and countless emails that 90% of the time get ignored and trying to phone them is a no go, because 90% of the time they're on there break no matter what time of the day you ring or are not at the office.

Callum · 13 October 2022

★★★★★ 5/5

Trustpilot

I would like to say that Jade was the…

I would like to say that Jade was the person that was handling my housing process. She was professional and very thorough. I am very pleased with the service I have received

Rachel · 13 October 2022

★★★★★ 5/5

Trustpilot

very happy with the service and look…

very happy with the service and look forward to moving in my new home. Couldn't fault this company. All staff helpful, my partner Sophie would particularly like to thank Catalina who has made everything and easy and smooth process.

Andrew · 1 November 2021

★★★★★ 1/5

Trustpilot

dont expect your deposit back

Moved into the property as a single working person no pets and no children in September 2021, The property was supposed to have been cleaned, but had not as you could see where the builders had just left marks on everything that was fitted, had to clean all the cupboards and glue off the floors, garden was like a jungle ,windows were dirty and as soon as i moved in the oven would not work, 2 weeks of phone calls and trying to get someone out only to be told the incompetent person who had fitted it had wired it wrong. no apology or anything that i did not have a working oven. the pavement outside the property had a water meter installed that had just been stuck into the pavement and was about 3" proud so i risked puncturing my tyre when i tried to park on drive, complained about this and took weeks for some one to come and put a bit of tarmac around it so it was a lump in the pavement which i still had to avoid. Moved out of the property at the end of the year and cleaned the house from top to bottom , cleaned windows , door and cut the grass, let it better that when i arrived. after contacting them numerous times about my deposit, 2 weeks go bye and i receive a email saying £40 charge for the plastic command hooks i had put on the bathroom door as there wasn't even a hook. i could have removed them but thought i would leave them for the next people as you need hooks in the bathroom, the small landing window i also left the hooks as it is a hard window to access and again thought it would be useful for the next tenant, also apparently there were some small nails in the fence!!!. Now having to deal with contesting this charge through the DPS. Would not recommend this company , the house are ok but if anything goes wrong it takes weeks and they will always try to get money out of you at the end of the tenancy.

Customer · 5 October 2022