Trusted Agent profile · Long Stratton

Whittley Parish Long Stratton reviews

4.9

★★★★★ Excellent

227 reviews across 4 platforms

Beatrix Potter Cottage The Street, Long Stratton, NR15 2XJ

Whittley Parish's office in Long Stratton, at Beatrix Potter Cottage The Street, is rated 4.9 out of 5 across 227 reviews on four platforms, including 155 Google reviews rated 5.0.

Google logo

5.0 / 5

155

Reviews on Google

This office

Facebook logo

5.0 / 5

16

Reviews on Facebook

This office

Yell logo

4.9 / 5

38

Reviews on Yell

This office

Trustpilot logo

18

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Long Stratton office, from every platform, shown as written. First names only.

1/5

Google

Rang and left a message last Thursday enquiring about an apartment they are showing as being for sale. Having not heard back by the end of the working day, I followed up in the evening by completing a Rightmove enquiry form setting out our details and situation being a “ready to move” cash buyer with nothing to sell. Today is Tuesday and have heard nothing back from them. Missing a basic staple of customer care if they can’t get round to answering enquiries. Very poor. If we were looking to sell a property, we would not use W P.

Jon · 28 May 2024

Agent replied · 26 August 2024

We are very sorry that you are disappointed with Whittley Parish but delighted that you were able to view the property in question yesterday. Our agreement that we have with McCarthy Stone is to pass over contact details which we did promptly on Friday morning and from there they were able to book your viewing. We wish your family member every happiness in her new home.

5/5

Google

Liam at Whittley Parish Estate Agents in Long Stratton was brilliant. He went above and beyond to assist with a difficult sale. He is committed and determined to get the job done. He’s approachable and friendly, I’d thoroughly recommend him. Thank you Liam! Sharon

Sharon · 9 September 2025

Agent replied · 23 September 2025

Thank you for your review

1/5

Trustpilot

Losing potential buyers

Very disappointing and don't seem very interested in selling homes. We were very interested in a house for sale and possible viewing having already viewed the location etc. Phoned the agent who took our details. It was the next day before someone phoned us. We had wanted to view that day but we're advised there was a 4 working day wait for any viewings as staffs diaries were full as they accompany all potential sale viewings on any property. That's farcical. Often Potential buyers will visit an area with a shortlist of properties, but do a drive by and area check prior to just booking a viewing. Often they won't have 4 days to wait around to come back to view. We wouldn't sell via these on that basis. As a vendor I would be appalled if I knew possible buyers were being told to wait at least 4 days to view. So that's a sale lost, we move onto a vendor and agent keen to sell. Yes another agent with property sorted 2 next day viewings for us.

Steve · 24 August 2026

5/5

Google

We would like to thank Lene, Sonia & Liam at the Long Stratton branch for their help in us purchasing our first home! They made the process very straight forward, answered any stupid questions I had & we would happily use them if we ever wish to move again. Thank for all your help! Shannon & Cameron x

Muddy · 21 March 2025

Agent replied · 12 October 2026

Thank you Shannon and Cameron!

5/5

Google

Would happily recommend Liam and the Team at Long Stratton for a smooth, friendly and very helpful house sale. Much appreciated. Thank You.

Sandra · 16 February 2026

Agent replied · 16 April 2026

Thank you Sandra and thank you for using Whittley Parish!

5/5

Google

I dealt with Lene and Rachel, and both were warm, kind, very attentive and extremely helpful.

Polly · 2 April 2026

Agent replied · 12 October 2026

Thank you so much for your lovely review Polly!

5/5

Google

The WP team in Long Stratton have been absolutely fantastic helping sell our house. So much easier to work with than other estate agents we’ve experienced in the past. Each member of staff was friendly and acted as if they cared about our house as much as we do. Special shout outs to Rachel who came initially to discuss and had been personally recommended by my sister, Lena who did a lot of the viewings and I spoke to a lot on the phone and Liam for his good business advice and coping with our dogs! It was a massive help to have Sonia, who’s persistence and dog with a bone attitude for our purchase, has helped us make sure we crossed the finishing line! Would thoroughly recommend WP for anyone wanting a smooth, friendly, honest experience.

Alison · 12 October 2025

Agent replied · 12 October 2026

Thank you so much for your lovely review Alison. We really appreciate it and are delighted you used Whittley Parish as your chosen estate agents

5/5

Google

Thank you so much Whittley Parish at Long Stratton for going above and beyond what I expected from an agent. Having had the miss pleasure of dealing with WHBrown who were totally incompetent at every level-it was such a pleasure dealing with Rachel, Liam and Lene who really know their stuff. I never thought dealing with an estate agent would be a pleasure, but it was, even when there were delays in the chain I was always kept updated - they made it less stressful. Thanks again and i highly recommend anyone selling their house, go no further than this agent !

Andrew · 12 October 2025

Agent replied · 12 October 2026

Thank you so much for your review Andrew, much appreciated.

5/5

Google

Would happily recommend Rachel, Lene and the rest of the team at Whittley Parish in Long Stratton. With good humour, determination, and helpful advice, they guided us through what turned out to be a long and tortuous journey due to a volatile housing market and unsupportive economic environment. They never wavered in their determination to help us secure the property we had set our hearts on - and that we are now looking forward to setting up home in.

Simon · 27 August 2023

Agent replied · 26 August 2024

Thank you Simon, such lovely feedback, Rachel and Lene will be really pleased to receive.

5/5

Google

Whittley Parish have been our go to estate agent for many years. Most recently they have been supportive and professional throughout a particularly long drawn out house sale. They are honest about what price can be achieved rather than giving inflated house prices just to sign you up. Whenever we needed support with the process they were available to help. I cannot praise them highly enough. Many thanks for getting us across the line this time.

Tracey · 12 October 2025

Agent replied · 12 October 2026

Thank you so much for your review Tracey. Thank you for having Whittley Parish as your trusted Estate Agents, we really appreciate it.

5/5

Google

The team at Whittley Parish were fantastic in helping us buy our first home! Special thanks to Liam and Sonia who were very helpful, friendly - and always willing to answer any questions we had!

Amy · 25 July 2025

Agent replied · 23 September 2025

Thank you for your review Amy

5/5

Google

I could not fault Whitley Parish in the slightest. They really do go above and beyond and break the mould when it comes the estate agency. Liam and Rachel in particular are experts in their field, giving honest, reliable advice. They are very proactive with outstanding communication. First class service. We thank you once again for all your help and support.

Amy · 16 February 2026

Agent replied · 16 April 2026

Thank you for your lovely review Amy, we really appreciate it.

5/5

Trustpilot

Buying via WP

We were buyers via WP and I wanted to write a quick review about their sales progression team, especially Sonia in the Diss office. She was absolutely fantastic, she kept us informed of the progress, chased our solicitors, was an excellent go-between us and the vendors and couldn't do enough for us / the sale to make sure things progressed as smooth as possible. We were in a small chain and the estate agent we used to sell (out of the WP area) just didn't compare, we hardly heard from them, they didn't seem to know what was going on and Sonia knew more about us and the progress than they did! If this is a general reflection on the WP experience then I won't hesitate to use them if / when we sell.

Tim · 6 February 2025

5/5

Google

We had a great experience selling our house through Whittley Parish. The whole team at WP are very professional and friendly. Communication was good throughout the process and we didn't feel like we needed to chase for updates. Compared to other previous experiences we've had when selling property, our experience with WP was a virtually stress free breeze. Highly recommend.

Elin · 11 February 2026

Agent replied · 16 April 2026

Thank you for taking the time to write a review Elin, we really appreciate it!

5/5

Google

After recently purchasing my first home through Whittley Parish I couldnt recommend them highly enough. Lene, Rachel, Liam & John are all fantastic! Friendly, professional and authentic people. Absolutely nothing was too much trouble & from start to finish the communication has been great, always getting back to any queries I had promptly. I'd like to thank you all for making this whole process such a positive one 🫶

Ebony · 11 November 2025

Agent replied · 24 December 2025

Thank you Ebony and thank you for taking the time to leave a review.

5/5

Google

Whittley Parish Long Stratton team were fantastic. I sold my fathers house acting as attorney, and they helped me through the process each step of the way. From photos, to marketing, viewing and regular feedback Liam and Lene were terrific. Sonia in the progressions team was proactive and helpful, acting as intermediator between us and the buyer. I would thoroughly recommend this professional estate agent to anyone buying or selling.

Kate · 30 November 2023

Agent replied · 26 August 2024

thank you so much for the lovely review Kate

5/5

Google

We completed on the sale of my late bungalow and I can’t praise the team at Long Stratton highly enough. The whole process from valuation, to viewings, offers and finally the sale has been dealt with faultlessly. Their communication and chase on the chain of 5 was excellent with valuation to sale taking about 8 weeks. A big thanks to the whole team

Karen · 11 December 2025

Agent replied · 24 December 2025

Thank you so much Karen and thank you for using Whittley Parish estate agents!

5/5

Google

We have used Whittley Parrish to buy and then sell our house. They are very friendly and efficient. We would recommend them to friends and family.

Kate · 12 September 2026

Agent replied · 12 October 2026

Thank you so much for taking the time to write a review Kate, we really appreciate it.

5/5

Google

Liam and the team at WP have been amazing from start to finish. Our property had been on with another agent for over 6 months with only 3 viewings. WP had people through the door before the particulars were finished! Our buyers found the images and the walk through tour so valuable to them and made the house look great. Wish I had used them first! Would 100% recommend to anyone (and actually already have recommended!)

Andrew · 9 January 2025

5/5

Google

By far the best estate agent experience I have ever had dealing with Rachel who went above and beyond to help with our purchase. The service was faultless, Rachel is knowledgeable, professional and kind, patiently answering every email / phone call and keeping me regularly informed throughout the whole process. Thankyou.

Carole · 27 July 2024

Agent replied · 26 August 2024

Thank you Carole

5/5

Google

They were fantastic from minute one until we got the keys! Friendly, professional and always on hand with any queries. Lena was fantastic at every communication point.

Eddie · 13 May 2025

Agent replied · 25 May 2025

Thank you for your lovely review and for choosing Whittley Parish!

5/5

Google

Whittley Parish provided a service second to none. They kept me well informed about viewings on my property making sure that viewers would be turning up at the allocated time. They ensured that all staff showing people around were thoroughly familiar with the merits of the house and the strengths of living in the area. Whittley Parish also chased up feedback and offers promptly. Brilliant estate agent!

Lynn · 12 May 2026

5/5

Google

All the team made our house move so easy!! And always had quick replies from them! Thankyou!

Tatum · 12 September 2026

Agent replied · 12 October 2026

Thank you for using Whittley Parish as your trusted Estate Agents!

5/5

Google

Excellent customer service from the very first discussion of our property plans. Thank you.

Andrew · 28 September 2026

Agent replied · 12 October 2026

Thank you Andrew!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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