Trusted Agent profile · Long Eaton
★★★★★
476 reviews across 2 platforms
5 Derby Road, Long Eaton, NG10 1LU
Robert Ellis's office in Long Eaton, at 5 Derby Road, is rated 4.7 out of 5 across 476 reviews on two platforms, including 459 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Robert Ellis won in 2026.
Robert Ellis Estate Agents have been helping people across Nottingham to buy, sell, rent and let their homes and properties for over 30 years. We have an experienced team of friendly estate agents who understand the Nottinghamshire market, and have the knowledge and tools to successfully manage both residential sales and commercial sales. If you’re taking your first steps on the property ladder or looking to upgrade, we can also help with an experienced mortgage adviser to make sure your finances are in shape for the new commitment you’re looking to make.
The Trusted Agent 2026 results for Robert Ellis, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Long Eaton office, from every platform, shown as written. First names only.
1/5
GoogleDisappointing to say the least. Bad attitude all round, and lack of any customer service at any time. When trying to take it off the market was faced with shocking attitude from Mark Philpott who is supposed to be the director?! Wouldn't recommend to any friends and would definitely not use them again.
5/5
GoogleHave used a few times to sell properties and have always had a good experience. Honest, reliable and trustworthy.
Many thanks for taking the time to submit a Google review, this is greatly appreciated.
5/5
GoogleJoe showed me round a lovely property in Beeston at the weekend and was super professional and friendly. He was happy to answer my many many questions and has been really helpful in my search for a new place. Cheers Joe!PositiveResponsiveness, Professionalism
5/5
GoogleI had a viewing with Morgan the other day, she was very professional, and could answer any question i asked her and also followed up with a email regarding all the questions which I found extremely helpful.
5/5
GoogleEven our first viewing were not available to letting,the staff Will Merritt help us to find other house to view and call me back at the end of the day,he's is helpful.
5/5
GoogleTop quality estate agents with extremely efficient and friendly staff who can’t do enough for you!
Many thanks for taking the time to submit a Google review, this is greatly appreciated.
1/5
GoogleRobert Ellis Estate Agents Mr Will Merritt who showed me property at the of viewing he requested to me please write down my name in feed back that I did a good job.
5/5
GoogleHad a viewing on Co-operative Street in Long Eaton on Thursday afternoon. Morgan took us round, she was very informative, answered all our questions and made the experience a positive one. Thank you.
5/5
GoogleGreat customer service from the whole team, Dawn in particular was extremely helpful!
Many thanks for taking the time to submit a Google review, this is greatly appreciated.
5/5
GoogleSold 2 houses with Robert Ellis, very happy with their service 😃 …
Many thanks Kerry for taking the time to submit a Google review, this is greatly appreciated.
5/5
GoogleThe lady who answered my call was so very lovely and professional. Will, who showed me round the property, was absolutely lovely. So friendly yet professional. I would HIGHLY RECOMMEND this estate agent.
5/5
GoogleAn experienced ,professional, friendly team with expert knowledge of the area
Thank you Sian for taking time to submit this google review and your positive comments.
5/5
GoogleThank you to everyone at Robert Ellis for your expertise .
Thank you Deb for taking the time to submit a Google review, this is greatly appreciated.
5/5
GoogleI had a phone call with Morgan McGrath in sales and her customer service was 10/10. She was very knowledgeable and explained everything to me in lots of detail. Highly recommend
5/5
GoogleHaving not been able to make any week slots, Joe took the time to come out on a Saturday to show me around. Looked very proffesional and helped with everything I needed. Top stuff.PositiveProfessionalism
5/5
GoogleEasy to book viewings, friendly staff, beautiful homes. What more to ask for. I had Joe for my viewing, he was very clear and he knew what he was talking aboutPositiveResponsiveness, Quality, Professionalism
5/5
GoogleThe experience of property viewing with Robert Ellis is actually pleasant. Detailed explanation by Joe helps me understand the characteristics of the property and made it easy to determine my mind. Thanks, Joe!PositiveQuality
5/5
GoogleGreat staff and office- highly recommend!
5/5
GoogleVery polite and very good service , Will Merritt the estate agent we had was so informative and very helpful every step of the journey ! Would recommend !
4/5
Googleexcellent and supportive team including the Mortgage Company team as well
Many thanks for taking the time to submit a Google review, this is greatly appreciated.
4/5
GoogleHi, Joe guided a viewing yesterday. He was very friendly and professional. Answered all my questions politely in details. I strongly recommend Robert Ellis agent.PositiveResponsiveness, Professionalism, Value
5/5
GoogleWill merritt showed me 2 properties in one day, he was equally as helpfully and informative at both locations, great chap!
5/5
GoogleHad a great and informative view with Will he was welcoming and put me at ease. A credit to Robert Ellis
5/5
GoogleAll the staff I meet are nice. Joe, in charge of receiving us is also patient and professional. Although we decided not to recent that flat, it was a good experience.PositiveProfessionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robert Ellis, Long Eaton won Trusted Agent; Robert Ellis, Arnold won Platinum; Robert Ellis, Stapleford won Gold.
