Every review we hold for the Long Ashton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat attitude and knowledge from all…
Great attitude and knowledge from all staff at Andrews, especially Shannon and our agent Paul. Very clear, helpful information and communication from all of the team. Very prompt when returning calls/emails which made me feel less stressed and worried.
Amy · 22 May 2023
★★★★★ 5/5
TrustpilotSelling my house through Andrews was…
Selling my house through Andrews was such an easy pleasant experience. They were very professional and approachable and kept me in the loop at all times. Amy was very friendly and helpful and I would highly recommend them.
Paula · 15 June 2023
★★★★★ 5/5
TrustpilotV happy with my property mgmt
Jennifer Jones manages my property and she is absolutely brilliant - reliable, professional, helpful...everything you'd hope for from a property manager. I have been with Andrews for years and have been very happy with their service, communication and staff. Thank you very much!
TK85 · 8 March 2024
Agent replied · 28 October 2024
Thank you for the five star review. We know Jennifer works really hard to solve any issues that may arise during a tenancy, great to see she's been delivering a service to you and for your continue trust in Andrews over the years. Thanks again, Rhys
★★★★★ 5/5
TrustpilotCommunication is Key
Lisa-Marie provided great guidance, support and communication throughout the buying process. Without this the whole process would've been a great deal more painful. Definitely would recommend to anyone else in the process.
Ian · 16 September 2024
Agent replied · 28 October 2024
Thank you, Ian! We're thrilled to hear Lisa-Marie made your buying process smooth and enjoyable. Your recommendation means a lot to us!
★★★★★ 5/5
TrustpilotEmma from the Bear Flat branch
Emma was very professional and reassuring during our rather lengthy conveyancing process. We were in a rather lengthy chain and Emma made sure we were well informed at every stage. Many thanks Emma! We would highly recommend Andrews. Alice and David.
Alice · 21 February 2023
★★★★★ 5/5
GoogleRichard worked incredibly hard and gave me good advice throughout the sale process. He’s a great person to have on your side through what can be a very stressful process.
Carole · 11 October 2024
Agent replied · 25 October 2024
Hi Carole, we know Richard will really appreciate seeing your review. Congratulations on your sale and subsequent move. Thanks again for sharing your experience, Rhys
★★★★★ 5/5
TrustpilotEasy to get hold of, keep you updated!
Very contactable, they keep you up to date on progress, and are generally very easy to deal with. If they say they will find something out for you, they will, and they’ll get back to you asap with an Answer. This goes for all the team, Matt, James, Isaac!
Joe · 4 October 2023
Agent replied · 28 October 2024
Hi Joe, fantastic to read such a positive review for the team in Reigate, we really appreciate you sharing your experience and great to see that the team were able to answer all queries you had throughout your journey.Thanks, Rhys
★★★★★ 5/5
GoogleWe've recently been using the Andrews Long Ashton team as part of purchasing a property in the Village, and can't praise them highly enough.
Amy in particular has been our main point of contact and has been approachable, available, helpful and knowledgeable at every stage of the process. A very welcome and step change to the service we've received from other estate agents in the past!
Given our experience I would highly recommend them to others to be used for any house sales/purchases. 5*.
Jay · 26 October 2023
★★★★★ 5/5
TrustpilotShamiya at the downend hub was very…
Shamiya at the downend hub was very welcoming and friendly. She answered all my questions and was very helpful during the viewing of the property. It was lovely to have a friendly atmosphere.
Ricky · 16 August 2024
Agent replied · 28 October 2024
Thank you, Ricky. We're happy to hear that Shamiya provided a welcoming and friendly experience. Your kind words mean a lot to us.
★★★★★ 5/5
TrustpilotBex and Charmaine are always a pleasure…
Bex and Charmaine are always a pleasure to work with and go above and beyond to help such a breath of fresh air to know Andrews have these 2 lovely ladies working for them keep up the good work.
Phil · 24 April 2024
Agent replied · 28 October 2024
Hi Phil, thank you for the five star review. Fantastic to see that both Bex & Charmaine were able to help you, going above and beyond expectation. Thanks, Rhys
★★★★★ 5/5
TrustpilotGood support from Nancy Henley
Good support from Nancy Henley. She is very helpful and friendly in supporting clients in property viewing process to help make up their minds. Honest and insightful in providing information.
Ils2000 · 28 September 2024
Agent replied · 28 October 2024
Thank you for your kind words. We're happy to hear that Nancy provided you with excellent support and insightful information.
★★★★★ 5/5
TrustpilotNancy was a great help
Nancy was a great help, very informative and polite, I did not end up buying as I chose one of my other options, but I would not hesitate to book viewings again with Andrews property group
Ohara · 19 June 2023
★★★★★ 5/5
TrustpilotSammi review
We just had our viewing with Sammi , He was on time, helpful and very professional. He sent us the application form just before the viewing and they will hopefully move fast further
ALEXANDRU · 5 August 2024
Agent replied · 28 October 2024
Thank you, Alexandru! We're thrilled to hear about your positive experience with Sammi. We appreciate your feedback and look forward to assisting you further.
★★★★★ 5/5
GoogleFrom day one, Libby Dix from Andrew’s in Long Ashton, Bristol has been IMPRESSIVE! This is a lady who clearly loves her job, incredibly organised & super efficient. A smooth purchase process from offer to exchange, with regular communication throughout.
Highly recommended.
Natasha
Natasha · 26 October 2022
★★★★★ 5/5
TrustpilotExcellent service
Luke in the leasehold department has provided an excellent service since he became our property manager in July. He always responds promptly when I have something to raise, gets the job done and/or updates on the current status. He delivers what he says he will. Great job.
Lucy · 24 October 2023
Agent replied · 28 October 2024
Hi Lucy, thank you for taking the time to write Luke such a lovely review! I am so glad to hear he provided you with excellent service and is always on hand whenever you need him. Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotSteven & Matt delt with the sale of my…
Steven & Matt delt with the sale of my house very professionally and efficiently. There were a few anxious moments during the process but they were dealt with and the team kept me updated and reassured all the way
John · 21 February 2023
★★★★★ 5/5
TrustpilotA great help in a difficult sales market.
I was very impressed by Brian Barnsby's proactive and energetic approach in a difficult market for sellers. He had lots of good suggestions for finding reliable buyers and for getting the chain moving. Definitely someone worth working with!
Cathy · 22 April 2024
Agent replied · 28 October 2024
Hi Cathy, thank you for taking the time to leave a five star review, brilliant to see that Brian gave you some great advice and insight into current market conditions. We know he will really appreciate your kind feedback, thanks again, Rhys.
★★★★★ 5/5
TrustpilotReally great and fast service
Really great and fast service, we were searching house for more than 5 months but Andrews Property helped us finding our dream house in just 10 days. Samantha Barrett handled all things excellently and guide us through all steps with politeness.
Umer · 20 February 2024
Agent replied · 28 October 2024
Hi Umer, thank you for taking the time to write us a five star review. Fantastic to hear you received great and fast service from us and we were able to find you your dream home. Great to hear Samantha was able to help. Thanks again and all the best, Laura.
★★★★★ 5/5
TrustpilotEfficient and helpful service from the Bear Flat office
We’ve just bought a house through the Andrews Bear Flat office, and found the experience easy and mercifully uneventful. In particular we found Sophia and Emma both always responsive and helpful.
Mark · 23 August 2024
Agent replied · 28 October 2024
Thank you, Mark. We're delighted to hear that Sophia and Emma made your home-buying experience a smooth one. Congratulations on your new home!
★★★★★ 5/5
TrustpilotGrateful is an understatement
Was first time using this agency and they have helped me out so much in getting a place for me and my son to rent close to his school, Saw the property and got an answer the same day was greatest day this year.
Karl · 11 December 2023
Agent replied · 28 October 2024
Hi Karl, what a great review! We love seeing our customers stories of how we've helped them find a new home. So pleased to see you found somewhere that is in a perfect location for you and your family. Thanks for taking the time to give your feedback.
★★★★★ 5/5
TrustpilotShannon guided us through our sale…
Shannon guided us through our sale every step of the way, she was brilliant and kept us at ease with amazing communication! Also being available as of when was needed. Amazing experience.
Hannah · 1 August 2024
Agent replied · 28 October 2024
Thanks for your feedback Hannah. It's great to hear about how Shannon supported you through your sale, I'll pass it on your feedback to her.
★★★★★ 5/5
TrustpilotHighly Recommend
We bought our place from one of Andrews clients and Drew was their estate agent. He always went above and beyond to keep us informed and helped make the process as smooth as it could be. Highly recommend.
Chris · 8 March 2023
★★★★★ 5/5
TrustpilotThank you
Hi,Thankyou for helping us to find our new homes.Special thanks to Jasmine who helped us throughout the process. She is a highly professional and helpful person. I will surely recommend your services to my friends.
NIKHITHA · 4 June 2023
★★★★★ 5/5
TrustpilotBest Letting Service I ever got
Really appreciate the service I got from Andrews Lettings, especially from Tracy, Mikesh and Maria. Service was prompt, references was the fastest I ever did and communciation was superb. Lovely and exceptional experience
Epheanyi · 10 July 2024
Agent replied · 28 October 2024
Hi Epheanyi, thank you for taking the time to leave us a review. Fantastic to see that the team have been on hand to help you with everything you've needed. Thanks again, Rhys
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