Every review we hold for the Long Ashton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAndrews bath central have gone above…
Andrews bath central have gone above and beyond to help me out and find a place from start to finish mark Jervis guided me all the way with the help from his team at bath central I found the perfect place to call home thankyou all at bath central.
Lexie · 26 March 2024
Agent replied · 28 October 2024
Hi Lexie, thank you for the five star review! Fantastic to see that Mark and the team have been able to assist you each step of the way, we are so pleased you've found your new home and that we played a part, hope you are settled in well. Thanks, Rhys
★★★★★ 5/5
TrustpilotSumita Jolly
Sumita Jolly, Senior Negotiator at the Kingsbury office has always been my “go to” She really knows her stuff and always makes me feel like I’m her No.1 client. I’ve been with Andrews for years and I look forward to dealing with Nikiya, Sarah, Tara Darling (you have some big shoes to fill)
Sasha · 1 January 2024
Agent replied · 28 October 2024
Hi Sasha, thank you for the five star review. It's brilliant to see that Sumita has been able to provide you with such a great service over the years. We are confident your new main points of contact will be able to pick up where Sumita have left off. We know that Sumita will really appreciate the feedback and likely still be keeping an eye on your file every now and then! Thanks, Rhys
★★★★★ 5/5
TrustpilotPositive experience
Andrew's were the agency which managed the sale of the flat I bought (my first home!). Matt Wood in particular was terriffic, he explained everything in detail, was patient and professional with my queries and made the overall experience very positive. Would highly recommend using this agency.
G · 29 April 2024
Agent replied · 28 October 2024
Thank you for taking the time to leave us a review. We are so pleased your trusted us with the sale of your first home, fantastic to see that everything went well and that Matt provided you with a superb service. Thanks again, Rhys
★★★★★ 1/5
GoogleYou could never gave hold of anyone in the office. On the viewing didn't give the buyers information on the house which made the whole process alot more stressful. They lost the set of keys given to them by us for viewings. Not worth the extra they charge over the other estate agent in Long Ashton. Felt that even though we were paying them they were working more for the buyers than us.NegativeResponsiveness, Quality, Value
Karen · 26 October 2021
Agent replied · 25 October 2024
This isn’t up to our usual level of customer service so we’ll be looking into this situation further for you. We pride ourselves on delivering excellent customer service so we’re disappointed to hear about your experience. We’ll be looking into this further to resolve this issue. The Branch Manager, will be in contact with you in order to discuss and look to resolve the issue you have raised.
★★★★★ 5/5
TrustpilotSumita at Andrews was instrumental for…
Sumita at Andrews was instrumental for renting our properties. She has indepth knowledge of the property rental market.She is proactive and approachable. She has now moved into sales and is big loss for me.I am sure she will be great in sales too. Wishing her all the best.
Amit · 4 April 2024
Agent replied · 28 October 2024
Hi Amit, brilliant to see that Sumita has been so helpful in giving you all the information you required. Whilst Sumita has indeed moved across to sales, she remains in our office and has left the lettings team in great shape to continue the excellent service you've received. Thanks, Rhys
★★★★★ 5/5
TrustpilotGreat experience
Professional and attentive and gave us loads of time to consider options and next steps.
Customer · 25 July 2025
Agent replied · 28 October 2024
Thank you for your wonderful feedback! We're thrilled to hear you found our service professional and attentive. Your satisfaction is our priority, and we're glad we could assist you effectively. We look forward to helping you again in the future! Best wishes, Jake
★★★★★ 5/5
TrustpilotRana
Rana, the estate agent was polite, courteous and very helpful. She answered any questions we had to the best of her ability and we left the viewing pleased with the service she had provided, Thank you.
Gary · 28 October 2024
Agent replied · 26 December 2024
Thank you, Gary! We're thrilled to hear that Rana provided excellent service and answered all your questions. Your positive feedback is greatly appreciated. Best wishes, Jake
★★★★★ 5/5
TrustpilotJust want to say a massive thank you to…
Just want to say a massive thank you to izzy, molly and Shannon they have all gone above and beyond for me even when things got pretty tricky (nothing to do with andrews) they literally are a dream team! Thank you again so so much ❤️
Amber · 10 May 2024
Agent replied · 28 October 2024
Hi Amber, thank you for taking the time to write a lovely five star review. I am so glad to hear Izzy, Molly and Shannon went above and beyond for yourself! Your words of "dream team" just shows us why we do what we do, the girls will really appreciate your words. Thanks for sharing and all the best, Laura.
★★★★★ 5/5
TrustpilotMonika
Monika has been my letting agent for over a year now and is always responsive, knowledgeable and helpful. She finds great contractors to sort out any issues my tenant has with the property and works hard to make everything run smoothly for everyone.
Maisie · 19 July 2023
★★★★★ 5/5
GoogleLibby Dix was amazing! Couldn't have been more helpful! Made my first house buy a lot less stressful! Recommended!
Lance · 26 October 2022
Agent replied · 25 October 2024
Good afternoon Lance, thanks for taking the time to leave us feedback regarding your recent experience.
★★★★★ 5/5
TrustpilotProfessional and patient
Jennifer Jones of Andrewsonline did a great job taking me through the Property Information Questionnaire, in preparation for putting our house on the market. She was wonderfully patient as I struggled to make sense of it all and explained very clearly how the whole process would work.Simon Steer
Simon · 27 March 2024
Agent replied · 28 October 2024
Hi Simon, thank you for the five star review. Amazing to see that Jennifer was able to assist you with some of the paperwork required which we know can be complicated at times, it's so pleasing to know that Jennifer took the time to explain everything in detail for you, thanks, Rhys
★★★★★ 5/5
TrustpilotLouise G property manager
Louise G. my property manager at Andrews was amazing in looking after my needs. She helped above and beyond what was expected. Andrews is lucky to have someone like her dealing with landlords and tenants alike with a professional ethic.Jeeshan Patwari
Jeeshan · 1 August 2024
Agent replied · 28 October 2024
Thank you, Jeeshan. We're thrilled to hear about your positive experience with Louise. We'll share your kind words with her..
★★★★★ 5/5
TrustpilotGreat Help
Was working with Maria who helped my girlfriend and I start renting our first property together. Great Service from everyone else at Andrew’s that I met along the way, fast turnaround and good communication were the main key points working with Andrews
Tommy · 9 July 2024
Agent replied · 28 October 2024
Hi Tommy, thanks for the five star review. Amazing to see that you've had such great service from Maria. Thanks for sharing your experience, Rhys.
★★★★★ 5/5
TrustpilotOur 1st property
My partner and I have finally decided to move in together and we found the experience with Andrew’s extremely positive and helpful.We found our perfect place on our first viewing, They are definitely a great company to find your forever home with.
Mr · 8 July 2024
Agent replied · 28 October 2024
Hi Philip, thanks for taking the time to leave us a review. Amazing to see you've had such a good experience with us. Wishing you all the best in your new home! Thanks, Rhys
★★★★★ 5/5
TrustpilotSarah Robinson was great and very…
Sarah Robinson was great and very helpful!
Samuel · 12 October 2023
Agent replied · 28 October 2024
Hi Samuel, thank you for leaving a five star review and I am so glad to see Sarah has been so helpful to yourself! Thanks again, Laura.
★★★★★ 5/5
TrustpilotI had a good experience during the renting process
I had a good experience during the renting process, mainly I was grateful to be assisted by Zyad Chafi, a very committed professional who provided clear guidance and was extremely helpful during this process.
Karla · 13 November 2024
Agent replied · 26 December 2024
Thank you, Karla! We're thrilled to hear about your positive experience and that Zyad provided such excellent assistance. We appreciate your feedback! Best wishes, Jake
★★★★★ 5/5
TrustpilotMonika
I have been using Andrews Property Group for many years. I have always found them to be professional, personable and very responsive to my needs. They are a pleasure to deal with and would highly recommend them.
Richard · 27 September 2024
Agent replied · 28 October 2024
Thank you, Richard. We're delighted to hear about your positive experiences over the years. Your recommendation means a lot to us.
★★★★★ 5/5
TrustpilotHighly recommend this very professional organisation.
A very reliable, professional and trustworthy company. During the gruelling process of a very complicated sale (due to our having to coordinate a lease extension in tandem) Drew became a major driving force in keeping all parties informed and the process on track. I would have no hesitation in using Andrews in the future. Highly recommended.
Dawn · 13 September 2023
Agent replied · 28 October 2024
Hi Dawn, thank you for the five star review, fantastic to see the team in Streatham, in particular Drew was on hand to help you through what can be a stressful time, especially when a lease extension is involved. Really pleased Drew and the team saw it through for you, thank you for the recommendation. Rhys
★★★★★ 5/5
TrustpilotJustine has been exceptionally…
Justine has been exceptionally fantastic from valuation and the professionalism with selling my father's property. Keeping us constantly in the loop with regular contact. Highly recommend Andrews to anyone needing to sell their property. All the staff who have dealt with our sale have been fantastic.
Sally · 25 March 2023
★★★★★ 5/5
TrustpilotGreat and friendly team
We are renting with Andrews from more then two years and we had a lot of support during this period from Melanie from property management and also Shannon from the letting team helped us to find another property when our landlord sold the house. Gread and friendly team
Anita · 9 March 2024
Agent replied · 28 October 2024
Hi Anita, thank you for sharing your experience. Brilliant to see that Andrews, in particular Mel & Shannon have been on hand to assist you whenever required over the years. Thanks again, Rhys
★★★★★ 5/5
TrustpilotGreat service
Keli Viana has been fantastic and been so helpful throughout the process of selling my flat. She has kept me informed all through the process so far and found me a buyer in the best situation of having no chain. Really pleased with the service.
Caroline · 28 March 2023
★★★★★ 5/5
TrustpilotFriendly and professional service from…
Friendly and professional service from Rebekah Wright!
Anna · 22 June 2026
★★★★★ 5/5
TrustpilotThe introduction for the property was…
The introduction for the property was great
Vivi · 22 June 2026
★★★★★ 5/5
TrustpilotTracy has a professional manner how she…
Tracy has a professional manner how she deals with our requirements and certainly recommend using her in the near future and anyone that is looking to let a property.Tracy will be your go to person for all your needs.Thank you for your caring nature.Highly recommend
Mr · 22 April 2024
Agent replied · 28 October 2024
Hi Kenneth, thank you for the five star review. Brilliant to see Tracy has been able to help you with everything you've needed, we know she will really appreciate the recommendation. Thanks, Rhys
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