Trusted Agent profile · Long Ashton
★★★★★
2,000 reviews across 2 platforms
65 Weston Road, Long Ashton, BS41 9AB, BS41 9AB
Part of Andrews, see every office.
Andrews's office in Long Ashton, at 65 Weston Road, is rated 4.9 out of 5 across 2,000 reviews on two platforms, including 117 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Andrews Long Ashton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Long Ashton.
Every review we hold for the Long Ashton office, from every platform, shown as written. First names only.
4/5
TrustpilotKyle was lovely in the house tour in…
Kyle was lovely in the house tour in Batheaston. He was both friendly and professional.
We appreciate you taking the time to leave a five star review for the team in Bath and we know Kyle will certainly love seeing your feedback too. Thanks, Rhys
5/5
TrustpilotDealt with Zak who was highly…
Dealt with Zak who was highly professional and helpful from time of viewing through to completion and was great to work with.
Hi Paul, thank you for leaving us a five star review. Brilliant to see Zak in our Bath office. Hope the move went smoothly for you and we hope to help you again in the future.Thanks, Rhys
4/5
TrustpilotA lovely lady in lettings
I spoke with a very warm and Professional young woman this morning about renting a house.This woman was called Izzy and from the downend branch. She was brilliant at answering all my questions and concerns. I came off the phone feeling happy that all that was discussed was heard snd sorted.Great person to have working for your company.Rebecca Shomuyiwa
Hi Rebecca, thank you for the positive review for Andrews Downend. Great to see that Izzy was able to answer all your queries promptly and professionally. Thanks, Rhys
3/5
TrustpilotGood work.
Good work.Sarah was helpful in giving early response. And sorting the issues early as well.
Hi Rishav, thank you for the review. Of course we would love to know what we could have done differently or improve on, in order to provide the full five star service! We'd love to hear any further feedback if you wouldn't mind providing further information to myself (Rhys) to RMessenger@AndrewsOnline.co.uk thanks, Rhys
5/5
TrustpilotSarah was quick and polite with her…
Sarah was quick and polite with her responses and was a great help with our deposit.
Hi Nathan, thanks for the fantastic review. We are so pleased that Sarah was able to help you so efficiently. Thanks, Rhys
5/5
GoogleWe've recently purchased a house via Andrews. We found our main point of contact, Rich Lougher, to be helpful and easy to deal with. We wouldn't hesitate to purchase or sell a property via Andrews in the future.
Thank you, Peter, for your wonderful review! We're thrilled to hear about your positive experience with Rich Lougher. We're glad to have been part of your journey and look forward to assisting you again in the future. Best wishes in your new home , Lisa
5/5
TrustpilotNicole was really welcoming and kind
Nicole was really welcoming and kind. She answered all of my questions well and was patient with my viewing.
Hi Halimah, brilliant to read that Nicole was super helpful in helping you search for a property, it certainly sounds like you were well looked after from the Andrews team. Thanks, Rhys
5/5
TrustpilotFriendly and informative viewing with Shamiya Simpson
Had a viewing with one of the agents Shamiya Simpson who was very friendly and informative. She went above and beyond in providing really helpful details and even offered to provide me with details of transport links nearby for routes to work and amenities as I was new to the area. Really pleased with her service!
Hi Isabella, thank you for the review. Amazing to see that Shamiya has been so helpful to you and that your experience when out viewing with us was such a positive one. Thanks, Rhys
4/5
TrustpilotGreat service thanks Miss Louise …
Great service thanks Miss Louise Gonella
Thank you, Krzysztof! We're delighted to hear you had a great experience with Miss Louise Gonella. Your feedback is much appreciated!
5/5
TrustpilotShannon was great and friendly and…
Shannon was great and friendly and answered all my questions! Made looking for a new property a pleasure
Hi Emma, we know looking for new home can be stressful so it's really pleasing to see that Shannon was on hand to help you every step of the way and made the experience such a pleasure.Thanks, Rhys
5/5
TrustpilotExcellence with a smile.
I have known David previously he has worked for Andrews for many years. It was good to see a familiar face. Came at the appointed time. Completed the valuation of property and fed back immediately. Also given guidance in terms of renters, which was really helpful.
Thank you, Debra! We're delighted to hear that David provided you with excellent service and helpful guidance. We appreciate your continued trust in Andrews. Best wishes , Lisa
5/5
TrustpilotVery fast and professional service.
Very fast and professional service.Isabelle was great, she was very polite and welcoming.
Hi Azuka, thank you for the five star review. Brilliant to see that Isabelle has delivered such a great service and experience for you. Thanks again, Rhys
5/5
TrustpilotVery helpful
Me and my friends are moving into a student house in September that is through Andrew’s. Obviously to get it all sorted we’ve had to go through different steps. Hayley Tennet from the agency has been a great help to me and my friends to get it all sorted. She’s helped us through each stage whilst being patient and understanding with us.
Hi Jess, thanks for the review. Brilliant to see that Hayley and the team have been on hand to help you every step of the way of your move. Thanks again, Rhys
5/5
TrustpilotNicole was very patient and…
Nicole was very patient and informative. She showed me around and I was very pleased with her assistance...thank you
Hi Ann-Kay thank you so much for the review for Nicole. Really pleasing to see you had such a good experience with Andrews. Thanks, Rhys
5/5
TrustpilotShamiya was friendly and helpful
Thank you for your kind words, HK.
5/5
TrustpilotExceptional Service,Great Team
Dear Andrews,You have a wonderful team with very good handshake with one another.From Mark who pioneered our rent enquiries and referencing up until when Shannon took over and then Elizabeth who is always friendly at the other end of the phoneThe response to enquiries is unrivalled.I experienced top notch customer service from beginning to end.I will give all 3 a 5 star rating Thank you once again
Hi David, thank you so much for the 5 star review, or should we say 15 star review? Brilliant to see that the team were on hand to assist you through every step of your journey, we hope you are settled in well! Thanks again, Rhys.
5/5
TrustpilotHelpful and Friendly experience
Richard was super informative, friendly and helpful. Thank you!
Hi Katie, thank you for your lovely five star review. I am so glad to hear Richard was able to help you, thanks for sharing your experience and all the best, Laura.
5/5
TrustpilotHigh recommended
Bobbie was amazing - I truly felt that she was working in my best interest in getting my new rental property.
Hi Paul, thank you so much for your review and your kind words about Bobbie. We are so glad Bobbie was able to help you out! We wish you all the best for the future! Thanks, Laura.
1/5
TrustpilotApathetic, duplicitous, Avoid!
Apathetic, duplicitous, Avoid! As a tenant they were apathetic towards any issues with the property resulting in several weeks without hot water, or working toilet. After ending my tenancy they used deceitful and duplicitous tactics to drive down the amount of the deposit to be returned. I cannot stress enough how Important it is for tenants to avoid this company
Hi Jordan, thank you for the review. Sorry you felt the need to leave us a one star review. Since leaving your review I am pleased to say we have rectified part of your query and we are continuing to investigate on the other concerns you raised in our further discussions, thanks, Rhys.
4/5
TrustpilotMichael Villacis was helpful and guided…
Michael Villacis was helpful and guided me through the whole renting process.
HI Samuel, thank you for the review. Great to see Michael was able to help you through the lettings process. Thanks again, Rhys
5/5
TrustpilotJames Hawkins - Sales Rep Andrews.
James Hawkins was the representative who met us at the property. He arrived early for the appointment. He was easy to talk to and was knowledgeable about the house. As we were unsure about the garden size of the property we were virwing, James was also able to advise us about other properties in the area that might be of interest to us.
5/5
TrustpilotAndrew's Bear Flat
The team at Andrew's Bear flat branch helped us with our recent house sale and were incredible throughout. Emma in particular was instrumental in keeping us updated on the progress of the sale and went above and beyond to get updates on the whole chain. We would happily recommend others to use Andrews as their estate agents
Hi Lydia, thank you for taking the time to write a lovely five star review. Fantastic to see the whole team have been a massive help on the sale of your home and even went above and beyond! I am thrilled to see you had such a great experience, thanks again and all the best, Lisa
5/5
TrustpilotThanks
Would like to say thank you to Andrews, particularly Robbie with the bedminster store. Very professional young chap
Hi Chris, thank you for taking the time to write us a five star review! Really glad to hear you had a great experience with Robbie, I am sure he will be happy to hear this review. Thank you again and all the best, Laura.
5/5
TrustpilotSarah has been actively communicating…
Sarah has been actively communicating with us to help sort out the issues.
Hi Rishav, great to see Sarah has always been on hand to help when required. Thank you for the five star review, Rhys.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Andrews Long Ashton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Long Ashton.
