Trusted Agent profile · Long Ashton

Andrews Long Ashton reviews

4.9

★★★★★ Excellent

2,000 reviews across 2 platforms

65 Weston Road, Long Ashton, BS41 9AB, BS41 9AB

Part of Andrews, see every office.

Andrews's office in Long Ashton, at 65 Weston Road, is rated 4.9 out of 5 across 2,000 reviews on two platforms, including 117 Google reviews rated 4.9.

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4.9 / 5

117

Reviews on Google

This office

Trustpilot logo

1,883

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Long Ashton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Emma and Emily were brilliant in…

Emma and Emily were brilliant in keeping me updated and helping it all go smoothly.

Tom · 2 July 2024

Agent replied · 28 October 2024

Hi Tom, thank you for the review. We know the team in Bath will really appreciate seeing your kind words. Thanks, Rhys.

5/5

Trustpilot

First time landlord

Thanks to the brilliant efforts of Bailey and James at Andrews Letting in Bristol, I think I have found some great tenants for my flat. This is the first time I have let out my flat and I was feeling apprehensive. I have received great support from Andrews throughout the process. When Bailey showed prospective tenants around he made sure he passed over information to them that I thought was important.

Brian · 28 January 2024

Agent replied · 28 October 2024

Hi Brian, thank you for the five star review. We are so pleased that Bailey and James have been able to help you so effectively. We know that letting out a property can be a stressful and nervous time. Brilliant to see that the team have been on hand to help you every step of the way. Thanks again, Rhys

5/5

Google

Fantastic personal service by Rich. Always made sure things progressed to time and we were kept up to date throughout the whole process. Would recommend to anyone.

Lee · 11 October 2025

Agent replied · 11 October 2026

Hi Lee, thank you for your fantastic review! We're thrilled to hear about your positive experience with Rich and appreciate your recommendation. If you need further assistance, feel free to reach out. Best wishes, Jake

5/5

Trustpilot

Fantastic

Andrew’s has been great throughout the whole process of finding a new home. They are very easy to contact and very responsive. Issy, in particular, has been amazing, she is so friendly and professional, and made the viewing a much more pleasant experience. She was very quick to answer any questions we had and always kept us in the loop.- James & Beth

James · 29 June 2024

Agent replied · 28 October 2024

Hi James, thank you for taking the time to write a review and share your experience. Brilliant to see you've had such positive dealings with Issy and the team. Thanks again, Rhys

5/5

Trustpilot

Sarah Robinson who deals with…

Sarah Robinson who deals with maintenance issues from Andrews has been very helpful in all ways. Moving forward she been polite through dealing with things happening in my flat. She goes above and beyond to make sure things are sorted for the tenet. Lovely lady and I would recommend her to anyone. She gets the issue resolved as soon as possible which don’t leave me waiting days on end. Rebecca.

Rebecca · 13 February 2024

Agent replied · 28 October 2024

Hi Rebecca, thank you for taking the time to leave such lovely feedback, we know that Sarah will really appreciate it and it's fantastic to see that's Sarah has been on hand to help you and your tenant whenever required. Thanks, Rhys

5/5

Trustpilot

Jennifer is our property manager and is…

Jennifer is our property manager and is always knowledgeable and efficient. This gives us great peace of mind for our tenants and ourselves.

Mrs · 22 January 2024

Agent replied · 28 October 2024

Thank you for the five star review. Fantastic to see that Jennifer has been on hand to help you and your tenants whenever we required, thank you for sharing your positive feedback, Rhys

5/5

Trustpilot

Happy Customer

Happy with the valuation lots of viewings then sold the property promptly.The first buyer pulled out at the last moment but Andrews had it back on the market the next day.Again plenty of viewing’s and the property was sold a month later.The whole team at Andrews worked really hard and we would have no hesitation in recommending them to any one

Natalie · 29 July 2024

Agent replied · 28 October 2024

Thank you, Natalie! We're thrilled to hear about your positive experience and appreciate your recommendation. Our team is dedicated to providing excellent service, and we're glad we could assist you promptly.

5/5

Trustpilot

Sydnie was very helpful

Sydnie was very helpful, very professional and knowledgeable. She would be a huge asset to any team, highly recommend!

Danny · 10 April 2024

Agent replied · 28 October 2024

Hi Danny, thank you for sharing your experience with us, great to see Sydnie was able to provide a excellent service to you. Thanks, Rhys

5/5

Trustpilot

I spoke to Jasmine who was courteous…

I spoke to Jasmine who was courteous and professional throughout our interaction, great service!

Jemma · 11 July 2024

Agent replied · 28 October 2024

Hi Jemma, thank you for the review!

5/5

Trustpilot

Monika

Good timely service.

Bill · 2 May 2026

Agent replied · 27 May 2026

Hi Bill, thank you for your wonderful review! We're thrilled to hear you enjoyed our timely service. Your feedback is greatly appreciated and motivates us to maintain high standards. If you need anything else, feel free to reach out. Best wishes , Lisa

5/5

Trustpilot

Professional service

Very personable and good service taking me through the process. Charlotte and Claire were great and very professional. Thanks again Michael

Dear · 23 February 2024

Agent replied · 28 October 2024

Thank you for the five star review. Brilliant to see that Charlotte and Claire were able to provide you with an excellent service from star to finish. Thanks again, Rhys

5/5

Trustpilot

I want to thank Andrews property Group…

I want to thank Andrews property Group for making it easy for people getting good accommodation,thanks to Ruth,and the other staff members most special thanks goes to Patrick, you,re the best thank you so much for your understanding and patience with me and above all thank you for putting a smile on my face.I am happy I move in to my accommodation. Keep the good work.

Patience · 27 March 2023

5/5

Trustpilot

Everything went really smooth…

Everything went really smooth throughout the entire process. Staff was ever ready to assist with all we needed.

Prince · 23 April 2024

Agent replied · 28 October 2024

Thank you for the five star review. We are so pleased to see you had a great experience with Andrews. Thanks again, Rhys

5/5

Trustpilot

Very helpful company

Andrews is a company that is very helpful with accommodation. Especially the agent who took me round for viewing; Sharon Bird has been so pleasant and patient.

Constance · 3 October 2023

Agent replied · 28 October 2024

Hi Constance, thank you for the five star review for the team in Downend. Great to see the negotiator you dealt with met your expectations.Thanks, Rhys

5/5

Google

We dealt with Amy Lee when looking at and eventually buying a property in Failand. Amy was personable, helpful and professional. Of all the agents we have experienced during our search, we can safely say Amy was the best we had the pleasure (or displeasure in some agents' cases) of encountering. Highly recommended and a credit to Andrews.

Gareth · 26 October 2023

5/5

Trustpilot

Very professional and simple to deal…

Very professional and simple to deal with. Monika is a star.

Andy · 20 August 2024

Agent replied · 28 October 2024

Thank you, Andy! We're thrilled to hear you had a great experience. Monika will be delighted to hear your kind words.

5/5

Trustpilot

I’ve recently find a flat to rent with…

I’ve recently find a flat to rent with them.Good professional, efficient and quick.I would like to highlight Michael who was helping me and my flatmate in every step of the process, any problem he was quick to solve and give us the best solution. Also really friendly, supportive and great professional.Really happy with the service, even renting and moving is a stressful process thanks to him the process was smooth and easy.Really recommend this place

Jana · 27 September 2023

Agent replied · 28 October 2024

Hi Jana, thank you for the five star review and thank you for the recommendation. Great to see Michael has been so helpful in your search and delivered excellent support to yourself. Thank you for sharing your experience and good luck with your new home! All the best, Laura.

5/5

Trustpilot

Tom Kite and the Tewksbury branch were…

Tom Kite and the Tewksbury branch were extremely helpful in my property purchase processed providing me with exceptional help, always answering even the smallest of questions, and ensuring I was thoroughly looked after and supported throughout. I felt very informed, and the process was swift and calm. Tom was exceptional in helping me find the right people and understanding the process of purchasing as a whole.

Marcus · 16 February 2023

5/5

Google

Libby is very approachable and the advice and guidance that she has offered us has demonstrated clearly her experience in property sales. I am thankful that she is guiding us through the process of moving home!PositiveResponsiveness, Professionalism

Tamsin · 26 October 2022

Agent replied · 25 October 2024

Thank you for giving us a 5 star review! We’re so pleased that Libby has been able to help you with your move and everything that entails.

5/5

Trustpilot

Brilliant experience with Daniel from Andrews

I had a viewing with Daniel Thompson this week and wanted to say that not only did I enjoy the experience, but Daniel was so polite, and informative regarding the property and had such a lovely approach.I work in customer service myself in the property industry and so know brilliant service when I receive it, so Thank you Daniel.

Wendy · 1 September 2023

5/5

Trustpilot

Thoughtful service

I’m so thankful for such lovely, helpful and kind support from the Andrew’s lettings team. Nicole changed her schedule so I could view the apartment at a time more suitable for my diary. And Hailey pulled out all the stops late on a Friday afternoon to find out information and secure me the apartment. Huge thanks! So very much appreciated

Nikki · 12 July 2024

Agent replied · 28 October 2024

Hi Nikki, thank you for taking the time to leave us a review. Brilliant to see that Nicole and Hayley were so accomodating and supportive to you. Wishing you all the best in your new home. Thanks, Rhys

1/5

Trustpilot

DO NOT RUSH IN TO USE ANDREWS COMPARE MARKETS

DO NOT RUSH IN TO USE ANDREWS

Barfleur · 17 March 2026

Agent replied · 20 March 2026

Dear Barfleur, Thank you for your feedback. We're sorry to hear about your experience , we value your input and are committed to improving our services. We were unable to locate you on our system please contact us on jmatthews@andrewsonline.co.uk to discuss your concerns further. Best wishes , Lisa

2/5

Trustpilot

DC law solicitors suggested by Andrews

Andrews has a sponsor with DC law, to get them clients. We bought the flat on 29/06/2022, however the process is not completed yet. They haven't finish the land registration in HM.Andrews told us the costs would be around £2000, DC law charged us £3500, trying to duplicate 2 proceedings.Even if you buy a property from Andrews, don't use DC Law for the legal proceedings, even Andrews insists you to contract them

SETO · 6 November 2023

Agent replied · 28 October 2024

Dear Sir / Madam,Thank you for your review of Andrews and our conveyancing partner DC Law (part of the Simplify Group). I am sorry that your experience has been poor.I have just now written to the CEO of Simplify to ask them to give me a forensic analysis of what has happened here.If you would be so kind as to email to me at choward@andrewsonline.co.uk I will ensure that I respond in full to your complaint once I have further insight.Kind regardsCarl HowardGroup Chief Executive

5/5

Google

Thanks so much Libby, Richard and Emma for your hard work as we sought out and bought a house in Long Ashton. You were always super responsive and helpful during our purchase. We are delighted with our new house and the surrounding community.PositiveResponsiveness, Professionalism

Harriet · 26 October 2021

Agent replied · 25 October 2024

Good afternoon Harriet, thanks for taking the time to leave us feedback regarding your recent experience.

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