Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would like to give a very massive thank you to Gizem and especially Nicolas papi. From the start to finish he walked me through the whole process what a gentle soul honestly thank you again what a legend made a very stressful period feel like a gentle breeze and Gizem very welll structured and genuine heart thank you again. I would recommend your move Esate agents to anyone if these are the reps looking after the clients.
Kalvin · 16 February 2026
Agent replied · 16 April 2026
Hello Kalvin,
Thank you for your fantastic review! We’re delighted to hear that your rental experience was smooth and that Nicholas and Gizem were able to support you throughout. Your recommendation means a lot to us!
Kind regards,
The Your Move Team
★★★★★ 5/5
GoogleI had a great experience renting my studio with the help of Nicholas. He was very helpful throughout the entire process and always prompt in answering any questions I had. Everything went smoothly and efficiently thanks to his professionalism. I would highly recommend Nicholas and You Move Estate Agency to anyone looking to rent a property.
Delia · 25 November 2025
Agent replied · 16 April 2026
Hello Delia,
Thank you for your wonderful feedback. We’re delighted to hear that your rental experience was such a positive one and that Nicholas was able to support you every step of the way. We truly appreciate your recommendation and hope you’re settling in well.
Kind regards,
The Your Move Team
★★★★★ 5/5
GoogleNicholas Papi is an exceptional agent, professional, efficient, and incredibly easy to work with. He’s always available when needed, communicates clearly, and gets things done without any fuss. I wouldn’t hesitate to work with him again in the future.
Marcus · 2 April 2026
Agent replied · 16 April 2026
Hello Marcus,
Thank you for taking the time to leave your wonderful review. We’re really pleased to hear that Nicholas made your experience so great!
Kind regards,
The Your Move Team
★★★★★ 5/5
GoogleGood afternoon. We cooperated with the company Your Move and were incredibly satisfied. All the way to the move and even now the company helps us with various issues. Everything went quickly and efficiently. Very grateful to Claire Ballantyne. She was very kind and sweet. We will definitely choose your company in the future!
Anastasia · 3 September 2025
Agent replied · 8 September 2025
Hello Anastasia, thank you for your lovely review! It has been a pleasure to help you and your family find your new home together!
Kind regards,
Claire Ballantyne
Your Move
★★★★★ 5/5
GoogleNick Papi is a fantastic guy who helped with the rental of my house and achieved outstanding rent and tenants. Very good any one needs rentals please see him . Very professional and got excellent tenants . Also Peter works very good and efficiently as well . Please anyone needs there house or flats rented out please speak to Nick Papi there is no one as good as him . Rented out my house with another company had nothing but problems so make sure you ring Nick papi .
Aurangzaib · 22 September 2024
Agent replied · 15 June 2024
Thank you Mr Sharif for the 5* review. It is always a pleasure dealing with you.
Kind regards, Nicholas
★★★★★ 5/5
GoogleNicholas was brilliant from the get go, he’s been so efficient and has gone above and beyond my expectations - I enquired about a property over the weekend and being assisted by Nicholas have managed to secure it by that Monday afternoon by him working around my work schedule etc. He has made this process as stress-free as possible which is unheard of! Really friendly and seems really reliable from my experience so far! Thank you!
Chloe · 8 November 2024
Agent replied · 8 December 2024
Hi Chloe, thank you for such an amazing review. I'm glad you found the process nice and smooth! I hope you enjoy your new home.
King regards, Nicholas
★★★★★ 5/5
GoogleFor the property i rented I was helped by Nicholas who was amazing throughout the process. He was extremely vital in the process and kept me in the loop constantly with important updates, whilst also doing his best to help both us and our landlord. Throughout our dealing he remained extremely professional and was swift in dealing with any issues that had arisen. I would most definitely recommend right move and Nicholas for any property dealing anyone may have in the future.
Amir · 26 July 2024
Agent replied · 23 August 2024
Hi Amir, I'm glad you had a fantastic experience with us!
Kind regards, Nicholas
★★★★★ 5/5
GoogleWe had a great experience renting through this estate agency. The team was professional, friendly, and easy to communicate. Everything was handled smoothly and Nicholas was very helpful and easy to communicate with. Highly recommended :)
Ioanna · 19 December 2025
Agent replied · 16 April 2026
Hello Ioanna,
Thank you for your wonderful review! We’re delighted to hear that your rental experience was smooth and that Nicholas and the team were able to support you throughout. Your recommendation means a lot to us!
Kind regards,
The Your Move Team
★★★★★ 5/5
GoogleNicholas was our main point of contact through the move and was super helpful, responded quickly to emails and even faster to WhatsApp messages/calls. He put our offer through really quickly, and then got an answer from the landlord almost immediately! We got our referencing sorted through a very efficient online portal (organised by YourMove), and had no trouble organising a key collection. Very friendly and helpful :) We received all the documents we required, the only thing to note is that the inventory contained a lot of mistakes and omissions - I have ~3 A4 pages of amendments - which is no problem, just worth checking your inventory document thoroughly, you have 7 days to complete it, don't let the several daily reminder emails rush you! All documents can be signed online via Docusign - NO printing required (very helpful for me as I do not have a printer/scanner). All in all, very good experience with these agents, I highly recommend their services :)
Fionnlagh · 16 April 2024
Agent replied · 15 June 2024
Hi Fionnlagh, thank you for such an amazing kind hearted review. It's been a pleasure dealing with you. We all hope you enjoy your new home!
Kind regards, Nicholas
★★★★★ 1/5
GoogleI really wish I had read more reviews before dealing with this branch. Our experience has been extremely stressful and disappointing.
We applied for a property that was advertised as available from 29 November. After paying the holding deposit and being approved, the moving date was suddenly pushed to 6 December, and then delayed again at the last minute. Only days before our move we were told that essential paperwork and permissions for the landlord to let the property were still not in place.
Because we were repeatedly assured that everything was progressing, we planned our entire move, booked deliveries, and checked out of our accommodation. We have a baby, and we ended up with nowhere to move and had to urgently book alternative accommodation at extra cost, which has been incredibly stressful for our family.
Communication was inconsistent and we were not given the full picture until the very end. We have now had to withdraw because we cannot put our family in this situation again.
This has been one of the most stressful renting experiences we have ever had, and I would advise others to be cautious and make sure all documentation is confirmed before committing to anything.
Fernanda · 11 December 2025
Agent replied · 16 April 2026
Hello Fernanda,
Thank you for your review. We’re sorry to hear that you were disappointed with your experience and appreciate the opportunity to respond.
We would like to clarify that the delays were due to outstanding landlord documentation and permissions, which were unfortunately outside of our control. This was fully discussed between our management team and yourself as soon as the issues arose and we acted promptly to progress the tenancy where possible.
We understand how frustrating this was and wish you and your family all the best moving forward.
Kind regards,
The Your Move Team
★★★★★ 5/5
GoogleNicholas and the team were absolutely brilliant in securing me an excellent tenant quickly and at at the optimum rent. Couldn’t recommend more highly.
Harry · 16 February 2026
Agent replied · 16 April 2026
Hi Harry, thank you for such a kind hearted review. King regards, Your Move
★★★★★ 5/5
GoogleNicholas was fantastic. He is super speedy with responses to all of my queries. Sorted them out within minutes. Felt well looked after!
Amy · 16 February 2026
Agent replied · 16 April 2026
Hello Amy,
Thank you for your wonderful review! We’re thrilled to hear that your rental experience was smooth and that Nicholas was able to support you throughout. Your feedback means a lot to us!
Kind regards,
The Your Move Team
★★★★★ 5/5
GoogleNicholas has been an exceptional agent throughout the process of renting a new property. As a HMO, we had to coordinate with a total of five tenants and two guarantors. He was kind and professional, updated us regularly, and was always quick to reply to questions or requests. It was a pleasure to work with him and I highly recommend this agency if you're looking for a rental!
Florence · 22 September 2024
Agent replied · 22 October 2024
Hi Florence, thank you for taking your time out of your day to leave us such a kind hearted review. We are glad you found the process nice and easy! We all hope you enjoy your new home.
Kind regards, Nicholas
★★★★★ 5/5
GoogleNick Papi is my go to agent - for tenant finding, sales & lettings valuations, & everything in between.
Honest, dedicated & with brilliant knowledge of the market as a whole, he’s incredibly generous and lovely to work with. He tells it straight and listens to your needs, always delivering and always there to support.
I’m incredibly grateful and can’t rate him highly enough.
Cara · 2 November 2024
Agent replied · 9 November 2024
Hi Cara, thank you for leaving us such an amazing review. It's always a pleasure dealing with you.
Kind regards, Nicholas
★★★★★ 5/5
GoogleNicholas was an absolute gem! He’s been an incredible help. With his positive attitude and charming personality - couldn’t be happier with his service!
Give this man a raise!
Gabby · 16 November 2025
Agent replied · 16 April 2026
Hello Gabby,
Thank you for such a brilliant review! We’re so pleased to hear about your experience and that Nicholas made such a positive impression. Your feedback will certainly be shared with him, and we really appreciate you taking the time to let us know.
Kind regards,
The Your Move Team
★★★★★ 5/5
GoogleNicholas and his team are an example to all estate agents. Always willing to go the extra mile with a huge focus on service and communication. Can’t thank him enough for his expertise, professionalism and reliability.
Going forward I’ll only deal with Nicholas and his team at Your Move after so many horrors with other agents. Your Move are a breath of fresh air. Thank you Nick!
L · 24 July 2024
Agent replied · 23 August 2024
Hi LK, I can't thank you enough for the kind hearted review. We all hope you enjoy your new home!
Kind regards, Nicholas
★★★★★ 5/5
GoogleJust I move in ! I have problem with Heating, but NiCk was very nice person, quickly he solved situation! I will recommend Nick from Your Move !
Leonard · 20 November 2025
Agent replied · 16 April 2026
Hello Leonard,
Thank you for your feedback. We’re pleased to hear that although you experienced an issue with the heating, Nick was able to resolve it quickly for you. We really appreciate your recommendation and hope you’re settling in well to your new home.
Kind regards,
The Your Move Team
★★★★★ 5/5
GoogleYour Move did a fantastic job with helping me find tenants. Their terms are reasonable and they did everything I asked of them with efficiency and professionalism. They were really fast with their responses and Nick was especially brilliant in sorting everything out and giving advice. I would recommend them to anyone looking to rent or to let. Thank you
Elizabeth · 26 October 2024
Agent replied · 9 November 2024
Hi Elizabeth, thank you for leaving us an incredible 5* review. It's been a pleasure dealing with you during the tenancy process.
Kind regards, Nicholas
★★★★★ 5/5
GoogleNick was very efficient in finding new tenants and precise. Was able to organise a number of viewings in a short period and provided excellent communication right through the process.
Sujay · 21 October 2025
Agent replied · 16 April 2026
Hello Sujay,
I’m over the moon to hear how happy you are with everything! Thank you for your … More
★★★★★ 5/5
GoogleI recently had the pleasure of working with Your Move estate agent and my experience was nothing short of excellent. From start to finish, their team, especially Nick, demonstrated a high level of professionalism, making what seemed like a daunting process a seamless and successful one
My initial hesitation in listing my property with sitting tenants who had a tendency to be messy was quickly dispelled by Nick's reassuring demeanour. He confidently assured me that this wouldn't pose a problem and that he could handle the situation effectively. He was also positive that I would have new tenants in less than a week, and true to his word- he delivered on that promise.
I will certainly be returning for any future real estate needs.
C · 19 September 2023
Agent replied · 15 June 2024
Hi Camille, thank you for leaving us such a kind hearted review. We are pleased to hear the service we provided was at a high standard. I hope to deal with you again soon!
Kind regards, Nicholas
★★★★★ 5/5
GoogleBrilliant experience! Nicholas and the team couldn’t have been more helpful.
Harriet · 26 March 2026
Agent replied · 16 April 2026
Hello Harriet,
Thank you for taking the time to leave us a review! Your kind words are greatly appreciated and we’ll be sure to pass them on to the team.
Kind regards,
The Your Move Team
★★★★★ 5/5
GoogleReally great experience. We are two working professionals Who were in desperate need to find a property, within the first phone call, I knew that this would be the place where I would be renting from. The overall vibe and atmosphere from all of the workers is brilliant, and the selection of houses is top-notch, and they are constantly updating their locations, which makes a potential move very quick and easy. The initial property in which I enquired about was gone by the time that I had called, but they had backups already in place and within 24 hours we had viewed and put an offer on a different property. With the way that things are at the moment, it’s nice to have a place where you can trust the word, and that down to earth. Will definitely use again if I will be living in the same area when I potentially move
Jack · 16 June 2023
Agent replied · 15 June 2024
Hi Jack, what a great review you have left us. We all hope you enjoy your new home.
Kind Regards, Nicholas
★★★★★ 5/5
GoogleI recently rented a property from this estate agent Mr Nick and I couldn't be happier with the service I received. From the very beginning, the agent was professional, responsive, and helpful in answering all of my questions and addressing any concerns I had.
The property itself was exactly what I was looking for, and Mr Nick made the rental process smooth and stress-free. He was always available to discuss any issues or questions that arose, and he went above and beyond to ensure that I was happy with my rental experience.
Overall, I would highly recommend this estate agent to anyone looking to rent a property. He is reliable, trustworthy, and truly cares about his clients. Five stars all around!
Imran · 16 June 2023
Agent replied · 15 June 2024
Hi Imran,
thank you for your review, enjoy your new home!
★★★★★ 5/5
GoogleYour Move hands down have to be the best Estate Agents I’ve dealt with throughout my search of finding a flat for myself. Nick was absolutely wonderful from the first day I made my enquiry, he was very responsive, explained whole process thoroughly and went above and beyond to make sure I got to view the property although I was the one running late. Huyen the other agent who showed me around was so pleasant, very patient, waited 30 minutes to meet me when I was running late for my viewing
Merise · 16 June 2023
Agent replied · 15 June 2024
Hi Merise, thank you for leaving us such an amazing review!
King regards, Nicholas
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