Trusted Agent profile · London

Winkworth London reviews

4.8

★★★★★ Excellent

135 reviews across 1 platform

129 Shepherds Bush Road, London, W6 7LP

Winkworth's office in London, at 129 Shepherds Bush Road, is rated 4.8 out of 5 across 135 reviews on 1 platform, including 135 Google reviews rated 4.8.

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4.8 / 5

135

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Elizabeth has been brilliant. A lovely person and a pleasure to work with! She really kept me in mind during my search process, suggesting options and always helpful. Then during the purchase process she was there every step of the way. Im my case there was probably more that the usual amount of back and forth to deal with and I really appreciated her support and patience.

Michelle · 17 June 2017

5/5

Google

Ben and team helped to market my apartment and locate a buyer in a short period of time. They were responsive and professional throughout our journey. Highly recommended!

Liang · 16 April 2024

5/5

Google

Brilliantly personable and very communicative. From the first viewing of the property with James Fraser through to the offer acceptance and contracting Winkworth, and in particular James, have been super helpful and an absolute pleasure to work with. Would not hesitate to recommend.

Laura · 10 October 2022

5/5

Google

I sold my flat of 14 years through Winkworth Brook Green in October 2016. Liz Nascimento was my contact and was so professional and helpful and found a buyer for my property in a tricky climate. I would recommend Winkworth above all other estate agents in the area, they provide a professional yet personal service and more than fulfilled my expectations.

Harriet · 17 June 2017

5/5

Google

James and Dylan were one again great to deal with and made everything as smooth and as easy as possible!

Doug · 24 May 2024

1/5

Google

Disgusting behaviour from this agency

Taylitah · 10 May 2026

5/5

Google

Many thanks to Karla, who was incredibly helpful throughout the letting process. She immediately understood what I was looking for and found it swiftly. Karla has a very forthright communication style, and was both accessible and responsive outside of normal business hours which I appreciated a great deal. She and her team are knowledgable and courteous and I would highly recommend.

Sarah · 17 June 2016

5/5

Google

James and Dylan were one again great to deal with and made everything as smooth and as easy as possible!

Doug · 17 March 2024

5/5

Google

I couldn't be happier with the service provided by James Fraser and the Winkworth team. I really appreciate everything he and colleagues Sibel Camci and Cristina Peliza have done to make the first time landlord experience so positive for me. They delivered on all their promises and I found them so professional, friendly and helpful to deal with and felt that I've been in very safe hands throughout the whole process. Many thanks!

Camilla · 10 October 2023

5/5

Google

I have recently purchased my flat with Winkworth and Henry did a great job..He was very helpful and did everything to quicken the purchasing process..definitely reccommmend

Lamia · 23 September 2025

5/5

Google

It's a crowded market and my wife and I have had less than pleasant experiences w/ some of the competition. But Winkworth were a pleasure to work with on our recent flat purchase. Everyone was professional, responsive, and most-importantly, very realistic in setting expectations, especially James Bamford-Evans. I wouldn't hesitate in recommending them!

David · 17 June 2018

5/5

Google

I just moved into the property listed with Winkworth last week. The service they provided is very good from the beginning to the end. Always respond my email and queries with professional and easily understandable answers very quickly. We didn't experience very much problems on Winkworth side as the process was very smooth. Just the reference checking company they co-operate, Blinc, may need some improvement on machine reading techniques. My ID documents were eventually recognised by their system after I tried 6 times.

Zeyu · 10 October 2022

5/5

Google

I dealt with James Fraser who was professional and responsive at all times and has been always happy to help! Definitely the best estate agent who I have dealt with so far. I would highly recommend james and consequently winkworthPositiveProfessionalism

Miriam · 16 June 2021

5/5

Google

Elizabeth at Winkworth Brook Green and Michael at the Uxbridge Road branch were both extremely helpful in the sale of my late friend's flat for which I was an executor. Elizabeth was endlessly patient with the buyers dealing efficiently with all their queries and I highly recommend this team.

Hilary · 17 June 2017

5/5

Google

Liz was such an amazing agent! I knew I would buy from her the moment we met. Winkworth were brilliant from the get go with buying my first flat. Always keeping me updated with progress etc and very honest, professional and friendly from start to finish!

Ben · 17 June 2017

5/5

Google

Thanks to Winkworth, we were able to find the perfect flat, during a period when time was not on our side. Karla was happy to respond to my queries quickly and was willing to go the extra mile during a stressful time.

Ben · 17 June 2016

1/5

Google

Dumps their sign in the local neighbourhood (loris gardens is the photo).

Cristian · 23 September 2025

5/5

Google

Dylan's exceptional professionalism and dedication exceeded expectations. His proactive approach, prompt communication, and outstanding service make him highly recommended for anyone seeking a dedicated property manager - you would be lucky to have him manage you property or support you in your search for your new home!

Roberta · 24 May 2024

5/5

Google

We would highly recommend using Winkworths to sell your house. Liz and Ben were fantastic. They always kept us updated after viewings and it was their advice and enthusiasm that ultimately secured the sale of our flat.

Thomas · 17 June 2019

5/5

Google

I was very impressed with the Winkworth service from strat to finish. Their (Liz & Ben) professionalism and dedication helped my brother and I purchase our first house. Unlike other Estate Agents in the area they listened carefully to our requirements and found us a number of suitable properties. They were very efficient over the course of the sometimes opaque completion process and I would definitely recommend those looking to buy or sell in the Shepherds Bush/Brook Green area to use this Winkworth office.

Rory · 17 June 2019

5/5

Google

Really good service, very professional. Elizabeth has helped in everything we needed during this purchase, normally but a property is quite painful, however with her it was fast and smooth. Thank you Guys!!!

Pablo · 17 June 2018

3/5

Google

They had by far the best property we viewed. The entire process was very good, admin seems on the ball, property manager is quick to respond to queries etc. The only let down was the hassle at the start when we made our initial offer. It could be down to the specific sales guy but after making our offer, and informing them of our time constraints we were then left to sweat in an attempt to force us to increase the offer. Our phone calls went unanswered and we were avoided for a few days under the guise that the landlord would not reply to the agency. This was a very bad start and I'm happy to say everything since then has been very pleasant, however, I would have been lying if I didn't mention the needless addition of stress caused by the attempted hard-balling.

Michael · 17 June 2018

5/5

Google

We initially put our flat in Brook Green on the market with another estate agent. They overpriced our flat. Nearly two months later, with no offers and dwindling views, we decided to go with Winkworth. Winkworth didn't overpromise. They delivered. I think buyers saw that they offered a fair price that actually generated more competition, which in turn got us the best price for our flat. The team were professional, competent and helpful. They worked around the clock to help tie up tricky negotiations across the chain, with buyers, sellers and with very difficult solicitors in the mix. THANK YOU.

Jenny · 17 June 2016

5/5

Google

Elizabeth was a delight to deal with from viewings right through to completion and I could not recommend her highly enough. Thank you for making it such an easy purchase!

Philippa · 17 June 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Winkworth's Google reviews
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