5/5
GoogleThe purchase took longer than I had expected, but Shilpa the Sales Manger was absolutely steadfast in her dedication and professionalism to see the transaction to a successful completion, which was truly remarkable.
Trusted Agent profile · London
Winkworth London reviews
★★★★★
543 reviews across 1 platform
499 Kingsbury Road, Kingsbury, London, NW9 9ED
Winkworth's office in London, at 499 Kingsbury Road, is rated 4.9 out of 5 across 543 reviews on 1 platform, including 543 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of two awards Winkworth won in 2026.
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Tell us what you need and we'll put you in touch. Winkworth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Awards
The Trusted Agent 2026 results for Winkworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleI had a very nice experience with this agency , they provide me all information needed and gave a continued support due the whole process to rent , at now I stop with them highly recommend! Nishi did an amazing job 5 stars well deserved
Agent replied · 24 August 2024
Thank you, Giordano, for your kind review! We're thrilled that you had a very nice experience with our agency and found our support helpful throughout the renting process. Providing comprehensive information and continuous support is what we strive for at Winkworth Kingsbury. Nishi is indeed exceptional, and we're delighted she could assist you so well. Your recommendation means a lot to us, and we're grateful for your trust. If there's anything more we can do for you, please feel free to reach out. Your satisfaction is our priority!
5/5
GoogleWe always find Kirtesh to be extremely efficient in resolving our issues, and regularly keeping contact to ensure things are moving forward and that we are ok. This was particularly evident during a recent boiler issue. Truly excellent service.
Agent replied · 24 August 2024
Dear Richy Rich, Thank you for your glowing review! We're delighted to hear about your positive experience with Kirtesh. Providing excellent service and ensuring that our clients' needs are promptly addressed is always our priority. We're thrilled that Kirtesh's efficiency and proactive communication stood out to you, especially during the recent boiler issue. Your satisfaction is important to us, and we appreciate your recognition of Kirtesh's excellent service. If you ever need assistance in the future or have any questions, please don't hesitate to reach out.
5/5
GoogleI have informed Ajay of the issue in the morning and he has been in contact with me letting me know what is happening. Our boiler was not working and with a newborn baby we were worried that it might take hours to resolve. However, by around 9:04 am Ajay has informed me that an engineer was on the way. The engineer has checked the boiler and resolved the issue so we can use the heating and by 11:00 am another engineer came to fix the boiler. The issue was resolved swiftly and with no hassle or stress. We are very grateful!
5/5
GoogleWe recently bought a house and have had such an amazing experience with Winkworth. Especially, Kevin and Shilpa, they have both made the journey of buying a home so stress-free and easy. We as a family are truly grateful for all the hard work they have put in in helping us buy our new home. Kevin and Shilpa put in so much effort to make sure their clients are satisfied with their purchase. They both showed us properties that met our criteria and we are now living in a home that has ticked every box from our checklist and surpassed our expectations! Kevin and Shilpa add a personal touch to their services as they give every client a lot of importance and make sure every client is left with a smile after they have dealt with them. Thank you once again Kevin and Shilpa!
1/5
GoogleVery disappointed with the service. The property agent struggled to accommodate my available timeframe for an appointment. Unprofessional and unresponsive. Would not recommend. The agent is Nishi shah. Very poor service.
Agent replied · 24 August 2024
Dear Amar, Thank you for your feedback. We sincerely apologise that our service did not meet your expectations. We strive to accommodate our clients' schedules as much as possible, but there are times when we may not be available at specific requested times due to prior commitments. In this instance, our agent, Nishi Shah, proposed an alternative time that might work for both parties. We regret that this time did not align with your availability and apologise for any inconvenience this may have caused. During these particularly busy times, we have adopted a policy of block viewings to manage the high demand effectively. On average, we conduct around 40 appointments for each property due to the large number of tenants registering interest. This approach allows us to provide the best possible service to all interested parties, though we understand that it may not always be convenient for everyone. We understand your frustration and are committed to improving our communication and responsiveness. We value all feedback as it helps us to continually improve our services. If you're open to it, we would appreciate the opportunity to discuss this further and see how we might be able to assist you going forward. Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future. Best regards, Ajay Bathija
5/5
GoogleWe used Winkworth to find our first home and I must give all the plaudits to Shilpa for working tirelessly in order to get the whole conveyancing process done in a very fast manner. We love our new flat and the good work done by Winkworth and Shilpa allowed us to finally get it! Many thanks!
5/5
GoogleThe team at Winkworth are so friendly. Feels like home away from home, not like other agents that are keen to close a deal asap. They advised me without any pressure and I have no hesitation to use them in future..
Agent replied · 24 August 2024
Thank you, Anand, for your kind words about Winkworth Kingsbury! We're delighted that our team's friendly approach made you feel at home and that you experienced a pressure-free advisory process. At Winkworth Kingsbury, we prioritise building relationships and offering guidance without pressure. We're thrilled to be your choice for future estate agency needs. Your feedback means a lot, and we look forward to assisting you whenever you're ready. Thank you for choosing Winkworth Kingsbury!
5/5
GoogleExcellent Estate Agent to work with, who understands client's requirement and is very accessible for everything. Highly recommend any sellers or buyers to get their services
Agent replied · 25 October 2024
Dear Tilak Chintha, Thank you for your fantastic 5-star review! We’re thrilled to hear that you had such a positive experience with our team and that we could meet your needs effectively. Your recommendation for sellers and buyers means a lot to us. We appreciate your support and look forward to assisting you again in the future!
5/5
Googlei have had an excellentnt e,perience with winkworit kingsbury. kevin showed me house and shilpahelped with solicitor to make easy for me.they were excellent. i would recommend highly.
Agent replied · 25 October 2024
Dear Qingsong Bi, Thank you for your outstanding 5-star review! We’re thrilled to hear that you had an excellent experience with Kevin and Shilpa. Their commitment to making the process smooth for you is what we strive for at Winkworth Kingsbury. We truly appreciate your recommendation and look forward to assisting you again in the future!
5/5
GoogleBest communication and service.very friendly staff. Helped me secure a good deal. Shilpa and Jay were very helpful
5/5
GoogleAfter years using Winkworth's services, it was an obvious choice to move on to Fully Managed letting. Nishi yet again sourcing suitable tenants, not just doing the searches but also giving her own valuable opinion. After that the strong professional team in the background to see everything through, each one approachable and with a sense of duty with care. Thank you for the peace of mind!
5/5
GoogleWorking with Winkworth was a great experience throughout from offer stage till completion. Shilpa assisted to make the process simple and every obstacle was dealt with without any issues… I can recommend them to all my friends and family moving forward
Agent replied · 24 August 2024
Thank you for your glowing review! We're thrilled to hear that your experience with us, from offer to completion, was so positive. Shilpa and the team take great pride in making the process smooth and handling obstacles seamlessly. We appreciate your recommendation and look forward to assisting your friends and family in their moves too!
5/5
GoogleGood agency for both selling or renting out. Pretty quick turn around on rental. (Tenant moved in less than 3 weeks from start of advertisement).
Agent replied · 25 October 2024
Dear Tamás Pataki, Thank you for your excellent 5-star review! We’re glad to hear that you had a positive experience with our agency for both selling and renting out your property. It’s great to know that we could facilitate a quick turnaround for your rental! We appreciate your feedback and look forward to assisting you again in the future!
5/5
GoogleI instructed Winkworth to list my property on the market, and the team executed a highly effective marketing campaign that resulted in an acceptable offer from a qualified buyer. … More
5/5
GoogleHad a very good experience with Nishi and team while dealing with our Let, good from start to finish.
4/5
GoogleThank you to Shilpa and the team for all your help and support!PositiveResponsiveness
Agent replied · 24 August 2024
Thank you for your positive review. We are happy that we could help.
5/5
GoogleProfessional and on the ball from start to finish. We were very pleased with the ad and the house sold very quickly. Shilpa was always on hand throughout the conveyancing process to offer advice and reassurance. We couldn't have wished for a better service.PositiveResponsiveness, Professionalism
5/5
GoogleHi Kirtesh , I would like to thank you for your quick respone in getting the cistern fixed in my bathroom like everytime when i have an issue you always respond very quickly , Thanks again
Agent replied · 24 August 2024
Dear Ramona Petcu, Thank you for taking the time to share your positive experience with Kirtesh! We're delighted to hear that he promptly addressed the issue with the cistern in your bathroom. At Winkworth Kingsbury, we prioritize quick and efficient responses to ensure our clients' satisfaction. Kirtesh and the entire team are here to assist you with any future concerns or inquiries. We appreciate your trust in our services and look forward to continuing to provide excellent support.
5/5
GoogleI can't ask for more from Nishi and the Winkworth team! Their professionalism and hard work in ensuring a smooth letting can not be underestimated. If you need an estate agent for letting look no further
Agent replied · 24 August 2024
Dear Marco Carnevale, Thank you for taking the time to share your experience with Nishi and the Winkworth team! We're delighted to hear that their professionalism and hard work ensured a smooth letting process for you. Your kind words mean a lot to us, and we appreciate your recommendation. If you ever have any more letting needs or if there's anything else we can assist you with, please feel free to reach out.
5/5
GoogleAjay Bathija contacted following instructions from the Vendor. At all times he was professional, courteous and respectful of my particular needs and requirements. He helped negotiating acknowledging my specific issues and concluded the transaction for both parties incredibly.
Agent replied · 24 August 2024
Thank you, Mark, for your kind review! We're delighted that Ajay Bathija's professionalism, courtesy, and attention to your specific needs made the transaction smooth and successful for both parties. At Winkworth Kingsbury, understanding our clients' needs is key to achieving positive outcomes. We appreciate your feedback and thank you for choosing us. Should you have any further queries or require assistance, please feel free to reach out. Your satisfaction is our priority!
5/5
GoogleShilpa and Ajay have over 50 years combined experience of the local residential market and were our first and only choice to market the sale of our parents' home. I would recommend them without reservation. Thank you both and your team for all your support and guidance. We appreciate it!
5/5
GoogleReliable and fast with better deals than other in the market , I recommend to visit their website or office for the deals as staff are friendly and thumbs up to the team for the effort!!
Agent replied · 24 August 2024
Dear Jay Patel, Thank you for sharing your positive experience with Winkworth Kingsbury! We're delighted to hear that you found our team to be reliable, fast, and offering better deals than others in the market. Your recommendation means a lot to us, and we appreciate your kind words about our friendly staff. If you ever have more real estate needs or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing Winkworth.
5/5
GoogleShilpa and Nishi are my consultants. They are very professional in providing prompt response throughout the whole process for me as a buyer. They always provide proactive services with thought-out actions and answers to customers' actual needs. They are very efficient to provide any consultancy with the target to strive for making things happen. I would highly recommend them acting as my property agency going forward, and introduce them to my friend later.
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Questions about Winkworth London
Has Winkworth won any awards?
Yes. In The Trusted Agent 2026 awards: Winkworth, London won Gold; Winkworth, Islington won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Winkworth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
