Trusted Agent profile · London

Winkworth London reviews

★★★★★ Excellent

485 reviews across 1 platform

499 Kingsbury Road, Kingsbury, London, NW9 9ED

Winkworth's office in London, at 499 Kingsbury Road, is rated 4.9 out of 5 across 485 reviews on 1 platform, including 485 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of two awards Winkworth won in 2026.

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4.9 / 5

485

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Winkworth, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Winkworth provided an excellent service. The team were friendly, approachable and genuinely helpful. Communication was clear at every stage and they were always available when we needed advice. They made what can be a stressful process much easier, and we felt supported the whole way through. Thank you Kevin, Swati and Shilpa for your hard work!

Rushik · 16 March 2026

Agent replied · 16 April 2026

Thank you for your wonderful review. We’re delighted to hear that you had such a positive experience with our team. Buying or selling a property can often be a stressful process, so it’s great to know that Kevin, Swati and Shilpa were able to provide the support, clear communication and advice needed to make the journey smoother for you. Your kind words mean a great deal to us, and we truly appreciate the trust you placed in the team at Winkworth Kingsbury. We wish you all the very best and are always here should you need any assistance in the future.

5/5

Google

Big thanks to Kirtesh and the team at Winkworth. They’ve been brilliant to deal with - always approachable, quick to respond, and happy to sort out the little things without any fuss. From the initial move to the smaller details along the way, they have been professional, reasonable, and helpful throughout

Chidera · 16 March 2026

Agent replied · 16 April 2026

Thank you very much for your kind review. We’re delighted to hear that Kirtesh and the team have been such a pleasure to deal with. Providing a service that is approachable, responsive, and professional is something we take great pride in, so it’s wonderful to know that this has been your experience from the initial move right through to the smaller details along the way. Your feedback means a great deal to us, and we truly appreciate your trust in Kirtesh and the team at Winkworth Kingsbury. If we can assist you with anything further, we are always happy to help.

1/5

Google

An extremely poor service. Mistakes were made on the description of our property and the floor plan was totally incorrect (clearly not knowledgeable of a 1930’s house) showing the kitchen in the hall and several errors. My communication was …

Helen · 16 March 2026

Agent replied · 16 April 2026

Thank you for your feedback. We are very sorry to hear that your experience did not meet your expectations. … More

5/5

Google

We had just bought a house through Winkworth. There was many hurdles but we had the pleasure of working with Shilpa and Nishi. Shilpa was amazing and so nice, supporting us a lot in the last stages and ensured everything was dealt with smoothly. Calling the solicitors and gave us the extra last push to help get the property purchased. Will recommend highly that Winkworth is chosen to buy a property. We hope you work with you again in the future. 😁

Ramya · 25 September 2024

Agent replied · 25 October 2024

Dear Ramya Ravi, Thank you for your wonderful 5-star review! We’re so glad to hear that you had a positive experience with Shilpa and Nishi during your home purchase. Their dedication to supporting you through the hurdles and ensuring a smooth process is exactly what we strive for. We truly appreciate your recommendation and look forward to the opportunity to assist you again in the future.

5/5

Google

We are extremely pleased with the outstanding service provided by Nishi, Sam, and the entire team at Winkworth. Their professionalism, attention to detail, and excellent communication made our renting experience seamless and stress-free. They were always available with timely advice and assistance, ensuring that all our needs were met. We couldn’t have asked for a better team to work with and highly recommend Winkworth, especially Nishi and Sam, for anyone looking for reliable and dedicated service!

Roman · 4 October 2024

Agent replied · 25 October 2024

Dear Roman Krasinskyi, Thank you for your outstanding 5-star review! We are thrilled to hear that Nishi, Sam, and the entire team were able to provide you with a seamless and stress-free renting experience. Your recognition of our professionalism and attention to detail truly means a lot to us. We appreciate your recommendation and look forward to assisting you again in the future.

5/5

Google

I had a truly pleasant experience selling my home through Winkworth, with the sale primarily handled by Shilpa Bathija. Her expertise and professionalism ensured the entire process was smooth and stress-free. At no point did I have any concerns, as everything was managed with great care and efficiency. After securing the sale, Shilpa continued to maintain strong communication between the buyer and myself, making the transaction seamless for all parties involved. I would also like to take this opportunity to thank Jay Bavisha for his valuable contribution throughout the process. I highly recommend Winkworth as a property agent. Every team member I interacted with was professional, friendly, and clearly dedicated to providing excellent customer service. Wishing the team all the best in the future.

Ravi · 16 September 2025

5/5

Google

I would not hesitant to give Winkworth 5 stars, especially Nishi, who managed our rental process, as my family had an amazing experience with them. …

Aldrino · 16 February 2026

Agent replied · 16 April 2026

Thank you very much for your wonderful review. We’re delighted to hear that you and your family had such a positive experience with Nishi during your rental process. … More

5/5

Google

I’ve had the pleasure of working with Kirtesh both recently and in the past, and I can confidently say he is one of the best when it comes to property management. Most recently, we encountered an issue at the property, and Kirtesh resolved it promptly, the very next day! Not only did he handle the situation efficiently, but he also followed up with a call to ensure everything was taken care of to our satisfaction. His kindness, professionalism, and genuine willingness to help truly stand out. Kirtesh is always approachable and proactive, and it’s clear that he genuinely cares about the people he works with. Thank you so much, Kirtesh. I truly appreciate your work, quick response, and continued support!

Toral · 23 July 2025

5/5

Google

Working with Nishi Shah from Winkworth was an absolute delight. Her professionalism, efficiency, and deep knowledge of the real estate market stood out from the moment we met. Nishi's approachable and helpful demeanor made the entire process of renting our home feel seamless and stress-free. She was incredibly responsive, answering all our questions promptly and ensuring we were comfortable and informed every step of the way. Thanks to Nishi's dedication and hard work, we were able to rent our home in just one week. We highly recommend her services to anyone looking to rent their property quickly and without hassle.

Yamunesh · 27 March 2024

Agent replied · 24 August 2024

Dear Yamunesh Patel, Thank you for your wonderful review! We're thrilled to hear about your positive experience working with Nishi Shah from Winkworth. Providing excellent service and ensuring a seamless and stress-free experience for our clients is always our goal. We're delighted that Nishi's professionalism, efficiency, and deep knowledge of the real estate market stood out to you. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you in renting your home quickly and without hassle. If you ever need assistance in the future, please don't hesitate to reach out.

5/5

Google

Sam has been absolutely outstanding throughout our search for a new home. He wholeheartedly devoted himself to assisting us and successfully found us the perfect place. Despite the occasional exhaustion that accompanies such a process, he remained consistently available and ready to address all of our concerns. Should the need arise to search for another house in the future, I would undoubtedly hope to work with him again. Thank you, Sam, for your exceptional service, 5 stars all the way!

Greg · 27 March 2024

Agent replied · 24 August 2024

Dear Greg Grug (Greg G), Thank you so much for your glowing review! We're thrilled to hear about your positive experience working with Sam from Winkworth. Providing exceptional service and assisting our clients in finding their perfect home is always our goal. We're delighted that Sam's dedication and availability stood out to you, and we appreciate your recognition of his outstanding service. Should you ever need assistance in the future or have any questions, please don't hesitate to reach out. We look forward to the opportunity to work with you again.

5/5

Google

Kevin was fantastic throughout the sale of my flat. He was professional, responsive, and kept me informed at every stage of the process. His advice and support made everything less stressful, and he worked hard to achieve a great result. I’d highly recommend Kevin to anyone looking to sell their property. ⭐⭐⭐⭐⭐

Amish · 16 March 2026

5/5

Google

Kirtesh Shah just recently helped with property issue at hand and he did an amazing job of it by overlooking at the fix and making sure it was done and completed professionally. He kept me updated all the way through and after completion he sent me the pictures and i was really happy with the finished outcome as it was a major task where roof was leaking and needed fixing. I thank you Kirtesh as always you were amazing and like rest of the team you are a great asset to the firm and more for their clients like myself whom you have always worked and supported me for last 15 years as that is how long i have been part of your family. Thank you so much.

Lata · 26 February 2024

Agent replied · 24 August 2024

Thank you for your long-standing trust in our agency, and for your kind words, especially about our team members Swati, Gurpreet, Kirtesh, and Ajay. It's been a pleasure serving you for 13 years, and we're committed to continuing to provide you with the same high-quality service in the future. If you have any more questions or need assistance with anything related to your rental property, please feel free to reach out. We're here to make sure your property is well taken care of. Thanks for being a valued client!

5/5

Google

I cannot recommend Sam highly enough as an estate agent. From our first interaction, he distinguished himself with his honesty and thorough knowledge of the property market. Sam was particularly helpful when it came to the property we were interested in; he provided clear and honest insights that greatly assisted our decision-making process. What stood out the most was his willingness to go above and beyond his duty, working outside of his normal hours to ensure we had all the necessary information. His dedication and professionalism made our experience not just satisfactory, but truly exceptional.

Jaber · 26 February 2024

Agent replied · 24 August 2024

Dear Jaber Alamyar, Thank you so much for taking the time to share your experience with us. We are thrilled to hear such positive feedback about Sam and our team. Providing excellent service and going above and beyond for our clients is always our top priority, and we're delighted to hear that Sam's dedication and professionalism made your experience truly exceptional. Your kind words are greatly appreciated, and we look forward to the opportunity to assist you again in the future.

5/5

Google

I have been with this agency for nearly 15 years. Landlords like me have to be very very careful in dealing with the Estate Agents. Fortunately, I found the right agency and right team in dealing with all kinds of problems. Sam is highly professional, adaptable and pragmatic in his approach. He will always give sound advise and his true opinion. I have full faith in his views and follow his guidance in taking the right approach, be it renting or buying. For a retiree like me it makes my life a lot smoother. 5* service.

Jayendra · 26 February 2024

Agent replied · 24 August 2024

Dear Jayendra Ganatra, Thank you for your loyalty and your wonderful review! We're thrilled to have had the opportunity to serve you for nearly 15 years. Providing professional and trustworthy service to landlords like you is always our priority, and we're delighted to hear that you've found the right agency and team to assist you with all kinds of problems. We're especially grateful for your kind words about Sam. It's fantastic to hear that he's been able to provide you with sound advice and guidance, making your life as a retiree smoother. Your satisfaction and trust mean a lot to us, and we appreciate the opportunity to continue serving you. If you ever need assistance in the future or have any questions, please don't hesitate to reach out.

5/5

Google

I had a fantastic experience with Winkworth who truly went above and beyond to provide an outstanding service during the buying process. Nishi was brilliant during the entire process from the initial viewing to completion. She was professional, patient and extremely helpful with any queries we had. It was an absolute pleasure to deal with her and Nishi’s guidance alongside her incredible attitude was very much appreciated. I have no hesitation in recommending Nishi. Her support was instrumental in making this purchase possible and her knowledge really shone through which made it a great experience whilst also providing us with a lot of comfort. Shilpa was also excellent and her dedication to providing an incredible service was evident from the start. She genuinely cared about making this a stress-free experience for all parties. The way in which she handled any difficulties and challenges with the sale was admirable and it was Shilpa’s commitment that made it possible to get the deal over the line. Her passion for her work is commendable and her support during the entire process is very much appreciated. Thank you to Nishi, Shilpa and team, for providing us with an amazing experience! I highly recommend their services and I will return to Winkworth for any future property purchases or sales.

M · 27 January 2024

Agent replied · 24 August 2024

Dear M Shah, Thank you so much for sharing your fantastic experience with Winkworth Kingsbury! We're thrilled to hear about the outstanding service you received during the buying process. Nishi and Shilpa are indeed valuable members of our team, and we're delighted that their professionalism, dedication, and support made your property purchase a great experience. It's wonderful to know that Nishi's guidance and attitude, along with Shilpa's commitment, played a crucial role in making the deal a success. We appreciate your recommendation and are grateful for your kind words. If you ever have future property needs, we'll be more than happy to assist you.

5/5

Google

I had an excellent experience with the estate agent, characterized by kindness, professionalism, understanding, and an easy-going demeanor. Their remarkable patience with non-native English speakers made the process smooth. Gurpeet Gagneja, in particular, played a significant role, proving to be exceptionally helpful and a key contributor to the positive experience. I extend my heartfelt gratitude to the estate agent and especially Gurpeet Gagneja for their exceptional service. Thank you for your kindness, professionalism, and understanding throughout the process.

Sundus · 27 January 2024

Agent replied · 24 August 2024

Dear Sundus Aldeen, Thank you for sharing your excellent experience with Winkworth Kingsbury! We're thrilled to hear that your interaction with our estate agent was characterised by kindness, professionalism, understanding, and an easygoing demeanour. We are especially grateful for your acknowledgement of Gurpeet Gagneja's significant role in making the process smooth and proving to be exceptionally helpful. Providing exceptional service is at the core of what we do, and we're delighted that you had a positive experience. Your heartfelt gratitude is sincerely appreciated. If there's anything else we can assist you with or if you have further feedback, please feel free to reach out.

5/5

Google

Swati, Krunal and Nishi have been excellent they are very well versed in the renting scene and explained the process clearly and listened to all my needs and proactively support with property management. I ve used multiple agents in the past which have been poor at best. Its good to see agents which really do provide a great service still exist. Thanks again.

Rashila · 16 March 2026

Agent replied · 16 April 2026

Thank you for your very kind review. We’re delighted to hear that Swati, Krunal and Nishi were able to guide you clearly through the renting process and provide the proactive support you were looking for with the property management. We understand that many landlords and tenants have had mixed experiences with agents in the past, so it’s especially rewarding to know that our team made such a positive impression. Delivering knowledgeable advice, clear communication and a high level of service is exactly what we aim for at Winkworth Kingsbury. Your feedback means a great deal to the whole team. Thank you again for your trust and support.

5/5

Google

Shilpa was very efficient, knowledgeable and went the extra mile for us when we were selling our property. She spotted an issue that could have proved problematic for a mortgage valuation, informed us of it and then advised how she would arrange for it to be sorted, which involved extra work for her. I would definitely use her services again.

Claire · 4 October 2024

Agent replied · 25 October 2024

Dear Claire, Thank you for your fantastic 5-star review! We’re thrilled to hear that Shilpa's efficiency and attention to detail made a positive impact during the sale of your property. Her commitment to going the extra mile is truly commendable, and we're glad she could help you navigate potential issues. We appreciate your trust and look forward to working with you again in the future.

5/5

Google

Dipen was very helpful and explained everything in simple manner, he is very kind and also the other colleagues Ravi and Nishi were very helpful. There is always a warm welcome when visiting their office. It was a very pleasant experience of renting the flat they made it very easy for us an elderly couple Many Thanks 🙏 …

Dhiren · 18 October 2024

Agent replied · 25 October 2024

Dear Dhiren Kumar, Thank you for your kind 5-star review. We’re thrilled that Dipen, along with Ravi and Nishi, were able to assist you so effectively. It’s wonderful to hear that you felt warmly welcomed during your visits and that the process of renting the flat was made easy for you. We’re so pleased to have been part of your experience and look forward to continuing to provide the same level of service.

5/5

Google

I would like to thank Gurpreet for re-letting of our rented property very promptly and easily. I found that all relevant documentation were put together in a single email very handy and useful. Gurpreet answered all questions and ensured re-let process was completed on time. Thank you Gurpreet and will be happy to work with you again in the future.

Vishad · 25 September 2024

Agent replied · 25 October 2024

Dear Vishad Shah, Thank you for your fantastic 5-star review! We’re delighted to hear that Gurpreet provided you with prompt and efficient service during the re-letting of your property. We strive to make the process as smooth as possible, and it’s great to know that the consolidated documentation was helpful. We appreciate your kind words and look forward to working with you again in the future!

5/5

Google

Shilpa and her team came to our rescue when our house sale via an online agency collapsed. We were in a chain facing the possibility of not only losing the property that we wanted to buy, but also letting our seller down with their ongoing purchase. Shilpa swept in, thinking right out of the box and immediately started to introduce buyers from their books whilst working on marketing to a wider audience. I never dreamt that we would have so many viewers in our house - at the same time! We received multiple offers within days of Winkworth taking over and have happily relocated. There is no doubt that Shilpa works for her client - the seller!. She kept in touch throughout the process, keeping us informed and stepping in to help with issues, even out of business hours. It was like having a best friend to turn to. We are beyond impressed and would recommend Winkworth's Shilpa to anyone who is serious about selling their house. What on earth were we doing messing about with an online agency? Thank you Shilpa and team for making our dream come true.

Yvonne · 20 December 2024

5/5

Google

Am glad I chose Winkworth to buy our new property,thank you Swati for introducing us to the right person.Shilpa and Kevin had been supportive throughout the process and given us the right advice whenever we needed during our purchase.I would highly recommend them to anyone who is selling or buying a property.

Nita · 4 October 2024

Agent replied · 25 October 2024

Dear Nita Vagadia, Thank you for your wonderful 5-star review and for sharing your experience! We’re delighted to hear that Swati, Shilpa, and Kevin provided you with the support and advice you needed throughout your property purchase. Your kind words and recommendation mean a lot to us. We also appreciate the thoughtful inclusion of your photo! We look forward to assisting you again in the future.

5/5

Google

Since Winkworth have taken over the management of the property we are renting they have handled the issues we have had swiftly and efficiently, both minor and major issues. Kirtesh is our point of contact and always responds quickly. Work is carried out within a day or so. It’s nice having piece of mind that some is on hand to attend to any problems.

Lee · 26 February 2024

Agent replied · 24 August 2024

Dear Lee Dawson, Thank you for your wonderful review! We greatly appreciate your feedback and are delighted to hear about your positive experience since Winkworth took over the management of the property you are renting. Providing swift and efficient resolution to issues, whether minor or major, is always our priority, and we're thrilled that Kirtesh has been able to assist you promptly. Your satisfaction and peace of mind are important to us, and we're grateful for your recognition of our efforts. If you ever need assistance or have any questions in the future, please don't hesitate to reach out.

5/5

Google

Shilpa Bathija is by far the best estate agent I have ever encountered. I have lived in different countries and worked with multiple estate agents in my lifetime, many of whom were great. The level of professionalism and the care with which Shilpa handled our situation is beyond comparison. I would highly recommend Shilpa Bathija and Winkworth, to anyone looking to work with an estate agent.

Simon · 28 December 2023

Agent replied · 24 August 2024

Dear Simon Montgomery, Thank you for sharing your positive experience with Shilpa Bathija and Winkworth! We are truly honoured by your kind words and are thrilled to hear that Shilpa's professionalism and care stood out to you. We appreciate your recommendation and the opportunity to assist you. If you ever have more real estate needs or if there's anything else we can help you with, please feel free to reach out. Thank you for choosing Winkworth.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Winkworth's Google reviews

Questions about Winkworth London

How many reviews does Winkworth London have?

Winkworth's London office has 485 reviews across 1 platform: 485 on Google.

What is Winkworth London's rating?

Winkworth London is rated 4.9 out of 5 across all 485 reviews, and 4.9 out of 5 on Google from 485 reviews.

Has Winkworth won any awards?

Yes. In The Trusted Agent 2026 awards: Winkworth, London won Gold; Winkworth, Islington won Trusted Agent.

Where is Winkworth's London office?

Winkworth London, 499 Kingsbury Road, Kingsbury, London, NW9 9ED.

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