Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGood experience looking at houses with Winkworth HH. Once you are in their system they have a lot of attractive off-market properties and are helpful about arranging for you to see them. Elisabeth who we dealt with was very helpful and professional.
Raffy · 16 November 2025
Agent replied · 16 April 2026
Great to hear you’ve had a good experience viewing with us Raffy, especially with those off-market options through Herne Hill. Elisabeth will be really pleased to know her help and professionalism came across so clearly - thanks for taking the time to share this.
★★★★★ 5/5
GoogleRebecca has been great - a true partner on our property search. She has strong market insights and great knowledge of the local area. Certainly one of the best agents I’ve worked with.
Sam · 8 September 2025
★★★★★ 5/5
GoogleA Stellar Experience with a Highly Professional Seller Property Agent!
Review:
I recently had the pleasure of working with Mr Simon Jenkin as property agent, and I cannot emphasize enough how impressed I was with his professionalism and dedication throughout the entire process. From the very first day until the end, he consistently went above and beyond to ensure a seamless and successful experience.
One of the standout qualities of Mr Simon was his exceptional availability. No matter the time of day, he was always just a phone call away, ready to address any concerns or answer any questions I had. His prompt responses and willingness to assist demonstrated his commitment to providing top-notch service and ensuring my peace of mind throughout the entire process.
Thank you, Mr Simon for your outstanding service and for exceeding my expectations at every turn!
Christos · 26 July 2023
★★★★★ 5/5
GoogleWhilst we didn't end up buying through Winkworth, Lewis and Rebecca were very helpful with organising viewings for us, and they had a great selection of properties in the area. Recommended
Dec · 1 September 2025
★★★★★ 5/5
GoogleWhat a smooth process!! Although stressful at times, Steve constantly reassured us and made us feel calm and secure! No question was too stupid and he was always happy to help. A MASSIVE thank you to Steve and we were so lucky to go through this process with him as our agent! Thanks so much Steve!
Lucy · 22 October 2024
★★★★★ 5/5
GoogleMandy and Ambrina were fantastic from start to finish. We were in temporary accommodation so we were under pressure to move quickly and they managed to get everything sorted within a week. Highly recommended!
Paolo · 10 May 2025
★★★★★ 5/5
GoogleRebecca has supported me through the whole process of selling my flat from organising viewings, discussing my offer and then all the steps to completion last week. …
Denise · 16 December 2025
Agent replied · 25 December 2025
Denise, thank you for your kind words. Great to hear Anthony’s approach and photography captured your flat so well, and that you were pleased with the brochure. We really appreciate you sharing your experience.
★★★★★ 5/5
GoogleElizabeth at HH Winkworth was brilliant throughout the sale process, very calming and efficient as I bought my first ever home, making sure everything went smoothly.
Eleanor · 18 December 2025
Agent replied · 16 April 2026
So pleased it felt calm and smooth for you Eleanor, especially as a first home.
Elisabeth is brilliant at keeping things steady while still moving everything … More
★★★★★ 5/5
GoogleMy partner and I cannot thank Joe and the Winkworth team enough for all of their help in selling our flat. It was such a delight from the very beginning working with the team. They were always professional, honest and extremely easy to work with. The open and honest communication was such a breath of fresh air! Thank you again for everything.
Chloe · 22 June 2018
Agent replied · 20 June 2024
Thanks Chloe!
★★★★★ 5/5
GoogleTick the box on every detail. Rebecca was amazing., and made everything run smoothly. Happy customer
Iyabo · 25 September 2025
★★★★★ 5/5
GoogleThank you Steve and team for handling the sale of my property. You were super quick at securing the sale , and through go out the journey you remained a positive force despite the stress of such a transaction. Cheers
Barry · 3 November 2024
★★★★★ 5/5
GoogleFrom my initial viewing to completing the purchase of my first home, I can't speak highly enough of Rebecca. She communicated clearly throughout the whole process, and was proactive and diligent at all times. During a purchase which was not always straightforward, she was a shining light of reasonableness and efficiency throughout. Thank you!
Mark · 16 October 2025
★★★★★ 5/5
GoogleVery impressed by the Winkworth team throughout the process. Elisabeth managed our sale and did an excellent job, communicated well and worked hard to bring the process to a conclusion. I would highly recommend.
Alan · 16 March 2026
★★★★★ 5/5
GoogleThe sale of our property was an unusually difficult one due to some sensitive family matters. Thankfully for us the guys at Winkworth dealt with the situation sensitively and in a highly professional manner and also went beyond the call of duty on many occasions, to help defuse a trying family situation to help the transaction move along and complete. Their communication was great throughout the very long process, advising us and keeping us abreast of where we were in the sale and what options were open to us. Would highly recommend this estate agent in future.
Nicktimo11 · 21 June 2022
Agent replied · 20 June 2024
Thank you for sharing your positive experience with Winkworth. It's great to hear that the team was able to handle a difficult and sensitive situation with professionalism and sensitivity, and that they went above and beyond to help the transaction move along and complete. We are glad to have been able to provide excellent communication and support throughout the process and to have been able to advise you and keep you informed of your options. We appreciate your recommendation and are glad that we were able to meet your expectations. It is always our goal to provide the best possible service to our clients and we are glad that we were able to do so in your case.
★★★★★ 5/5
GoogleI first went to the Winkworth team to sell my property after being strung along by a typical high street agent. My property was on the market for 3-4 months, and after a chat with Charlie it was like night and day. Not only did he provide realistic valuations, a decent notice period and fees, but managing our expectations with honesty and real knowledge about the market in the area. After signing up, Simon took over the day to day sales of the property and after 2 weeks we had an offer, and today I’m happily living in my brand new home after selling for above listing value! Very very happy and highly recommend the team at Winkworth!
Liu · 24 August 2024
★★★★★ 5/5
GoogleLewis managed my purchase superbly. Great communication throughout.
Nick · 16 December 2025
Agent replied · 16 April 2026
Really pleased to hear the purchase felt so well handled for you Nick. Lewis will be glad to know his communication helped keep everything running smoothly.
★★★★★ 5/5
GoogleThe support from Winkworth has been excellent, both in terms of attracting buyers and helping make sure that queries during the sale process were attended to promptly and thoroughly. Simon went above and beyond. Great job!
Jenny · 21 June 2021
Agent replied · 20 June 2024
Dear Jenny, we were so delighted when you came to us to sell your property having rented it for so many years! Thank you for putting your trust in us and we were glad to have been of service. We wish you the best moving forward!
★★★★★ 5/5
GoogleI recently rented a flat via Winkworth.
Jackie was excellent; really helpful and gave great advice.
I will be giving Jackie a call next time I need to find a flat.
Nuala · 11 January 2022
Agent replied · 10 January 2025
Thanks for your review, Nuala! We're glad to hear that Jackie was able to provide excellent service and helpful advice during your flat rental process. We hope to have the chance to assist you again in the future and make your next flat search just as smooth and enjoyable.
★★★★★ 5/5
GoogleSimon has been excellent at providing updates whether appointments for viewings or latest exchanges with buyer.
Mike · 21 June 2023
Agent replied · 20 June 2024
Thank you for sharing your positive experience with Simon, Mike. It's great to hear that he has been excellent at providing updates and keeping you informed throughout the process, whether it's regarding appointments for viewings or exchanges with the buyer. We appreciate your kind words and are glad to have played a part in your positive experience - Thank you for your feedback.
★★★★★ 5/5
GoogleI recently rented a flat via Winkworth.
Jackie was excellent; really helpful and gave great advice.
I will be giving Jackie a call next time I need to find a flat.
Nuala · 21 June 2021
Agent replied · 20 June 2024
Thanks for your review, Nuala! We're glad to hear that Jackie was able to provide excellent service and helpful advice during your flat rental process. We hope to have the chance to assist you again in the future and make your next flat search just as smooth and enjoyable.
★★★★★ 5/5
GoogleSimon was brilliant from the first viewing to the end of sale. Very responsive and proactive.
Oliver · 17 December 2024
★★★★★ 1/5
GoogleWorst agency I’ve worked with and I’ve dealt with many bad agencies before. This agency messed us around massively. We put an offer in on a rented property and they said they’d let us know in a couple of days. When we tried to call up for an update we were told our agent was on (planned) annual leave and no one else could help us. We were unaware of this. The manager was also quite unhelpful. The agent came back from leave and told us the landlord was considering letting the existing tenants stay in the property for longer, but she was still hopeful we could sort something out. She would let us know in a day or so. It took over a week for them to tell us that the landlord was definitely letting the existing tenants stay in for longer - we only found out because we kept calling and calling - the agent was never in and never called us back - classic agents. The agent was consistently pretty optimistic about our chances on the phone and she definitely strung us along for longer than necessary. This took a lot of unnecessary time out of our property search and made the whole thing a lot more stressful.
Laura · 22 June 2019
Agent replied · 20 June 2024
Dear Laura, we completely appreciate how frustrating finding a property can be. Sometimes it is impossible to make all parties happy. You must appreciate however that our clients come first and we act on their instructions and sometimes that means delivering bad news and given that a lot of our clients are overseas and difficult to reach, this can result in a delayed response. I hope you are now settled wherever you are!
★★★★★ 5/5
GoogleBrilliant service and Simon was an absolute star. Fantastic communication and went above and beyond to help during the process. Would really recommend to anyone and will definitely be top of the list if / when moving again..
Angus · 26 July 2023
★★★★★ 1/5
GoogleI only had bad experiences using Winkworth to manage my property whilst living overseas. Any issues that did arise they would simply pass the responsibility back to me. Having placed two sets of bad tenants who caused numerous issues I had to move on and replace them.
I truly don't know what they did for the money I paid them. The last insult was when they simply had to submit the before and after photos from the inventory report to prove to the DPS that the property had not been cleaned, and damaged had been caused. They didn't send the photos - idiots. Thanks for nothing Winkworth.
Nik · 23 June 2014
Agent replied · 20 June 2024
Love by name but sadly no love here!
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