5/5
TrustpilotReally good and reliable agency…
Really good and reliable agency throughout the process, from rental to renewal! Had only positive and smooth experiences.
Trusted Agent profile · London
Winchester White London reviews
★★★★★
1,486 reviews across 3 platforms
257 Lavender Hill, London, SW11 1JD
Winchester White's office in London, at 257 Lavender Hill, is rated 4.8 out of 5 across 1,486 reviews on three platforms, including 126 Google reviews rated 4.2.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot4/5
TrustpilotSarah Wareham did a great job in…
Sarah Wareham did a great job in showing us flats around SW London. She is professional and personable - unlike many of the other agents we worked with. We didn't end up finding our flat through Sarah, but would definetely reach out to her in our next search.
5/5
TrustpilotReally easy and helpful service
Really easy and helpful service. Would highly recommend!
5/5
TrustpilotGreat Customer Service and overall professionalism
We were looking for a property for rental and Winchester White has been very professional and warm towards us. They made sure they only shared properties we would actually be interested in and arranged viewings promptly to help us secure one in good time.Great service and would highly recommend them!
5/5
TrustpilotThe agency with the professional touch!
Efficient and courteous as well helpful in all matters however small. I would rate Winchester White as professionals in the letting business.
Agent replied · 16 June 2024
Thank you for your review! Winchester White appreciates your continued business.
5/5
TrustpilotGreat service
Chris really helped ease the process and did his best to make me feel welcome! Very professional always.
5/5
Trustpiloteffective service
they are usually on spot and kind communicators and been having good relationship throughout our 5 year tenancy.
5/5
TrustpilotSuper helpful, super friendly!
Flat hunting can be a long and frustrating process, thankfully for me this wasn't the case with Emily's help. She was knowledgeable, friendly and very professional! When the time comes to look for a new flat next year, she will be the first person I will call!
4/5
TrustpilotHelpful and polite at all times
Helpful and polite at all times. Communication could be a little more proactive and a detail in the deal was missed.
Agent replied · 16 June 2024
Emma,Firstly I would like to thank you for taking the time to provide feedback of your recent interaction with Winchester White. It is only through feedback such as yours we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued clients.Please rest assured that the points you mentioned will be addressed for future reference.Best WishesWinchester White
1/5
TrustpilotGot my address from somewhere and send…
Got my address from somewhere and send me endless spam mail disguised as important letters. Invasive and deceptive marketing.
Agent replied · 16 June 2024
Dear Dave,Apologies for any inconvenience caused, our data comes from the Edited Electoral Roll Register which is available to companies and managed by a third party. If you wish to exclude your name from this, it is possible, you just need to contact your local electoral office and ask them to remove you. If you wish to exclude yourself from all general marketing lists it is also possible to register with the Mail Preference Service. I hope this information is of assistance to youIn the meantime can you please email me on info@winchester-white.co.uk or call me directly on 02030308410 to provide your full address which I can remove from our mailout list immediately.
5/5
TrustpilotGreat Service
I had a wonderful experience with Ines from Winchester White. She went out of her way to do a virtual viewing for me at night and the overall service was incredibly professional from this agency. They do their homework to ensure both tenant and owner are protected.
5/5
Trustpilotgood experience in London: Winchester White
I’ve had the best experience with Winchester White: excellent coordination, responsiveness, professionalism, speed of decision making and super nice staff.
Agent replied · 16 June 2024
Erika,We are so pleased to hear your kind feedback, We hope you will enjoy the new property and stunning scenery looking out over Battersea Park. Best WishesWinchester White
5/5
TrustpilotA very professional company.
A very professional company.We were dealing with Sarah; who was great at communicating, answered all our queries with speed and was very efficient.The whole process was smooth from start to finish.
1/5
TrustpilotEndless spam
Endless spam. 2 or 3 letters through the post every week. A waste of time and money as I have no intention of letting out my house but the letters keep coming, about 10 in the last month, up to 3 in one day.
5/5
TrustpilotOn behalf of Clapham Junction Church of …
On behalf of Clapham Junction Church of the Nazarene it was a pleasure doing business with Winchester White Letting Agency.Thank You
Agent replied · 16 June 2024
Thank you for your feedback.
5/5
TrustpilotReliable and tailored customer service
Reliable and tailored customer service! Ines and the manager were super friendly and helpful with their service, left a very professional and positive impression on me.Thanks again
5/5
TrustpilotPrompt and efficiently with WW
I had an invoice enquiry that Rachel dealt with and solved very promptly, efficiently and politely.
5/5
TrustpilotGreat service from the Wimbledon Office!
We arranged a viewing on Tuesday evening and finalised the tenancy agreement on Friday morning. Romana from the Wimbledon office was super helpful and attentive throughout and went above and beyond assisting us with queries and questions outside of working hours. Great service all round and highly recommended!
5/5
TrustpilotA different approach to estate agency
In a world of mercantilist estate agents, hungry for their next commission fix, WW stands out for their relaxed yet highly efficient approach. They take the time to listen to your needs, and don’t waste your time showing you any old flat to try to get it off their books. Very refreshing
4/5
TrustpilotGreat experience working with Emily
Great experience working with Emily. Nothing was too much trouble and I could chat to her 24-7 which was really helpful but unexpected & much appreciated. I’d recommend this agency & Emily again. They reassured me at every step of the process and helped me understand.
5/5
TrustpilotAlways a pleasure dealing with …
Always a pleasure dealing with Winchester White. Both offices are competent, friendly and knowledgeable. As a landlord I've known the owner Alex for many years and trust him with all my properties. Happy to recommend. I've also been told by tenants how much they like the service they received from Winchester White.
5/5
GoogleLouis B. Had a perfect understanding of our needs and identified the right fit for us. Many thanks for your tremendous efficiency
5/5
TrustpilotExcellent service
Romana at Winchester White has been both helpful and professional. She has found tenants for a short let who are moving in soon. Last year she was very supportive and helpful although another agent pipped her to the post for a short term let. All well so far.
5/5
TrustpilotElizabeth Rybina (Client Accounts Manager)
Elizabeth Rybina has always been very professional, polite, and courteous in all her dealings with us. She has also provided us with prompt replies to our questions, queries, and proposals whilst at the same time remaining focused on the job at hand.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Winchester White hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
