Trusted Agent profile · London

Winchester White London reviews

4.8

★★★★★ Excellent

1,486 reviews across 3 platforms

257 Lavender Hill, London, SW11 1JD

Winchester White's office in London, at 257 Lavender Hill, is rated 4.8 out of 5 across 1,486 reviews on three platforms, including 126 Google reviews rated 4.2.

Google logo

4.2 / 5

126

Reviews on Google

This office

Yell logo

3.0 / 5

4

Reviews on Yell

This office

Trustpilot logo

1,356

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

4/5

Trustpilot

Really Responsive and Helpful

Romana at Winchester White was a great help to us in our property search, responding quickly to our enquires, finding relevant additional properties to take us to see, and guiding us through the offer process. Thanks for your help and we can't wait to move in!

Louisa · 26 September 2021

5/5

Trustpilot

Awesome customer service!!!

Have been a client of Winchester White for a couple of years and I've always been impressed with their customer service, speed of response and general client management. Highly recommend to anyone looking to rent, or renting their property in SW London.

Zoë · 3 May 2022

5/5

Trustpilot

Winchester White rented a property for…

Winchester White rented a property for us for 5 years. During this time they were professional, courteous and always available for any queries. All the team were a pleasure to deal with. The property has remained in good condition throughout. I would not hesitate to work with Winchester White again or to recommend to others.

Jacquelyn · 26 November 2018

5/5

Trustpilot

Excellent service from a professional team

From our first contact with the office through to the short term let tenants moving in, the service from the Winchester White team has been excellent. They have been attentive, clear, responsive and extremely helpful.

JMC · 30 January 2023

5/5

Trustpilot

A decade of working with Winchester White

We used Winchester White to find and introduce tenants for over a decade and they were thoroughly professional throughout. Responsive to any issues that arose. Great service.

Tom · 18 September 2023

5/5

Trustpilot

Simply outstanding

Simply outstanding. Jessica and Ines from the Wimbledon branch were on top of their game and are conscious about not wasting your time. Excellent at keeping in communication and working around our schedule. I would highly recommend them.

Nic · 28 September 2022

5/5

Trustpilot

professional service with great experience

Great service from the Agency. We were kept well informed throughout the procedure of renting the property. Romana in particular was very professional, efficient and was amazingly helpful throughout. As renting property could be extremely stressful, the agency service being so smooth took a lot of burden away from us. Highly recommended.

Subhani · 23 January 2020

5/5

Trustpilot

I speak with Elizabeth Rybina often…

I correspond with Elizabeth Rybina in the accounts team often about incoming rent to keep track of my finances. She responds immediately and keeps me informed of the expected timelines. It has been a great pleasure working with her amongst a great team at Winchester White.

Jayanta · 4 August 2021

5/5

Trustpilot

Correspondence of property trouble

Mr.Elliott Newman in charge of our property always makes polite and prompt response.When hot water and central heating did not work in the morning of the coldest day, he arranged the engineer during that day, so that was fixed in the afternoon. Also he taught us the cause of the trouble.We always appreciate it.

Ayumi · 15 January 2019

5/5

Trustpilot

Great customer service

Great customer service. Premium prices that deliver a premium service

Kaya · 20 August 2024

5/5

Trustpilot

Speedy Service

I was in need of a flat to move into as quickly as possible. I found my agent, Romana very friendly and efficient. She managed to negotiate my needs with the landlord fairly speedily and before I knew it within 24 hours, my offer was accepted by the landlord.I would recommend Winchester White to anyone.

Trudy · 7 January 2018

5/5

Trustpilot

Great people, Great service.

They are great people who really wants to help you to get you a great deal in a short period of time. Sometimes they couldn't satisfy the landlord to get a discount though ,anyway, My point of contact was Romana who tried her best and was very helpful. Thank you all --

N · 29 October 2019

5/5

Trustpilot

Very professional and helpful

Very professional and helpful. We used Winchester White as part of our international relocation back to the UK. They took the time to understand our requirements and made securing a short-term let painless and easy. After-sales service was top-notch too!

David · 6 June 2022

5/5

Google

We have had a great experience with Louis and the wider Winchester White team. Louis provided transparency throughout the process. He also showed great resourcefulness when needed and ultimately found great tenants, that we believe will enjoy the property as much as we do!PositiveResponsiveness, Professionalism

Henrik · 28 August 2021

5/5

Trustpilot

Positive experience with Ines at Winchester White

Very happy with our experience as tenants working with Ines at Winchester White. She was efficient, straightforward, and very responsive whenever we had any issues with the flat.

John · 26 July 2023

5/5

Trustpilot

Good experience with Sarah

I`ve rent a beatiful property with Sarah. She helped with all paper work and she was open to discussion any time - she answered a lot of questions despite the fact it was a weekend. She was friendly and helpful. I pleased to worked with her. Dmitry

Dima · 31 March 2021

4/5

Trustpilot

They are trying to resolve our issues. Thank you.

I appreciate efforts of Gemma and Jade. they came to us yesterday and they are trying to resolve our issues. Thank you

MAB · 10 July 2018

Agent replied · 16 June 2024

MAB,Thank-you for leaving your comments. I hope you are satisfied with the quick resolution on the issues you were experiencing, If there is anything further we can help with, please do not hesitate to contact us.Best Wishes, Winchester White.

5/5

Trustpilot

Excellent partnership and work

I have an excellent partnership with Dane who's always very helpful and supportive. It's great to work with him.

Zsuzsanna · 16 February 2024

5/5

Trustpilot

Feedback

High quality staff overall. In particular very impressed with the responsiveness and professionalism displayed by Elliott Newman. Very positive experience. Highly recommended!

Saurabh · 5 April 2018

Agent replied · 16 June 2024

Dear Saurabh,Thank you for the great feedback, we are so pleased that you experienced such great service from our property management team, specifically Elliott. Best Wishes for the future,Winchester White

5/5

Google

Myself and my husband were extremely happy with the service we received from Azhaar, when looking for a new home to rent. His communication was excellent and was really helpful in the negotiation process. Thank you for assisting us!

Daniellasouris · 18 June 2022

5/5

Trustpilot

Romana and Ieva are by far the most…

Romana and Ieva are by far the most professional agents I have dealt with in a long time. I would highly recommend them!

B · 16 November 2023

5/5

Trustpilot

One of the most accommodating and…

One of the most accommodating and welcoming realtors. When all hope for finding a place was lost, Ines from Winchester white delivered. Fast, exceptional and professional. If you need a place call them!

Colin · 30 January 2023

5/5

Trustpilot

Top-notch Service!

I echo the sentiment from others that I wish they did sales too! They helped me lent our flat out for 2+ years and service was amazing: always fast to reply, always sympathetic to challenges with tenants, etc. etc. Highly recommend.

Kristen · 28 February 2022

5/5

Trustpilot

Perfect agency

The process is clearly informed and assisted by the agents

H · 4 January 2022

Agent replied · 16 June 2024

Thank you for your positive feedback, we really appreciate you taking the time out to share your experience with Winchester White!Best wishes,Winchester White

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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