5/5
GoogleAzhaar was fantastic at answering any and all questions we had, and was reachable throughout the process with direct lines of communication to keep us at ease that the process was being handled.
Trusted Agent profile · London
Winchester White London reviews
★★★★★
1,486 reviews across 3 platforms
257 Lavender Hill, London, SW11 1JD
Winchester White's office in London, at 257 Lavender Hill, is rated 4.8 out of 5 across 1,486 reviews on three platforms, including 126 Google reviews rated 4.2.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
TrustpilotWe were looking for a rental property…
We were looking for a rental property Holly has been extremely helpful, polite and efficient. She always responded to our calls and answered our queries quickly.
5/5
TrustpilotGreat experience
My experience with them (as a tenant) has been excellent. Very professional - Ed in particular has been a great point-of-contact. Would recommend!
5/5
TrustpilotSarah was super helpful helping me…
Sarah was super helpful helping me finding the temporary home. She was very flexible and great to work with. Definitely recommend working with her!
5/5
TrustpilotWe strongly recommend Winchester White…
We strongly recommend Winchester White for rental property search. Romana is the agent helping us. Not only she spent time to understand our needs, but she also provided insights into the community around the properties. She also checked for extra information to help us the search and decision making.Mr & Mrs Lam
5/5
TrustpilotSerious and reliable professionals!
I moved to London from another country, so I needed more assistance and support. I tried several real estate agencies, but only in Winchester White I found incomparable professionalism, clear communication, support, and impeccable assistance. My account Emily and the manager Jake were absolutely perfect, I would like to say unique in terms of my experience.
5/5
TrustpilotOutstanding service from INES!!!
Thanks to Ines we found the property to rent we were looking for for over a month! She was very honest from the beginning and made all the process very easy and quick, which we highly appreciated! In less than a week paperwork, checks and confirmations were done!Thanks again Ines for everything!
5/5
TrustpilotJake and Hattie were both incredible
Jake and Hattie were both incredible. Got me into the flat really quickly and made the whole process very painless. Much appreciated, thanks so much!
Agent replied · 16 June 2024
Jess,Thank-you for the great feedback. We were so glad to secure you the property in such a quick turnaround, we hope you have settled in well after the move. Winchester White
5/5
TrustpilotReally lovely working with Sarah
Really lovely working with Sarah! Sarah was really helpful providing properties, and kept checking in with us to find out how we were getting on with the search. I will be saving contact details and reaching out to Sarah if i need to find a property in the near future!
5/5
TrustpilotReally pleased with our experience with…
Really pleased with our experience with Winchester White, they have been super friendly as well as very professional. They've been super quick with any responses even if out of office hours and really helpful. Ines was lovely and we couldn't have asked for a better experience with an estate agent. Thankyou again.
5/5
TrustpilotExcellent service, strongly recommended
Smooth and quick process in all stages. We can recommend Winchester White without reservation. Especially Romana is real professional and you can rely on her advices.
Agent replied · 16 June 2024
Thank you for your feedback, Winchester White appreciate it.
5/5
GoogleVery skilled and affective staff, Azhaar was extremely helpful in locating a rental property for me with good customer service and knowledge! He was attentive and well responsive.
5/5
TrustpilotElizabeth is extremely professional and…
Elizabeth is extremely professional and helpful and has been a pleasure to deal with.
Agent replied · 16 June 2024
Thank you for sharing your feedback, Kate. We are delighted you have a positive experience working with Elizabeth! All the best,Winchester White
5/5
TrustpilotVery good experience
I had the best experience with this lettings agency amidst the typically stressful and intense London lease market. They were reliable, understanding, and never pushy, which made the entire process so much easier. Ed, my contact person, was absolutely fantastic, professional, approachable, and always ready to assist. I genuinely felt supported and valued throughout.
1/5
GoogleI called Winchester White to book a property viewing for the following day and spoke with someone over the phone who asked for my phone number to send a confirmation for the viewing by text. I did not receive a confirmation. The following morning, I realised that I would not be able to make the viewing time, so called while I was on my way to London to try to change the time a little. After a couple of calls where the people I spoke to weren't able to help me or locate details of my viewing, I was finally able to speak to the person in charge of my viewing, who said that the property was under offer so I couldn't view it. They had been apparently trying to 'find my number' since the previous evening, since there was a 'mistake' in the one they had recorded. I had called using my number - it's not impossible to find. My partner and I don't live in London and had spent over £50 on transport to go and view flats. Not pleased to have had my time wasted.
5/5
GoogleI had such a difficult time finding a property to rent in london this summer. I rung your number and Azhaar answered the phone and he honestly made all my dreams come true! He was so helpful in helping me decide where I want to move and what type of property I want. He really helped me put everything into perspective and would follow up to make sure how my property search was going. All in all 10/10 service. Thank you so much Az!xx
5/5
TrustpilotI have had three exceptional…
I have had three exceptional experiences with Jake and the team at Winchester White, as they have rented properties for me in the Wimbledon area. I would highly recommend them to anyone who wants to find the best tenants, that truly fit your needs and expect a professional, highly responsive customer experience every time.
4/5
TrustpilotSarah was a very friendly and helpful…
Sarah was a very friendly and helpful agent who helped my partner and I secure our first flat together. She was quick to respond to our questions and made the process easy for us to complete.
5/5
TrustpilotIt was such a chaotic time for trying…
It was such a chaotic time for trying to look and find houses. Luckily, Alisha was brilliant in helping me to find my flat. She was always there to help. I feel very grateful and everything progressed smoothly.
4/5
TrustpilotAlexa was excellent to deal with
Alexa was excellent to deal with. She's a great communicator and very good at speaking over the phone when an issue can arise. She went out of her way to help us resolve a problem we had. She's very responsible and always comes back to update you.
5/5
TrustpilotSarah was wonderful
The whole process from start to finish was so smooth. I have had bad experiences with agents in the past from different companies but Sarah was wonderful, she was so reassuring and helpful and couldn’t do enough for me. I would definitely recommend Winchester White to family and friends :)
5/5
TrustpilotSarah was so helpful
Sarah was so helpful. She made the move over from South Africa so smooth.Nothing was too much for her, she answered all of our million questions and guided us through every step of securing the property.
5/5
TrustpilotExcellent service
The entire process was very smooth, Louis is very efficient and communication was excellent from the very beginning. No complaints whatsoever.
Agent replied · 16 June 2024
Thank you so much for your kind words, Marco. We really appreciate you taking the time out to share your experience with us, and we agree, Louis is truly an asset to Winchester White! We look forward to working with you again in the future!Thanks again,Winchester White
5/5
TrustpilotGreat Problem Solver.
Filipa was great. I explained the problem and she came up with a great solution. Perfect. Very customer orientated. Highly recommended.
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