Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotOutstanding professional service
The best experience I’ve ever had in renting a flat.David, the agent who looked after us, was a pleasure to deal with. He’s an articulate, knowledgeable, experienced property professional who facilitated the whole negotiation and application process with comfortable efficiency and effectiveness.This included dealing with the complexities. caused by coronavirus issues.Wigmore Jones technology is great - video tour, online tenant portal. They will be managing the property and the maintenance team has already taken the time proactively to introduce themselves. Great to experience such high standards of all round competence and service.
Stephen · 18 May 2020
Agent replied · 6 July 2023
Thank you for the feedback - its great to know that the technology we've invested in, really does benefit your customers and clients.
★★★★★ 5/5
TrustpilotHarriet and her team at Wigmore Jones…
Harriet and her team at Wigmore Jones always provide the ultimate service for my property management, nothing is ever too much trouble. I recommend 100%
Sally · 11 April 2021
Agent replied · 6 July 2023
Thank you so much for the feedback.
★★★★★ 5/5
TrustpilotHarriet has been extremely helpful and…
Harriet has been extremely helpful and knowledgeable in helping us to secure a fantastic flat for our family. Highly recommended.
Thomas · 8 August 2021
Agent replied · 6 July 2023
Thank you for the positive feedback - we really appreciate it
★★★★★ 5/5
GoogleAlways responsive and very helpful , never had any issues over 8 years with Wigmore Jones
Amrit · 17 March 2025
Agent replied · 29 May 2025
Thank you for the feedback!
★★★★★ 5/5
TrustpilotWigmore Jones letting - highly recommend!
The team at Wigmore Jones has been so helpful, making our move a straightforward and hassle-free experience. David in particular has been amazing, efficient and a pleasure to liaise with. Our tenancy was finalised within a couple of days, which took the pressure off during a very busy period for us. I would highly recommend Wigmore Jones and their excellent customer service, which is not easy to find in London.
DM · 1 August 2020
Agent replied · 6 July 2023
Thank you so much for the positive feedback
★★★★★ 5/5
TrustpilotRenting via Wigmore Jones was…
Renting via Wigmore Jones was excellent! Harriet was a pleasure to deal with, kept me updated throughout!
Team · 4 August 2021
Agent replied · 6 July 2023
Thank you for your feedback - Really appricate it
★★★★★ 5/5
TrustpilotWigmore Jones - Brilliant
I was the head concierge at one of the developments in Putney where Wigmore Jones manages a large number of apartments. It was an absolute pleasure to work with such a reliable, honest and knowledgeable team of professionals. I would highly recommend Wigmore Jones. They always dealt with property issues very quickly and professionally and the team do a fantastic job for the landlords that they look after.
Tariq · 30 October 2020
Agent replied · 6 July 2023
Thank you so much for your feedback. We really appreciate it, especially coming from someone who deals with so many estate agents.
★★★★★ 5/5
TrustpilotGood experience
David was very helpful, and accommodating of the needs of our odd move in schedule :) Highly recommend.
Alex · 7 October 2019
Agent replied · 6 July 2023
Thank you for the fantastic feedback!
★★★★★ 5/5
TrustpilotOutstanding agency
Compared with my new estate agency, and others I have dealt with in my past 20 years of living in London, Wigmore Jones have been exceptional in their level of customer service. I literally cannot fault them. If only other agencies could follow their lead. Sadly my new property is managed by an abysmal and all too common example of the "typical London estate agency"
Terry · 15 November 2019
Agent replied · 6 July 2023
Thank you so much for the feedback - it's much appreciated
★★★★★ 5/5
TrustpilotWigmore Jones
We have been reviewing a lot of properties over the last few weeks. Wigmore Jones and more specifically, Joe are considerably better than all the rest. They are very communicative, knowledgeable and clearly care about both the potential tenant and the landlord too. The team are great and I couldn't have had a better experience if we had tried.
James · 7 June 2021
Agent replied · 6 July 2023
Thank you so much for your feedback!
★★★★★ 5/5
TrustpilotI had a wonderful experience and David…
I had a wonderful experience and David was especially helpful and attentive in finding my perfect home.
Ana · 25 April 2019
Agent replied · 6 July 2023
Thank you for your positive feedback - it is much appreciated
★★★★★ 5/5
TrustpilotA refreshing agency to use
Having viewed an apartment to rent and then accepting their tenancy, I can confirm Wigmore Jones was great to work with. Joe, who showed us around the potential flats was really knowledgable and gave us the time of day. Harriet, who then set us up into our new place was brilliant! She was responsive, caring and helpful.
HM · 5 July 2021
Agent replied · 6 July 2023
Thank you, we really appreciate your feedback!
★★★★★ 5/5
TrustpilotJoe and the team at Wigmore Jones are…
Joe and the team at Wigmore Jones are amazing!
Sam · 30 November 2020
Agent replied · 6 July 2023
Thank you so much for the feedback - we really appreciate it!
★★★★★ 5/5
TrustpilotMy wife and I were very pleased and…
My wife and I were very pleased and somewhat surprised at the quality of customer service we have received at Wigmore Jones. David, the agent, was exceptional and the leasing process with him and his colleagues along with the various tools that they use to manage the process and property, have been top-notch, easy to use, and effective.Well done to all.Chris
Chris · 16 January 2019
Agent replied · 6 July 2023
Thank you for the positive feedback
★★★★★ 5/5
TrustpilotGreat estate agents!
We’d been renting through Wigmore Jones for 4,5 years, and it’d been a very pleasant experience throughout our tenancy. Quick and effective communication, and very friendly and understanding team!
Olga · 4 December 2023
Agent replied · 30 July 2025
Thanks for the fantastic feedback, Olga. We're delighted we could make your tenancy a pleasant experience.
★★★★★ 5/5
TrustpilotAmazing
Amazing experience, they helped us moving in a new flat in every single step. They answered every time we asked for little things via email. David, our agent, has been an absolute gem, literally explained everything. Completely available and super kind. I don't usually leave reviews but this is very deserved. Way more than excellent!
Stefania · 28 March 2020
Agent replied · 6 July 2023
Thank you so much for the feedback - it's much appreciated
★★★★★ 5/5
TrustpilotHighly recommend
Like many, I have had experiences with estate agents that do not respond and/or care, Wigmore Jones is certainly not one of them. A few months into my tenancy with them and they’re always super quick to get back to me and extremely helpful! I’m looking forward to continuing this relationship.
Simon · 7 October 2020
Agent replied · 8 June 2026
Thank you for taking the time to provide feedback. It's much appreciated
★★★★★ 5/5
TrustpilotThank you Harriet and Wigmore Jones
During the nine years I spent in London, I experienced the worst with real estate agencies but Wigmore Jones is certainly part of the best ones, if not the best.
Abalam · 25 June 2023
Agent replied · 30 July 2025
Thank you so much for our feedback - it's quite the compliment and greatly appreciated. We're delighted we were able to make your tenancy and move easy
★★★★★ 5/5
TrustpilotReally excellent service in setting up…
Really excellent service in setting up our property. Despite not even being able to see our new rental before moving in due to coronavirus, they did everything they could to show us the property including a guided zoom call. Truly the best agents I’ve used. Hopefully this continues throughout our tenancy
Richard · 3 June 2020
Agent replied · 6 July 2023
Thank you for your feedback - we're committed to keeping up our level of service
★★★★★ 5/5
TrustpilotThere needs to be more companies like…
There needs to be more companies like Wigmore Jones! Such a pleasure to work with Narina and Harriet. I have been looked after and they have gone above and beyond to help me. Sorry to have left them. 5 stars!!!!
Oliver · 3 March 2022
Agent replied · 6 July 2023
Thank you so much for the positive review - perhaps we can look after you in the future!
★★★★★ 5/5
TrustpilotWigmore Jones have been flawless to…
Wigmore Jones have been flawless to deal with. From the start of our rental search until the move-in date, it has been a seamless experience. I would 100% recommend renting with Wigmore Jones. The team are always available and help with every matter.
Francesca · 12 August 2021
Agent replied · 6 July 2023
Thank you for your amazing feedback!
★★★★★ 5/5
TrustpilotGreat service and attention
David has been a great help finding our new home.He made the process easy and quick, being really nice and responsive at all times. it was a pleasure to work with him.
Geron · 6 May 2020
★★★★★ 5/5
TrustpilotWigmore Jones was the easiest of all of…
Wigmore Jones was the easiest of all of the agencies we worked with. David moved around his schedule to accommodate our needs and was incredibly helpful and responsive. We found a property however we required parking and he negotiated a space into our agreement. Was a pleasure to work with.
Stephen · 22 June 2019
Agent replied · 6 July 2023
Thank you for the feedback
★★★★★ 5/5
TrustpilotWe had a great experience with Wigmore…
We had a great experience with Wigmore Jones, a different kind of Estate Agent. Operate with complete transparency & integrity, we never want to use another agents again.
Abigail · 12 April 2023
Agent replied · 30 July 2025
Thank you so much for your comments - our team will be over the moon
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
