5/5
Recently used Whitman for a purchase and they were a pleasure to deal with from start to finish. Special mention to Andy in particular for helping us get things over the line.
Trusted Agent profile
★★★★★
172 reviews across 2 platforms
5-7 Turnham Green Terrace, Chiswick, London W4 1RG
Whitman and Co's London office at 5-7 Turnham Green Terrace is rated 4.7 out of 5 across 172 reviews on two platforms, including 168 Google reviews rated 4.8. The 4 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Recently used Whitman for a purchase and they were a pleasure to deal with from start to finish. Special mention to Andy in particular for helping us get things over the line.
5/5
Denise and her team at Whitman and co, Chiswick were fantastic , they kept things non stressful and were prompt about getting back to us. Would definitely work with them again.
5/5
I first moved to the UK in 2012, and had the good fortune to rent a flat via Whitman & Co for 8 years. From the first viewing with Simon, right through my lengthy tenancy where Laura and Kay were exceptionally helpful and supportive, my experience with the company has been outstanding. I would have no hesitation in recommending Whitman & Co to any tenant or landlord.
Thanks so much it has been a pleasure dealing with you.
5/5
Super happy with the team at Whitman & Co, and especially Andy and Denise who helped with our purchase and sale. They were a pleasure to work with throughout the process - or even after when I had questions around the new home’s heating system. 😅 I also felt that they genuinely cared about helping and didn’t treat us as a simple revenue source. Would definitely recommend to anyone! ⭐️⭐️⭐️⭐️⭐️
5/5
⭐️⭐️⭐️⭐️⭐️ Working with Whitman & Co was a genuinely positive experience from start to finish. Their team was consistently professional, responsive, and thoughtful, which made all the difference during what can often be a stressful process. They were always transparent in their actions and communication between all parties, buyer, seller, and everyone in between. Internally, they’re incredibly well linked-up; nothing ever needed to be explained twice to two different people. The horse knows where its head is, so to speak, and that kind of seamless coordination is rare. We’ve worked with Whitman & Co over the course of a decade, and both their lettings and sales teams are equally professional and can be wholeheartedly recommended. If you’re looking to establish a genuine, long-term relationship with a local agency that knows the area inside out, this is the one. Remarkably, there’s been no staff turnover in all that time, which says a lot. It’s the sign of a place that not only runs professionally but also truly values its people, with nothing to hide. Their network of trusted contractors also made the selling process incredibly smooth, especially for someone not on site. Everyone they recommended was punctual, reliable, and reasonably priced. Having someone physically present and on your side as a seller makes a world of difference, it turned what could have been a logistical headache into a near-seamless experience. Throughout our sale, I always felt they had our best interests at heart. They struck the right balance of being personable while also giving direct, pragmatic advice. Even with the occasional bumps along the way, they remained calm, solution-oriented, and proactive. Thank you again to the whole team, we felt in very good hands throughout, and would recommend them without hesitation.
5/5
Andrew and the team at Whitman & Co are a revelation in this era of Estate Agency, mature and with unrivaled knowledge, I found them to be incredibly experienced, but more importantly a personable and kind hearted team. I have no hesitation in claiming them to be head and shoulders above the corporate agents locally.
5/5
We could not be grateful for all the support and help that Denise and Chris provided us with our house selling/buying journey. Professional, friendly and always willing to help! Incredibly knowledgeable about the area and very efficient! Thank you for making the process as smooth as it could be! We really appreciated everything you did!
5/5
Andy Ogden was our agent, and only have good things to say about him. He was always on top of things and helped us from start to end, and even afterwards with recommendations on useful contacts, which was amazing.
Hi Gonzalo, thank you for your feedback. We are delighted to hear Andy provided you with exceptional service. We hope you are enjoying your new home! Chris - Director
5/5
Fantastic agents! I cannot recommend them highly enough. Super knowledgeable, reliable and incredibly efficient. Chris and his team went above and beyond to help me find my dream house. The whole process was very smooth and I felt really supported by them. All in all a very positive experience. Thanks guys!!
5/5
I have had an extremely long and amazing relationship with Whitman & Co. Whether you are buying, selling, a landlord or renting they are the only estate agent to deal with in the area. Dealing with property is an emotional and stressful business and they understand this but they also provide fantastic support and sound advice when required. It is also about trust and I trust them completely to support the process and deliver the result I want. Don't go anywhere else.
Sally. Thank you for your lovely review. It has been an absolute pleasure dealing with you over the last 20 years or so. Please keep in touch! We wish you all the very best for the future. The Whitman and Co team
5/5
Have been with Whitman for more years than I can remember. They are absolutely marvellous, especially Russell Savage and Laura Collett, who I deal with. Nothing is too much trouble.
5/5
Laura and Kat were so helpful when we moved out of our property. Thank you.
5/5
I have lived in Chiswick over 30 years and in that time have met some first class estate agents, some legendary in the neighbourhood. Nevertheless, privately owned Whitmans has always stood out from the other firms because of the sheer depth of local knowledge and expertise across the whole team. There are no 'juniors'; everyone is a seasoned hand who either does or has lived in Chiswick. Their significant market share means that one always feels their views on value are reliable, which is essential for a seller, and no serious buyer can afford not to talk to them. Finally, each and every one of them is charming and a pleasure to deal with.
5/5
Thank you Andy and team. Literally the most human, kindest and thoughtful navigation through to the successful completion. Faultless and a joy.
5/5
Whitmans were fantastic from start to finish on the acquisition of our house in what turned out to be a complicated transaction which they made easier. It was a pleasure to work with Andy who was a fantastic help and support throughout the whole process. Many thanks team.
5/5
Thank you Andy and team
Thank you Andy and team. Literally the most human, kindest and thoughtful navigation through to the successful completion. Faultless and a joy.
5/5
I had the good fortune of working with James Matthews for many years, and contacted him back in June 2021, to pop in for the valuation of one of my property, to be sold. As always, he proved to be an invaluable and highly professional in his specialised area (Property Market), combined with an exceptional high degree of honestly, nobility, kindness and always delivering above and beyond the of call of duty. I would like to thank him (and his team), for prompt response to all our queries and requirements, for his honest advice and assistance, his excellent sense of responsibility to all involved, he is fully trusted by my family and I, for always providing us with the best support and advice, with our properties: to sell our properties at the best market value, and to help us to buy at the best price, James is a very : efficient, professional, informative, knowledgeable and most of all very honest, with a heart of gold. I just can not ‘Thank You’ enough, James. Rae (Watchfield Court)PositiveResponsiveness, Quality, Professionalism, Value
3/5
I would not ever deal with Whitman and Co for rental or purchase again. While I had a positive relationship with both Kay and Laura over the course of my tenure at the property. Grievances were handled promptly and they were always very helpful. My 3 stars rather than 5 stems from the entirety of my rent deposit being taken unscrupulously from me despite returning the place without damage. I felt quite betrayed and cheated on that aspect. But perhaps my fault on that - as property agencies like Whitman and Co need to be held to account with before-after photos of inventory. As there is always a tendency amongst these type of agencies to make extra money from customers through underhanded means. In this respect I was very disappointed as the good faith and trust in the relationship was breached and cast a shadow over an otherwise positive experience.PositiveQuality, Professionalism
5/5
Whitman and Co have such a fantastic and caring team. There is no way we would have managed to tie up our sale and purchase last year without their complete dedication and positivity. I don't know any other estate agents who would pop over to water your plants ahead of a viewing because they were 'looking a bit dry' while you were away. We have such gratitude to them and if we need to sell in the future there is only one place we will go! They are simply brilliant.PositiveResponsiveness, Quality, Professionalism, Value
5/5
We have recently bought our house through Whitman and Co and we would like to thank Katie and the team for all their help and support during the whole process. Katie was keeping us fully updated and made the whole experience for us as easy as possible, which really made a difference given the complexity of the whole process and the stress involved. She is professional, responsive, helpful and really goes to extra mile for her clients. We can highly recommend Katie and Whitman&Co.PositiveResponsiveness, Quality, Professionalism
5/5
Over the years I had asked James to value our flat several times, so when we were finally ready to take the plunge I already had a good feeling of Whitman’s and didn’t contact anyone else. I was mainly attracted by the transparent approach and lack of lengthy binding contracts, making me feel like we kept control of the process and could still make choices to accept or decline an offer. We entered the market at a pretty rocky time for flats and we had a short-ish lease, but we managed to get a really good buyer, and found our onward move with Whitmans too. In fact they had such a good quality of properties in the area we only saw one other property with another agent compared to around 10 with Whitman’s. Massive thanks to Katie who was with us right from the very beginning of the process, and made sure to show us enough options to make us 110% certain our new home was the one for us, it really is gorgeous and can’t wait to move in! And huge thanks to Denise and Bella on the sale of our flat, it makes us happy to know it went to lovely people! We have bought twice before in the area, and for me it was a stand out difference dealing with Whitman’s compared to some of the large agencies, it felt really personal and pretty quickly anyone who answers the phone seems to get familiar with who you are and which property is yours, good communication and good open discussion on valuations and strategy. Would definitely recommend.PositiveResponsiveness, Professionalism
5/5
My wife and I rented through Whitman and Co. for approx 4 years and have to say the experience was fabulous. Laura did everything she could to make the experience, from check-in through to maintenance and the occasional unforeseen issue go very, very smoothly and we more than appreciate her care and responsiveness as well as sense of humour. Recommend Whitman & Co. to everyone and when we purchased the flat we had been renting, Chris was also a great person to work with and helped us get the purchase over the line by 30th June so cannot speak highly enough of the team!
5/5
Denise and Bella were brilliant throughout the process, keeping all parties regularly updated and ensuring the process moved along in line with our required timelines. I would 100% recommend.
Hi Lorna, Thank you so much for the lovely feedback. Denise and Bella are a great team! Enjoy your new home and see you in Chiswick! Chris Chalmers - Director
5/5
Whitman & Co were absolutely brilliant when we were buying our home via them. Katie went above and beyond to help us and and the sellers, she was constantly intouch with both sides whenever questions arose - we completed on the property in record time with her help. Both us and the sellers were very happy with the service.
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Whitman and Co's London office has 172 reviews across two platforms: 168 on Google, 4 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Whitman and Co is rated 4.7 out of 5 across all 172 reviews, and 4.8 out of 5 on Google from 168 reviews, checked 9 October 2026.
Whitman and Co, 5-7 Turnham Green Terrace, Chiswick, London W4 1RG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.