Trusted Agent profile

Whitman and Co reviews

4.7

★★★★★ Excellent

172 reviews across 2 platforms

5-7 Turnham Green Terrace, Chiswick, London W4 1RG

Whitman and Co's London office at 5-7 Turnham Green Terrace is rated 4.7 out of 5 across 172 reviews on two platforms, including 168 Google reviews rated 4.8. The 4 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.8 / 5

168

Reviews on Google

This office

Trustpilot logo

4

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Having been delighted with the purchase we had made through Whitmans it was the obvious choice for our sale. It was great to see from the other side how they really do know their onions. Viewings were carefully vetted and the respect shown to both us, our home and our time was really appreciated. We sold within a few viewings and we believe only an independent estate agent can deliver such a personal and non invasive service. Also a joy that calls are dealt with quickly and if not available messages are passed on. It is clear to see why they sell the most houses in Chiswick.In short wholeheartedly recommend.

Sandra · 10 April 2026

5/5

Google

We honestly couldn’t have bought our home without Denise. From start to finish, she was absolutely incredible. Denise was professional, knowledgeable, and always one step ahead throughout the entire process. Buying a house can be stressful and overwhelming, but she made everything feel manageable and straightforward. She kept us informed at every stage, answered all our questions (no matter how small), and went above and beyond to make sure everything stayed on track. What really stood out was her dedication and genuine care. It never felt like “just another sale”, she truly had our best interests at heart and worked tirelessly to make sure we secured the home we loved. We are so grateful for her support, guidance, and persistence. If you’re looking for an estate agent who is proactive, trustworthy, and completely committed to her clients, Denise is the one. We simply couldn’t have done it without her.

Ioanna · 16 March 2026

5/5

Google

We have let our property via Whitman & Co for over 20 years and the team have been wonderfully professional and helpful throughout that time. We'd like to give a special mention to Kat, Kay and Laura and also to Russell and Tom. We'd highly recommend Whitmans to anyone thinking of letting a property in the Chiswick area. Thank you for your great support over the years! Laurie and Amanda of Acrobond Limited.

Amanda · 16 March 2026

5/5

Google

Whitman & Co is an excellent estate agent to deal with, in particular the communication is good, they are always responsive and no query is too small to deal with. They have an in depth knowledge of the Chiswick housing market and their expertise is extremely helpful. Katie is very supportive and professional, we really appreciated her personal approach and genuine care of clients. I would not hesitate to use Whitman &Co, good customer service, thorough knowledge of the local market and dependable.

Gillian · 16 December 2025

5/5

Google

5 stars for Chiswick’s leading estate agents. I’ve had the pleasure of working with both their sales and lettings teams for the best part of a decade. They are friendly and professional, and have made it their business to understand their market inside out. This shows in the support they give their clients - their expertise is second to none and when the chips are down they come up with workable solutions. Too many names to mention but special thanks to Laura!

Bea · 16 September 2025

5/5

Google

Whitman and Co and in particular Katie Matthews are outstanding estate agents. They sell the most properties in Chiswick for a reason. They have excellent marketing and sales skills and are skilled in steering transactions from offer accepted through to exchange and completion. They are problem solvers working to get things done and manage to do so with extreme professionalism. Would thoroughly recommend

Jamie · 16 February 2026

5/5

Google

Denise was an absolute superstar in the sale of our property. She helped us navigate the whole process and was tenacious and resourceful in ensuring the sale went through liaising with the buyers and really hurrying them along (tbh) when needed! At all times she was available to advise and reassure us and we couldn't have got the price and the sale we did without her. 100% recommended.

Soul · 16 November 2025

5/5

Google

I cannot fault the service I received from Whitmans. The staff were all amazing, especially Chris and Denise who guided me through negotiations resulting in an offer above asking price within 2 weeks of going on the market, and their continued support to exchange and completion. Highly recommend them for their professionalism and knowledge of the Chiswick area.

Lynne · 16 January 2026

5/5

Google

Whitman & Co were a true pleasure to work with. It was my first experience selling a property and I felt incredibly well-guided and supported throughout the entire process. James Matthews is a seasoned professional and was a delight to work with. No complaints whatsoever and I couldn't reccomend them enough.

Max · 18 December 2025

1/5

Trustpilot

Honestly one of the worst experiences…

Honestly one of the worst experiences of my 25 years living in London. I rented out my property with Whitman prior to making the decision to sell. Loyalty does not pay. Poor communication, totally lacking in coordination with others in the firm and a better relationship with the buyer than with me the client. They allowed the buyer into my flat without my knowledge or consent on a number of occasions and I eventually accepted an offer at a price I could have achieved 6 months previous to the sale.... and all the while telling me I was the lucky one.

Andrea · 24 April 2026

5/5

Google

James and the team were very professional from the start to the finish of our sale; everyone we dealt with had experience of the Chiswick market and were clear in their communications so we had confidence that they had a balanced view of our interests. When things go well all is plain sailing for anyone, but given the vagaries of the English system it is how the team deals with the speed bumps that really matters, everything that came up was dealt with calmly at their end, so well done indeed. The firm is highly recommended.

Frances · 25 November 2024

5/5

Google

A well-established agency deeply rooted in the Chiswick area. They offer high-quality properties and provide professional support at key stages of the process. The team has been patient, reliable, and helpful throughout. Many thanks to Katie. I would like to work with her again next time.

Zhao · 19 November 2025

5/5

Google

Denise White of Whitman & Co in Turnham Green was very helpful during the purchase of our property and provided useful information both before and after the purchase. She was a pleasure to work with.

Kate · 16 February 2026

5/5

Google

I have nothing by praise for Whitman & Co in their handling of the sale of my property. In particular, a huge thank you to Andy who found my buyers and really gave me more support than I could have asked for in the whole process, which at times can be very daunting. His honesty, understanding, knowledge and beyond all, kindness really made all the difference to me. I recommend Whitman and co to anyone who listens! A really impressive team with true heart. A true example of what real estate agents should be. Thank you to them all.

Tabitha · 3 August 2024

5/5

Google

We recently sold our property through Whitmans and at every step of the way they were polite, respectful & professional, which is in stark contrast to many other estate agents. We had multiple viewings soon after the property was put on the market, meaning we were able to agree a sale quickly, which was exactly what we needed! This proved to us that not only Whitmans has many existing potential buyers on their books but also the right kind of buyers to suit the property. We can’t recommend Whitmans enough, you won’t be let down by them and they won’t cause you stress during the already stressful process of buying or selling a house!

Hema · 25 July 2024

5/5

Google

Our house went on the market with Whitmans at what seemed an unpropitious moment last autumn but we were delighted by the steady stream of views they achieved and ultimately a trouble-free sale. Everyone we met from the top down was friendly and professional so we were able to step back and leave things in their hands with confidence. Their expertise turned one of life's major stresses into a very positive experience.

Jane · 16 March 2026

5/5

Google

We had a great experience buying through Whitman & Co. Special mention to Denise who was professional, responsive, and incredibly supportive throughout! Highly recommend

Math · 16 March 2026

5/5

Google

5 Stars !! - Myself and my partner bought a property through Whitman & Co recently. This was our first property so we had no idea what we were doing. Simon was absolutely fantastic as an agent not only did he go out of his way to have several conversations regarding the step by step process of buying our first property but kept us as ease throughout the whole process. I would highly recommend Simon Habba as an agent and will definitely be using him if we one day decide to sell our flat. Great experience

Tess · 25 August 2020

Agent replied · 24 August 2024

Thanks for the brilliant review I will make sure Simon hears about this.

5/5

Google

Professional, communicative, very efficient. Made the process of buying a house far smoother than it could have been, and Denise is a superstar.

Howard · 16 February 2026

5/5

Google

We’ve had the most wonderful experience with Whitman and Co as tenants in one of their properties for over 5 years. They were quick to respond, respectful and very trustworthy. We felt incredibly supported during our tenancy. Special shoutout to Laura for all her communication over the years. Thanks.

Polly · 7 May 2025

5/5

Google

“We had the pleasure of working with Andy Ogden when buying our new house, and we couldn’t be happier with the experience. Andy went above and beyond in assisting us throughout the entire process. He provided a comprehensive list of solicitors, building surveyors and builders, which was incredibly helpful. What truly stood out was his flexibility, he was always willing to schedule last-minute inspections and accommodate our time constraints, making the entire process as smooth as possible. The office staff -especially Nicoletta - were also consistently helpful and responsive, addressing any minor issues and questions promptly. I highly recommend their services to anyone in need of a dedicated and supportive real estate agent.”

Alice · 29 October 2023

2/5

Google

There is no doubt that Whitman are very well experienced in the Chiswick area. When we wanted to put our one-bedroom flat up for sale, we found James to be professional, and informative. Once the flat was live on the market and we started getting viewings booked in with Whitman, we felt the service was not as we hoped for. We had tenants in situ during the viewings and the Whitman sales agents repeatedly kept saying to us that the conditions of the tenants living (slightly messy) was putting people off making offers and that we would just be better off with either waiting a couple of months until our tenants moved out so we could ‘stage’ the flat for viewings or ask our tenants to leave immediately (which we couldn’t do due to our tenancy contract, let alone making people homeless without notice)! I don’t know whether it was because we were trying to sell a relatively inexpensive property in Bedford Park compared to the usual Chiswick norm, but the sales agents at Whitman did not seem able or willing to put the effort in when conducting viewings with prospective buyers. They gave the impression that they just expected a property to sell itself. We had the flat up for sale for nearly 5 weeks with Whitman without any success. We therefore decided to ask another agent in Chiswick to list our flat straight after instead, and they got it sold with an acceptable offer in just one week of it being on their books! The flat was in exactly the same condition with tenants in situ as it was with Whitman, however the new agents were much more proactive in their approach and got the job done almost immediately. We therefore felt frustrated that we had wasted precious time beforehand entrusting Whitman with the sale our flat.

S · 29 October 2023

5/5

Google

Denise was always available and happy to help, pushing things forward for us and easing the stress of problems in the chain. We really appreciated Denise (and the wider team) being so proactive. Thank you Whitman & Co! Annie & Luke

Annie · 16 June 2025

5/5

Google

I can't thank Denise and her colleagues enough for selling my house in Chiswick. They were knowledgeable, professional and kept me updated throughout the whole process. I can't recommend Whitman & Co highly enough!

Scot · 7 August 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Whitman and Co's Google reviews

Questions about Whitman and Co

How many reviews does Whitman and Co have?

Whitman and Co's London office has 172 reviews across two platforms: 168 on Google, 4 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Whitman and Co's rating?

Whitman and Co is rated 4.7 out of 5 across all 172 reviews, and 4.8 out of 5 on Google from 168 reviews, checked 9 October 2026.

Where is Whitman and Co's London office?

Whitman and Co, 5-7 Turnham Green Terrace, Chiswick, London W4 1RG.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.