Trusted Agent profile

Wetherell reviews

★★★★★ Excellent

268 reviews across 1 platform

102 Mount Street, London W1K 2TH

Wetherell's London office at 102 Mount Street is rated 4.9 out of 5 across 268 reviews on 1 platform, including 268 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.9 / 5

268

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Wetherell. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I was greeted by Sonia who was superb! Despite my inquiry being completely unrelated to her role, she guided my communication & shared it with the team I was seeking. 10 points for helping me out while going out of her way!

Alex · 16 December 2025

Agent replied · 16 April 2026

Dear Alex, Thank you for taking the time to leave a wonderful 5 star Google review. Sonia will be thrilled to read your kind comments. Kind regards, Asma

5/5

Google

Matthew Huybrechts has been incredibly helpful throughout the entire process of finding and moving into our apartment, instantly responding to all queries and promptly resolving any apparent issues. We are very grateful for having such a great and professional experience with this agency. Will definitely recommend Matthew to anyone looking for a new home.

Niki · 16 June 2023

Agent replied · 15 June 2024

Dear Niki, We are thrilled to hear that you are pleased with the service you have received from our Wetherell office and that you’ve kindly taken the time to write a fantastic review. We hope that we can help you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Working with Siobhan over the past few weeks has been an absolute pleasure. Even though we’re still in the process of finding the perfect place for me, I genuinely wouldn’t want to be going through this journey with anyone else. …

Arianna · 16 December 2025

Agent replied · 16 April 2026

Dear Arianna, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma

5/5

Google

I would like to make a special mention for Sonia. Her professionalism and patience have been truly exceptional. In a context where I have high demands, Sonia has managed every situation with great competence and availability. Thanks to her …

Walter · 16 December 2025

Agent replied · 15 June 2024

Dear Walter, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Matthew and the team provided excellent service to get my flat in St James rented rapidly. Highly recommend any landlord to use their services. Thank you.

D · 24 November 2024

Agent replied · 8 December 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

Cameron was super helpful, even though I didn’t find a property with him this was due to the state of the rental market. Genuine guy that goes the extra mile in finding the best property for you. Highly recommend him and would definitely use him in the future. All the best, Tom

Tom · 16 June 2023

Agent replied · 15 June 2024

Dear Tom, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Lizzie has been very helpful to secure our flat. Everything was so smooth and quick. Literally, we managed to move in less than a week!! Strongly recommend! Thank you Lizzie and Wetherell Mayfair Estate Agents !! 💯

Bekir · 16 May 2024

Agent replied · 15 June 2024

Dear Bekir, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Sarah, Customer Relations Team

5/5

Google

Can’t recommend Sampson enough. He knew exactly what I was looking for from the first call. He was so helpful with finding the perfect flat for me. He was always so professional and easy to speak to. He made finding and moving into a new flat such an easy and pleasant experience for me (which I find super rare in London). I can’t recommend him enough.PositiveResponsiveness, Quality, Professionalism

Lea · 16 June 2021

Agent replied · 15 June 2024

Dear Lea, Thank you so much for the fantastic feedback, the team at Mayfair are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Siobhan was very personable and sensitive to our requirements. She was proactive but not pushy, and the viewing experience she created was excellent.

Thomas · 10 December 2025

5/5

Google

Very professional and effective. Sonia Ray looked after me and answered my barrage of questions!! Lots of choice at this agency. Very responsive and helpful. Recommended

Ian · 26 March 2026

Agent replied · 16 April 2026

Dear Ian, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Google

Wetherell has provided excellent service in helping to rent a flat in the West End. Victoria is responsive and reliable. She has made sure that the entire process ran smoothly and efficiently, and has been a pleasure to work with.

Aaron · 10 June 2025

5/5

Google

We have had a wonderful experience with Wetherell. Victoria was absolutely brilliant in helping me find the right flat for my daughter. She was great communicating with us throughout the process and is very attentive to every detail. We were definitely in good hands with Victoria. Thank you again!

Kevin · 16 June 2023

Agent replied · 15 June 2024

Dear Kevin, Thank you for taking the time to leave a wonderful 5 star Google review. Victoria will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

After 20 years of Shoredich lofts I found my dream home in Mayfair, and all thanks to Ellie. She has been the most responsive n commercial agent I’ve come across. she went out of her way to help me in any way she could. If you are looking to rent in the area, Ellie and Wetherell are your best bet.PositiveResponsiveness, Quality, Professionalism, Value

Dieta · 11 November 2021

Agent replied · 15 June 2024

Dear Dieta, Thank you for taking the time in providing such lovely comments about Ellie and Wetherell in our Mayfair office. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Really pleased with the support I had with Wetherell. The team were unbelievably supportive in ensuring the property was let out swiftly and well promoted. A tenant was secured within days because of the way they managed it from start to finish. Thank you Matthew and the team

Theo · 16 June 2023

Agent replied · 15 June 2024

Dear Theo, Thank you for leaving a Google review for our Wetherell Mayfair office. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Thanks Wetherell for a seamless service. A special shoutout to Cameron Falinski for always being at the end of a phone, answering questions almost instantly and resolving issues as they arose - thanks also to the Wetherell team who supported especially Ellie who is always a delight to deal with - I highly recommend Wetherell Mayfair

Cyrus · 16 June 2022

Agent replied · 15 June 2024

Dear Cyrus, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I recently worked with Cameron Falinski to source a new apartment in the Mayfair neighborhood. Cameron did a fantastic job and helped me find the perfect apartment in a quick and very efficient manner. I would truly recommend Wetherell's as they are the oldest agents in the area and provided a super service for me.PositiveResponsiveness, Professionalism

Rajinder · 16 June 2022

Agent replied · 15 June 2024

Dear Rajinder, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Evie Fisher Customer Relations Team

5/5

Google

Hi Wetherell, I would like to say thank you to Asta, back in march Lock down I met her at one of our site we manage in St James place, I found her very professionall, always she follows time commitment, in regards to viewing she always followed Health and safety wearing PPE.Offcourse Asta is one of the biggest assets of Wetherell like other staff.PositiveProfessionalism

Masroor · 12 January 2021

Agent replied · 15 June 2024

Dear Masroor, Thank you so much for the fantastic feedback, the team at Mayfair are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Had a great experience with Wetherell, in particular with Lizzie Wint, highly professional, with an attentive approach and ready to help you for any request. I would highly recommend Lizzie and her team.

Alex · 16 February 2024

Agent replied · 15 June 2024

Dear Alex, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Lizzie, and hope we can help again in the future. Kind regards, Asma, Customer Relations Team.

5/5

Google

Eleanor was extremely professional, kind, precise, and helpful. She understood exactly what I was looking for and always kept me up-to-date throughout the entire process. She was also always available to answer my questions and made the move a lot more feasible. I would highly recommend her services for any future searches.

Yara · 16 June 2022

Agent replied · 15 June 2024

Dear Yara, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Samson was helpful in finding an apartment for my daughter, who is studying at Regent's University in London. The contact with Samson was very good. He is very professional and knowledgeable with a pleasant and committed attitude and provides quick feedback on various issues. I give Samson and Wetherell my best recommendations.PositiveProfessionalism

Henrik · 16 June 2022

Agent replied · 15 June 2024

Dear Henrik, thank you for taking the time to leave a 5 star review for Samson, Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

I recently moved to London and was counting on Wetherell for finding me a good long-term rental home. I was very satisfied with my experience: Ellie was very knowledgeable about the properties in the Mayfair area. More importantly, she was very passionate, kind and detail-oriented. I would highly recommend contacting Ellie for your next letting inquiry!PositiveProfessionalism

Yehan · 11 November 2021

Agent replied · 15 June 2024

Dear Yehan, Thank you for your kind words regarding our Mayfair office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I’ve had a really amazing experience with wetherell estate agents they are the best agent if your looking for a flat in Mayfair, especially Cameron he was a wonder to work with very helpful and always on point and looking out for my best interests, super professional and would recommend to everyone. He found me my perfect flat.

Myriam · 16 June 2021

Agent replied · 15 June 2024

Dear Myriam, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Ellie helped me find a flat in a lovely, quiet Mayfair street. Ellie is responsive and professional; she made sure to accommodate any concerns I had during the flat search. I would recommend working with Ellie & her team to anyone!

Monika · 16 June 2023

Agent replied · 15 June 2024

Dear Monika, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Ellie will be thrilled to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We were very pleased with the professionalism and dedication Sonia displayed in assisting us with our property search.

Giovanni · 16 March 2026

Agent replied · 16 April 2026

Dear Giovanni, Thank you for taking the time to leave a wonderful 5 star Google review. Sonia will be thrilled to read your kind comments. Kind regards, Asma

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Wetherell's Google reviews

Questions about Wetherell

How many reviews does Wetherell have?

Wetherell's London office has 268 reviews across 1 platform: 268 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Wetherell's rating?

Wetherell is rated 4.9 out of 5 across all 268 reviews, and 4.9 out of 5 on Google from 268 reviews, checked 9 October 2026.

Has Wetherell won any awards?

Yes. In The Trusted Agent 2026 awards: Wetherell, London won Gold.

Where is Wetherell's London office?

Wetherell, 102 Mount Street, London W1K 2TH.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.