Trusted Agent profile

Wetherell reviews

★★★★★ Excellent

268 reviews across 1 platform

102 Mount Street, London W1K 2TH

Wetherell's London office at 102 Mount Street is rated 4.9 out of 5 across 268 reviews on 1 platform, including 268 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards. Checked 9 October 2026.

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4.9 / 5

268

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Wetherell. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Siobhan was very professional and nice to help me on my research - recommend her 100%

Quentin · 10 December 2025

Agent replied · 24 December 2025

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I would like to thank Victoria Bond for the effort she has made helping me to find a property as a 1st time Londoner coming from Spain. Such a great proffesional, she makes things easy and that is something that people in my situation really value.

Sergio · 14 December 2024

Agent replied · 11 January 2025

Dear Sergio, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Lizzie did an amazing job helping me find the perfect flat. She was extremely good at listening to what i was looking for, and planning the different viewings. She made sure the admin part was smooth, even though i was travelling alot during that period and was not reachable for moat of the time. Thank you Lizzie!

Mo · 11 June 2024

Agent replied · 10 November 2024

Dear Mo, We strive to offer a 5* service to our clients and customers and we are so pleased that we have achieved this for you. We appreciate you taking the time to leave a great review regarding your experience with Lizzie. Please do not hesitate to contact us again. Kind regards, Asma, Customer Relations Team

5/5

Google

I was so lucky to have Sonia’s assistance. She was really communicative and helpful throughout the entire flat hunt process. She had really great advice and made what can be a stressful process, feel very smooth. I’m really grateful for all her help and would happily recommend her!

Bushra · 16 March 2026

Agent replied · 16 April 2026

Dear Bushra, We really appreciate you taking the time to leave such lovely comments about Sonia. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma

5/5

Google

Worked with Cameron throughout the whole process. He tried to remove my stress of finding a place remotely from Canada without having status (yet at the time), answering my questions in a timely manner (this was really exceptional- using modern communication tools, while lots of agents I dealt before did not), working with the landlord and me in a seem less manner that I would be totally isolated from any dilemma, clarifying all the conditions and rules in the UK (obviously we have different rules in other countries), last but definitely not least helping with my move with his colleague (Sorry for having six 32kg luggage to be carried up to stairs)… my big thank you Cameron for your help …

Mahsa · 16 June 2022

Agent replied · 15 June 2024

Dear Mahsa, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

After having struggled a lot with finding an apartment to rent, Samson helped our dream come true. Not only did he find us an apartment in the exact way we wanted it but he also did that within a day, which is what we needed as we were leaving the UK for the summer. We cannot praise enough how helpful, professional and organised he was. He would always respond to our questions even though we had a lot and was always friendly. We would with no hesitation recommend Samson and we are more than happy to work with him again in the future. Thank you for finding us this perfect apartment!

Liona · 16 June 2022

Agent replied · 15 June 2024

Dear Liona, It’s great to hear that you have had a brilliant experience with our Mayfair office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

I’ve had the opportunity to work with many estate representatives. There are very few that truly leave a mark, an impression that is lasting, one that conveys the true qualities of a client centric mindset. I had the extreme pleasure of working with Eleanor Padgett who not only anticipated what I was seeking, but also took the forward thinking steps to enable that to happen. Her focus was meeting my lifestyle requirements, not just my esoteric housing needs. Thank you Eleanor for always thinking ahead.

Shiva · 16 June 2022

Agent replied · 15 June 2024

Dear Shiva, Thank you for taking the time to leave us a 5 star review for Eleanor. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Working with Cameron was a delightful process. He was responsive from the first call , even for the smallest details. The flat was a popular one and had multiple bidders - Cameron was upfront with me and candid about the process. I felt he was working with me to get this done and he eventually made it happen. It took me 7 days from viewing the flat to moving in with new furnishings. I sincerely recommend working with Cameron and Wetherell. Unbelievable value for great properties, very professional, upfront and great execution.

Rohan · 16 June 2022

Agent replied · 15 June 2024

Dear Rohan, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

Victoria was our savior to find an apartment in London, Mayfair. We were worried as it was difficult for us to find agents who would follow our demands. She did so much efforts for us and we are all 3 so grateful to have been able to meet her ! I would highly recommend her for anyone who is looking for a property in Mayfair !

Hugo · 19 September 2023

Agent replied · 15 June 2024

Dear Hugo, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Sarah Tranter, Customer Relations Team

5/5

Google

A great experience and personalised service with Victoria looking after everything for us. Victoria kept in contact throughout the process, checked we were ok and is constantly on hand to help if she can. Professional, caring, excellent repsoresentative of the company and I would certainly recommend Victoria and Wetherell to anyone looking to rent or buy in central London. Thank you Victoria for your help and support.

Liz · 16 June 2023

Agent replied · 15 June 2024

Dear Liz, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Lizzie has been very helpful in many aspects, from finding the right property to dealing with the landlord / management company. The firm has great listings. Thank you for all your help!

Harry · 17 March 2025

Agent replied · 14 May 2025

Dear Harry, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

5/5

Google

Amazing from start to finish. I’ve had multiple experiences with realtors in London prior to renting through Whetherell, both positive and negative, but Wetherell has exceeded all of them by far. From the beginning on Ellie listened to what I was looking for and didn’t waste time showing me anything else, instead she was laser focused and super friendly and helpful throughout the entire process. Within a week she found me my dream flat that wasn’t even on the market yet and exceeded all my expectations. I’m so happy with the entire experience and can’t recommend Wetherell, particularly Ellie enough!PositiveProfessionalism

Giulia · 11 November 2021

Agent replied · 15 June 2024

Dear Giulia, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Great team - professional and helpful. In particular, thanks to Cameron Fallinski who I was directly in contact with. His knowledge of Mayfair is solid and most importantly is a genuine guy who wanted to find the right property for me. He went out of his way in trying to do so. He does not oversell and is honest / realistic about his views in terms of what is potentially achievable with landlords. I was in touch with quite a few agents and that is rare to find. All the best and keep up the great work. Look forward to working with you in the future. SidPositiveResponsiveness, Quality, Professionalism

Siddhanth · 11 November 2021

Agent replied · 15 June 2024

Dear Siddhanth, Thank you for your kind words regarding our Mayfair office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

I found Asta, and indeed everyone I dealt with, to be very professional, especially as we were searching for a property during the Covid lockdown. I felt that Asta was representing me to the landlord, and although as an estate agent I know the job is to work for both sides, I felt informed throughout and that the process was clear. I was quickly able to go and see the property again once the previous tenants had moved out, which was really helpful. I would recommend Asta and ask her to find me a property again.PositiveResponsiveness, Professionalism

Ros · 16 June 2021

Agent replied · 15 June 2024

Dear Ros, Thank you so much for leaving a great review. We really appreciate you taking the time to post this and will pass on to the team. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

This review is for Eleanor from Dexter Estate Agent and our experience with the company I was looking for 1 bedroom apartment in Mayfair I contacted Dexter agency and they recommended Elenor because she is responsible of the properties in Mayfair. she is so professional with her work she has always kept us informed and been professional and courteous in all her communications. It's been a pleasure to deal with Eleanor especially and the team at Dexter. Very professional, excellent customer care and service, honest transparent. Would definitely recommend this agency to anyone. Thank you Elenor thank you Dexter for your amazing service.PositiveResponsiveness, Quality, Professionalism, Value

Tariq · 16 June 2021

Agent replied · 15 June 2024

Dear Tariq, Thank you for taking the time in providing such lovely comments about Eleanor in our Mayfair office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Evie Fisher Customer Relations Team

5/5

Google

Wetherell is the only place to go if you want a flat in Mayfair. Highly professional, organised and knowledgeable team. Especially Cameron. We told him our expectations only once and he found and showed us 2-3 perfect options in 24 hours. All were the right size, within budget and in the exact location that we wanted! He was also honest while guiding us through our options to help us decide which flat would suit our family most as we were viewing virtually during lockdown. I would highly recommend working with Cameron in Wetherell and we are grateful to him for finding us our perfect Mayfair home.

Imaan · 16 June 2021

Agent replied · 15 June 2024

Dear Imaan, Thank you so much for the fantastic feedback, the team at Mayfair are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Victoria was so helpful and kind during the whole process, it was my first time renting a flat and I felt so comfortable asking her all the silly questions, she really made the process super smooth and enjoyable :)

BexBeauty · 11 October 2024

Agent replied · 10 November 2024

Dear Victoria, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Google

Matthew Huybrechts and the Weatherell team found a tenant for my flat and were flexible, diligent and responsive in their communications. Since the tenancy, Matthew was also kind enough to provide recommendations for professional individuals for example an electrician and a plumber. I would highly recommend Matthew and his team for rentals!

ZAB73 · 18 December 2023

Agent replied · 15 June 2024

Dear ZAB73, We are really pleased to hear you enjoyed your experience with us and thank you for leaving a lovely 5 star review. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

The whole process from start to finish was phenomenal. Asta was a real life genie, I told her my wishes and requirements and she understood what my needs where from the get go! she was patient, listened and helped negotiate the transaction from start to finish. I can’t stress enough how great the whole team has been. I’ve rented a lot of properties all over the world and this has been by far the stand out experience. Matthew the Lettings Director was also amazing, he listened and guided me through complex contract negotiations and made it a stress free process. Steven Hewitt is my property manager and has also helped me settle into the property resolving any teething issues that occurred at point of move in. I will be highly recommending Wetherell to all my family, friends and colleagues and couldn’t have wished for a better experience.PositiveResponsiveness, Quality, Professionalism, Value

Yung · 16 June 2020

Agent replied · 15 June 2024

Dear Yung, I was delighted to read the comments in relation to our Mayfair office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when anyone takes the time to post a great review. Many thanks again. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Coming to London as a naive graduate, eager to enter the competitive London housing market post lockdown was a daunting and overwhelming experience. However, we were greeted by the lovely Ellie Padgett, who made the whole experience seamless. She was super friendly, forthcoming and proactive and went above and beyond her role as an estate agent during our property search. Thank you Wetherall Estate Agents and Ellie !!!

Angus · 16 June 2022

Agent replied · 15 June 2024

Dear Angus, Thank you for your kind words and for leaving a 5* review for Ellie We are so pleased that your experience with us couldn’t have been any better and the team in our XXXX office will be thrilled to read this. We hope that we can assist you in the future. Kind regards Asma Chughtai Customer Relations Team

5/5

Google

It has been an absolute pleasure dealing with Robert Britten of Wetherell on our recent purchase. He has worked tirelessly to bring the transaction to completion. He is professional, extremely knowledgeable and an invaluable support. Thank you Robert and thank you Wetherell.

Tom · 16 May 2024

Agent replied · 15 June 2024

Dear Tom, Thank you for leaving a 5 star Google review. Kind regards, Sarah, Customer Relations Team

1/5

Google

Possibly the worst letting service ever. I had booked a viewing for a house in marylebone and as I noticed the negotiator wasn’t showing up I tried calling and no one answered. I then proceeded to call the agency and they informed me that the house could not be viewed that day and they would have to reschedule. The same happened with another property but this time they told me the property was already let. No one contacted me beforehand leaving me stranded on the other side of London in respect to my current apartment. Do yourself a favor and choose a more competent letting agency.

Emma · 11 October 2024

Agent replied · 10 November 2024

Dear Emma, I am really disappointed to read your comments and I am keen to review what went wrong on this occasion. I will ensure this is raised with the Director of the office and we will be in contact to discuss further. Kind regard, Asma

5/5

Google

Had a great experience with the company, in particular with the agent Cameron Falinski. He has been always available, kind and quick in helping us throughout the process. We manage to find the location we were looking for. Always professional and ready to help you for any request! Thank you Cameron

Lupo · 19 September 2023

Agent replied · 15 June 2024

Dear Lupo, Thank you for your kind comments regarding the team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I had an outstanding experience working with Wetherell. Their professionalism, market expertise, and attentive approach made my property search seamless. They provided transparent information and excellent communication. I highly recommend Matthew for his exceptional service and genuine commitment. I eagerly anticipate the opportunity to work with Matthew again in the future!

Ca · 19 September 2023

Agent replied · 15 June 2024

Dear Ca Ferd, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Sarah Tranter, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Wetherell's Google reviews

Questions about Wetherell

How many reviews does Wetherell have?

Wetherell's London office has 268 reviews across 1 platform: 268 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Wetherell's rating?

Wetherell is rated 4.9 out of 5 across all 268 reviews, and 4.9 out of 5 on Google from 268 reviews, checked 9 October 2026.

Has Wetherell won any awards?

Yes. In The Trusted Agent 2026 awards: Wetherell, London won Gold.

Where is Wetherell's London office?

Wetherell, 102 Mount Street, London W1K 2TH.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.