Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookGreat staff and great environment. The apartments are really cool, fresh and comfortable. They also organize lots of entertainments every week, so no way to be bored.
It was so easy to get an apartment, even when I wasn't in Berlin yet.
Arman · 11 May 2019
Agent replied · 22 February 2025
Hey Arman, thanks so much for your feedback, we are glad that we helped making your start in Berlin as easy as possible and you're enjoying your stay with us. In for some music fun this week? Come by our acoustic Vonder Sessions this Thursday :) Warm hug <3
★★★★★ 5/5
TrustpilotVonder Bluewaters
Started living on Bluewaters island at Vonder apartments, managed to extend my tenancy for half year. Apartments are brand new and clean, great location and fast support! Just Vonderful!
Vladislav · 31 May 2022
Agent replied · 15 June 2024
Thank you Vladislav! We’re happy that you had a good experience with us and we hope to see you again soon
★★★★★ 5/5
TrustpilotGreat service
They are really responsive. Contact within 3 minutes since sending the request via e-mail
Customer · 11 October 2023
Agent replied · 15 June 2024
Hello Lukasz,Thank you very much for the positive review. We are pleased to hear that you have had a positive experience with us.Dimitrios - Vonder
★★★★★ 5/5
TrustpilotGreat stay very pleasant
CAN · 11 May 2024
Agent replied · 15 June 2024
Dear Can, your positive review made our day at Vonder! Thanks for choosing us!
★★★★★ 5/5
TrustpilotVery good apartments
Very good apartments, it looks a bit like an hotel, well furnished. If there is any issue, the staff is always ready to answer and willing to help
Clara · 2 July 2022
Agent replied · 15 June 2024
Thank you Clara! We’re happy that you had a good experience with us and we hope to see you again soon!
★★★★★ 5/5
TrustpilotI’ve been very satisfied with Vonder
I’ve been very satisfied with Vonder. I stayed at the Shoreditch location and it was just great. The amenities, the comfort of the apartment, everything was just perfect! Thank you Vonder for making my stay exceptional!
Oana · 25 February 2021
Agent replied · 15 June 2024
Dear Oana, thank you for your feedback! We are glad you liked Shoreditch :)
★★★★★ 5/5
TrustpilotGood service
The instructions for hotel were good, let’s see how the hotel is.
Nikita · 25 October 2023
Agent replied · 15 June 2024
Hi Nikita, thank you for your kind words about Vonder! We're delighted you enjoyed your stay in our apartments. Your positive feedback means a lot to us. Looking forward to hosting you again soon!
★★★★★ 5/5
TrustpilotSimple and straightforward booking process!
Just reserved an apartment at Vonder Wembley Park. The process was as easy as buying a can of soup, and the team were really friendly. Looking forward to moving in soon.
Anish · 23 October 2021
Agent replied · 15 June 2024
Hi Anish, really awesome to hear you had such a great first experience with us! Thank you so much for choosing us, and we hope to welcome you soon! Community team x
★★★★★ 5/5
GoogleA great new HQ recently launched by Vonder UK ! The design team have concluded a fine project for interior decor within our office, conference rooms and break-out areas respectively.
Easily accessible by Oxford Circus and Bond Street tube stations, for employees and respective corporate meetings in London.
Lee · 16 June 2023
★★★★★ 5/5
TrustpilotVonderful staying
Vonderful staying! Good services and their apartments are always neat, this is my second apartment am moving to from Vonder. They absolute the best when it comes to rental.
Ibrahim · 16 January 2022
Agent replied · 15 June 2024
Thank you for your review Ibrahim! We are glad you enjoyed your stay with us, and hope you’ll come back to stay with us soon
★★★★★ 1/5
GoogleThey never answer the phone or solve any issue regarding the flats. When they finally answer the phone, they ask for your info to "call you back" and guess what, that never happens. I've been waiting for more than 2 months for them to call me back.
Silvy · 16 June 2023
★★★★★ 1/5
TrustpilotActual flat completely different than what is shown in the photos.
The actual flat was very ugly and the one shown on the website was beautiful. They rented me a completely different flat for the same price. They advertised WiFi, fully furnished, with kitchen utensils. All lies.
Tiffany · 15 March 2020
Agent replied · 15 June 2024
Hi Tiffany, I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you.It would be great to discuss this in more detail with you. If you'd like to, please reach out to our Head of Community, Sam (sama@vondereurope.com) We wish you all the best in the future.
★★★★★ 5/5
TrustpilotI stayed 8 months in Vonder Dubai and…
I stayed 8 months in Vonder Dubai and no regrets. Reception desk was excellent and Vonder team support was always there when needed.
Trip · 27 August 2022
Agent replied · 15 June 2024
Hi, Thank you for taking the time to write this review! Knowing that you enjoyed your stay heart-warming
★★★★★ 5/5
TrustpilotHello
HelloOutstanding service by the hole community team of Vonder but specially Natali she was amazing she sort out all my issues in flat 51 folberth house Thanks a lot
Reda · 24 September 2021
Agent replied · 15 June 2024
HI Reda, thank you for taking the time to leave a review with us. We really appreciate all and any feedback to help us improve and celebrate our successes. We appreciate your membership with us. Community team x
★★★★★ 1/5
FacebookThey are unresponsive to emails, website inquiry form and when I message them here on fb, they kept giving me unhelpful and repetitive advice
Matthew · 10 June 2022
Agent replied · 22 February 2025
Hi Matthew,
We're sorry about the delays in our responses. Our Polish team is experiencing a high level of requests and it might take longer than usual for them to get back to you. We have received your enquiry and we will be in touch shortly.
Apologies again for the late replies.
★★★★★ 5/5
FacebookI have been living in one of the apartment from Vonder for 3 months. The service provided by them was great. Please do not hesitate to contact them if you are looking for an apartment in Berlin.
Chia · 17 April 2019
Agent replied · 22 February 2025
Hey Chia, thanks so much for your review and lovely words. Hope all is going great and you're enjoying your time abroad. All the Best <3
★★★★★ 5/5
TrustpilotAmazing place very well situated
Amazing place very well situated. All the shops you need near by. Absolutely amazing views, warm, quiet, modern. I highly recommend this place and I would definitely comeback to stay again.
Alba · 21 February 2021
Agent replied · 15 June 2024
Thank you so much for your kind words, we hope you'll return to any of our locations one day. :)
★★★★★ 5/5
TrustpilotReally enjoyed my time at Vonder Hill…
Really enjoyed my time at Vonder Hill House. Vonder team were super attentive and made sure we had a comfortable stay. The view from the flat is something I will miss!
M · 21 February 2021
Agent replied · 15 June 2024
Thank you for your kind words, welcome back anytime! :) The views are pretty awesome aren't they.
★★★★★ 4/5
TrustpilotVery bad Wi-Fi
Very bad Wi-Fi. I can't watch movies on my macbook. I connect my iPhone 5G through which I watch a movie.
Andrei · 6 September 2022
Agent replied · 15 June 2024
Hi Andrei,Thank you for this review! We are working on the wifi connection and the maintenance team will sort it in a bit.We appreciate your patience and are happy to know that you had a vonderful stay with us! We hope to see you again soon.
★★★★★ 5/5
TrustpilotHighly recommend for anyone looking for…
Highly recommend for anyone looking for all inclusive apartments. Had a chance to stay at Vonder Wembley and it has been a fantastic experience, thank you!
Bart · 11 January 2022
Agent replied · 15 June 2024
Thank you Bart! We’re happy that you had a good experience with us and we hope to see you again soon
★★★★★ 5/5
TrustpilotResponding quickly
Quick responding to emails
Nizar · 17 January 2024
Agent replied · 15 June 2024
Hi Nizar, your positive review means a lot! Thanks for choosing us, and we can't wait to welcome you back!
★★★★★ 5/5
TrustpilotVonder is in a league of its own and…
Vonder is in a league of its own and definitely leading the way in co-living spaces. Great apartment ,cool gym and great access!
Mhinvestigate · 22 April 2022
Agent replied · 15 June 2024
Thank you! We’re happy that you had a good experience with us and we hope to see you again soon
★★★★★ 1/5
GoogleAvoid, worst landlord I ever had.
Sandi · 16 April 2025
★★★★★ 4/5
TrustpilotGood for mid-term rent
Nice apartment, great location, helpful staff. Prices are a bit high, booking process could be simpler.
Kanstantsin · 2 December 2022
Agent replied · 15 June 2024
Hello,Thank you very much for the positive review and feedback. We are glad to hear that you have had a good experience with us and we hope to see you joining our community again soon. Dimitrios - Vonder
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
