Urban Spaces reviews

★★★★★ 5/5

Google

I had a great experience working with Paige Christey at Urban Spaces. Paige was professional, responsive, and incredibly helpful throughout the whole process. She kept me updated at every stage and was always quick to answer any questions I had, which made everything much less stressful. Her knowledge of the property and the local market really stood out, and she went above and beyond to make sure everything ran smoothly. It’s clear she genuinely cares about providing a great service and making the experience as easy as possible. I’d highly recommend Paige and the team at Urban Spaces to anyone looking for a reliable and supportive property manager.

Henna · 16 March 2026

★★★★★ 5/5

Google

As a block manager I’ve had the pleasure of working with Sinead Philpott, collaborating on a number of complex issues and her approach has always been supportive, solution‑focused, and professional. She truly looks after her clients and tenants, ensuring their needs are understood and handled with care, even in challenging or sensitive circumstances. Her communication is clear and compassionate, and she always takes the time to work collaboratively to achieve the best outcomes for everyone involved. It’s rare to find someone who balances technical expertise with such genuine empathy and understanding. She is an asset to her team, her clients, and any colleagues lucky enough to work alongside her. I would highly recommend Sinead and her team at Urban Spaces.

Emma · 16 March 2026

★★★★★ 5/5

Google

I recently had the pleasure of working with Keegan at Urban Spaces to secure my new rental property, and I couldn't be happier with the experience. From our first interaction, Keegan was professional, attentive, and genuinely invested in helping me find the perfect home. He took the time to understand my needs and preferences, providing me with a variety of options that fit my criteria. Keegan's responsiveness made the entire process smooth and stress-free. He was always available to answer my questions and walked me through each step of the tenancy agreement with clarity and patience. I highly recommend Keegan for anyone looking to rent or buy a property. His dedication and expertise truly make a difference!

Irina · 16 March 2026

★★★★★ 5/5

Google

Stephanie was fantastic throughout the whole process of us changing letting agents and finding a new tenant. She went above and beyond to make everything run smoothly and managed every detail for us with great professionalism. Her communication was excellent and she made us feel fully supported in a less than ideal situation with our previous agent. We’re very grateful for all her help and would highly recommend.

Michelle · 16 March 2026

★★★★★ 5/5

Google

I don’t usually write reviews but I was genuinely helped by Angelina. I was curious on the current market prices as I needed professional guidance about a valuation on my property. Angelina not only gave me surface level help but went into depth about the surrounding area prices of my property. Super knowledgable and super helpful!

Sasha · 16 March 2026

★★★★★ 5/5

Google

I have worked with Sinead at Urban Spaces for several years now as a contractor providing Inventory services. Sinead is a pleasure to work with, on the ball, she provides all the details we need to complete a job. She is always polite, pleasant, helpful and responsive. Keep up the good work Sinead.

Inventory · 16 March 2026

★★★★★ 5/5

Trustpilot

Great Service

Urban Spaces are a great Estate Agency to work for. In particular, Sinead is consistently helpful and responsive to any issues our cleaning team encounters, promptly resolving problems and enabling the team to complete jobs with minimal disruption. She is always available when we need her even outside office hours. Thank you Sinead

Sally · 12 March 2026

★★★★★ 5/5

Google

Sinead Philpott - AMAZING!! Working with Sinead is always extremely easy. Communication is always 10/10 and she is overall a delight to work with. If you approach Sinead with an issue she always does her upmost best to resolve as quickly as possible. I would choose to work with Sinead anytime!

Abbie · 16 March 2026

★★★★★ 5/5

Google

Sinead has made living in my home an absolute dream. Moving in and needing help with bits and pieces was made so easy thanks to her help. She is always reachable and always does her best in helping any way she can. Thank you Sinaed!!

Chloe · 16 March 2026

★★★★★ 5/5

Trustpilot

Great working relationship.

We do a lot of work with Urban Spaces. I regularly talk /e-mail SInead Philpott and find her to be very helpful in resolving any issues we may have. Sinead is also happy to help regarding other properties that are not under her portfolio.

Alison · 11 March 2026

★★★★★ 5/5

Google

Sinead is very good at what she does, she ensures a smooth working relationship between our company and the end client, managing expectations of residents etc. We look forward to continued collaboration with Sinead and Urban Spaces. Joanna @ Domestic Repairs

Joanna · 16 March 2026

★★★★★ 1/5

Trustpilot

The heating failed in the property I…

The heating failed in the property I just moved into. The flat is uninhabitable. I can not get any response from the company about fixing it (>72 hours). There is no way to get in contact with the company. Do not rent from these people.

Robert · 20 January 2026

★★★★★ 5/5

Google

Living in a property managed by Sinead has been a wonderful experience. It has been nothing but smooth since moving in and the energy she puts into making us feel valued as tenants does not go unnoticed.

Chanté · 16 March 2026

★★★★★ 5/5

Google

We're just moving into a new place via Urban Spaces, and I'll say that the experience has been close to flawless. Big shoutout to Angelina and Tom in helping get everything ready in time.

Juan · 16 March 2026

★★★★★ 5/5

Google

I’ve been dealing with Urban Spaces for sixteen years and I’ve been consistently happy with their service in letting and managing my property. They are responsive to my needs and to the needs of my tenants. They get things done in short order and get problems resolved, even with tenants who don’t follow the rules of good neighbourliness. My property manager for the last number of years has been Paige Reed and I have found her to be an understanding and reliable partner.

Petrus · 26 March 2026

★★★★★ 5/5

Google

I recently experienced a change of circumstances regarding a tenancy contract I had signed, and I’m very grateful for the support I received from Alexandra Edmondston (Customer Success Specialist). From the moment I contacted her to explain my situation, she was exceptionally patient, and understanding. Alexandra guided me through the process with clear and concise explanations, ensuring I fully understood each step and the details involved. Managing the terms of a tenancy contract can feel quite daunting, however her professionalism and approachability made the entire experience far more reassuring and manageable. I truly appreciated the time and care she took to assist me, and her excellent customer service made a potentially stressful situation much easier to navigate. Overall, I had an extremely smooth and pleasant experience working with Urban Spaces as a tenant from start to finish. Everyone I have spoken to was amazing and their design led properties are definitely a key selling point. I would highly recommend them to anyone thinking of looking to rent in London. And can’t wait to work with them again when the time comes.

Ryan · 16 March 2026

★★★★★ 5/5

Trustpilot

Urban spaces - high quality customer service

Urban have managed 3 properties for me for close to 15 years. When I compare them to other agents I work with (bigger and smaller) they fit in the sweet spot of having critical mass - high quality process, access to a wide range of tradesmen - but also being in a position to build personal relationships and a mindset of nothing is too much trouble. Over the last few months I have worked closely with Sinead on a property that had a significant water leak so required plumbing repairs, new flooring and decoration - I love how Sinead always presents me with options, always takes the time to call me and checking I understand the quotes, the options and also follow up when work is complete. I feel she treats my flats with the same respect she treats her own home / money and that is important - in my experience agents can be very busy and just want to get the job ticked off the list irrespective of cost or quality - Sinead isnt like that and I appreciate it enormously

Clive · 12 March 2026

★★★★★ 5/5

Google

After speaking with Angelina in Management at Urban Spaces, I felt compelled to share a few words of appreciation. She has been, without question, the kindest and most warm member of staff I’ve interacted with. Angelina has also been incredibly accommodating of my ever-changing schedule, responding with patience, flexibility, and genuine understanding each time. Most importantly, she made me feel truly heard and supported throughout our interactions. Her professionalism and compassion have made a meaningful difference in my experience.

Daniela · 16 March 2026

★★★★★ 5/5

Google

I recently had the pleasure of selling my lovely one-bedroom flat in Stoke Newington with the help of Nikki and Will from Urban Spaces, and I couldn't be more thrilled with the experience. From start to finish, Nikki and Will were nothing short of fantastic. Their communication was always prompt and clear, their professionalism was evident in every interaction, and their helpfulness made what can often be a stressful process into an enjoyable journey. From the moment we listed the flat to the day we exchanged contracts, Nikki and Will were consistently brilliant. Their dedication and expertise shone through, making the entire process smooth and efficient. Urban Spaces is an outstanding company with exceptional management and a stellar team. I wholeheartedly recommend them to anyone looking to buy or sell property. Thank you, Nikki and Will, for your incredible support!

Simon · 29 August 2024

★★★★★ 5/5

Google

We couldn’t recommend Urban Spaces more, especially Richard. They really understood what we wanted and went above and beyond to help navigate the buying process and get us in as soon as possible. Very happy with our new home!!

Melissa · 6 December 2025

★★★★★ 5/5

Trustpilot

Overall my experience with Sinead has…

Overall my experience with Sinead has been nothing short of great. Its hard to find people who care and will really try to help where ever possible.

Michael · 10 March 2026

★★★★★ 5/5

Google

Sinead is a joy to speak to every time I have dealt with her. She is friendly and professional and a real asset to Urban Spaces.

George · 16 March 2026

★★★★★ 5/5

Google

Alexandra at Urban Spaces has always done fantastic work managing my lettings contract. I cannot fault her both in her manner and efficiency. Thank you Alexandra.

Siobhan · 16 March 2026

★★★★★ 1/5

Trustpilot

I would not recommend renting from Urban Spaces

I would not recommend renting from this company. Especially if you are looking at the Lamb Brewery Studios. Since we have moved in there has been one problem after another. The biggest being a leaking roof for 3 months in our living room, with very little effort by anyone to want to repair it. They are however very good at demanding the rent with legal action if you try to withhold rent until the problem is fixed.

Mr · 16 February 2026