Trusted Agent profile · London

Urban Bubble London reviews

3.3

★★★★★

326 reviews across 1 platform

Conington Road, London, SE13 7LH

Urban Bubble's office in London, at Conington Road, is rated 3.3 out of 5 across 326 reviews on 1 platform.

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326

Reviews on Trustpilot

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Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Urbanbubble and Lettings are…reliable.

Urbanbubble and Lettings are trustworthy agency for all the leasing affairs, especially for the long-distance landlords, the transparency and immediate communication/information services(as invoice and charge Guidiance ) bring big convenience for me.Lingling, (708, Queen Street 55)

张 · 5 October 2023

5/5

Trustpilot

Great Services

Great services offered along with very good communication. Always there to help and assist with any issues thag arise. Adeeb In particular has always been very helpful.

Usama · 12 April 2024

5/5

Trustpilot

Very good service and best regards…

Very good service and best regards to Mohammed who helped me and in my opinion, he is the best Lettings in Manchester :).

Mubarak · 25 June 2024

1/5

Trustpilot

SCAM COMPANY

Expensive Management fee but zero management to the property.CUSTOMER SERVICE NEVER RESPONSE!SCAM! SCAM! SCAM!BROKEN COMPANY

To · 15 October 2024

5/5

Trustpilot

Honestly one of the best companies to rent from

Honestly one of the best company I have rented from. So understanding and helpful. Would like to give Adeeb Ahmed a special mention though as he has been brilliant through out my tenancy. So helpful.

Ryan · 8 September 2023

1/5

Trustpilot

Never reponds to clients!

Never reponds to clients. Never answers calls during office hours. Never updates landlords if rent is paid in case of arrears. I pay management fee every month for NOTHING! I would give ZERO star to this company if I could.

H · 16 April 2023

5/5

Trustpilot

Coolest and fastest agency you will…

Coolest and fastest agency you will ever meet. They are very helpful and resourceful and Xavier especially

Muhseen · 22 August 2024

1/5

Trustpilot

Absolute cowboys

Trusted those cowboys with my flat more than month ago and still no tenants or viewings. They even managed to lose the whole set of keys for it . Looking for alternative now. Receptionist only taking messages and giving false promises.

Pavlin · 17 January 2023

1/5

Trustpilot

Awful really.

Awful really.£50k overspend on service charge.Constant poor communication.Terrible cleaning service that costs a fortune.Building insurance premiums through the roof, that can only be purchased via the lease management sister company...Incorrect building insurance calculations.They hire gibbons to manage your building, look elsewhere

Mark · 13 January 2023

5/5

Trustpilot

Urban Bubble provide great service

Urban Bubble are great property managers and letting agents. They’re always on top of things, are professional and quick to respond, and I recently found Adeeb Ahmed extremely helpful when faced with a tenant issue.

Michael · 4 July 2023

1/5

Trustpilot

No Response, No Care

This company does not care about their clients. They do not respond to queries, do not interact with clients regarding issues reported and just ignore their tenants. However, they take their direct debit payment on time, without fail.

Malcolm · 1 April 2023

5/5

Trustpilot

I love my new home with this company

I love my new home with this company. They have been available and very quick to sort all the papers.

Tom · 17 June 2021

Agent replied · 23 August 2024

Hi Tom. Thanks so much for leaving us a great review. We are happy you love your new home. Have a great afternoon, many thanks - urbanbubble

5/5

Trustpilot

I went through the renting process with…

I went through the renting process with Mohammed and he helped me a lot through it all and answered every question.

Mohsin · 3 May 2024

5/5

Trustpilot

Very professional

Very professional , quick, patient and efficient service. Always contactable and also there to discuss any matters that may occur. Adeeb Ahmed dealt with us in a very prompt and professional amnner would recommend.

Tony · 5 July 2023

5/5

Trustpilot

Johanne’s great service

I can’t fault Johanne’s service, she has been responsive, and reliable through my application process and I can’t thank her enough.

Edward · 18 April 2024

4/5

Trustpilot

Prompt Service

The service received was efficient and effective. The staff, Adeeb, promptly attended to my issue which was resolved timely.

Yahya · 20 May 2024

5/5

Trustpilot

Really great experience

Really great experience. Smooth process from start to finish. They were fantastic, friendly and quick!Definitely would recommend

Sally · 8 July 2021

Agent replied · 23 August 2024

Hi Sally. Thanks for leaving us such a positive review. We are pleased you had such a great experience with us. Please do recommend us :) Many thanks - urbanbubble.

5/5

Trustpilot

Great

You know what, for a lettings agent urbanbubble have been great. I read some dodgy reviews but my experience with them has been really positive. Good communication and quick return of my deposit at the end, less a few deductions but lets be honest it was my fault

Stuart · 25 August 2021

1/5

Trustpilot

Very Poor Service

Very Poor Service. Property Owner in Burlington Square. Asked question about tenancy arrangement for more than 1 month. Up to this moment, there was no reply.

Angus · 20 November 2023

1/5

Trustpilot

The worst place to work for

The worst place to work for. The management is rude and treat people poorly. Also they treat overseas clients badly and treat local clients nicely. What a racism team leader

SW · 10 August 2023

4/5

Trustpilot

Prompt and effective response

I had received a Prompt and effective response upon placing my query which was very much appreciated

Yahya · 17 May 2024

5/5

Trustpilot

Rent arrears follow up

The agent followed up and responded promptly as required.Mr Adeeb Ahmed well done

Fazly · 26 July 2024

1/5

Trustpilot

Urban Bubble are unfortunately the…

Urban Bubble are unfortunately the people we have to deal with for our leasehold appartment.They are appallingly communicators. Emails are misred, not answered, miscommunication between departments. Very frustrating.Be prepared to repeat yourself endlessly.

Angiepal · 27 February 2023

5/5

Trustpilot

Adeeb from UrbanBubble is a star

Working with Adeeb from UrbanBubble has been great for us. He is very proactive and ensures payments are received from even slow paying tenants. Would recommend.

Richard · 2 August 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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