Trusted Agent profile

Unique Property Company reviews

★★★★★ Excellent

141 reviews across 3 platforms

Unit 17, The Gransden, 39 Gransden Avenue, London E8 3QA

Unique Property Company's London office at Unit 17 is rated 4.8 out of 5 across 141 reviews on three platforms, including 125 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.9 / 5

125

Reviews on Google

This office

Facebook logo

5.0 / 5

9

Reviews on Facebook

This office

Trustpilot logo

7

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Unique Property Company. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I've recently concluded a house buying process with Unique Property Company. Before I met this agency, I met many other agents from different agencies. I couldn't recommend Leo and Hannah more. They were super supportive thorughout the entire process and ensured all info was 100% clear at all times. At the same time I never felt pressured or got any pushing to hurry, especially in the beginning when we negotiated and agreed on the final offer. On the contrary, they gave time and great advice thorughout allowing me to make decisions in my own pace and with all the info I needed. It's a long process, it took me 3 months, but they were available to let me go check out the property, I think I went 3 times and also kept of communicating at all stages. Thanks Leo and thanks Hannah for such a great job - I'm really happy

Luis · 16 November 2025

Agent replied · 16 April 2026

Thank you so much, Luis! We hope you'll be very happy in your new home. - Leo & Hannah

5/5

Google

We had a fantastic experience with Unique Property from start to finish. The entire process - from the initial viewing to signing the lease, check-in, and even the first few fixes after moving in - was handled smoothly and professionally. Communication was always clear and timely, which made everything stress-free. A special thanks to Dilly, who went above and beyond in answering all our questions and helping us resolve a few issues quickly.

Elena · 16 September 2025

Agent replied · 16 April 2026

We are so happy you had a great experience and hope you'll be very happy in your new home! - Dilly & Leo

5/5

Google

Hannah, Adrian and the team helped me buy a truly unique property. It was my first time buying and, althought they represented the seller, they always felt as though they were on the side of making the deal happen. Hannah's pragmatic, sensitive and good humoured approach meaningfully moderated what could have been difficult issues. They continually brought all their experience to bear and went the extra mile to manage issues quickly when they arose (including responding to WhatsApp messages on a weekend while taking a nefew to Madam Tussauds!) Thank you, Unique, for your help!

Olly · 28 March 2025

Agent replied · 16 April 2026

We are just so very happy we got there and that you're now the proud owner of your first home! Congratulations again! -Hannah & Adrian

5/5

Google

After trying to sell my apartment in a grade 2 listed building in East Dulwich with every estate agent in the area Simon and his team sold it it in 3 days. They understand the extraordinary with professionalism and creativity which for an estate agent is unique ;)

Helen · 16 December 2025

Agent replied · 16 April 2026

Thank you so much Helen. It was an absolute pleasure to work with you. I hope country life is working out for you. Best wishes -Simon, Hannah and the team.

5/5

Google

Unique Property Company are excellent and we would highly recommend them. Our purchase wasn’t straightforward but Simon and Hannah were brilliant at every stage of the process, going above and beyond to assist us in getting everything addressed. We are delighted to be able to begin a new chapter of our lives in a truly incredible property. The Cahane Family.

Miranda · 16 July 2025

Agent replied · 16 April 2026

Thank you Miranda, really appreciate the feedback. Good luck to you all in the cool new pad 👍 -Simon & Hannah …

5/5

Google

The team at Unique Property Company provided an excellent service throughout the sale of my property. Hannah, Adrian, and Simon were proactive, professional, and always available to assist. Hannah’s background in conveyancing was particularly evident in the way she liaised with solicitors, helping to navigate challenges and keep the transaction on track. Their attention to detail and persistence ensured everything reached the finish line smoothly. I would highly recommend them.

Richard · 20 March 2025

Agent replied · 19 May 2025

Thank you so much, it has certainly been a journey for us and we're so happy we got there in the end! - Hannah, Simon & Adrian

5/5

Google

A huge thank you to Unique Property Company, especially Hannah and Danny, for helping me with my recent flat sale. They made the process as simple as possible, from brilliant photography (even getting drone footage!) to chasing solicitors to keep things moving, they have been exemplary professionals at every step. I would recommend UPC without hesitation to anyone looking to buy or sell property.

Michael · 16 March 2026

5/5

Google

Many thanks to Madelaine and Hannah at Unique Properties for helping me to find my new home. After sourcing the perfect property there was much hand holding required to get the transaction over the line, complicated by it being Christmas. I would highly recommend the team.

Sam · 16 April 2025

Agent replied · 10 January 2025

Thank you, Sam, it was a pleasure helping you and we hope you will be very happy in your new, unique home! - Madelaine & Hannah

5/5

Google

Danny and Hannah are a brilliant team and provided an exceptional service when selling our property. They were outstanding at keeping us informed, something I particularly appreciated, especially when things weren’t going as expected! We particularly appreciated the dovetailing between Danny and Hannah, that ensured things were processed efficiently even during the holiday season. They provided an extremely high quality service in a professional but friendly manner, they are highly recommended.

Erica · 16 November 2025

Agent replied · 26 August 2024

Wow that’s fantastic, Erica. Thanks so much for your kind words. It was a pleasure working with you. - Danny & Hannah

5/5

Google

Unique property are perhaps some of the best agents I have worked with. Danny and Hannah were actively involved in every step of the exchange- highly recommend to anyone looking to buy/sell where the agents work with you and take active interest.

Ramneek · 7 April 2025

Agent replied · 14 April 2025

Thank you so much for your kind words, Ramneek. Happy we got there in the end and wish you all the very best with the new purchase! - Danny & Hannah

5/5

Google

Hannah and Dilly are both amazing. They are very quick to reply and always helpful ! Hannah is the best real estate agent I ever dealt with so I can highly recommend them.

Lenny · 23 May 2025

Agent replied · 26 August 2024

Thanks so much for your feedback Lenny. It's been a pleasure having you as our tenants! - Hannah & Dilly

5/5

Google

Dilly, Danny and the UPC team are fantastic. We were tenants in a flat managed by them for three years, and during those three years they were always very efficient and professional. They were always available when we needed them and communicated clearly. We dealt with many agencies before but none were as good as them. If we ever decide to let our flat in the future, the UPC team will be the first port of call for us.

Nigina · 9 April 2026

5/5

Google

The team at Unique Property Company were fantastic and helped us through every stage of the process with our recent purchase. Huge thanks to Hannah who went above and beyond. Would fully recommend them 100%

Andrew · 16 April 2025

Agent replied · 8 December 2024

Thank you Andrew, and we're so happy to hear you're settling in well! It was a pleasure and we're so happy we got there in the end! - Hannah & Simon

5/5

Google

There are mediocre agents, average agents and (they do exist) outstanding agents. Unique belongs to the outstanding caregory. It's only when the situation gets really sticky, someone in the chain has a major meltdown, an impossible to resolve problem crops up that you find out which type of agent you have. Boy, was I thankful I had Hannah and Simon holding it all together whilst they worked to get my sale through. And against all odds, they did it. Brilliantly. I really appreciated Hannah's voice of reason, steadying presence and very skilful progressing of the sale. That comes from long experience and great expertise. Unique aim to be, well, unique, in what they do. So if you want to avoid the mistake of paying big bucks for average service, give them a call. Say Jacky recommended you...

Jacky · 16 April 2025

Agent replied · 26 August 2024

Thank you so much for those very kind words, Jacky! It was quite a rollercoaster ride but we got there in the end and we are so pleased we managed to navigate our way through together! Very best of luck with your next home! - Hannah & Simon

5/5

Google

Unique Property truly lives up to its name. From the moment we met Simon and Hannah, we knew we were in capable hands. Their deep understanding of the local market and the property industry was evident, and they guided us through the entire process with professionalism and care. Hannah, in particular, was exceptional. Her dedication and attention to detail were second to none. She kept us informed every step of the way, managing expectations and ensuring a smooth transaction. If you're looking for an estate agent who goes the extra mile, I wholeheartedly recommend Unique Property. They offer a refreshing and personalised service that sets them apart from the rest.

Philip · 16 April 2025

Agent replied · 8 December 2024

Thank you for those very kind words, Phil! We were so happy to help! - Hannah & Simon

5/5

Google

Had a great experience - Unique was prompt, patient, and helpful throughout. Shoutout to Dilly.

Matthew · 16 October 2025

Agent replied · 16 April 2026

Thank you Matthew, we hope you're very happy. - Dilly

5/5

Google

Hannah Olsen was terrific in assisting us through the whole real estate process. I would highly recommend her.

Lawrence · 16 September 2025

Agent replied · 16 April 2026

Thank you Lawrence! It was a pleasure to help! - Hannah

5/5

Google

Fantastic properties, and their support through the sale was above and beyond. Highly recommend!! The team at Unique Property were exceptional. I did not expect that they would play such an active role in managing the admin of the house sale. We would have been lost without them. Hannah in particular was wonderful, but everyone I spoke to were incredibly helpful

Laura · 16 October 2025

Agent replied · 16 April 2026

Thank you Laura, it was a pleasure. Best of luck in your new home - Hannah & Simon

5/5

Google

Simon is quite simply the best estate agent I've ever come across - he is diligent, honest and a pleasure to do business with. He was very patient with us through a long purchase process and though he was representing the sellers, we felt he was also working with us and understood all our concerns. The Unique Property Company way of working is personal, hands-on and dedicated - and also fun. It's not often you want to stay in touch with an agent after a transaction, but we look forward to seeing Simon again and have already recommended him to others.PositiveResponsiveness, Quality, Professionalism

J · 25 December 2021

Agent replied · 24 December 2024

Fabulous, Juliet. Thank you, it was an absolute pleasure helping buy an extraordinary home. I’m looking forward to seeing you both again! - Simon

5/5

Google

I recently sold my live aboard boat with Unique. In spite of the complexity of selling a floating home as opposed to land based property the photographs and text inspired a great response from buyers wanting a different life style. In the final stages of the sale I was given total support and could not have wished for a better service from anyone. Thank you Unique Property Company especially Hannah Olsen.PositiveResponsiveness, Quality, Professionalism, Value

Anne · 27 August 2022

Agent replied · 26 August 2024

That’s so kind of you Anne, it was an absolute pleasure working with you. We’ll see you soon. -Hannah

5/5

Google

Hannah, Madelaine and the team at Unique Property Company were fantastic throughout the process of the sale of our townhouse in Hastings. Super professional and helpful. They guided us and found us an amazing buyer who fell in love with our house as we did! We can throughly recommend them! 5☆ service.

Mark · 16 April 2024

Agent replied · 26 August 2024

Thank you Mark! It's been a pleasure helping you with your sale, and we look forward to the next one! - Hannah & Madelaine

5/5

Google

A breath of fresh-air when it comes to dealing with Estate Agents. A personal approach to the sale, and should definitely be the go-to agent for someone looking to buy or sell a unique property. There is a clear chain of command and structure within the organisation, so you always know who is best to approach at different steps of the sale process. They understand that there is an art to the sale of a unique property and formulaically applying a £ per square foot may not always be a fair approach. They use excellent photographers and really do their best to capture every aspect of the property up for sale - ultimately this leads to a fairer reflection of what you are selling, and results in few "false leads". There is never pressure to accept an offer, and they are open to flexible contract arrangements when it comes to doing viewings yourself. Thanks for all your help!PositiveProfessionalism

Kris · 27 August 2021

Agent replied · 26 August 2024

Thanks Kristian, lovely working with you again. Best wishes, - Simon

5/5

Google

Moving home is disruptive on its own, but exceptionally more so when it coincides with a global pandemic. Hannah and her team at UPC were absolutely fantastic at keeping us both informed and reassured throughout; any issue or concern we identified was swiftly and comprehensively resolved. UPC distinguish themselves from the many others through their uniquely client-focussed approach. From first meeting Sandra at our original viewing all the way to finalising our move with Hannah, we were confident we were in safe hands, and this never came to be in doubt. We could not recommend UPC more highly!PositiveResponsiveness, Quality, Professionalism

Andrew · 27 August 2021

Agent replied · 26 August 2024

Thanks for your kind words Andrew - Hannah.

5/5

Google

We moved into a fantastic home with Unique properties. From our first enquiry to the post completion settling in, Unique properties has been excellent. We were supported and led through the process with care and updated at every step. Buying a property in England is no mean feat and we can truly say we were pleasantly surprised with the level of care we received. Unique wasn’t even our agents as we were the buyers but they lived up to their name and provided a truly bespoke and unique service. Hannah in particular became our friend philosopher and guide through this very stressful period. I wouldn’t hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Ajit · 27 August 2021

Agent replied · 26 August 2024

Thanks Ajit, what a journey! So pleased to have been able to guide you through. Lots of luck in your new home. - Hannah

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Unique Property Company's Google reviews

Questions about Unique Property Company

How many reviews does Unique Property Company have?

Unique Property Company's London office has 141 reviews across three platforms: 125 on Google, 9 on Facebook, 7 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Unique Property Company's rating?

Unique Property Company is rated 4.8 out of 5 across all 141 reviews, and 4.9 out of 5 on Google from 125 reviews, checked 9 October 2026.

Has Unique Property Company won any awards?

Yes. In The Trusted Agent 2026 awards: Unique Property Company, London won Trusted Agent.

Where is Unique Property Company's London office?

Unique Property Company, Unit 17, The Gransden, 39 Gransden Avenue, London E8 3QA.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.