Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAdam was helpful, informative and knowledgable in our efforts to find a flat back in London. Despite Coronavirus preventing us from travelling into the city for a physical viewing, Adam was very helpful in providing us with a virtual tour and giving honest opinions regarding the flat and surrounding area. The flat certainly did not disappoint and the bottle of prosecco was a nice touch by TBA properties for when we moved in. Would certainly recommend to others in the future.
Stuart · 26 March 2021
Agent replied · 28 May 2023
Thank you for your review - TBA Property
★★★★★ 5/5
GoogleThe Bespoke Agent provides personalised and accessible services in a wonderfully calm, unhurried way. It feels like 'accessible luxury': an attentive agent who took the time to understand our needs and preferences, guided us gently through the localised property-buying process, and knew exactly when to wait in the wings while we went through our decision process. I highly recommend the Bespoke Agent to anyone in search of a considered and inclusive real estate experience.
Julie · 26 March 2025
Agent replied · 13 January 2025
Such a fantastic summary of everything we stand to deliver in our service level. Thank you.
★★★★★ 5/5
GoogleBilly Cooper was extremely helpful and fully understood my priorities in the flat search. Thank you for listening and making the process less stressful.
Daniela · 26 March 2025
Agent replied · 13 January 2025
Understanding our client and customer requirements is a first step in any search so can ensure great service such as this!
★★★★★ 5/5
GoogleCharlotte is an absolute pleasure to deal with. She makes the process pleasant, quick and easy. Available and very communicative with any queries. We are very happy to have her with us on this adventure of finding a new place in London!
Glads · 26 August 2025
★★★★★ 5/5
GoogleI could have been more thankful and impressed with Adam’s help getting my commercial lease sorted during not only the pandemic, but also during a lock down. Super helpful (and patient) considering this was my first commercial lease. Business has been going for two years now, and grateful I had Adam and the team at TBA to get me started.
Thomas · 26 March 2023
Agent replied · 28 May 2023
It was our pleasure Thomas and we’re delighted to have you as part of the local business network.
★★★★★ 5/5
GoogleCharlotte was an excellent Bespoke Agent! She was super friendly and stayed in contact throughout the letting process, offering guidance and assistance whenever needed. Thank you again Charlotte, you made the process super easy and relaxed.
Anoushka · 30 September 2025
★★★★★ 5/5
GoogleWe had a brilliant experience with the team at The Bespoke Agent, and could not recommend them more highly. We were making an important life transition, and the team was there for us at every step of the way. They were a partner to us, and gave us the right advice to deliver the outcome we needed, including getting the right buyer for our home. We think they bring together deep local knowledge, valuable experience and complete commitment to achieve the best result for their clients.
TSJ · 30 October 2025
★★★★★ 5/5
GoogleMy experience with The Bespoke Agent has been fantastic, especially working with Charlotte. She has been very efficient with the process, whilst creating a friendly and supportive environment to handle any of my concerns. Thank you Charlotte!
Ryan · 26 July 2025
★★★★★ 5/5
GoogleSmooth, efficient and easy service. Moved into a rental flat offered by TBA with two others, Charlotte and team were communicative, easy and incredibly quick to act. A seamless experience
FCNI · 26 August 2025
★★★★★ 5/5
GoogleAdam and his team were awesome when it came to leasing our loft-style commercial premises in Shoreditch. Their straight-talking, common sense approach was a breath of fresh air. Will definitely use The Bespoke Agency again for anything property-related.
Tricky · 20 May 2025
★★★★★ 5/5
GoogleGeorge Root at TBA Property was incredibly helpful in finding me a rental apartment in Bloomsbury for a couple of students. He was highly responsive, factual and decisive, while also personable. I felt I was in good, capable hands from the start. George understood what I was looking for, knew what was available on the market and was able to move quickly to overcome any possible hurdles. A first prospect was quickly replaced with a better one. I appreciated his high level of professional service and would definitely turn to him - and TBA - again for a property solution. Top quality from a boutique estate agent.
James · 26 March 2023
★★★★★ 5/5
GoogleI’ve dealt with Toby and James for a number of years. They’re able to get viewings and deals over the line, they’re deft negotiators, they’re always reachable and responsive, and their portfolio and track has been a joy to see grow and flourish.
If you’re looking for classy and atypical properties that leave differentiated, you’re onto a winning team with them.
Martin · 26 March 2024
★★★★★ 5/5
GoogleJames from The Bespoke Agency was a pleasure to work throughout our buying experience. He was direct and honest, always highly responsive, and a problem solver whenever any snags arose. Would highly recommend James and team!
Peter · 26 March 2025
★★★★★ 5/5
GoogleTBA were a pleasure to deal with start to finish. Being first time renters in London we had lots of questions, all of which TBA were able to address and answer in a timely manner. George is a real professional and was extremely informative throughout the whole process. Excellent lettings agent!
George · 26 March 2022
Agent replied · 28 May 2023
Thank you very much George for the excellent feedback. We base our business on professionalism, courtesy and being informed - so glad to hear that George provided you with just that. Enjoy your new home!
★★★★★ 5/5
GoogleJames and Billy were brilliant at managing the sale of my flat, making sure that any queries were answered promptly so nothing became a problem.
James · 26 July 2025
★★★★★ 5/5
GoogleBoth Adam & George were polite & courteous. They were always prompt to reply and provided excellent customer service. Their advice was sound and they had good market awareness and knowledge. This enabled them to let our property in a short period of time at the price we desired.
Jagjit · 26 March 2022
Agent replied · 28 May 2023
Thanks very much Jagjit, much appreciated and we look forward to working with you and Surinder again. Valued clients indeed.
★★★★★ 5/5
GoogleToby and the team at TBA did a brilliant job of selling our warehouse apartment After initially listing with a boutique and a major, neither of whom managed to get a single offer, we switched to TBA. Toby immediately arranged a succession of high quality viewings and managed to secure the sale at a price far above what the initial two agents had been telling us the apartment would go for. Toby was a pleasure to deal with throughout, and a cut above the other agents we worked with. Highly recommended.
Joe · 26 March 2022
★★★★★ 5/5
GoogleI worked with George from TBA in June 2021 and he was incredible to work with. Very quick and efficient with meeting us each time. He was knowledgable of the flat and the surrounding areas and listened intently to our needs and concerns. He and TBA were very flexible when working with us and we are now in a dream flat. Could not be happier and I would work with George and TBA again if I could and recommend them to anyone.
Tesh · 26 March 2022
★★★★★ 5/5
GoogleTom and the Bespoke Agency team were brilliant arranging the purchase of my new property in Shoreditch. Very personable and efficient throughout and a big bonus was the ease of communication through WhatsApp which really sped things up. Would highly recommend.
Howard · 15 April 2026
★★★★★ 5/5
GoogleHave just signed a year lease and moved into a four bed property with TBA. Was easy and professional, James was honest and realistic with us about any negotiations with the landlord. Signing the lease was quick and clear, would recommend TBA properties for anyone looking to rent a property in London.
Savannah · 26 March 2021
Agent replied · 28 May 2023
Thank you for your review - TBA Property
★★★★★ 5/5
GoogleMy experience dealing with Adam has been a pleasure - he is very responsive, he understands the landlords requirements and introduces one to prospective tenants who fit the bill as it were in terms of landlord preferences. I would highly recommend TBA for a professional and yet personal letting agent experience
John · 26 March 2021
Agent replied · 28 May 2023
Thank you for your review - TBA Property
★★★★★ 5/5
GoogleCharlotte at TBA is absolutely fantastic! She was incredibly attentive and super quick to respond throughout our lease process. She's super helpful and truly went above and beyond, even speaking to us while she was on holiday! We are so excited she helped us sign on a home we really love. We can't recommend her enough❤️
Yaara · 30 October 2025
★★★★★ 5/5
GoogleAdam was of great help initially renting out our property and then presenting a buyer. During a long and complex sales process he was very hands-on helping through the process to come to a conclusion of the sale.
TBA did a great job throughout and I can highly recommend the service.
John · 26 March 2024
★★★★★ 5/5
GoogleThe team at TBA were fantastic to deal with across the whole process of securing our home. Their curated selection of high quality/finish properties stood out immediately, coupled with responsiveness and advocacy through the offer and finalising stages - they really did stand out in what is a crowded market. We thank Adam personally for all his help. So far greatly enjoying our new home.
J · 26 March 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.