Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleToby and his team have sold and let a number of properties for us over the years and most recently handled a sale. From getting viewings through to securing a sale we received ongoing support and were kept fully up speed. Toby worked closely with ourselves and the purchasers to ensure the whole process went as smoothly as possible and we would not hesitate to use them again. It’s a rare to find such down to earth, responsive and tenacious agents. Thank you Toby!
Amanda · 26 March 2025
Agent replied · 28 May 2023
Thank you for your review, a lovely long standing client!
★★★★★ 5/5
GoogleFor us, The Bespoke Agent is the gold standard for estate agents - and we have pretty much worked with all the high-end ones. Firstly, Toby and Adam really listened. They truly understood our needs - they took the time to get to know us. Secondly, they know London's unique properties and many owners - the home we purchased wasn't even on the market. Thirdly, they were there at each step along the purchase journey. We can't thank Adam and Toby enough.
Robert · 26 March 2025
Agent replied · 13 January 2025
Beyond pleased to have helped you secure your dream penthouse. It was a delight from start to finish.
★★★★★ 5/5
GoogleBilly from The Bespoke Agent was great to work with during my property purchase. Right from the start, he was incredibly helpful, offering tips and recommendations that made the whole process much easier. He kept everything moving smoothly by acting as the main point of contact between buyer / seller and the solicitors.
I especially appreciated how approachable Billy was - I always felt like I could reach out with any question, and he’d respond quickly with clear, honest answers. Overall great experience!
P · 26 March 2025
Agent replied · 13 January 2025
We understand that communication is absolutely key with the house buying process so we're really pleased to hear Billy was excellent from start to finish! Hope you are enjoying your new home.
★★★★★ 5/5
GoogleI came across a flat in a building that my girlfriend and I absolutely fell in love with. Charlotte from The Bespoke Agent was one of the friendliest and most understanding agents we'd come across in our search and really took the time to make the whole process so easy. Couldn't recommend Charlotte and the The Bespoke Agent enough and will definitely be encouraging more to use them too.
Sonny · 25 March 2026
★★★★★ 4/5
GoogleWe worked with Adam at TBA. From the moment I put an enquiry into the listing to the day we completed, the team was responsive and helpful through our first purchase process. The fact that we got this across the line in less than 2 months from start to finish should be testimony enough of the level of focus and commitment Adam and co. displayed. We highly recommend TBA.
Angel · 26 March 2025
Agent replied · 13 January 2025
A pleasure finding you and your family your new wonderful loft! Have a lovely Christmas
★★★★★ 5/5
GoogleCharlotte has been exceptional in ensuring that we secured the ideal flat. She is incredibly kind, reliable, and highly responsive, consistently addressing our queries with efficiency and care. Throughout the process, she remained warm, friendly, and remarkably patient, even when there were delays from our side. Her supportive approach and professionalism made the entire experience smooth and reassuring.
Devika · 21 March 2026
★★★★★ 5/5
GoogleFacing the daunting task of finding a place to rent in London, George and the team at TBA made the process seamless. George was everything you want from an agent - genuine, knowledgable and a great communicator, making us feel confident putting our trust in him. We would definitely recommend TBA to anyone looking to find a place in London.
Olly · 26 March 2025
Agent replied · 13 January 2025
Thank you Olly for recognising George's hard work - he is committed to a service level second to none.
★★★★★ 5/5
GoogleI instructed The Bespoke Agent to let out my flat and within 2 days after the advertisement went live, they got me a tenant. They then took care of vetting my tenant’s immigration, employment and financial backgrounds. They prepared the Tenancy Agreement and organised the tenancy deposit scheme on my behalf while I was on my holiday. I totally trusted The Bespoke Agent because they conducted their business in a trustworthy and professional manners. I would recommend them to all my friends and any potential landlord or tenant out there. Thank you Adam, George, Fred and Helena for your help.
Alvin · 26 March 2024
Agent replied · 13 January 2025
Thank you so much Alvin - always have such a great way with words!
★★★★★ 5/5
GoogleI don’t generally do reviews so consider this one to be for good reason…
I’ve been working with Adam and his team at Bespoke for the last year on one major sale and also a smaller rental. I have to say that I’ve never dealt with agents so un-agent like, and I mean that as the highest of compliments. Bespoke are as their name suggests, working for you and your property and not, as most do, for the bell ringing sales and profits. Their tailor made approach and genuine hard work and awareness have made my dealings with them a pleasure.
No need for other agencies when Bespoke are on your team. Thanks guys and until the next project…
Waterways · 26 March 2024
Agent replied · 13 January 2025
These words are so appreciated and summarise everything we stand for. Thank you Christine.
★★★★★ 5/5
GoogleGeorge was incredibly helpful and diligent in making sure everything was sorted in time for our move in date despite various complexities! He often worked overtime to chase application items across various time zones and involved parties.
Everyone at The Bespoke Agent displayed a high level of diligence and professionalism but George especially was a star!
Thanks for setting us up with our dream home!
Elle · 29 November 2025
★★★★★ 5/5
GoogleCharlotte and the team found us very good tenants in a very timely manner. They worked hard and were very responsive when we needed support. We felt that their vetting process ensured that we had no worries about the let. I would thoroughly recommend their services.
Rosie · 16 April 2026
★★★★★ 5/5
GoogleAdam and his team at TBA did an amazing job at selling our property in Hoxton and exceeded all expectations in a tricky market! We would definitely recommend them highly... All the agents we met were personable, friendly and professional, but most importantly they got the job done!
Romy · 26 February 2026
★★★★★ 5/5
GoogleJames and his team have been incredible. A difficult house to sell given the high quality of the finish relative to the area, the layout and the price per sqf we were looking to achieve. But where the Main Street agents failed for over 6 months, Bespoke Agents went above and beyond to find the right buyer. You simply cannot compare the service the bespoke agents provide with the big estate agents, it’s a different league.
Maximilian · 26 March 2025
★★★★★ 5/5
GoogleImmani was fantastic to work with. She was very helpful specially when i took over new account, always gave prompt replies to emails and was easily available by email or phone whenever I needed her. I highly recommend TBA and her services.
S · 26 January 2026
★★★★★ 5/5
GoogleCharlotte was incredibly professional and supportive throughout. She moved fast to help me secure the property I wanted, and the whole process was seamless and genuinely pleasant. I really appreciated how easy she made everything feel.
Liang · 26 February 2026
★★★★★ 5/5
GoogleMy husband and I had an amazing experience with The Bespoke Agency and our agent, George. They were proactive, responsive, and attentive to every detail. George went above and beyond to meet our needs, and we’re truly grateful to have found our beautiful new home with their help! highly recommend using this agency.
Steph · 26 August 2025
★★★★★ 5/5
GoogleThe Bespoke Agent has been fantastic and I can’t recommend them highly enough. They found me a suitable tenant quickly and efficiently. Adam and George were professional and made the process smooth and easy.
Jessica · 26 March 2025
Agent replied · 13 January 2025
Thank you so much Jessica for your kind words - we love your loft!
★★★★★ 5/5
GoogleThe Bespoke Agent group really works together to achieve a positive outcome for their clients.
They helped us when we were up against a clock in finding a new place to live that would measure up to the one we had been in for almost 5 years and loved.
We are grateful for their time and efforts in helping us when we were struggling and recommend both their rental and sales team to prospective clients.
Toby · 8 April 2026
★★★★★ 5/5
GoogleGreat experience with Max Wightman at The Bespoke Agent'™ …
Professional, Polite and Persistent 💥💥
I would highly recommend this chap who held our sale together throughout.
Highly experienced and empathetic..
Max has heaps of patience and a particularly Persistent nature.
Many thanks 🙏 again.
Robert · 30 October 2025
★★★★★ 5/5
GoogleWe recently found our new home with The Bespoke Agent, the process has been super seamless and communication with both George and Helena has been 10/10. An absolute joy to work.
Jason · 26 March 2025
Agent replied · 13 January 2025
10/10 - just wow, thank you very much!
★★★★★ 5/5
GoogleGreat agency ! I've worked with Billy who has been super helpful and of high professional standards - on time, efficient and very transparent ! I would highly recommend !
Mohamed · 26 March 2025
Agent replied · 13 January 2025
Thank you very much for your review Mohamed - clear communication is always critical!
★★★★★ 5/5
GoogleI highly recommend The Bespoke Agent, who assisted us with our move into London this summer. Helena and George were extremely communicative, flexible, and professional throughout the rental process.
Kate · 26 March 2025
Agent replied · 13 January 2025
Fantastic to hear and thank you for your kind words.
★★★★★ 5/5
GoogleBilly was overall great. He responded quickly, and when was on break he got a colleague to cover which was also great.
I had a lot of issues with my bank for the mortgage, but Billy was great in keeping the developer up to date and ensuring my offer remained
Daniel · 26 July 2025
★★★★★ 5/5
GoogleEverything went smoothly and the communication with the agency was super easy. Helena, the agent who was taking care of our agreement was very helpful and kind. :)
Iwan · 26 March 2025
Agent replied · 13 January 2025
Thank you very much for taking the time to leave us a review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.