Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotStrutt and Parker Shrewsbury
Strutt and Parker, Estate Agents, ShrewsburyWe have now successfully completed the sale of our lovely house in Church Stretton (Shropshire). We are delighted with the help and support of Strutt and Parker (Shrewsbury) in getting to this point. Earlier attempts to sell the house with other estate agents failed but Strutt and Parker did it. This was the result of an enthusiastic and pro-active approach by S&P and we are in a position to compare and S+P are streets ahead of other agents. We hope we don’t have to move house again but if we do we will use S+P
John · 19 June 2022
★★★★★ 5/5
TrustpilotFantastic service, highly recommended
We instructed Sarah Cull from the Salisbury office of S&P to assist with the sale of a property owned by a company in administration (in respect of which we were the administrators. Sarah, Fiona and the rest of the team went over and above to achieve a sale at list price despite a number of hurdles that arose along the way including the original purchaser dropping out. Always on hand to answer queries in a quick, efficient and friendly manner, regular updates and overall absolutely fantastic service. Would recommend and will definitely be using again.
David · 21 April 2022
★★★★★ 5/5
TrustpilotFrom the moment we met Sarah and some…
From the moment we met Sarah and some of the other staff at Strutt and Parker through seeing one of their properties it felt like they were invested in our journey to get the property we wanted, Even when we thought we weren’t going to get the house they were supportive and kept us in the loop at all points, We got our dream house eventually which was a dream come true and has changed our own lives personally, the whole process was well supported and professional throughout and we are happy to have dealt with such wonderful staff. Thank you everyone at Strutt and Parker.
Becky · 19 April 2022
★★★★★ 5/5
TrustpilotThe Exeter office gave us exceptional…
The Exeter office gave us exceptional service in times of adversity & achieved a good price for our Passivhaus Certified Penthouse at Seaton Beach. Special thanks to Isabel for extra service to ensure our buyers were looked after.
Mike · 5 March 2021
★★★★★ 5/5
TrustpilotGina Simpson has been a fantastic…
Gina Simpson has been a fantastic Estate Agent who was diligent and looked after us throughout the process of purchase of property and understood our deadlines and needs. This was a great experience for us.
Mehdi · 25 September 2021
★★★★★ 5/5
GoogleHugh did a great job for us, got a lot of interest quickly and a good price
Alex · 16 September 2025
★★★★★ 5/5
TrustpilotI recently had to decide which estate…
I recently had to decide which estate agent we would use to sell our 20 acre Farm in Ewhurst.I had lived on the farm for over 15 years, and had converted the farm outbuildings into affordable units for letting.We eventually chose Strutt and Parker, and right from the word go, Ken Roberts advised us to split the farm into four separate units, so that prospective buyers could either buy the whole farm or the separate units.Splitting one title into four separate titles is a lot of work. We made good use of Strutt and Parker's mapping team who are land registry approved.This made getting drawings a simple task.We also used the amazing team at Strutt and Parker to produce a brochure showing the four separate units, which once published on the web sites caused a massive response, such that we were getting in excess of twelve viewings per day.We were looked after by an experience team of property sales negotiators who handled all the viewings and dealt with the prospective purchasers.Thanks go to Nadia, Pippa, Holly, Sarah-Jane, Debra,Stephanie and in particular to Jackie who has a special relationship with the solicitors acting for both the seller and the purchaser.Working together the team at Strutt and Parker, sold all four lots and dealt with lots of tricky questions to achieve total farm sold for the price they thought they could achieve from the outset. I would not hesitate to use Strutt and Parker again.Ian Mills
Ian · 25 February 2022
★★★★★ 1/5
TrustpilotTerrible experience with Strutt and…
Terrible experience with Strutt and Parker in Shrewsbury. Started badly with incompetent property detail collation and went downhill from there. They nearly lost us our sale and we had to take over the management from that point on. Would definitely not use them again.
Steve · 25 August 2022
Agent replied · 15 June 2024
Dear Steve,Firstly, please accept our apologies for the delay in responding. We've had some challenges accessing our account. Thank you for your feedback. Please could you email our team at complaintsanddisputeshandling@struttandparker.com with your contact details and we can investigate further.
★★★★★ 5/5
TrustpilotSuperb service
Towards the end of last year I viewed and ultimately went on to buy a house in Hastings which was being marketed by Strutt Parker in (unusually) Canterbury. The sale/purchase was handled by Simon Backhouse at that office, who was superb, understood my specific issues and requirements and managed the difficulties of a somewhat long distance transaction so that I never felt anything was too much trouble for him. He understood everything, and gave me good solid advice. I felt myself to be very much in expert hands. (Caroline, who did much of the commuting to and from the viewings, was also a cut above). I would happily recommend this agency, and Simon in particular, to anyone selling or indeed buying a property. Good old fashioned, high quality service, albeit speeded up for the twenty first century.
Bigsweet · 8 February 2022
★★★★★ 5/5
TrustpilotWinchester Office.
This appertains to the Winchester Office, where we had the good fortune to meet Patrick Glynn-Jones & his associate Fiennes McCulloch who handled the sale of our house. They made it a seamless & quick experience exceeding a price beyond other agents recommendations. We found both of them very approachable & very professional. I would happily recommend them to family & friends if & when they may want their homes marketing. An excellent job & our sincere thanks. Mr. A Lidington
Mr · 10 November 2021
★★★★★ 5/5
TrustpilotGerrards Cross Lettings Team ......First Class
Thank you Charlotte and team for your professionalism speed and top quality service in helping me relet our apartment in GXAlways a pleasure to deal with your team as you take the hassle out of the process
J · 21 October 2020
★★★★★ 5/5
TrustpilotStrutt & Parker Pangbourne Review
The sale of our property went through fast and the communication made the whole process and experience extremely efficient.
Mark · 1 August 2025
★★★★★ 5/5
TrustpilotI recommend Michael Houlden and his team in Cambridge
I was so impressed with Michael Houlden who handled the negotiation of the sale of my large listed property. He is extremely enthusiastic and friendly and quickly understands the characters of both seller and buyer and handles all situations well. He even worked, if necessary, out of business hours. He ensured anyone to deal with my sale had visited the house before it was launched. Vanessa who undertook the viewings was brilliant as was Chloe in the office who set up appointments and dealt with questions.
Vanda · 27 September 2021
★★★★★ 5/5
TrustpilotProfessional and efficient
Very good, personal service. We chose Strutt and Parker because of their large data base and the virtual viewing quality of their videos. Everything went smoothly and we will chose them again in the future.
Ann · 14 February 2021
★★★★★ 1/5
TrustpilotThis agents refuse to take me off their…
This agents refuse to take me off their database, they keep sending me information on available listing like every day. this pollutes my mailbox and frustrates me, I had written to them many time to stop and used UNSUBSCRIBE feature nothing works so far. I just like to share this so others are aware.
Elena · 1 March 2024
★★★★★ 5/5
TrustpilotThe Winchester office is highly recommended
It has been a pleasure working with the Winchester office to sell our house. Each member of the team works well together and despite it being a very busy period, they never seemed too busy to find time for a discussion. They began by giving us a realistic expectation of how the process would work and what price we should expect. When we put the house on the market they did all the hard work and kept us fully informed at each step. I have recommended then to friends as hard working, straightforward, fair and fun to work with.
Simon · 1 September 2021
★★★★★ 5/5
TrustpilotResidential purchaser
Residential purchaserWe dealt with Simon Backhouse at the Canterbury office throughout our purchase. He was always very helpful, knowledgeable and a pleasure to deal with. I would thoroughly recommend Simon and the Canterbury team.
C · 6 April 2021
★★★★★ 5/5
TrustpilotAmazing service
We recently brought a house through Strutt and Parker. All I can say is they have been amazing from start to finish. Belinda at the Cambridge branch helped us from the minute she showed us around our home , until after we exchanged. She was incredible at advising us on what we needed to do, liaising with the buyers, dealing with solicitors and getting so many answers for our questions. She always responded to emails in a timely manner and was so wonderfully kind. We can not thank her enough. If I was selling my house she is exactly the person you would want to deal with.
FC · 18 August 2021
★★★★★ 5/5
TrustpilotGreat service from start to…
Great service from start to finish....Adrian and the team really take as much of the stress away as they can.. the most relaxing sale I have done so far..thoroughly recommend Adrian and the lewes team
Lynne · 11 November 2020
★★★★★ 5/5
TrustpilotBuying and Selling through Strutt and Parker
We were in the fortunate position of selling our house through Strutt and Parker in Winchester and buying through Strutt and Parker in Salisbury. Which allowed for fantastic communication through a time that could have been difficult. Fiona in the Salisbury office was fantastic and managed to balance the need of the vendors along with our needs to buy the house. She was bright, friendly and helpful at all times. Patrick in the Winchester office, along with the rest of his team, worked above and beyond to get our house moving through these strange Covid times. It was always good to see a member of the team for the viewings. I can’t not rate our experience with Strutt and Parker highly enough.
Jemima · 17 June 2021
★★★★★ 5/5
TrustpilotA Cottage in the Cotswolds
We took a risk by selling our house with a ten weeks completion date in which to find a rental in which to live in the Cotswolds. The market for rental was totally overheated. almost no properties were available. Some agents were very offhand in dealing with us. We were fortunate that a property marketed by Strutt and Parker Banbury became available and their agent actively contacted us in response to our previous enquiry. Through their careful negotiation it was possible to agree terms to change from a furnished let to our being able to take out the furniture and install our own. The property had not been well treated, but the agent arranged that it was spruced up and cleaned before our arrival. The whole process involved considerable work on behalf of the agent without which it would not have been successful. We enjoyed a very personal experience which made our move possible and we can thoroughly recommend S & P's service..
Geoffrey · 11 June 2021
★★★★★ 5/5
TrustpilotStrutt and Parker Salisbury
Strutt and Parker Salisbury (Sarah Cull) has been a delight to work with. The process of buying a house can be painful, but Sarah’s charming professionalism, patience, honesty, tenacity, kindness and extraordinary diplomatic negotiating skills, sets herself and Strutt and Parker way ahead of the other estate agents in the area (we had dealings with most of them.) I could not recommend her , and the office more, including Carola and Fiona. A class of their own. Thank you so much.
Mopsy · 8 June 2021
★★★★★ 5/5
TrustpilotThe sale of our house was handled by…
The sale of our house was handled by Marcus Browne in the Winchester office. The whole sale process was expertly managed by Marcus and the service provided by Strutt & Parker was excellent throughout. The sale was very complicated but Marcus handled the whole process with professionalism and true commitment. I changed my estate agent to Strutt & Parker a few months ago because the previous agent was singularly inadequate with no results in sight - not so with Strutt & Parker and Marcus Browne.
Roger · 14 April 2021
★★★★★ 1/5
TrustpilotAvoid
They were a property managing agency for my previous flat (London, Chelsea branch). Nothing was ever done on time - to have anything fixed or replaced took absolute ages, then i moved out 6 weeks ago and they still haven’t returned my deposit. Choose another agency if you can
Tat · 14 January 2021
Agent replied · 15 June 2024
I’m very sorry to read of your disappointment. Please do contact me so that we can discuss the matter.
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