Trusted Agent profile · London

Strutt and Parker London reviews

4.6

★★★★★ Excellent

594 reviews across 2 platforms

103, Kensington Church Street, London, W8 7LN

Strutt and Parker's office in London, at 103, is rated 4.6 out of 5 across 594 reviews on two platforms, including 152 Google reviews rated 4.9.

Google logo

4.9 / 5

152

Reviews on Google

This office

Trustpilot logo

442

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent service

Excellent service, bespoke, friendly, and last but not least, efficient...Excellent, personal service. Charlotte and Katie are a real professional team: good listening skills to tailor your needs, very efficient in solving problems, making your renting experience as simple as valuable. They are far from the ”cliche” of many estates agents. I will definitely recommend them, and use them again.David

David · 20 October 2020

5/5

Trustpilot

Strutt and Parker Perth

I used Strutt and Parker to purchase a plot years ago and now I used their services once again when selling it. Very professional and helpful. Always responding to important emails from myself and the solicitor.

Andrea · 13 September 2023

5/5

Google

All our dealings with Ms G.C. and her team at S&P Kensington over the past 5 years have been of the highest standard: sharp grasp of our needs, very knowledgeable and excellent advice, outstanding soft and hard skills, speed of response, flexibility, here to help, anticipation and ability to propose appropriate solutions. Consistently outstanding level of service. Most valuable of course. Definitely worth it.

Jc · 17 June 2018

5/5

Trustpilot

Service was excellent from the start

Service was excellent from the start. Strutt & Parker were easy to contact and kept us up to date throughout the purchase of our house. Sarah worked particularly hard to answer questions, get information from vendors and to generally ensure that the purchase went smoothly. We are grateful for the excellent service provided.

Tom · 8 December 2021

5/5

Trustpilot

We have recently sold our property with…

We have recently sold our property with Strutt & Parker. Gina Simpson our agent was so professional and experienced and an absolute pleasure to deal with. She made the whole process from beginning to end a pleasant experience. We really felt like we were very capable hands and couldn’t recommend her and Strutt and Parker more highly.

Sarah · 3 March 2021

5/5

Trustpilot

Got shown around a flat that turned out…

Got shown around a flat that turned out not to be for us but the viewing agent Shirlie I must say was brilliant. Knowledgeable about the apartment, the area and developer. Tried to come up with solutions to our issues with the property without being pushy or unrealistic in her suggestions.

Joe · 21 March 2022

5/5

Trustpilot

Someone you can trust

Have had a couple of viewings recently as just starting the journey to think about getting more space than we currently have. Been shown around by Katherine who was just great. So relaxed, nice, informed, and just felt really comfortable and supported. Great experience, and will continue working with Katherine as we look to find out next place.

Kevin · 29 October 2020

5/5

Trustpilot

As a house buying virgin i have utmost…

As a house buying virgin i have utmost confidence in the service i received from the team at Strutt and Parker Salisbury. Sarah Cull and Fiona have been nothing but helpful, kind, efficient,omni-available and sympathetic. Thanks to them the entire procedure has been positive and succsessful. I thank them and would rate them with total impunity.

V · 29 March 2021

5/5

Google

Joss Hatcher-Davies was a fantastic person to deal with and found us a lovely property.

Charlie · 17 June 2018

5/5

Google

We dealt with Sophie Alexander and her attention to detail and customer care were exemplary

Claire · 17 June 2018

5/5

Google

After renting through a few numerous estate agents over the years, Joss Hatcher-Davis of Strutt & Parker, Kensington Church Street office gave me a truly professional service, he worked around the clock, to find me the perfect property to suit my criteria. I highly recommend using him, as your next agent when you wish to let a property in the Kensington area !

Alex · 17 June 2018

5/5

Trustpilot

Responsive, communicative, and helpful

We have been tenants at a property managed by Strutt & Parker for the last two and a half years. During that time they have been quick to respond to any communications, helpful, and super attentive to any of our needs. Would also like to highlight Jay specifically who has been absolutely fantastic through everything.

David · 14 May 2021

5/5

Trustpilot

Amazing communication

We're still in the process of purchasing through Strutt and Parker, but the communication from Izzy at the Banbury office while we go through this process has been amazing. She's been beyond patient with my annoying questions and nothing has felt like too much trouble, she really is making the whole process a lot easier. Highly recommend!

Sofie · 24 November 2020

1/5

Trustpilot

BAD PROPERTY MANAGEMENT

Watch out from this property management. They steal your money and they don’t do anything. I have a roof leak reported several times for a year and they just don’t care. People leave shoes and personal belongings in common areas which is forbidden for fire hazards, and they don’t do anything. Very bad.

Fab · 18 September 2021

5/5

Google

Sophie was incredibly helpful in helping us find our new property - thank you!

Olivia · 17 June 2018

5/5

Google

I worked with Joss, he was very helpful and found me a great flat

Will · 17 June 2018

5/5

Trustpilot

Gerrards Cross Team provide excellent service

I sold and bought using the services of Strutt & Parker Gerrards Cross Branch. It was an excellent service provided by an outstanding TEAM. They were knowledgeable, patient and helpful at all times and provided reassurance and support during some difficult times. They were always "there" and communications were clear and timely throughout. very highly recommended

Mr · 9 December 2020

5/5

Trustpilot

Sevenoaks branch recommended…

Andrew Harwood at the Sevenoaks office is an absolute gem. Handled a high value sale magnificently. He has just the right touch, knowing when to push and when to tread carefully. Always accessible, friendly and with plenty of sensible advice. He’s backed up by a charming team who were informed and efficient throughout. Very highly recommended!

Richard · 17 November 2020

5/5

Trustpilot

The Best in Town !

We have let our unique contemporary property in extensive organic gardens through Strutt and Parker, Gerrards Cross for the last 15 years. We have been hugely impressed with their service, right from the advertising and marketing stage thru to the final contracts.The team is always available at the end of the phone with advice and support.

Anita · 23 October 2020

5/5

Trustpilot

I'm very grateful to Associate…

I'm very grateful to Associate Director, Ms Victoria for her very professional handling of the purchase and sale of the property, which made the purchase of the property very smooth. If you are thinking of selling or buying a property, I would highly recommend contacting her.

Naomi · 11 July 2022

5/5

Trustpilot

It takes one to know a good one.

As a former FRICS I knew of Strutt & Parker's presence in the market and am glad that I chose them for their effective handling from the initial instruction, through marketing and close, personal involvement at critical points in the sale, keeping it on track and bringing to a very satisfactory conclusion.

Martin · 24 June 2021

5/5

Trustpilot

Excellent service, could not fault any part of the process.

Mark and Izzy helped us to sell our lovely home. We could not fault their professionalism, communication skills and honesty throughout the entire process.With life in Covid chaos, their skills were very much in the spotlight and they both shined through. Many thanks to them both and we would recommend Strutt & Parker, Banbury

Luci · 3 December 2020

1/5

Trustpilot

Not reliable.

They will not necessarily get you the best price if you are using them to sell, but they will rather sell to their ''favoured'' buyer. If you are a buyer they may or may not pass your offers through to the vendor.

Malih1 · 28 September 2022

5/5

Trustpilot

Strutt & Parker Winchester

We have just purchased our house which was marketed by Strutt and Parker's Winchester branch. I cannot stress enough how excellent the service we received was. Fiennes McCulloch in particular went above and beyond to ensure the process was as stress free as possible. Would definitely recommend.

Janette · 10 February 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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