5/5
GoogleExcellent! Kept me updated and secured a fantastic deal.
Agent replied · 16 April 2026
Thank you for taking the time to share your experience, Natalie! We're so pleased to hear you were happy with the communication and outcome.
Trusted Agent profile · London
Strettons London reviews
★★★★★
48 reviews across 2 platforms
1-3 Sun Street, London, EC2A 2EP
Strettons's office in London, at 1-3 Sun Street, is rated 3.2 out of 5 across 48 reviews on two platforms, including 38 Google reviews rated 3.6.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleStrettons is the best commercial agent in East London in my opinion. The team (Tom, Chris, Abas, Sean etc...) is always super helpful and really looks after their clients. They know what we want and always get in touch with us when they think a deal fits our business need. Can't recommend them enough 👍👍
Agent replied · 11 June 2024
Hi Remi, Thank you so much for the kind review. The commercial team will look forward to continuing working with you to find new opportunities. Best, Strettons
5/5
GoogleWe spent around six months seeking the right commercial space for us. Other agents failed to return our calls and cancelled appointments. But we found Strettons had the most interesting properties and most helpful staff. As a result, we have taken a lease on a four storey Grade II listed building in E1 we are very excited by.
Agent replied · 11 June 2024
Thank you for taking the time to leave us a review, Tris. We appreciate the feedback and wish you all the best in your new space.
1/5
TrustpilotAwful communication
Awful communication. Disrespectful sharks.
Agent replied · 25 December 2025
Hi itstolgs, we're really sorry to see you've had this experience. Our offices were closed from the 24th Dec to 2nd Jan (the date of your review) for the holiday break, so that may have impacted response times. I'm unable to find the nature of your work with us if you can please email contact@strettons.co.uk so we can look into this urgently and fix it for you?
1/5
GoogleAs a commercial tenant, we find this business to be very poor with reactive communication. For instance, if the heating breaks or plumbing floods, the secretaries insist entire teams are in meetings constantly and unable to speak on the phone, they apologise with ridiculously accents, and put you through to voicemail without allowing you to speak. They even have the audacity to say that speaking to them is "clogging up the switchboard" on a call lasting less than 40 seconds. Unreal!
5/5
GoogleI've worked with at least a few agents in London and to be honest have become somewhat jaded over the years but Tom & team at Strettons really impressed. We had a really aggressive timeline to move into a new office and they absolutely made it their priority to try and help us to achieve it. Always responsive and professional, I would definitely recommend them to friends and family.
1/5
GoogleTerrible landlords, office building of 3 floors has been in disrepair for over 3 years, constant promises of refurbishment with no delivery. They built a new attic floor but left the rest of the building falling apart. Building works were not organised with the three offices in the blocks, so noisy works were carried out in working hours for over a year. Terrible at keeping in contact, awful management.
5/5
GoogleStrettons helped us find our first ever commercial space. There knowledge and experience was invaluable. Tom particularly was a great person to work with, who went out of his way to help and could answer any queries we had. Highly recommend.PositiveResponsiveness, Professionalism
5/5
Trustpilotgreat company
great company, brought a commercial unit. and could not thank them enough.
5/5
GoogleTom and Jon from the City & City Fringe branch were really great in helping us find and secure the right property for us. They were super helpful and stayed available throughout the process.
1/5
GoogleAlways in league with the leaseholder. Unpleasant to deal with. Thank god we have moved to a modern shared office block without the need to deal with these old school cabals and shadowy dealings.
5/5
GoogleTom at Stretton's was great throughout. Made everything easy and always responded quickly
5/5
GoogleAlways polite & professional and a pleasure to deal with Tom.PositiveProfessionalism
1/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hi Oscar, we are sorry to see that you were unhappy with the service provided. We would like to investigate this review further, so please can you message contact@strettons.co.uk?
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Strettons London
How many reviews does Strettons London have?
Strettons's London office has 48 reviews across two platforms: 38 on Google, 10 on Trustpilot (across the whole business).
What is Strettons London's rating?
Strettons London is rated 3.2 out of 5 across all 48 reviews, and 3.6 out of 5 on Google from 38 reviews.
Where is Strettons's London office?
Strettons London, 1-3 Sun Street, London, EC2A 2EP.
