Trusted Agent profile Β· London

Strettons London reviews

3.2

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48 reviews across 2 platforms

1-3 Sun Street, London, EC2A 2EP

Strettons's office in London, at 1-3 Sun Street, is rated 3.2 out of 5 across 48 reviews on two platforms, including 38 Google reviews rated 3.6.

Google logo

3.6 / 5

38

Reviews on Google

This office

Trustpilot logo

10

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Strettons is the best commercial agent in East London in my opinion. The team (Tom, Chris, Abas, Sean etc...) is always super helpful and really looks after their clients. They know what we want and always get in touch with us when they think a deal fits our business need. Can't recommend them enough πŸ‘πŸ‘

Remi Β· 28 March 2022

Agent replied Β· 11 June 2024

Hi Remi, Thank you so much for the kind review. The commercial team will look forward to continuing working with you to find new opportunities. Best, Strettons

5/5

Google

We spent around six months seeking the right commercial space for us. Other agents failed to return our calls and cancelled appointments. But we found Strettons had the most interesting properties and most helpful staff. As a result, we have taken a lease on a four storey Grade II listed building in E1 we are very excited by.

Tris Β· 11 June 2019

Agent replied Β· 11 June 2024

Thank you for taking the time to leave us a review, Tris. We appreciate the feedback and wish you all the best in your new space.

1/5

Trustpilot

Awful communication

Awful communication. Disrespectful sharks.

Itstolgs Β· 2 January 2025

Agent replied Β· 25 December 2025

Hi itstolgs, we're really sorry to see you've had this experience. Our offices were closed from the 24th Dec to 2nd Jan (the date of your review) for the holiday break, so that may have impacted response times. I'm unable to find the nature of your work with us if you can please email contact@strettons.co.uk so we can look into this urgently and fix it for you?

1/5

Trustpilot

Avoid. Run away. Bandits operates from a large office

No words can describe these bandits who operates from a large office building. If you are reading this don't even think about doing any business with this company even it is very very tempting. Avoid at all cost if your life is important.

Giorgo Β· 23 August 2024

1/5

Google

As a commercial tenant, we find this business to be very poor with reactive communication. For instance, if the heating breaks or plumbing floods, the secretaries insist entire teams are in meetings constantly and unable to speak on the phone, they apologise with ridiculously accents, and put you through to voicemail without allowing you to speak. They even have the audacity to say that speaking to them is "clogging up the switchboard" on a call lasting less than 40 seconds. Unreal!

Chelsea Β· 11 June 2016

1/5

Trustpilot

Join me to take strettons to court-First-tier Tribunal (Property Chamber)

A Call for Accountability, My Experience with Strettons

Minimarket Β· 7 June 2025

5/5

Google

I've worked with at least a few agents in London and to be honest have become somewhat jaded over the years but Tom & team at Strettons really impressed. We had a really aggressive timeline to move into a new office and they absolutely made it their priority to try and help us to achieve it. Always responsive and professional, I would definitely recommend them to friends and family.

Emily Β· 11 June 2019

1/5

Google

Terrible landlords, office building of 3 floors has been in disrepair for over 3 years, constant promises of refurbishment with no delivery. They built a new attic floor but left the rest of the building falling apart. Building works were not organised with the three offices in the blocks, so noisy works were carried out in working hours for over a year. Terrible at keeping in contact, awful management.

Simran Β· 11 June 2018

5/5

Google

Strettons helped us find our first ever commercial space. There knowledge and experience was invaluable. Tom particularly was a great person to work with, who went out of his way to help and could answer any queries we had. Highly recommend.PositiveResponsiveness, Professionalism

Jake Β· 28 March 2022

5/5

Trustpilot

great company

great company, brought a commercial unit. and could not thank them enough.

Thomas Β· 11 October 2023

5/5

Google

Tom and Jon from the City & City Fringe branch were really great in helping us find and secure the right property for us. They were super helpful and stayed available throughout the process.

Michele Β· 10 June 2020

1/5

Trustpilot

Their last MD has a very special…

Their last MD has a very special friendship with the CEO of Together Money/TCFL. Then add Together Money/TCFL solicitor Priority Law & this completes the hat trick.

Linda Β· 6 April 2021

1/5

Google

Always in league with the leaseholder. Unpleasant to deal with. Thank god we have moved to a modern shared office block without the need to deal with these old school cabals and shadowy dealings.

Steve Β· 11 June 2017

5/5

Google

Tom at Stretton's was great throughout. Made everything easy and always responded quickly

Mark Β· 28 March 2022

5/5

Google

Always polite & professional and a pleasure to deal with Tom.PositiveProfessionalism

Angela Β· 10 June 2021

1/5

Google

Rating only, no written review.

Over Β· 28 March 2022

4/5

Google

Rating only, no written review.

Odin Β· 10 June 2021

1/5

Google

Rating only, no written review.

Guy Β· 10 June 2020

1/5

Google

Rating only, no written review.

Oscar Β· 10 June 2020

Agent replied Β· 11 June 2024

Hi Oscar, we are sorry to see that you were unhappy with the service provided. We would like to investigate this review further, so please can you message contact@strettons.co.uk?

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Strettons's Google reviews

Questions about Strettons London

How many reviews does Strettons London have?

Strettons's London office has 48 reviews across two platforms: 38 on Google, 10 on Trustpilot (across the whole business).

What is Strettons London's rating?

Strettons London is rated 3.2 out of 5 across all 48 reviews, and 3.6 out of 5 on Google from 38 reviews.

Where is Strettons's London office?

Strettons London, 1-3 Sun Street, London, EC2A 2EP.

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