5/5
Been working with Adam Kemp for a number of years now and always been excellent :) thanks Adam.

Trusted Agent profile · London
Verified
★★★★★
1,763 reviews across 2 platforms
4 - 6 Westow Street, Crystal Palace, London, SE19 3AH
Part of Streets Ahead, see every office.
Streets Ahead's office in London, at 4 - 6 Westow Street, is rated 4.7 out of 5 across 1,763 reviews on two platforms, including 1,479 Google reviews rated 4.7.
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Streets Ahead London won awards at The British Property Awards in one year, most recently 2024.
British Property Awards winner in one year: 2024.
2024 1 Gold The British Property Awards 2024 winners
Source: The British Property Awards winners lists, as published, linked by year.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Been working with Adam Kemp for a number of years now and always been excellent :) thanks Adam.
5/5
Eight years ago, my wife and I considered entering the buy to let market. With limited knowledge and a lot of apprehension we took advice from Lyndon, who guided us through the process of our first purchase. Now four properties on, the service of L&A LETTINGS remains exceptional and provides us with a worry- free source of income. Lyndon and his staff take care of the day to day running of all aspects, including tenanting,ensuring rent is paid on time and any maintenance that needs to be brought to our attention. We would fully recommend L&A LETTINGS to anyone considering entering into the buy to let market.
5/5
The best letting agents I've ever been with by far!
Thank you Kelly nice to be appreciated
5/5
Aidan has been great at assisting myself and my partner in finding our lovely new home and keeping us well informed throughout the whole process
5/5
Streets Ahead rentals team were so helpful with their excellent communication and responsiveness. Charlie and Maxime were so knowledgeable and caring with helping me find a new home. Thanks guys.
1/5
They are simply liars and cannot be trusted, having had them over to value my mothers home it must be said they lie and cannot stick to ANY promise they make. They are bullies, promise the world and lack the capacity to do the most simplest …
Good morning, Many thanks for your comments above and we take all feedback very seriously. If … More
1/5
If I could give it a 0 star I would ! An absolute nightmare of an agency to deal with from a tenant perspective. Right from the beginning when I rented - issues , lack of contract in place literally until 2 days before moving in I didn’t know if I actually secured the place. Head of lettings didn’t even bother to let me know what is going on, it was me constantly chasing and trying to find out what is going. The real saga started however upon vacating property. Various agents arranging viewings of the property without prior arranging with me, random viewings at 8 pm without agreeing upon. To the point when the guy who was meant to do the check out never turned up and nobody bothered to inform me. The attitude of staff there is another story , it’s almost like they’re doing you a favour ! I was told to come to their offices to drop off the keys or send it via recorded delivery (on my expense!) after being stood up by their staff. Now I’m sure getting a deposit back will turn out to be another mayhem ! Please avoid them at all cost ! Not worth the stress ...
5/5
Our experience as first time landlords has been incredibly smooth due to L&A Lettings. L&A Lettings have provided absolute confidence from start to finish while maintaining efficient communication between ourselves and our tenant. Highly recommend!
Thank you for taking the time to write a review. Our hard working staff will appreciate this Lyndon Whitehouse Director
5/5
excellent company with quick maintenance and good employees such as Hamza
5/5
George Barnes is a professional agent, always responds quickly and happy to help. Streets Ahead do exactly what they promise in their name, a great service.
5/5
I recommend the staff of streets Ahead especially George Barnes for his selflessness to clients. when I needed flat he was of great help. may God bless him
5/5
I want to say big,big thank you to Gareth, Ricky and Emma! We are so happy with our new home! Thank you, guys, you are the best :)))))
1/5
Terrible. Do not let through them. They failed to pay the tenants deposit on time (meant to pay to me to register, did not bother, chased them for a week, finally they did themselves but late) 2nd rent is now a week late and have no idea if it has even been paid by tenant as I haven't heard from them, not very good service for rent collection I expect them to be checking on the day and letting me know if any problems. Obviously it takes a day or 2 to go from one account to another ie streets ahead to me but its been a week. Absolute shame of an agent, wish I had never used them.
4/5
Excellent prompt service. Good humoured and helpful. Love my new house
5/5
Street Ahead is very helpful in getting a house for my daughter especially Jakub.i would highly recommend him. because he bend backwards in helping people
5/5
We have been a tennent now with L&A letting now for 4 years and would never look back. As a company they are great and would do everything to help you and have done everything to make us feel welcome. We have just had our new cooker fitted which was supply'd by Ann and Lindon and we love it. We have built up a great relationship with Ann and Lindon and don't just look to them as our landlords they have done everything to help us out and couldn't wish to have met 2 nicer people Company and great people would certanly recomand to anybody !!!!! Nige& Laura bloxwich
5/5
Thank you very much for a truly excellent service. All staff were extremely helpful and responsive. Call and mails were always answered immediately, and everything done to make the letting process smooth and problem-free. I can thoroughly recommend L&A Lettings.
Dear Ann, these are lovely comments, thanks for taking the time. It’s always nice for the staff to know their efforts are appreciated
5/5
Very accommodating and fixed any problem or repairs quickly! 10/10
5/5
Very efficient ,great communication from Dan
2/5
On the lettings side of things not very knowledgeable about the area,not very organised. One agent stands head and shoulders above though, his name is Enzo, always request Enzo if possible, very professional.
Hi, thank you for bringing this to our attention. We would like to investigate this further, if you wouldn't mind sending some more details about your experience to talktous@streetsahead.info we can look into it. Thanks, Laura
1/5
Utterly appalling service ever since they took over the management of our house , no rental agreement sent , no notice given about increase in rent , takes weeks to get anyone to come out if something wrong , do not respond to emails and when you eventually get to speak to a human being they have no idea what is going on and say they will respond in writing or email and they don’t . Wish I could get hold of my landlord and tell him not to waste his money on them managing the property because quite frankly they couldn’t organise a piss up in a brewery . Don’t go near them !!
5/5
First of all thank you Gareth Fitzhugh for answering all my questions regarding moving property and renting locally. Wish you all the best in your workplace.
5/5
Kallum was very helpful with trying to find me a property. She was very approachable and answered all my questions. Thank you x
5/5
'I have truly been blown away by the speed, professionalism and level of sales ability displayed by Aimen, Phil and the rest of the team at Streets Ahead in South Norwood. …
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Yes. Streets Ahead won Gold for Estate Agent in SE19 at The British Property Awards 2024.