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Streets Ahead London reviews

4.7

★★★★★ Excellent

1,763 reviews across 2 platforms

4 - 6 Westow Street, Crystal Palace, London, SE19 3AH

Part of Streets Ahead, see every office.

Streets Ahead's office in London, at 4 - 6 Westow Street, is rated 4.7 out of 5 across 1,763 reviews on two platforms, including 1,479 Google reviews rated 4.7.

Google logo

4.7 / 5

1,479

Reviews on Google

This office

Facebook logo

4.7 / 5

284

Reviews on Facebook

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Facebook

I have been with Streets Ahead for nearly 5 years now. Our property manager, Callum Hayden is brilliant, great communication and prompt resolution. The whole experience of letting with Streets Ahead has been fantastic.

Suzanne · 21 May 2020

5/5

Facebook

Gareth, was so helpful throughout! Always constant with his communication with me & my family. Because of covid-19 he was still able to show us variety of properties via virtual recordings. Which by the way showed great quality videos in wide angle showing the whole property, it almost feels like we are viewing it physically but from the comfort of our home. I also loved that they try to add some humour into it. Definitely recommend him and his team for their great & awesome work, you can count on them ⭐️⭐️⭐️⭐️⭐️

Immanuel · 11 December 2020

5/5

Google

The whole team is really helpful and prompt, and the company provides excellent customer service. A great company overall. I highly recommend L &A Lettings .Many thanks for your support.

Isabella · 21 May 2023

Agent replied · 21 May 2026

Thank you Isabella for taking the time to acknowledge our service. It's really important to us that the staff feel valued

5/5

Facebook

We were quite surprised at the come back that Streets Ahead accomplished when at first it seemed that its quite impossible to find the perfect property in short period of time, considering the challenges with covid. Gareth and Emma rose to the occasion by being proactive, having gone above and beyond whilst showing great attitude to ensure that we found the perfect home in the given circumstances. We would like to highly recommend Streets Ahead when searching for properties.

RJ · 21 February 2021

5/5

Google

We have been with manning Stainton for many years now renting our flat. We have had good communication from our property manager Charlotte who has acted promptly and professionally with any issues or maintenance concerns we have had.

Hannah · 5 August 2022

Agent replied · 5 August 2026

Thanks Hannah, this is great to hear!

5/5

Google

As a newbie in Leeds, i would like to send my sincerely thanks to the letting team (Especially to Paulina and Tom ^^~). They are very nice, supportive, helpful and responsive for my inquiry. Best wishes to them.

Miu · 5 August 2022

Agent replied · 5 August 2026

Thanks for the great review!

5/5

Google

Amazing service from the lettings team. Found a great new home thanks to Charlie Ridge and was constantly kept updated on how the process was going by Maxime. Will recommend to all family and friends!!!

Mark · 10 November 2019

5/5

Google

Fantastic people fantastic service. They were brilliant from start to finish thank you so much guys xx

Pym · 12 July 2025

1/5

Google

they put 6 people ( 2 adults and 4 children ) into a small 2 bedroom home. The tenants were dirty and disrespectful and caused a lot of mess and damage. The inventory was taken 9 days after the tenants moved in. I had to pay 9 days of their …

Petespirals · 4 October 2019

Agent replied

Good morning, Many thanks for your comments above and we take all feedback very seriously. If … More

5/5

Google

As a Landlord with L+A Lettings I would like to say a massive thank you, you are all so helpful and courteous ,you really do deserve your 5* rating , you repond and resolve any problems so quickly , as a team you provide a second to non service , thank you .

Pauline · 21 May 2018

Agent replied · 21 May 2026

Thank you for your kind words and glad to be of service.

5/5

Google

We have had a fantastic experience with mannington stainton particularly with Tom Young, He is a thorough professional and always available for an advice, All our queries were dealt very swiftly by him and whatever services we required were provided promptly, highly recommended.😊😊 …

Sandeep · 5 August 2021

Agent replied · 5 August 2026

Thanks Sandeep, great to hear your comments on Tom

5/5

Google

If you're looking for a trustworthy and knowledgeable lettings company then look no further. I have been a client of L&A lettings for more than a decade and I have always been impressed by their professional approach and can do attitude. I would definitely recommend

Tara · 21 May 2021

Agent replied · 21 May 2026

Thanks for your appreciative comments Tara

5/5

Google

Finally got my first home. Thanks to Aidan. He was so lovely & easy to communicate with. He was very knowledgable and I never felt pressured. …

Paige · 4 October 2021

5/5

Google

Excellent service replied promptly to any queries and acted on them

Nnamdi · 6 September 2025

5/5

Google

Very happy with service received. Team were friendly and communications excellent.

Philippa · 6 September 2025

5/5

Facebook

George was excellent, he attended to all my needs and really paid attention to what our requirements were for a flat. I would highly recommend him and Streets Ahead in general. Shoshanna

Carolyn · 8 August 2020

5/5

Google

Delighted with the service and help, particularly from Nick. House on the market at the end of June, generated a lot of interest, exchanged contracts today 12th October.

Paul · 6 June 2023

Agent replied · 6 June 2026

Hi Paul, Thank you so much for your recent 5 star review. It really is appreciated by all of the staff and directors. Kind Regards All the team at Bond Residential

5/5

Facebook

My parents have just moved thanks to Streets Ahead. They had tried other estate agents before but as soon as they contacted Streets Ahead, they got straight into it. All of the sales staff were genuinely very helpful. Once the sale was going through Marina and Gary stepped in and smoothed things over, going above and beyond to help them out. It’s hard to find a really good agent to trust but I have no hesitation at all in recommending Streets Ahead to help you move house!

Jennifer · 24 June 2020

5/5

Google

Ryan in the Colwyn Bay office was brilliant from start to finish when we recently bought a house. He always rang or emailed us straight back when asked and was very professional and knowledgeable and could answer any questions we asked of him

Sharon · 23 June 2024

5/5

Google

My son and I have only been with L & A Lettings for just over a month - and in honesty being at home every day due to the current lock down circumstances revealed a problem which may have otherwise gone unnoticed which soon became more and more apparent. I duly reported it but thought it would not be addressed due to the social distancing and little contact restrictions in place etc - however it was dealt with immediately. Lyndon called on Tuesday evening and by Wednesday lunchtime the problem had been resolved. We could not have asked for better communication and service - and are truly appreciative of Lyndon, Annie and all involved at L & A Lettings - and Brett and the guys who came out and helped resolved the problem that caused us both so much concern and anxiety. Thank You All for going above and beyond.

Carol · 21 May 2020

5/5

Google

We've just finished a 4 and a half year tenancy with L&A and it's been really good. Yes, they have a strict way of choosing who gets a property, but only one family can live in it so they have to decide somehow and they need to pick the best tenant for the landlord. Lyndon came out to visit me first at my parents house to check our suitability, then we were offered the property. They also check landlords and will only deal with decent ones, so it works both ways (tenant gsts a good landlord and the landlord gets a good tenant). The property was in good order throughout the tenancy, the only time we had to contact L&A for an emergency was when the boiler died and they sent someone round the same night with a couple of electric heaters. The boiler was replaced a couple of days later when it could be booked in. Other than that it's just the standard stuff, you pay your rent and get a good property to live in. The landlord wanted to sell it in the end, but we were in the process of buying a house anyway so they let us stay there until the house purchase went through. The landlord wanted some items of furniture left there for the estate agent photo's as we bought all new for the new house, the removal costs for this came out of the deposit at the end but it was only about the same as if I'd paid for it to be removed myself anyway. Overall, really good experience and if we hadn't bought a house and rented again then I'd have looked to see what other properties they had.

Pete · 21 May 2020

5/5

Google

Absolutely incredible company. Always put their customers first and always outshine other letting agencies, they go above and beyond to keep their tenants and landlords happy. Highly recommended.

Sarah · 21 May 2023

Agent replied · 21 May 2026

Thanks for this review Sarah. The staff will appreciate it

5/5

Google

Great service, they are very attentive and professional. Great experience!

Jeane · 6 September 2025

5/5

Facebook

It's a difficult time for everyone at the moment, but we recently found out we had to move flat, which is difficult at the best of times.. let alone when the world is on lockdown. We found somewhere we liked with Streets Ahead and since we reached out to express our interest, the process has been a breeze. Our Lettings Negotiator, Gemma Greasley, has been so helpful. Emails have been conversational and personal, and she's always been quick to respond. What would have been a difficult time has been a breeze. Thanks for all the help!

James · 22 April 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Streets Ahead's Google reviewsLeave Streets Ahead a review

Awards

Industry awards

Streets Ahead London won awards at The British Property Awards in one year, most recently 2024.

British Property Awards winner in one year: 2024.

British Property Awards by year, 2024

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Streets Ahead London

Has Streets Ahead won any awards?

Yes. Streets Ahead won Gold for Estate Agent in SE19 at The British Property Awards 2024.

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