5/5
TrustpilotKacey was great!
Kacey was very friendly, efficient and had exceptional local knowledge. She answered every question relating to my viewing plus made me and the existing tenant feel at ease. Definitely recommended.
Trusted Agent profile · London
Verified
Streets Ahead London reviews
★★★★★
1,467 reviews across 4 platforms
25 High Street, London, SE25 6EZ
Part of Streets Ahead, see every office.
Streets Ahead's office in London, at 25 High Street, is rated 4.6 out of 5 across 1,467 reviews on four platforms, including 294 Google reviews rated 4.6.
294
Reviews on Google
This office
226
Reviews on Facebook
Business-wide
2
Reviews on Yell
This office
945
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotMy viewing with Adem was amazing
My viewing with Adem was amazing, he was very professional and it was a great conversation both online and in person. Great service. Thank you for your time Adem.
5/5
GoogleAde is a fantastic guy, he gave us attention and good professional, he is best at what he does, I give him 11 over 10
Agent replied · 24 December 2025
Dear Saheed, Thank you for leaving us a 5* review. We’re delighted to hear that Ade provided such attentive and professional support. It’s wonderful to know his dedication made such a positive impression, and we’ll be sure to pass your praise on to him. Your feedback truly means a lot to us! Kind regards, Zoe Streets Ahead
5/5
TrustpilotThe agent working with me
The agent working with me, KayCee is so professional. I like the way she adapts her communication styles and methods to suit my needs. She is so respectful and civil in her conduct and in the way she arranges property viewings. She is indeed a great asset to this company which I have come to love and trust with all my renting needs.
5/5
TrustpilotA pleasure!
Aibha was an absolute saviour with our search, both myself and my partners couldn’t thank her and the team for all their help in making the process so easy!
5/5
GoogleWasn’t able to get the property I wanted but never have I been served with so much respect. Thank you Leon for trying your best. A CLASS SERVICE
Agent replied · 24 December 2025
Hello, Thank you so much for your kind words. While it’s unfortunate the property … More
5/5
GoogleI’d like to appreciate Ade Alade & Phil. They both played crucial roles in having me situated in a short timeframe. Ade really took my circumstance as his own and made sure I had options for properties. Phil helped close the deal although it seemed impossible at one point.
Agent replied · 16 April 2026
Dear Gareb, Thank you so much for your thoughtful feedback! We’re delighted to hear that Ade and Phil were able to support you during such an important and time-sensitive move. Ade will be especially pleased to know his dedication and personal approach made a difference in finding you suitable options, and Phil’s persistence in getting the deal over the line truly reflects our commitment to our clients. It’s wonderful to know we could help make what seemed impossible become a reality. Wishing you all the best in your new home, and thank you for choosing Streets Ahead! Kind regards, Zoe Streets Ahead
5/5
GooglePaige was friendly and great. Good communication, helpful, and made the process a lot easier. Thanks again!
5/5
TrustpilotJasmine was a pleasure to deal with in…
Jasmine was a pleasure to deal with in her role as an estate agent, she helped ensure any enquiries or needs I had were dealt with promptly, 0 complaints.
5/5
TrustpilotKacey was very kind with us
Kacey was very kind with us, supportive and prompt with all the documentation requirements with the application for a smooth process, great experience!
5/5
TrustpilotJoshua was a pleasure to work with…
Joshua was a pleasure to work with throughout our viewing and moving in experience. Finding a new place to rent in London is a stressful experience and a bad experience can really add to a pressurised time so it was a real relief to deal with someone clear, polite and efficient.
Agent replied · 22 October 2024
Dear Sophie,Thank you for taking the time to leave us a 5 star review. We are thrilled to hear that Joshua provided a positive experience. Your feedback means a lot to us and helps us continue to provide excellent service.We look forward to helping you again in the future!Many thanks,ZoePA to Directors.
5/5
TrustpilotLovely team!
Paige was extremely helpful and insightful and I was very comfortable the whole time thanks!
5/5
TrustpilotVery Helpful
Tyrique made the experience very easy and was very communicative throughout the whole process, he was polite and helpful.
5/5
TrustpilotGreat staff
Great staff. I got full support from the agency in finding a home. Thanks Kacey Davis for your patience and support.
5/5
TrustpilotThankyou Adem
I want to give a huge appreciation to Adem, who has helped us find our forever home, he provides a brilliant service & always keeps in touch and up to date with us also he’s very easy to trust and make you feel comfortable in the process of renting and finding a property. Thankyou very much Adem for helping us we really appreciate you.
5/5
TrustpilotStreets Ahead - Haraan
We have been working with Haraan at Streets Ahead on the purchase of a property, and the process so far has been great. He's been very receptive, fast, and really considerate throughout. He stayed late so we could have a second viewing at very late notice, which allowed us to make the decision to put an offer in, and the whole experience has been really easy and smooth.
4/5
GoogleAgent was very professional and helpful.
2/5
TrustpilotHow standards have slipped
SA sold our first house after a horrible experience with an independent agent in such a professional manner that we immediately went to them when we wanted to move again. Oh how things had changed - we were left feeling that we were dealing with a used car salesmen and decided after the valuation and hard sell spiel to go elsewhere. Despite signing on with another agent, we were called by SA every few weeks to see if they could “help” The second lockdown caused the sale to fall through as I’m sure was the case with many others. We decided to put any sale on pause. Duly noted by SA who were straight on the phone with a proposition to sell to a developer for a value over our asking price as they had secured property a bit further down the road for the same purpose. We said we would think about it but we had calls every day again with the hard sell, and almost intimidating like some time share companies have been known to act. The pestering continued, we ended up rejecting the offer. Fast forward to this year, we are still in our house, and a phone call from SA asking if we would be prepared to let someone who is very interested in our area look at the house. We decided we had nothing to lose. The family were lovely, loved the house and wanted to make an offer - even though we were not thinking of moving any time soon, they were serious about the house. Trouble was the offer was less than we had originally been valued at - the “buyer” was basing his offer on old data from an online site. Bearing in mind at this point we had no contract with SA to sell on our property, we said thanks but no thanks. The phone calls continued for weeks afterwards, hounding us and trying to pressure us to selling for significantly less than we had originally been on the market for.This agency now only thinks of money, customer satisfaction does not matter and its obvious you don’t even have to be on their books. Will not use them again
Agent replied · 19 June 2024
Hi Jen, thank you for taking the time out to share your experience with us. My name is Jandyr and I look after marketing and customer experience. It would be really helpful to get further insights into your most recent experience with us - our priority has always been to deliver exceptional customer service and experience, so I apologise if the standards were not upheld in this case. My email address is jandyr.solorzan@streetsahead.info. Please don't feel obligated to reach out, I would just like to make sure this doesn't happen again moving forward. Regards, J.
5/5
GoogleGreat experience - Nadim really went the extra mile to help me secure a lovely property. Not only was he constantly proactive, but he was reliable and a pleasure to do business with. Would highly recommend, thank you for making it such a great experience!
Agent replied · 16 April 2026
Dear Sara, Thank you so much for your kind words and recommendation! We’re delighted to hear that you had such a positive experience with Streets Ahead. Nadim will be especially pleased to know his proactive approach and dedication made a real difference in helping you secure your new property. We pride ourselves on delivering a reliable and personable service, so it’s wonderful to see that reflected in your journey with us. Wishing you all the best in your new home, and thank you again for choosing Streets Ahead! Kind regards, Zoe Streets Ahead
5/5
TrustpilotKacey was very professional,good at…
Kacey was very professional,good at customer service and helped me alot
5/5
TrustpilotAibha was very efficient and…
Aibha was very efficient and professional in helping me get accommodation as a first time resident in London.
5/5
TrustpilotWe had a great experience with Aibha…
We had a great experience with Aibha while finding our home. She supported us throughout the entire process, she was responsive, patient, and reassuring during what can be a stressful time. We really appreciate all her help and would happily recommend her to anyone looking for a property.
Agent replied · 21 March 2026
Dear Denisa, Thank you so much for your kind words! We’re thrilled to hear that Aibha made your home-buying experience smooth and positive. Her dedication to supporting clients every step of the way is exactly what we strive for at Streets Ahead. We truly appreciate your recommendation and wish you many happy memories in your new home! Kind regards, Zoe Streets Ahead
5/5
TrustpilotAdem was really helpful and patient to…
Adem was really helpful and patient to help us find our current home. Thanks much
5/5
TrustpilotProfessional
Ava has been an absolute star. Always ready to help with a friendly face. Her professionalism is second to none. I definitely recommend Ava.
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