Trusted Agent profile · London
Verified
★★★★★
1,469 reviews across 4 platforms
25 High Street, London, SE25 6EZ
Part of Streets Ahead, see every office.
Streets Ahead's office in London, at 25 High Street, is rated 4.6 out of 5 across 1,469 reviews on four platforms, including 294 Google reviews rated 4.6.
294
Reviews on Google
This office
226
Reviews on Facebook
Business-wide
2
Reviews on Yell
This office
947
Reviews on Trustpilot
Business-wide
Send Streets Ahead a message.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent customer service experience!
Absolutely excellent customer service experience! The team was very professional, yet warm and friendly. George and Emma made the process extremely easy; they gave simple explanations for scenarios that would otherwise seem complicated. I give them 5/5. I definitely recommend them as a high quality, all-inclusive Real Estate service provider.
5/5
TrustpilotAbsolutely amazing experience
Absolutely amazing experience! Had a lady called Aibha and really helped me through the process, 100% recommend!
5/5
GoogleReally pleased with the efficient and professional service here. Paige from the South Norwood office helped me greatly, clearly and helpfully communicating with me and providing assistance throughout the viewing and matching process.
5/5
TrustpilotProfessionalism
Kudos to Adem for his professionalism and support. He is reliable and always ready to help.
5/5
TrustpilotWe've had a lot of help and…
We've had a lot of help and understanding. It was quick and we found exactly what we were looking for. George Barnes was professional superhelpful.
Thank you Alex for taking the time to review us. I will pass your comments on to George. Thanks, Laura
1/5
FacebookVery little communication especially in times of need. Still waiting on the remainder of my deposit after over three months although I have been charged for a standard clean for the next tenant! Pitty it was not cleaned for when I moved in, the fridge freezer didn’t even have any doors! Anyway nobody seems to give a monkeys so will just have to keep waiting! Good luck if you get Cherelle as your property manager, hope u have a lot of hair to pull out!
Hi Katrina, We are sorry to hear that this has been your experience with our Streets Ahead Property Management Team. We always strive to do our best for our tenants and this is not how we you to feel when moving into your new home. We understand Cherelle has been in touch with you directly in response to your review and are pleased the situation has been resolved. Thanks, Rebecca
5/5
TrustpilotBen and the team have been a great help…
Ben Riley has been a great help to me and my wife helping us move into our new home perfect for us and our new born baby we are thankful for all the help from Ben and the rest of the team
1/5
GoogleI had a terrible experience with this company to the point I have had to submit a formal complaint. The general mismanagement and negligence caused many negative consequences such as financial loss, which was only rectified through the …
5/5
TrustpilotGreat experience buying with Streets…
Great experience buying with Streets Ahead. We had been looking for a while and they managed to find us our perfect home. Very efficient and great communication. Thank you Jason! :)
5/5
Facebook5 S T A R S After almost a year looking for a flat paying deposits with no success i finally found the perfect one! I just want to thank Streets Ahead Estate for everything and a MASSIVE THANK YOU FOR the agent GARETH, we were so lucky to come across with him! Communication was great he is always available, very straightforward and always ready to help honestly could not ask for a better agent! I will recommend Streets Ahead estate for as many people i can! Once again THANK YOU SO MUCH GARETH for EVERYTHING 👏🏾👏🏾👏🏾
Thanks so much Ana :) I'll let Gareth know that you've left a review. I'm glad he could help you! - Rebecca
5/5
TrustpilotExcellent company
Thrilled with my experience using Street Aheads, Couldn't fault Aibhas service, very polite, professional and helpful.
5/5
TrustpilotWould like to thank George for his time…
Would like to thank George for his time and effort in assisting to get a house. Unfortunately our friend had to move into another place due to the time constraints. However wanted to send a note of thanks to George for continuously following and ensuring that we get as much options as possible.
5/5
FacebookI used Streets Ahead to sell my home. The process was simple. The came one day and measured and took pictures on the same day. Within a week I got viewings. I requested group viewings as the house had tenants and this was respected. They kept me informed of viewers responses and the team were realistic and did not send viewers who were not in a position to purchase. A sale was quickly make agreed and the tenants and myself were happy with how things were conducted. The team including Sedat, Lexi, Patrick, Philip and Mary from the finance team acted professionally and in a timely manner. I highly recommend them.
Thank you Andrea - this is brilliant to hear. I will pass this on to the team. Really appreciated - Rebecca
5/5
TrustpilotAidan LaCroix from the South Norwood…
Aidan LaCroix from the South Norwood branch was extremely helpful in finding me a property. Initially when my original search fell through due to the person I wanted to share with being uncertain, Aidan stuck with me through a change in budget, to find the right home for my kids and me. Very professional agent. I would highly recommend StreetsAhead and would highly recommend Aidan.
5/5
TrustpilotAmazing support and service
I received incredibly amazing support and help from Alex Kelly who was the property management contact. Alex is friendly, professional and listens calmly to his clients with a real readiness to help. Thank you so much Alex for all you do, keep it up! Charity
5/5
TrustpilotExcellent landlord support & property management
Very grateful to Tori Mcintosh, Portfolio Manager at Streets Ahead and their plumber for discovering a burst pipe causing a water leak at our property and getting it fixed asap, while keeping us very well informed about the situation throughout the process. We are living overseas and so it can be worrying to know that there is a problem but feel reassured that the Streets Ahead team and their contractors are doing a good job to look after and maintain our house for when we return to the UK. Thank you!
4/5
TrustpilotI really liked my experience with Streets Ahead
I really liked my experience with searching for properties with Streets Ahead estate agents. Megan Filkins was my agent and I was impressed with the frequency of the property referrals that she made to me, and her ability to suggest alternative properties to me quickly. I thoroughly recommend her.
5/5
TrustpilotGood customer service
Good customer service from letting agents, especially George Barnes who kept me in the loop about properties and rooms that matched my requirements. In the end didn't get a room from this agency so can't comment on them from that point of view, but expect them to be top notch if George is anything to go by!
5/5
TrustpilotI had a wonderful and heartwarming…
I had a wonderful and heartwarming experience with Streetsahead. Mr Jason Paris and his team supported in every step of the process. I wish them all the very best.
5/5
TrustpilotWe have had a amazing team
We have had an amazing, smooth experience with the team. Maya was amazing with viewing and Emma for process of the move. We also thank Gemma for making us aware of the property. I highly recommend their service, you won't be disappointed.
5/5
FacebookGeorge was always the first estate agent in my inbox sending me properties that matched what i was looking for. He was also super quick with responses on both email and whatsapp, making it easy to move further with properties and book viewings. Everyone at streets ahead was always polite and professional and kept us updated throughout the process Thanks again :)
5/5
TrustpilotBig shout out to George at the east…
Big shout out to George at the east croydon branch. He was super proactive in reaching out to me. He provided excellent service and was a great point of contact
5/5
TrustpilotGreat smooth forward process
Great smooth forward process, thanks kacey
5/5
TrustpilotExcellent
From my first viewing Michael and Jola were brilliant to deal with. Their professionalism and clarity made the whole process smooth and successful. I particularly appreciated their transparency. I had a bad experience with a local (well known chain) agent and dealing with Streets Ahead restored my faith. I highly recommend them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
