Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe were very impressed with Stonebridge. It was a difficult purchase and Shazu and the rest of the team were amazing at chasing the appropriate people and keeping us very well informed. Transparent, friendly and professional. All things that aren't easy to come by when navigating buying a property and very much appreciated by us. Thank you!
Amy · 12 June 2023
Agent replied · 11 June 2024
Difficult is an under statement! We all pulled together, your patience was godly. All the best with the family and the years ahead of you
★★★★★ 5/5
GoogleMe and my family had been looking for a house over 3 years, we were recommended Stonebridge Estate Agents by one of our friends, we were surprised to experience a completely different level of service compared to other estate agents in the area. It was very refreshing to come across an estate agent that has a direct and straight talking approach when it came to purchasing our beautiful home, Stonebridge Estate Agents took away the usual Estate Agency jargon and made the entire process from start to finish very very simple.
I would like to thank the team at Stonebridge for their patients and professionalism demonstrated to me and my family.
Ian and the Parker family. E6, London.
Ian · 13 June 2019
Agent replied · 11 June 2024
Ian, it was our pleasure to help such a lovely family. Look foward to helping you buy your next one
★★★★★ 5/5
GoogleInitial contact with the team was extremely professional, courteous and accommodating. Both Afzal and Samim provided knowledgable feedback and were a pleasure to deal with. Highly recommended.
Shazia · 18 December 2024
Agent replied · 25 December 2024
Thank you for your kind words, Shazia! We're thrilled to hear that you had such a positive experience with Afzal and Samim. Your recommendations mean a lot to us, and we look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotWe recently sold our house through …
We recently sold our house through Stonebridge. Right from our first meeting we knew they were the agent for us. We followed their suggest selling price and had an above asking price offer within 7 days of going to market. Faisal looked after our sale and kept us fully informed of progress on a regular basis. The sale went smoothly and I can genuinely say that we couldn’t be happier with the service received. Would strongly recommend. Mr P Singh
Mr · 30 May 2017
Agent replied · 11 June 2024
Many thanks for your kind review. It was our pleasure from all the team here at Stonebridge
★★★★★ 5/5
GoogleThe best estate agents. They are professional, swift and make you their priority when selling your house. They get the best price possible whilst getting the best buyers too. Many thanks to all of you. May you be blessed in all your endeavors and may the company go from strength to strength every year!
M · 12 June 2023
Agent replied · 11 June 2024
Thank you for your review. We had quite a few hurdles to overcome but came through it together. Wish you all the best moving forward.
★★★★★ 5/5
Trustpilot5 Star Agent
I had the pleasure of working with Stonebridge as our estate agent for three years, and I couldn't be happier with the exceptional service they provided. From the moment we entrusted them with managing our rental property to the successful sale of the property, Stonebridge demonstrated unwavering professionalism and expertise.
Daniel · 21 September 2023
Agent replied · 11 June 2024
Danial/Lin I cant thank you guys enough. Your trust in us from day one was unwavering.
It was so easy working with the both of you. You were always prompt in getting back to us, listened to advise and had faith. It means a lot. I would like to think that we have become friends.
We wish you all the best for your onward journey from every single one of us
★★★★★ 5/5
GoogleI couldn't be happier with my journey from the team at Stonebridge. Their professionalism and market knowledge made selling my property a breeze. From start to finish, they kept me informed, ensuring a smooth and successful sale. If you're looking for an exceptional estate agent, look no further! Highly recommended! ⭐️⭐️⭐️⭐️⭐️
Fatema · 16 August 2023
Agent replied · 11 June 2024
Wow such a lovely review. Thank you from all the team.
★★★★★ 5/5
TrustpilotShaz and his colleagues were extremely…
Shaz and his colleagues were extremely helpful and professional from start to finish in the process of selling our house. We managed to sell our house within weeks of it comming to the market. I would recommend this estate agents to anyone who is thinking of selling their house.
Mr · 24 September 2023
Agent replied · 11 June 2024
Thank you for your amazing review.
Selling a home is easy when you have such lovely people to work with.
All the best in your new home
★★★★★ 5/5
TrustpilotProfessional to the core.
Guys were professional throughout, even when the sale was difficult. Thank you for your patience.
Kandee · 1 April 2022
Agent replied · 11 June 2024
No, thank you for your patience. It was definitely our pleasure to have worked with you to navigate the sale of your property. Good things come to those who wait.
★★★★★ 1/5
GoogleHad an appointment.
Went there 5 minutes earlier.
Waited till the agreed time,
Rung the agent 10 minutes after , and was told they couldn’t make it to the appointment.
But to ring and the owner would let me in.
I did,
The owner said that they wouldn’t let me without the agent.
It costed me time and travel and the outcome was....😨
You do the maths!
Leo · 12 June 2021
Agent replied · 11 June 2024
Hi Leo. I have looked into this. You are 100% correct in what you have said. Your viewing was booked but unfortunately not put in our diary in error and we had double booked. Please get in contact with us and we can refund you for your travel costs and time at the very least.
★★★★★ 1/5
TrustpilotSuch a let down
Such a let down Had an viewing in Upton Park . Went there 5 minutes earlier.Waited till the agreed time,Rung the agent 10 minutes after , and was told they couldn’t make it to the appointment.But to ring and the owner would let me in.I did,The owner said that they wouldn’t let me without the agent.It costed me time and travel and the outcome was....😨You do the maths!
Trael · 27 March 2021
Agent replied · 11 June 2024
Hi Leo. I have looked into this. You are 100% correct in what you have said. Your viewing was booked but unfortunately not put in our diary in error and we had double booked. Please get in contact with us and we can refund you for your travel costs and time at the very least. Edit: Travel and expenses for time has been paid
★★★★★ 5/5
GoogleI bought a house in the Bedfordshire region through Stonebridge Estate Agents and cannot commend them enough. They were professional and quick to respond to all queries, even chasing up where required. Hands down the best agency I've dealt with and I'm grateful for all their support throughout the process.
Amar · 12 June 2023
Agent replied · 11 June 2024
Amar, thank you for such a lovely review. All the best with your new home from all of the team
★★★★★ 5/5
GoogleHuge recognition to the team of Stonebridge! Having them rent out my property was so smooth and easy, communication is spot on. They ensured the perfect tenant was found for my property, and I cannot be more grateful. I would highly recommend to use their services and cannot wait to work with them in the near future.PositiveResponsiveness, Quality, Professionalism, Value
A · 14 June 2022
Agent replied · 13 June 2024
Wow must be almost a year already Mr Ahmed! Many thanks for your review. It was important we spent a couple of extra days to find the right family and not rush. You helped by not pressurising us to find a tenant overnight. Glad they and you are both happy.
★★★★★ 5/5
TrustpilotTransparent, friendly and professional
We were very impressed with Stonebridge. It was a difficult purchase and Shazu and the rest of the team were amazing at chasing the appropriate people and keeping us very well informed. Transparent, friendly and professional. All things that aren't easy to come by when navigating buying a property and very much appreciated by us.Thank you
Amy · 3 August 2022
Agent replied · 11 June 2024
Hi Amy, I'm sure the rugrat will be running around soon enough and getting up to mischief! I'm pleased she will have a new home to grow up in. Wish you and the family well
★★★★★ 5/5
GoogleExcellent communication & very prompt at responding!
Overall a very professional service!! Thank you Shaz for all your help!
City · 12 June 2020
Agent replied · 11 June 2024
Thank you for your review. Glad we met your expectations
★★★★★ 5/5
TrustpilotGenuine and hard working local agent
Stonebridge have been genuine, hardworking agents from the get go. They had done the most local market research of all valuers we saw, and they marketed our property successfully to achieve a full open home day and multiple offers in the first week. All contact we've had with Stonebridge has shown they have a close-knit team that work in sync together, and know what they're doing. We highly recommend them.
Michelle · 11 December 2023
★★★★★ 5/5
TrustpilotHighly recommend Stonebridge
I bought a house in the Bedfordshire region through Stonebridge Estate Agents and cannot commend them enough. They were professional and quick to respond to all queries, even chasing up where required. Hands down the best agency I've dealt with and I'm grateful for all their support throughout the process.
Lemec · 2 December 2022
Agent replied · 11 June 2024
Thank you for your kind review. We had some challenging moments but all's well that ends well. Good luck in your new home.
★★★★★ 5/5
Googleexcellent service by afzal ahmed
Subhan · 17 April 2025
Agent replied · 9 January 2025
Thank you for your kind words, subhanm! We're thrilled to hear that you received excellent service from Afzal Ahmed. Your satisfaction is our priority!
★★★★★ 1/5
Trustpilot{M O N E I O R E C L A I M . C O M} HELPED WITH MY CASE QUICK
After several emails and phone calls this was eventually rectified and we thought finally the purchase was moving forward
Madelyn · 27 September 2024
Agent replied · 23 October 2024
Hi, you have left a review for the wrong company. We have nothing to do with any claims you have made. We are an estate agent based in East London. Can you please remove your review
★★★★★ 5/5
GoogleJust completed a purchase with Stonebridge. They were fantastic. Always very friendly and well-informed on the property and the area. Prompt responses by phone and email. Couldn't have asked for any more. I'd highly recommend them to anyone.
Liam · 15 September 2023
Agent replied · 11 June 2024
Liam, thank you for your lovely review.
★★★★★ 5/5
TrustpilotTop-class purchasing service
Just completed a purchase with Stonebridge. They were fantastic. Always very friendly and well-informed on the property and the area. Prompt responses by phone and email. Couldn't have asked for any more. I'd highly recommend them to anyone.
Liam · 29 August 2023
Agent replied · 11 June 2024
It takes two to tango and you guys definitely danced your way around the buying process which helped us do our job. All the best in the future
★★★★★ 5/5
GoogleExcellent work from Shaz and Mitul on the sale of a property in East Ham. Both guys were very responsive and kept me updated throughout the process and dealt with a few issues that came up on the transaction. I will be using again and happy to recommend.PositiveResponsiveness, Quality, Professionalism
Kasun · 12 June 2022
Agent replied · 11 June 2024
Look forward to seeing you back in our offices soon. Thank you for your review
★★★★★ 5/5
GoogleI was a first time buyer who was struggling to find the right property, until I had been recommended Stonebridge. The team were so helpful and made my first property purchase a smooth and quick process. I will definitely not hesitate to use them again in the future and recommend all my friends/family to use them too.
Esha · 12 June 2020
Agent replied · 11 June 2024
Esha, thank you for the kind review. The pleasure was all ours. Won't be long until you're a property mogul!
★★★★★ 5/5
GoogleVery good experience we used first time stone bridge we were dealing with shazu khan and mithal both are very humble experience my solicitor wasted alot of time but they been very professional and humble thank you so much I will definitely recommend this 🙏🙏🙏PositiveResponsiveness, Professionalism
Tahira · 12 June 2022
Agent replied · 11 June 2024
Thank you Tahira. Lots of hurdles along the way but good things come to those that are patient.
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