Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have been working with Stirling Ackroyd for over a month now and have been very happy with the quality of service and level of communication. They are very professional and great to work with. We've faced a difficult situation with some tenants and the way Stirling Ackroyd went about sorting everything out, finding new tenants, and ensuring a smooth continuation, was very impressive.
Dominika · 25 July 2025
Agent replied · 23 September 2025
Dear Dominika Matuskova
We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleJust wanted to say thanks to Yusuf and the wider team with my recent tenancy application through Stirling Ackroyd. Yusuf was great to deal with from the outset by answering all questions about the property and the application process. Im appreciative of the responsiveness and doing the extra bit to make sure no question was left unanswered right up until the move in date. Thanks Yusuf.PositiveResponsiveness, Professionalism
Tomislav · 22 June 2022
Agent replied · 21 June 2024
Hi Tomislav, thank you for the great review! Yusaf and the team will be thrilled to read this! We wish you all the very best in your new home - Claire
★★★★★ 5/5
GoogleCant thank James and his lettings team enough for their help. Never did my partner and I think we would become landlords but following the professional advice and support we recieved following us not being able to sell our property to fund our onwards move they gave us the option to rent our property not only swiftly but to a lovely group of tenants. Made it all so easy, thanks gents!
James · 22 June 2021
Agent replied · 21 June 2024
Hi James, Thank you for fab review! Its great to hear how James and the team were able to help and offer different options to you at a difficult time! We wish you all the best with your onwards move! - Claire
★★★★★ 5/5
GoogleWe had a great experience dealing with Yusuf. He was incredibly professional through out the entire process providing us with constant updates and helping us navigate the paperwork.
Yusuf is a great communicator. He always responded in a timely manner with clear instructions. Yusuf is a pleasure to work with and I would recommend anyone looking to rent a house to use his services.
Matthew · 22 June 2022
Agent replied · 21 June 2024
Hi Matthew, thank you for the great feedback. Its fantastic to hear of the great experience you had while finding a property with Yusuf. We wish you all the very best and thank you for choosing Stirling Ackroyd - Claire
★★★★★ 5/5
GoogleWe had a fantastic experience with Jasmine Larnder. She was kind, approachable, and always available, responding quickly to any questions we had. She supported us through the whole process and helped us secure the flat we truly fell in love with. Her help made everything smooth and stress-free. We’re really grateful and would definitely recommend her!
Elisa · 25 June 2025
Agent replied · 23 September 2025
Hello Elisa Trombatore
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleWe had a great experience selling a flat through Stirling Ackroyd. Liam, Harry and the team were very hardworking and responsive throughout and Suzanna in the sales progression team was invaluable in managing the remainder of the sales process, which went smoothly thanks to her hard work. Highly recommend Stirling Ackroyd.
James · 11 February 2025
★★★★★ 5/5
GoogleReally enjoyed working with Stirling Ackroy Estate Agents. That was my first experience looking for a flat in London and I was super stressed in the beginning. But thanks to Ross, a manager I worked with, everything was smooth and hassle-free. Would strongly recommend this team to anyone looking for a flat in London.PositiveResponsiveness, Quality, Professionalism
Pavlo · 11 November 2022
Agent replied · 10 November 2024
Hi Pavlo, thanks for the great 5* review! its great to hear how Ross helped to make your property search stress free and you found your perfect new home! We wish you all the very best - Claire
★★★★★ 5/5
GoogleDanielle has been nothing short of exceptional in my hunt for a property the past few months. Respectful, kind and understood my vision of what I was looking for. One of a kind for estate agents, I had low expectations but she has been incredible. Thank you xxx
Pete · 22 June 2023
Agent replied · 21 June 2024
Hi Pete, thank you for taking the time to leave such a wonderful review for Danielle. Its so lovely to hear and Danielle will be thrilled. We wish you all the best - Claire
★★★★★ 5/5
GoogleReally enjoyed working with Stirling Ackroy Estate Agents. That was my first experience looking for a flat in London and I was super stressed in the beginning. But thanks to Ross, a manager I worked with, everything was smooth and hassle-free. Would strongly recommend this team to anyone looking for a flat in London.PositiveResponsiveness, Quality, Professionalism
Pasha · 25 August 2022
Agent replied · 21 June 2024
Hi Pavlo, thanks for the great 5* review! its great to hear how Ross helped to make your property search stress free and you found your perfect new home! We wish you all the very best - Claire
★★★★★ 5/5
GoogleWe were very pleased with our experience of selling our flat through Stirling Ackroyd. Liam and Mona provided a professional service with good follow through. They were easy to work with and gave us feed back on what viewers said about the flat. We had a good flow of viewers coming through and an acceptable offer within 3 weeks. Thank you to Liam and Mona and their team.
John · 22 June 2020
Agent replied · 21 June 2024
Thanks for the awesome review, John! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. I know that Liam and Mona will be delighted to read your comments. Thank you so much for choosing Stirling Ackroyd! All the best, Emily
★★★★★ 5/5
GoogleBrilliant service.
Christina was incredibly helpful with the viewing negotiations with the landlord.
She was knowledgeable and quick on dealing with all the necessities to assure a smooth tenancy agreement process!
Matteo · 22 April 2024
Agent replied · 21 June 2024
Hi Matteo, thanks for the 5* for Christina. We wish you all the very best - Claire
★★★★★ 5/5
GoogleJade has been amazing at helping us secure an apartment. From answering many calls and questions to organising a viewing and paperwork seamlessly, and all while being empathetic of the current competitive market for potential tenants. Thank you so much!
Tamsin · 25 September 2023
Agent replied · 21 June 2024
Hi Tamsin, thank you for sharing your experience whil working with Jade on your property search. Its great to hear and we wish you all the best - Claire
★★★★★ 5/5
GoogleI can't thank Yusuf enough for how easy he made the whole process of renting a house. He kept us updated throughout the whole journey, and the online platform we used was so easy to use. 5/5 well earned!
Hind · 22 June 2023
Agent replied · 21 June 2024
Hi there, thank you for the great feedback for Yusuf! Its lovely to hear from you and of the great experience you had finding your new home! We wish you all the best - Claire
★★★★★ 5/5
GoogleI usually dread having to find a new place to rent but Ross made this experience as smooth as one could ever wish. Very reachable and always available but most importantly honest! I would definitely recommend as this was the best experience renting in London yet (6th time moving)
Giulio · 22 June 2022
Agent replied · 21 June 2024
Hi Giulio, thank you for the fab feedback! Its great to hear and Ross will be so happy to read your kind words! - We wish you all the very best - Claire
★★★★★ 5/5
GoogleWe found our whole experience with Stirling Ackroyd great. Yusuf was especially helpful in organising multiple viewings and supporting us in getting the paper work over the line for the property. I found him very attentive, finding solutions to any of our queries and issues. I would definitely recommend!
Ross · 22 June 2022
Agent replied · 21 June 2024
Hi Ross, thank you for the great feedback. Its great to hear how Yusuf helped you to secure your new home! We wish you all the very best and thank you for choosing Stirling Ackroyd - Claire
★★★★★ 5/5
GoogleGreat service from start to finish. James was the most responsive of the agents we initially reached out to and was very honest with us about the market and what kind of rent we should expect. He worked hard to source us tenants and kept us fully updated throughout the whole process. Would definitely recommend.
Amanatey · 22 June 2021
Agent replied · 21 June 2024
Hi Amanatey, thank you for taking the time to leave a wonderful review! James will be so happy to read your kind words! Thank you for choosing Stirling Ackroyd 😊 - Claire …
★★★★★ 5/5
GoogleLiam & his team were fantastic. We originally put our property on the market in 2019 & it sold within 10 days but had to take it off the market, due to it having a cladding issue.
Once the work was completed. We went back to Liam & his team earlier this year & sold within 6 weeks.
The team are completely honest & very professional throughout the whole process.
I have recommended Stirling to a few friends that live in the area too.
Barry · 24 November 2023
Agent replied · 21 June 2024
Hi Barry, thank you for the 5* and for sharing your experience while selling your house with us. We wish you all the very best - Claire
★★★★★ 5/5
GoogleWith Yusuf's help, my first time going through the renting process went smoothly. He was dependable, friendly and easy to reach. He answered my questions with no delay and was a pleasure to be in contact with. Thank you Yusuf for your hard work and help.
Daisy · 22 June 2022
Agent replied · 21 June 2024
Hi Daisy, thank you for the great review, 5* and lovely words for Yusuf. We wish you all the very best in your new home - Claire
★★★★★ 5/5
GoogleI rented my new apartment through Stirling Ackroyd and the whole process was very easy and streamlined. Christina and the team made it a great experience.
George · 23 January 2024
Agent replied · 21 June 2024
Hi George, thank you for the 5* Christina and the team will be very happy to read this. Wishing you all the best - Claire
★★★★★ 3/5
GoogleWhile had a great experience when first moving into our rental in September 2021, we were pushed for an unreasonably high rent increase in June 2023. 3 months before our tenancy ended, Stirling Ackroyd was attempting to pitch a 28% rent increase to us, suggesting this was in the area of what our landlord was looking for.
In reality, the landlord has already let us know he needed less than half of this to secure his new mortgage. Ultimately we agreed to a much lower increase closer to average increases in the area, but was left with a bad taste by the attempt to squeeze us for far more.
Disappointed to find that a heated market for renters is being driven, at least in part, by these agencies.
Alasdair · 26 August 2023
Agent replied · 21 June 2024
Thank you for taking the time to leave feedback-Claire
★★★★★ 5/5
GoogleFrom the first moment we were sent the flat details to the moment we moved in Yusuf was responsive, informative and approachable. He made the whole moving process much less stressful and we are very grateful for his professional service.PositiveResponsiveness, Professionalism
Jon · 25 August 2022
Agent replied · 21 June 2024
Hi Jon, thank you for your fab feedback! Its great to hear and Yusuf will be so pleased to read this! We wish you all the very best - Claire
★★★★★ 5/5
GoogleLiam and Silviu were a pleasure to deal with from a buyer perspective. Their communication was always quick and professional, makes a big difference!
Tim · 24 November 2023
Agent replied · 21 June 2024
Hi Tim, thank you for the great feedback for Liam and Silviu. Wishing you all the best - Claire
★★★★★ 5/5
GoogleDanielle was excellent in helping me find my property. Knew a lot about the property and the area. Helped during initial negotiations and throughout the process, good communications.
Adam · 27 July 2023
Agent replied · 21 June 2024
Hi Adam, thanks for the 5* and great feedback for Danielle. We wish you all the best - Claire
★★★★★ 5/5
GoogleWe just moved in our new house and were very well supported along the way by Harry H. and his team.
We had a tight timeline and he had answers to all our questions quickly and efficiently which facilitated the process for us first time buyers.
It was a pleasure working with him!
Letendre · 16 October 2024
Agent replied · 23 October 2024
Hi Letendre, thanks for taking the time to leave feedback for Harry. We wish you all the best in your new home - Claire, Customer Engagement
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