Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSam went above and beyond by staying…
Sam went above and beyond by staying late for the viewing, even though it was after his working hours. He was extremely polite, humble, and genuinely helpful throughout the entire process. He also kindly mentioned that he would assist me with the parking, which was very thoughtful and appreciated. His professionalism and positive attitude made the experience smooth and pleasant. Highly commendable service.
Balwant · 16 December 2025
★★★★★ 5/5
TrustpilotThe premium choice, hands-off, just as I like it
I chose Settio because I was fine paying a premium for a premium service that was completely hands-off and trustworthy. Let me tell you, they delivered. I haven't lifted a finger this whole process other than sending the odd email or two, et voila, excellent tenants, Goodlord referenced, and the whole thing managed on your behalf with the utmost professionalism from start to finish. I have a feeling this will be a long and happy partnership.
Jean-Pierre · 27 August 2026
★★★★★ 5/5
TrustpilotSettio and Sophia were great!
Sophia Tong was the agent who managed my room viewing. She was exceptionally professional approach and very personable. I would highly recommend taking room tours with Settio!
Aled · 18 August 2026
★★★★★ 5/5
TrustpilotGreat property management team
Thanks to David for taking over the management of my property in a critical time and replying my concerns swiftly, showing efficiency and professionalism in his work.
WK · 10 August 2026
★★★★★ 5/5
TrustpilotRecently Ellisha from Settio
Recently Ellisha from Settio, was involved in arranging new tenants for one of my properties. I’m pleased to say that every thing went smooth from selection to referencing with clear communication. She was on top of things and kept me updated. I would highly recommend her and the rest of Settio team to manage your property with assurance that they will look after it very well.
Wail · 27 August 2026
★★★★★ 5/5
Trustpilot5-star service
5-star service! Jerry goes above and beyond for me as landlord. Jerry is extremely proactive, professional and reliable to handle all the needed papers and furniture pack. He took all the hassle out of my way.
May · 21 April 2026
★★★★★ 5/5
TrustpilotReliable and professional property manager
I’ve dealt with Zainab Khan (Senior Property Manager) for a while now and she’s always been really easy to deal with. She’s responsive, organised and just gets things sorted without any fuss.
Customer · 18 May 2026
★★★★★ 5/5
TrustpilotTimely update by the Settio Property…
Timely update by the Settio Property Experience team, especially Ellisha who has been very proactive in keeping open communications. Highly recommended.
Jay · 3 August 2026
★★★★★ 5/5
TrustpilotHolly Keeney is attentive to details…
Holly Keeney is attentive to details and communicate clearly on all the matters that need to draw my attention
Esther · 12 August 2026
★★★★★ 5/5
TrustpilotProfessional Service and Great Experience
Thank you Holly Keeney of Settio Property for contacting us prior to the end of the existing tenancy and giving us a good view of the current status of the rental market. It helped us to make an educated decision to maximize our returns. Great management of tenant and landlord experience to secure an extension of tenancy at the current market price in a prompt fashion. Great job Holly and wonderful to work with you. Thank you.
Michael · 10 July 2023
Agent replied · 24 August 2024
Thank you for taking the time to share your experience. We're committed to maintaining our high standards, and your review is a testament to our efforts.
★★★★★ 5/5
TrustpilotBest estate company with best agents.
During my stay in Manchester, I have not found a more well rounded team than I have at Settio. My agent, Joshua Dunlop was a tremendous help whilst apartment hunting, truly the best. He was always on it and let me know about details straight away. So happy with my choice to rent with Settio, agents are always top of the game.
Ricky · 3 June 2024
Agent replied · 24 August 2024
Thank you for your wonderful review! We are so glad to hear that you had a positive experience with us. Your satisfaction is our greatest reward, and we look forward maintaining this in future.
★★★★★ 5/5
TrustpilotLeo took time out to do a viewing on a weekend
Really pleased with my experience of Settio - I have had the pleasure of dealing with Leo who has been absolutely class in providing what I needed. Due to the nature of the my current tenancy - I needed to move out quickly and Leo was fantastic in getting things accross quickly, he also did me a massive solid and showed me round a flat on a Saturday (when he was supposed to be off) as he knew my time constraints. Legend.Despite not going for the property in the end - will DEFINITELY be on the look out for Settio again if i'm ever in need.
Harrison · 16 December 2024
★★★★★ 5/5
TrustpilotQuick, Easy and Professional
Settio is by far the best I've dealt with. The whole process was quick and easy, from the viewing right through to getting my keys. Huge thanks to Leo, Amina, Georgina, Joseph, and everyone else involved. It was a really great experience overall.
Mostafa · 23 January 2026
★★★★★ 5/5
TrustpilotGreat service from Settio team…
Great service from Settio team especially Holly. Highly recommend.
Niraj · 25 September 2026
★★★★★ 5/5
TrustpilotI had the pleasure of working with Leo…
I had the pleasure of working with Leo as my letting agent, and I can confidently say that he exceeded all my expectations. From the very beginning, Leo was approachable, professional, and incredibly responsive. He listened carefully to my requirements and helped me find a fantastic apartment in Salford that perfectly suits my needs.Leo’s knowledge of the local property market was evident throughout the process. He provided honest advice, made sure I understood every step, and went above and beyond to secure a great deal for me. Even after the agreement was finalized, he was quick to address any queries I had, ensuring a seamless transition into my new home.
Raj · 3 December 2024
★★★★★ 5/5
TrustpilotEfficient & helpful communications
Efficient & helpful communications
Thank you to Sharon Antwi
Jenny · 23 September 2026
★★★★★ 5/5
TrustpilotSpecial thanks to Tiffany Liu
Special thanks to Tiffany Liu, the Property Manager for being so proactive and professional. As soon as the facilities' issues of my newly move-in apartment were reported, she gave me a ring to follow up and an email ensued as a recap of all key issues. In a few days, all these were fixed. Further, she initiated to contact CDA for ordering of the bottom fridge self as a replacement of the broken one. Once again thanks to Tiffany, we are now living in such a peace of mind.
Anthony · 22 November 2024
★★★★★ 5/5
TrustpilotJosh and Paige were amazing as usual
Josh and Paige were amazing as usual. Really quick to reply and really helpful. I have 6 properties and 6 agents and this agency is head and shoulders above the rest.
Chris · 16 April 2026
★★★★★ 5/5
TrustpilotI’ve been doing work as a contractor…
I’ve been doing work as a contractor for around 20 years,I don’t often leave reviews but I’m leaving a review here because we do work for Settio and I’d like them to know that a property manager there called Oliver is ALWAYS very well mannered and never disrespectful to me or any of my staff unlike some people can be to a contractor so Oli thanks for all your help on all the easy and difficult jobs .
Brian · 13 December 2024
★★★★★ 5/5
Trustpilot𝑰 𝒂𝒎 𝒆𝒂𝒔𝒊𝒍𝒚 𝒉𝒂𝒑𝒑𝒚 𝒘𝒊𝒕𝒉 𝒕𝒉𝒆 𝒗𝒆𝒓𝒚 𝒃𝒆𝒔𝒕
I have relied on Settio since 2021 to find tenants who will respect their apartment and neighbours. As an overseas investor I look for quiet efficient people to deliver.Changeover of tenants and attention to detail for such little things as a squeaky bedframe, are always actioned and cleared. It wouldn't be fair to mention just one or two. As Winston Churchhill is supposed to have said "𝑰 𝒂𝒎 𝒆𝒂𝒔𝒊𝒍𝒚 𝒉𝒂𝒑𝒑𝒚 𝒘𝒊𝒕𝒉 𝒕𝒉𝒆 𝒗𝒆𝒓𝒚 𝒃𝒆𝒔𝒕"; that perfectly describes the team at Settio. Anyone thinking of having them manage your property or you're just looking to rent, do so with confidence.
DeeEll · 10 November 2024
★★★★★ 5/5
TrustpilotIncredible Experience
We had the most fantastic experience with Leo and Kaine. Initially Leo called us to arrange a viewing and he was so pleasant over the phone and so quick to arrange everything for us. Kaine was dead professional during the viewing and so friendly making the whole experience enjoyable, he answered all of our questions and more and we connected instantly. We want to say a big thank you to Leo for going above and beyond for us and really trying to get the property to us, replying late at our messages and also off working hours!The team is amazing and even now that we are finishing with the referencing and getting everything up and ready to go, he has been incredible. Easy to reach and just a great support!Thank you so much Leo and Kaine!!- Mel & Ukje
Ukje · 1 November 2024
★★★★★ 5/5
TrustpilotLeo was incredibly helpful as a letting…
Leo was incredibly helpful as a letting agent, going above and beyond to ensure a smooth and stress-free experience. From the beginning, he was responsive and proactive, keeping me informed at every stage and answering all my questions with patience and expertise. Leo took the time to understand my specific needs, helping me find a property that was a perfect fit. He handled the paperwork efficiently and made sure I was comfortable with each step of the process. Thanks to Leo's dedication and support, what could have been a complicated process felt easy and straightforward.
· 1 November 2024
★★★★★ 5/5
TrustpilotExceptional Service from Mr. Leo at Settio
I have had the pleasure of working with Mr. Leo from Settio over the past year to help many students find apartments in Manchester. His professionalism and dedication are truly commendable. Mr. Leo made the entire process seamless, always going above and beyond to ensure each student's needs were met. His in-depth knowledge of the local market and prompt responses greatly eased the challenges of finding suitable accommodations. I highly recommend Mr. Leo and Settio for anyone seeking reliable and efficient assistance in finding the perfect home.
Wayil · 1 November 2024
★★★★★ 5/5
TrustpilotI had a fantastic experience working…
I had a fantastic experience working with Leo as my lettings negotiator. From the very first meeting, he demonstrated exceptional professionalism and a deep understanding of the rental market. He took the time to listen to my needs and preferences, ensuring that I found a property that truly suited me.Leo was proactive in communicating updates and was always available to answer my questions. His attention to detail and negotiation skills made the entire process smooth and stress-free. I really appreciated Leos friendly demeanour and genuine commitment to finding the right fit for me.I highly recommend Leo to anyone looking for a reliable and dedicated lettings negotiator. Thank you for making this experience a positive one!
Gordon · 1 November 2024
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