Trusted Agent profile · London
★★★★★
1,796 reviews across 2 platforms
Finsbury Circus House, 15 Finsbury Circus, London, EC2M 7EB
Savills's office in London, at Finsbury Circus House, is rated 4.1 out of 5 across 1,796 reviews on two platforms, including 22 Google reviews rated 4.2.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotFantastic service from Emily Medland
Fantastic service from Emily Medland Always kept me up to date. Very professional and friendly
We are so pleased that everything worked out successfully for you, Lisa. Thank you for providing us with an update and for taking the time to review our service.
1/5
TrustpilotSavills: a soulless organisation
Savills have a heritage brand that represents a company once with dignity. The staff are awfully inexperienced, ignorant of dealing with people and they have high churn by front facing inexperienced staff (on low salaries no doubt). Heartless and soulless business. Never ever deal with them for lettings.
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
1/5
TrustpilotOver inflated valuation
Did a desk top valuation for the purposes of mediation that was £120000 over a full valuation carried out by another reputable company Do not use this companyI have replied to your email but it automatically replied your away on annual leave till the 31st of July and it's now the 8th of August
Hi Derek, we're sorry to read your review. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so we can look into this? Thank you
5/5
TrustpilotBayswater appartment
We recently sold our Bayswater apartment through Savills. Danielle Kersh who led the sale, was outstanding and really supportive from both seller and buyer perspectives. She made the process smooth and enjoyable. We would wholeheartedly recommend both Savills and Danielle Kersh.
Thank you for taking the time to leave feedback. We’re so glad that you we were able to help you and wish you all the best.Regards,Danielle
5/5
TrustpilotA great service from Victoria and Sue…
A great service from Victoria and Sue at the Stamford office. Communication was first class and we were kept informed at every stage - very reassuring with this being our first move in 32 years! The Adnams hamper on completion was a complete surprise and a really lovely touch - many thanks!
1/5
TrustpilotTerrible to deal with
Terrible to deal with, will be very helpful during the tenancy, but on the way out will use any excuse possible to take money out of deposits.
We are very sorry to hear of your moving out experience and would like to find out more. If you'd like, please provide further detail by email to socialmedia@savills.com so we can investigate.
1/5
TrustpilotAwful company who destroy any property…
Awful company who destroy any property site they manage through over inflated service charges and bad management. If these people manage a building you live in, move out.
Thank you for bringing this to our attention, we would like to find out more so please email socialmedia@savills.com with additional detail so we can investigate this case.
1/5
GoogleSimply the worst possible Building Managing Company in the entire world...! They have managed our building from 2016 to 2020 and have been an absolute disaster...! Everything from top to bottom was a complete disgrace of the profession. In all fairness, between money laundering activities and their "services", no one could really see any difference. It became so bad tthat after a little while, many landlords started to stop paying their service charges which, anyway, were probably going into someone's pocket......... TO BE AVOIDED AT ANY POSSIBLE COST !!!!
5/5
TrustpilotA well executed transaction as expected…
A well executed transaction as expected from Savills an established business with a big reputation. There are many claims made by estate agents - they're famous for that but negotiating skills are another level. Charlie Knapp showed such skills and I would recommend him and his company without hesitation.
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotBattersea Park Estate Agency
Emily and Peter in the Battersea Park office were fantastic to deal with and achieved a good price for my property in a challenging market. Very professional and always available to help.
Thank you, it was our pleasure, William. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Emily & Peter
5/5
TrustpilotSavills Exeter - Sarah-Jane Bingham Chick
We invited Sarah-Jane Bingham Chick, from Savills' Exeter office, to view our Devon property and provide an appraisal, which she duly did. Knowledgeable, with a wealth of local experience and a cheerful, personable approach means she is a delight to work with.
Thank you for your kind words. I am delighted to have been able to help and hope to work with you again in the future.Regards,Sarah-Jane
5/5
TrustpilotGreat property management
Lauren was always really quick to respond, solution focused and very polite and helpful.
5/5
Trustpilotexcellent team , bridge street, manchester
The whole team at savills bridge street manchester are phenomenal but I must lay extra thanks to my property manager Sam. He is excellent & has been since I moved in. He is responsive, helpful & more than anything utterly understanding to individual circumstances.Can’t recommend them enough !!
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
TrustpilotI’d like to take the time to thank the…
I’d like to take the time to thank the guys in the lettings department down at Savills, Marlow. The process from viewing the property, submitting an application to moving in was delightful. They guided me each step of the way. Highly recommend using them.
We really appreciate you taking the time to write a review. We know that moving can be a stressful time, so we are glad we were able to make the transition slightly easier.Regards,The Marlow Team
5/5
TrustpilotSuper helpful agents and really good experience!
Tom and Poppy were really helpful, I would suggest Savills to everyone!
1/5
TrustpilotDidn't keep offers private
Didn't keep offers private. Tried to go back and forth between potential buyers to increase bids. Told other buyers I had offered asking price in a bid to increase sales price. I didn't think practices like this still existed. Disappointed to learn that they believe gazumping is fair.
We are very to hear this, if you'd like please email further details and your contact information to socialmedia@savills.com so we can investigate.
5/5
TrustpilotI had a pleasure dealing with Aziz
I had a pleasure dealing with Aziz. Great guy, professional and friendly. Helped me all the way through to the point where I moved in, and even after due to a great relationship is still available for a call and any assistance. Very pleased)
Thank you, it was my pleasure. I know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you. Regards,Aziz
4/5
TrustpilotSelling with Savills
Working with people who are committed, knowledgeable and honest was a delight. Rory Ogilvie and Gail McRae made the selling of my home of some thirty odd years less traumatic than I thought it was going to be. For me, the people who work for Savills are a pleasure to work with.
5/5
TrustpilotSavills made selling our house a…
Savills made selling our house a pleasant experience, Phaedra especially seemed to be there when advice was needed. We loved the house and circumstances forced us to sell so having the Savills team there made it that much easier.
We understand that selling a home can be hard, and I really appreciate your kind words that we made things a bit easier for you. Thank you for the review!Regards,Phaedra
5/5
Trustpilot5-star performance
SAVILLS CAMBRIDGEThey are always professional and courteous and enthusiastic, and committed to the task in hand. They have all been a pleasure to work with, including notably Stewart Chipchase and Ed Meyer. Whether you're buying or selling, they will achieve a fair price.
Thank you for taking the time to leave a review! We are delighted to hear that we were able to help with your real estate needs, and your kind words are much appreciated. We look forward to working with you again in the future.Regards,The Savills Cambridge Team
5/5
TrustpilotSavills
Ben was efficient, patient, knowledgeable and a pleasure to deal with.
1/5
TrustpilotPoor service
Poor service, bidding against the wall is the norm .Beware they charge estate agent fees from the buyer and not the seller!Post sale service is poor with no response to calls, emails or texts.Consider other Auction houses which I have used with much superior service and not as costly.
We’re very sorry to hear about the inconvenience and would like to investigate this issue, please call us on 020 7824 9091 to discuss it further.
5/5
TrustpilotExcellent management from Anmol Johal
Anmol Johal took over as our property management agent recently and has been outstanding. She responds quickly to our concerns, answers emails promptly and has dealt tactfully with challenging tenants. I feel very confident in her care and highly recommend her!
I am so grateful for your kind words. It has been a pleasure to work with you and please feel free to reach out if there is anything else I can do to assist.Regards,Anmol
4/5
Trustpilot"Savills was recommended by friends who…
"Savills was recommended by friends who had sold their London houses through them, which confirmed the good reputation we already knew they had. Their staff acted professionally and helpfully throughout, despite the difficulty of working during the period of Covid restrictions."
Thank you for your review. We are glad to have been able to help, and we know that moving is especially stressful during COVID-19. Please feel free to reach out with any further questions.Regards,The Savills Team
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