5/5
TrustpilotNavik Solanki is an epic property…
Navik Solanki is an epic property manager. Super on top of things and organized.
Trusted Agent profile · London
Savills London reviews
★★★★★
1,796 reviews across 2 platforms
Finsbury Circus House, 15 Finsbury Circus, London, EC2M 7EB
Part of Savills, see every office.
Savills's office in London, at Finsbury Circus House, is rated 4.1 out of 5 across 1,796 reviews on two platforms, including 22 Google reviews rated 4.2.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotTrust/ Confidence
We are of a senior age and we so delighted that Jodie Lands of Savills was so helpful and willing to spend over half an hour to go thru a detailed document on the phone.She gave us confidence.
Agent replied · 11 June 2024
This is so nice to hear, Krysia - thank you. It was a pleasure to be able to help you, and thank you for such a lovely review.Regards,Jodie
5/5
TrustpilotThe team at Savills were very helpful…
The team at Savills were very helpful and arranged a sale which was at a good price.
Agent replied · 11 June 2024
Thank you so much for your review, John. It's much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
TrustpilotAgent was knowledgeable about the…
Agent was knowledgeable about the market and practical in helping us to present for sale
5/5
TrustpilotI have been a landlord with Savills for 3 years
I have been a landlord with Savills for a number of years now. They have always secured me solid trustworthy tenants. I have found Jodie and Keta to be very professional, responsive and helpful throughout my time with them.
Agent replied · 11 June 2024
Thank you so much for your review, Adam - it is much appreciated. If you need anything further please don’t hesitate to contact us!Regards,Jodie, Keta & Savills team
1/5
TrustpilotTerrible experience renting from…
Terrible experience renting from Savills. They are withholding a portion of our deposit despite the inventory checkout report stating the property was returned in the same condition as it was when we moved in. I’ve heard horror stories about them before but didn’t expect the treatment to be this unfair and common procedure.
Agent replied · 11 June 2024
We take great pride is providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, can you email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this? Thank you.
5/5
TrustpilotVincent Road Sale
The whole team at Savills were exceptionally professional during the sale of our property in Vincent Road. We would especially like to draw attention to Ben Rudd who was extremely helpful, and proactive, during the sales cycle.We would strongly recommend Savills for those looking for an estate agent.Mr & Mrs E
Agent replied · 11 June 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotAmazing service and support from Angus.
Agent replied · 23 December 2024
Thank you for your lovely review, Karlee. It was a real pleasure being able to help you.
5/5
TrustpilotFantastic service from Emily Medland
Fantastic service from Emily Medland Always kept me up to date. Very professional and friendly
Agent replied · 24 August 2024
We are so pleased that everything worked out successfully for you, Lisa. Thank you for providing us with an update and for taking the time to review our service.
1/5
TrustpilotSavills: a soulless organisation
Savills have a heritage brand that represents a company once with dignity. The staff are awfully inexperienced, ignorant of dealing with people and they have high churn by front facing inexperienced staff (on low salaries no doubt). Heartless and soulless business. Never ever deal with them for lettings.
Agent replied · 11 June 2024
We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.
5/5
TrustpilotSale of our property in Ascot
We chose Savill’s to market our property in Ascot as they were responsive and understood our brief. The staff were amazing at every stage of the process, nothing was any trouble and advice was there when it was needed.The property sold very quickly, with initial marketing targetting suitable buyers. The enthusiasm and professionalism of the staff was evident from the beginning to the end of the process.I have recommended Savills to friends who are considering a house move. A great experience.
1/5
TrustpilotOver inflated valuation
Did a desk top valuation for the purposes of mediation that was £120000 over a full valuation carried out by another reputable company Do not use this companyI have replied to your email but it automatically replied your away on annual leave till the 31st of July and it's now the 8th of August
Agent replied · 11 June 2024
Hi Derek, we're sorry to read your review. Please can you email further information to Carole Bratt, Director of Customer Relations, at CBratt@Savills.com so we can look into this? Thank you
5/5
TrustpilotBayswater appartment
We recently sold our Bayswater apartment through Savills. Danielle Kersh who led the sale, was outstanding and really supportive from both seller and buyer perspectives. She made the process smooth and enjoyable. We would wholeheartedly recommend both Savills and Danielle Kersh.
Agent replied · 11 June 2024
Thank you for taking the time to leave feedback. We’re so glad that you we were able to help you and wish you all the best.Regards,Danielle
1/5
TrustpilotTerrible to deal with
Terrible to deal with, will be very helpful during the tenancy, but on the way out will use any excuse possible to take money out of deposits.
Agent replied · 11 June 2024
We are very sorry to hear of your moving out experience and would like to find out more. If you'd like, please provide further detail by email to socialmedia@savills.com so we can investigate.
5/5
TrustpilotA great service from Victoria and Sue…
A great service from Victoria and Sue at the Stamford office. Communication was first class and we were kept informed at every stage - very reassuring with this being our first move in 32 years! The Adnams hamper on completion was a complete surprise and a really lovely touch - many thanks!
5/5
TrustpilotA well executed transaction as expected…
A well executed transaction as expected from Savills an established business with a big reputation. There are many claims made by estate agents - they're famous for that but negotiating skills are another level. Charlie Knapp showed such skills and I would recommend him and his company without hesitation.
Agent replied · 11 June 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotAwful company who destroy any property…
Awful company who destroy any property site they manage through over inflated service charges and bad management. If these people manage a building you live in, move out.
Agent replied · 11 June 2024
Thank you for bringing this to our attention, we would like to find out more so please email socialmedia@savills.com with additional detail so we can investigate this case.
1/5
GoogleSimply the worst possible Building Managing Company in the entire world...! They have managed our building from 2016 to 2020 and have been an absolute disaster...! Everything from top to bottom was a complete disgrace of the profession. In all fairness, between money laundering activities and their "services", no one could really see any difference. It became so bad tthat after a little while, many landlords started to stop paying their service charges which, anyway, were probably going into someone's pocket......... TO BE AVOIDED AT ANY POSSIBLE COST !!!!
5/5
TrustpilotBattersea Park Estate Agency
Emily and Peter in the Battersea Park office were fantastic to deal with and achieved a good price for my property in a challenging market. Very professional and always available to help.
Agent replied · 11 June 2024
Thank you, it was our pleasure, William. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Emily & Peter
5/5
TrustpilotGreat property management
Lauren was always really quick to respond, solution focused and very polite and helpful.
5/5
Trustpilotexcellent team , bridge street, manchester
The whole team at savills bridge street manchester are phenomenal but I must lay extra thanks to my property manager Sam. He is excellent & has been since I moved in. He is responsive, helpful & more than anything utterly understanding to individual circumstances.Can’t recommend them enough !!
Agent replied · 11 June 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
TrustpilotSuper helpful agents and really good experience!
Tom and Poppy were really helpful, I would suggest Savills to everyone!
1/5
TrustpilotDidn't keep offers private
Didn't keep offers private. Tried to go back and forth between potential buyers to increase bids. Told other buyers I had offered asking price in a bid to increase sales price. I didn't think practices like this still existed. Disappointed to learn that they believe gazumping is fair.
Agent replied · 11 June 2024
We are very to hear this, if you'd like please email further details and your contact information to socialmedia@savills.com so we can investigate.
5/5
TrustpilotI had a pleasure dealing with Aziz
I had a pleasure dealing with Aziz. Great guy, professional and friendly. Helped me all the way through to the point where I moved in, and even after due to a great relationship is still available for a call and any assistance. Very pleased)
Agent replied · 11 June 2024
Thank you, it was my pleasure. I know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you. Regards,Aziz
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Tell us what you need and we'll put you in touch. Savills hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
