5/5
TrustpilotExcellent team and first class service
Excellent team and first class serviceVery efficient Extremely nice to deal with Highly recommend them
Agent replied · 11 June 2024
Thank you, Henry - we appreciate your lovely review.
Trusted Agent profile · London
Savills New Homes London reviews
★★★★★
1,729 reviews across 2 platforms
61 Wallis Road, Hackney Wick, London, E9 5LH
Savills New Homes's office in London, at 61 Wallis Road, is rated 4.1 out of 5 across 1,729 reviews on two platforms, including 15 Google reviews rated 3.9.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotA top class service I highly recommend
A top class service I highly recommend. Alfie & Sascha
Agent replied · 11 June 2024
Thank you, Alfie & Sascha - we really appreciate your review!
1/5
TrustpilotLiars
The absolute worst. Made promises to us that we would get the house we need badly. Tricked us and lied about an exclusive time clause. Disgusting.
Agent replied · 11 June 2024
We take great pride is providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, please email our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this.
5/5
TrustpilotVery professional Estate agents…
Very professional Estate agents providing good advice on selling and buying our propertyMillie provided outstanding communication keeping in touch throughout our selling processhighly recommended
Agent replied · 11 June 2024
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
5/5
TrustpilotExcellent customer service
Alison Tonner from Savills you are ⭐️⭐️⭐️⭐️⭐️ 5 star,she is helpful,polite and kind.
Agent replied · 11 June 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Alison
5/5
TrustpilotHad a wonderful service from Savills…
Had a wonderful service from Savills Cambridge- Stewart C provided an outstanding level of professional service during a complicated transaction.Could not recommend more highly.
Agent replied · 11 June 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotNot a straight forward property or sale . . .
Due to circumstances not a straight forward property or sale - but the team were knowledgeable, enthusiastic and kept me in the picture at all times. Great.
Agent replied · 11 June 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
5/5
TrustpilotImpressive service from Keta and Ross
Impressive service from Keta and Ross - we are really happy that we choose Savills for our rented apartment in London ;0)
Agent replied · 11 June 2024
Thank you so much for your kind words, Torben. We hope to work with you again in the future.Regards,Keta and Ross
5/5
TrustpilotTenant change over
Sandy, and his team at the Kingsland Road branch, handled the change over between tenants in a very professional and sensitive manner.
Agent replied · 11 June 2024
We really appreciate your kind feedback. We are very pleased we were able to help.Regards,Sandy
5/5
TrustpilotJust bought a property in Kensington
Just bought a property in Kensington. We worked Emily Owen - Smith of Savills that was very helpful in guiding us through the process. Full mark to her and the team at savvils for making this experience so smooth and effective.Mats
5/5
TrustpilotEfficient, Friendly and helpful.
Kelly in the Kingsland Road office (London) is always efficient, organised and friendly. feels like genuine teamwork.
Agent replied · 11 June 2024
Dear Tony, Thank you for the lovely review, it’s a pleasure working with you. Kind regards,Kelly
5/5
TrustpilotSavills Aberdeen
Aberdeen Savills branch were very kind and understanding.They were very helpful whenever I needed help.The photos and wording of the advertising for the property brochure were excellent.
Agent replied · 11 June 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.
5/5
TrustpilotI found the whole team very attentive…
I found the whole team very attentive but most of all they showed my time to listen and show compassion. Their attention to detail in the sale and hard work has been smazing
5/5
TrustpilotExcellent and professional…
Excellent and professional support/service from Mr Dan Martin.
Agent replied · 11 June 2024
Thank you for leaving a review, we were very happy to be able to help you.Regards,Dan
5/5
TrustpilotVery satisfied.
Jordan Fuller of Waterloo Office helped us very well. She was easily accessible, handled matters adequately. The online viewing was trustworthy. We are very satisfied.
5/5
TrustpilotGreat service and decent pricing
Great service and decent pricing. Really enjoyed the whole process and think they did a great job promoting my old apartment.
Agent replied · 11 June 2024
Hi Sarah, we really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotIt was an absolute delight working with…
It was an absolute delight working with Tom. He succeeded in selling out flat in weeks where other agents failed after taking months.
Agent replied · 11 June 2024
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
5/5
TrustpilotSeamless Contract renewal
Contract renewed online with a tiny rent increase without any fuss or bother at all. All questions were answered promptly and clearly
Agent replied · 11 June 2024
Thank you, Catherine. We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotRude staff
Spoke to a lady called Abby M was very rude and uniformative about a property I wanted to view won’t be using them to sell my home !
Agent replied · 11 June 2024
Hi David, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
5/5
TrustpilotHave been with Savills since October…
Have been with Savills since October and have had a great experience, Danielle Melia from Property management has been so helpful and communicative!
4/5
TrustpilotSound advice in marketing the house…
Sound advice in marketing the house initially softly then at our request speeded up the process with 5 viewings resulting in one offer and subsequent sale.
5/5
TrustpilotGreat experience
Great experience of renting a property and then subsequently buying from the Savills team in Birmingham. Professional, efficient and friendly service from both the rental team (Sophie and Charlie in particular) and Sales (Milly).
5/5
TrustpilotPaul Cadge of Savills in Salisbury who…
Paul Cadge of Savills in Salisbury who was acting for our sellers, was consistently efficient, helpful and friendly during the four months between our offer being accepted and the date of completion. He was backed up by excellent staff in the Salisbury office. We could not have asked for better service.
5/5
TrustpilotMillie and Savills have been amazing…
Millie and Savills have been amazing helping us sell our home. They made the process enjoyable.
Agent replied · 11 June 2024
Thank you for your kind words. Selling a home can be very stressful and I am glad to have been able to make the process that bit smoother. Regards,Millie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Savills New Homes hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
