Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMy daughter has rented a property from them
My daughter has rented a property from them, the whole experience has been lovely! Process running smooth, communication all the time- on point and the properties are all well-maintained
Kate · 25 November 2020
Agent replied · 11 June 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
★★★★★ 1/5
TrustpilotNice people. Ineffective service.
Their Lettings department leaves a lot to be desired. Nice people (when you can get hold of them) but totally ineffective. Have had to wait several days/weeks for simple issues to be fixed over the past two and a half years.
Peter · 4 July 2023
★★★★★ 5/5
TrustpilotDelighted
We are grateful particularly to Alastair Mercer in the Guildford Office who excelled in his professional approach to, what turned out to be, a challenging and long winded sale
Heather · 21 September 2020
Agent replied · 11 June 2024
Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
★★★★★ 4/5
TrustpilotWe were taken care of by Sue from…
We were taken care of by Sue from Savills in Rickmansworth. She was very helpful throughout our purchase and was always on hand to give advice and made our experience very pleasant.
Shara · 21 August 2019
Agent replied · 11 June 2024
Hi Sue, thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
★★★★★ 5/5
TrustpilotGood job Savills
Fiona at Savills has been an excellent help all the way through selling my Mother's property. She has been supportive, always on the end of the phone and prompt to answer any queries. We could not have expected any better.
Lesley · 28 June 2023
★★★★★ 5/5
TrustpilotHarry and the Savills Richmond team…
Harry and the Savills Richmond team have been fabulous. Very professional and efficient: keep up the good work!
Colette · 8 July 2022
Agent replied · 11 June 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.RegardsHarry
★★★★★ 5/5
TrustpilotIv found savile's to be extremely…
Iv found savile's to be extremely helpful and professional, they have always kept me well informed of the progress of my sale I couldn't be happier and would highly recommend.
Clare · 24 January 2020
Agent replied · 11 June 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations
★★★★★ 5/5
TrustpilotThe Sales team gets 5 stars
The Sales team gets 5 stars The rental team gets 5 starsThe property management team gets 0 stars
Mark · 5 July 2022
Agent replied · 11 June 2024
Thank you for your review, but would appreciate further feedback regarding the property management element. If you'd like, please email socialmedia@savills.com with further information so we can investigate.
★★★★★ 5/5
TrustpilotSavills Fulham Park Road sales team are…
Savills Fulham Park Road sales team are professional, focussed, smart, sales driven and deliver for vendors. Best in class.
Gemma · 19 May 2022
Agent replied · 11 June 2024
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 5/5
TrustpilotThe team were always polite and helpful…
The team were always polite and helpful and respectful of my situation. Every step of the sale of my property was clearly explained, and my queries or concerns always answered promptly. Highly recommend. Thanks all at Savills Notting Hill
Jane · 6 July 2023
★★★★★ 5/5
TrustpilotGet things done
We purchased through Savills. Millie at the Sunningdale office was brilliant. When things needed a push along she was great in assisting us. Always answered questions quickly through email, phone and text. She helped us in 'encouraging' the chain to commit to a date and was instrumental in getting commitment both up and down the chain.
Matt · 30 June 2021
★★★★★ 5/5
TrustpilotGreat working with Mike Churchill
Great working with Mike Churchill, efficient and professional. He followed up and even worked with us after hours to get the last document signed.
Dave · 21 June 2021
Agent replied · 11 June 2024
Hi Dave, it was our pleasure - and thank you for the great review!Regards,Mike
★★★★★ 5/5
TrustpilotSavills made buying my flat easy
Savills made buying my flat easy. Kathryn osland my advisor was a fountain of professional knowledge and made the sale go through without a hitch. Totally recommended
Richard · 5 April 2024
★★★★★ 1/5
TrustpilotSavills staff cannot be trusted
Savills staff cannot be trusted. They will tell you something different everyday about the availability of property. If you want to save time and money use any other agency but Savills.
Lorenz · 28 January 2019
Agent replied · 11 June 2024
Hi Lorenz, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
★★★★★ 1/5
TrustpilotSavills and their building manager are…
Savills and their building manager are totally useless and we pay lots of money for service charge every year, they keep ignoring us when we have a problem to ask for.
Chao · 27 January 2019
Agent replied · 11 June 2024
Hi Chao, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
★★★★★ 5/5
TrustpilotSavills did a great job of marketing…
Savills did a great job of marketing our property resulting in three offers at asking price in the first week of launch, resulting in a sale!
Heather · 2 December 2020
Agent replied · 11 June 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
★★★★★ 5/5
TrustpilotHad problems in the flat and Savills…
Had problems in the flat and Savills helped solve it very urgently! Thanks a lot
Customer · 15 September 2022
Agent replied · 11 June 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us,
★★★★★ 5/5
GoogleI recently purchased a new flat in this area and was thoroughly impressed with the service delivered, with Laura being instrumental to my purchase going through. The purchase was dependant on my flat sale, and Laura helped manage not only …
Josh · 16 April 2023
★★★★★ 5/5
TrustpilotExcellent service from Harriet at…
Excellent service from Harriet at Savills Hampstead working diligently to keep the process moving forwards to completion.
Justin · 14 June 2022
Agent replied · 11 June 2024
It was a real pleasure to work with you, Justin. And thank you for such a lovely review!Regards,Harriet
★★★★★ 5/5
TrustpilotQuick & easy house sale!
Excellent and very smooth experience with my house sale. Well organised viewings and regular communication with feedback from prospective buyers. Would definitely use Savills again!
H · 21 January 2021
Agent replied · 11 June 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
★★★★★ 5/5
TrustpilotExcellent service by Sholto with…
Excellent service by Sholto with regular communications to ensure we were kept informed throughout the sale of our property.
Chris · 24 February 2022
Agent replied · 11 June 2024
It was a pleasure dealing with you Chris and thank you for your patience throughout the process. Enjoy your new home!Regards,Sholto
★★★★★ 1/5
Trustpilotabsolutely awful company
absolutely awful company, not sure who was chasing payment today but they were so rude shouting down the phone at our receptionist! don't know how they get business being that rude!
Anita · 21 June 2018
Agent replied · 11 June 2024
Hi Anita, we’re sorry to read your review. Please can you email more information to Carole Bratt, Director of Client Relations, at CBratt@savills.com, so that we can investigate this? Thank you.
★★★★★ 4/5
TrustpilotProfessional, responsive, fair
I have had a great experience throughout my tenancy with Savill's, both with Melissa and Tami. The communication has been smooth, helpful and the few issues I experimented with the property have been quickly fixed. Thank you :)
Eugenio · 21 June 2023
★★★★★ 5/5
TrustpilotHappy with Savills service from the…
Happy with Savills service from the first contact until the contract with our new property. Thank you
André · 9 May 2022
Agent replied · 11 June 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
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