Savills London reviews

★★★★★ 5/5

Google

Alex and his team helped us find our beautiful new home in Kentish Town. They were professional, kind and responsive, answering all our questions and advocating on our behalf to the landlord. The process was smooth and easy. We would happily recommend them to any prospective clients and will definitely go back to them for our next move. Thank you in particular to Alex and Tanika!

Sufia · 22 July 2023

★★★★★ 5/5

Google

Absolutely thrilled with the service I received from Gabriella! From start to finish, she made the process of purchasing my apartment seamless and stress-free. She was always available to answer questions, provided regular updates, and guided me through every step of the purchase. I felt confident and well-informed throughout the process. I highly recommend Savills to anyone looking to buy a property!

Jessica · 12 October 2025

★★★★★ 5/5

Google

We received a great service from Savills, especially from Alex! He truly supported us during the rental process and went beyond his remit to ensure we were treated fairly as tenants. It's very refreshing to find an agent who cares, shows understanding, and brings the results. Thank you again, we'll be back when it's time to look for our first home :)

Chiara · 12 October 2025

★★★★★ 5/5

Google

The process was incredibly efficiently managed by Lizzie Watson. She responded me quickly and continued to keep me informed during the buying process. She was patient and helped me with all of my needs. It was a happy experience with her and I never felt rushed or silly when asking questions. I would highly recommend Lizzie Watson to anyone who is interested in buying/selling a property.

Hotpot · 17 June 2023

★★★★★ 5/5

Google

Simply great. We recently had to move to London and had a tight deadline to meet. Luke and Kasia at Savills constantly went the extra mile for us and guided us in the best direction. They were not after just ticking a property off of their list; something we experienced with some other pushy agents. Luke and others gave us valuable pieces of advice and suggestions that helped us greatly in picking a flat that we could both afford and was also a good option. I can't speak highly enough about them. Good job, Luke and team.PositiveResponsiveness, Quality, Professionalism, Value

Mahmoud · 24 October 2021

★★★★★ 5/5

Google

Whilst I knew and understood that Savills were working for the seller, Elias spent time building a genuine rapport with us. He was rational, professional and patient. We never felt harassed or too pressured. He was always on the end of the phone if we had a question, which for us was a key quality. Elias worked diligently to find a price that was right for both of us and the seller. Once the price was agreed, he went above and beyond. He was a godsend during the exchange process - touching base with both lawyers, chasing down building certificates, hurrying the council for searches, liaising between both parties m every detail. It wouldn’t have gotten over the line as quickly as it did without him (we were keen to beat the stamp duty deadline). Throughout the whole process, Elias has been profession and diligent, but also warm and personable. It’s been a pleasure.PositiveResponsiveness, Professionalism

Sarah · 24 October 2021

★★★★★ 5/5

Google

I just wanted to say how impressed I was with Savills and especially Elias who handled the sale of our house. He went above and beyond to make everything easy and straight forward. He was always at the end of the phone if we needed him and went the extra mile to ensure everything went through smoothly. He was an absolute pleasure to work with and I wouldn’t hesitate in recommending him and Savills to anyone.PositiveResponsiveness, Quality, Professionalism, Value

Jade · 24 October 2021

★★★★★ 5/5

Google

We had a fantastic experience working with Gabriella to buy our 1st house in the NW area. She was professional, responsive through summer/her time off and weekends, and genuinely supportive throughout the entire buying process. Her knowledge of the market and communication made everything seamless. We couldn’t have asked for better guidance, highly recommend.

Younes · 2 September 2025

★★★★★ 5/5

Google

Alex Shoolman went above and beyond to help us get our new home. Everything was done very professionally and efficiently, I cannot recommend him enough. Thank you so much🙏 …

Nitzan · 12 October 2024

★★★★★ 5/5

Google

Savills lettings team have been fantastic. I have used them for five years. They have consisently found excellent blue chip tenants and in my most recent transaction Alex has gone above and beyond to be helpful. He is great to deal with and well supported by Tanika. On the management side Lola and Muhammad have been on top of things at all time and have been a real pleasure to work with. Highly recommend

Shirley · 12 October 2024

★★★★★ 5/5

Google

Elias and his team delivered an exceptional service and showed impressive tenacity and determination in guiding our sale through some of the most turbulent market conditions we have seen for some time. We were reassured by the calm and professional manner with which Elias and his team conducted themselves and we would not hesitate to instruct them again.

Steve · 17 June 2021

★★★★★ 1/5

Google

Absolutely dreadful management experience. The company consistently refused to answer or even acknowledge direct questions or fix issues. No accountability or transparency. It has been thoroughly miserable experience. I will never get involved with them again. - Alex’s reply below suggests he is surprised by hearing this. He has been aware of all the failings for the duration of the term. - Photo attached of leak and mould which has gone un-repaired for 6 months. All other remain un-repaired after almost a year. Avoid - Update- 7 months and countless e-mails after reporting a faulty lock we have now inevitably been broken in to. Savills still haven’t sent somebody to fix the lock. -

P.J · 18 January 2024

★★★★★ 5/5

Google

Luke and the team at Savills were fantastic. We were looking for a one bedroom flat in the neighbourhood. Luke found the perfect property for us. He and the team were very professional, responsive and encouraging as we went through the contract and approvals. Thank you Luke, Kat and team at Savills PH!PositiveResponsiveness, Quality, Professionalism, Value

KJ · 17 June 2021

★★★★★ 5/5

Google

The idea of selling our apartment that we loved so much was incredibly daunting but I must say that Elias and Kristjan (and the team) at Savills really pulled us through the experience so beautifully. Elias always made me feel supported through what is inevitably quite a stressful time, and went above and beyond in our partnership to sell my property. I feel that in the real estate arena there is literally no one better to handle a property sale. Elias is extremely skilled at managing relations between buyer and seller and I feel that anyone who has the chance to work with him on their sale (or purchase) is exceptionally lucky - as I consider myself to be.

Kiki · 17 June 2022

★★★★★ 5/5

Google

Elias has been so incredibly helpful to make this transaction happen even in very challenging times.

Thomas · 24 August 2024

★★★★★ 5/5

Google

Lauren Shields is perhaps the best estate agent in town. Absolutely wonderful energy. Friendly and polite and completely professional from start to finish. I could not recommend her highly enough. The best of The BEST! She is a gem. Thanks to her I have found my dream home.PositiveResponsiveness, Quality, Professionalism, Value

Ivana · 17 June 2021

★★★★★ 5/5

Google

Lot's to do in getting ready to let!! Thank you Lola, thank you Alex; your help has made it happen.

Chris · 17 April 2024

★★★★★ 5/5

Google

We sold our property in Chalcot Square through Elias Raymond of Savills for above our asking price. We developed a great deal of trust in Elias's good judgement and he was energetic and diligent in pursuing opportunities. In addition he is a charming person of high integrity, kindness and sensitivity who we now count as a friend.

Peter · 12 October 2024

★★★★★ 5/5

Google

I would like to thank Kristjan and Savills team for their professionalism and great job in handling the sale process we worked together. No surprises and kept their word and terms of the deal agreed to completion, which happened smoothly. Thank you!

Felipe · 17 June 2022

★★★★★ 5/5

Google

Our experience of finding a home with Savills was made so easy with Tanika & Alex. They very quickly understood our needs and worked hard to help us finding what we were looking for. The whole process and their support was great from viewings all the way to move in, would definitely work with them again.

Dara · 12 October 2024

★★★★★ 5/5

Google

We received a great service from Savills, especially from Alex! He truly supported us during the rental process and went beyond his remit to ensure we were treated fairly as tenants. It's very refreshing to find an agent who cares, shows …

Chiara · 16 April 2025

★★★★★ 5/5

Google

Tanika and Alex were very pleasant to work with. The whole process from viewing the flat to moving in was smooth and with excellent communication. Would recommend!

Alexander · 20 September 2023

★★★★★ 5/5

Google

Savills was extremely professional throughout the process. Alex went above and beyond to secure the right tenant and make sure everything went smoothly. Highly recommend

Jane · 20 October 2023

★★★★★ 5/5

Google

My wife and I were looking to move flats, yet stay in the neighborhood, thus we turned to Savills. We were lucky enough to have gotten in contact with Luke. Of all our previous lettings agent experiences in the area over the past 10 years, this has been by far the most positive. Luke was very personable, and gave his honest opinion, which you don't get often in London. Everything about the process made us feel at ease, and it's all thanks to the attention and service we received.

Drew · 17 June 2020