5/5
GoogleRay and Mandy were great and v professional
Trusted Agent profile · London
Russell Collins London reviews
★★★★★
164 reviews across 1 platform
72 South Ealing Road, London, W5 4QB
Russell Collins's office in London, at 72 South Ealing Road, is rated 4.7 out of 5 across 164 reviews on 1 platform, including 164 Google reviews rated 4.7.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleEveryone at Russel Collins has been a pleasure to work with, consistently helpful, with quick response times. They made finding our rental property smooth and seamless, in a challenging rental market. Thank you RC!
5/5
GoogleVery helpful and responsive during the sale of my Aunt’s house during probate - eg going round to check all well etc whilst legal paperwork went through. Achieved a good price and bill was in line with quote. Happy to recommend to others and would use again.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe bought our first house through Russell Collins and they were brilliant. The estate agent, Ray Upcraft, told it to us straight and worked tirelessly to keep the deal together. It was a nerve-shredding, exhausting process and we wouldn't have got it done without all his help and experience. Strongly recommend.
5/5
GoogleThe service provided by Ray at Russell Collins was excellent. I required a Probate Valuation and he was extremely polite, professional, responsive, easy to deal with and very efficient. Russell Collins is an excellent local family run independent Estate Agents.
5/5
GoogleRay Upcraft sold my mother's flat in West Ealing. He is trustworthy and chases up on outstanding actions, while building good relationships with both buyer and seller. Highly recommended.
5/5
GoogleExcellent estate agents. Very professional yet had a personal touch. Priced our property realistically meaning there were no unnecessary delays to the Sale. We also brought our property from them and received the same excellent service as buyers. Overall Very helpful. I have recommended them to friends. Thank you
1/5
Googlebad job, they only care about themselves, not the customers. I do not recommend
5/5
GoogleReliable and trustworthy estate agent with realistic valuations. Very good to work with, straight talking, genuine and honest - a rarity compared to many other agents! Very knowledgeable about the local area having been based in Ealing for many years.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleThey are unprofessional, poorly educated, I would not deal with them at all.
5/5
GoogleVery helpful and friendly staff; a pleasure to deal with.
5/5
GoogleWe are simply satisfied with Russell Collins, they helped us by negotiating a maintenance work with the Landlord, organised the maintenance work and kept us updated till the end. Now we are happier in our rented flat than we ever were. Thank you Russell Collins!
5/5
GoogleWe purchased a property through Russell Collins and they were brilliant to deal with. We worked closely with Mandy, who was exceptional from start and finish and I cannot recommend her/the company highly enough.
5/5
GoogleBought my house through Russell Collins in 1986, sold it through Russell Collins in 2021 - nobody knows the market in this area better than this firm. Pragmatic, patient and effective, I wholeheartedly recommend Russell CollinsPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have been renting trough Russell Collins since 2015. My experience with them has been flawless and overall the best compared to the many other agencies I've dealt with throughout the years. I can't recommend them enough.
5/5
Googlewe have just sold and purchased properties through Russell Collins and were delighted with them.Everyone there was a pleasure to deal with and they are the only local agent I could happily recommend to friends and family.
5/5
GoogleBest letting agency I have ever came across ! Peter and Dean are looking after my housing needs for last 3 years now and are always extremely helpful. Thank you !
5/5
GoogleVery helpful and professional
5/5
GoogleThey know the area well, were always helpful, and happy to answer any questions we had. Would recommend.PositiveResponsiveness, Professionalism
1/5
GoogleRating only, no written review.
5/5
GoogleRay successfully sold my house in what is a difficult market. He was honest and straight forward about prices and communicated well through out the process.
5/5
GoogleGreat customer service. Expect honesty, straightforwardness and no hidden agendas. Always responsive and accommodating. I highly recommend.
5/5
GoogleExcellent customer service. They are always willing to help.
1/5
GoogleExtremely shady and can't be trusted. Scammed me out of £ 5000.
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