Trusted Agent profile
★★★★★
242 reviews across 2 platforms
176, Upper Richmond Road, London SW15 2SH
Rosewood Estates's London office at 176 is rated 4.7 out of 5 across 242 reviews on two platforms, including 181 Google reviews rated 4.7. Checked 9 October 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotThank you Mohsin and Rosewood!
Mohsin at Rosewood Estates was incredibly helpful in assisting me and my partner with finding our new home. He was professional, approachable and really took the time to understand what we were looking for. He made the whole process straightforward and kept us updated throughout. We really appreciated his hard work and would definitely recommend Mohsin and Rosewood Estates to anyone looking for a property.
5/5
TrustpilotMohsin was fantastic in helping us find…
Mohsin was fantastic in helping us find our new home. He understood exactly what we were looking for and made the whole process much easier. Always helpful, professional and easy to deal with. We’re really grateful for his support and would highly recommend him and Rosewood Estates.
5/5
GoogleI had a fantastic experience renting my flat, and a big part of that was thanks to Tan. They were professional, responsive and genuinely helpful throughout the entire process. Everything was handled smoothly, and any questions or concerns I had were addressed quickly and clearly.
5/5
TrustpilotRosewood Estates - excellent
I had the pleasure of working with Mohsin from Rosewood Estates, and I couldn't be more impressed with his professionalism and dedication. We were looking for a two-bedroom rental near Wimbledon, and Mohsin made the entire process so smooth and efficient. He truly went above and beyond to ensure our best interests were always a priority. He was knowledgeable, responsive, and always available to answer our questions, which made the search so much easier. If you're looking for a reliable and professional agent, I highly recommend Mohsin and Rosewood Estates! Thank you for making our move so seamless.
5/5
TrustpilotGreat Service
Rosewood was excellent throughout my London flat rental- professional, quick to respond and very easy to deal with. Made everything hassle-free. Would definitely recommend! Special shout out to Tan!
1/5
GoogleAwful experience purchasing a property with this estate agency. DO NOT buy a property with Rosewood Estates. Totally unprofessional and fraudulent behaviour from Allayen among other members of staff involved. They tried to flip the sale and make a profit from my purchase by acting as middlemen. As such, the whole purchase fell through as my lenders were unable to confirm the release of funds due to it being a sub-sale. They also refused to reveal their purchase price which was a requirement of my lender. I have incurred legal fees and wasted money on a level 3 survey for nothing. I will escalate my complaint to the Property Ombudsman to take matters further. Proceed with caution. I highly discourage you from considering a property purchase with these shameless time wasters.
5/5
GoogleMy experience with Rosewood Estates was very positive, with particular thanks to Luke, due to his professionalism and efficiency in making our move-in process as smooth as possible. I would not hesitate in using Rosewood Estates again in future, and I cannot recommend Luke enough, he is top class!
5/5
GoogleWe had a fantastic experience with Rosewood and, in particular, Kumani. He was extremely friendly, helpful and knowledgeable about the property and area, guiding us through the whole process with honesty and professionalism. We couldn’t be more grateful for Kumani’s integrity and support. Highly recommend Kumani.
5/5
GoogleAllayen and the team were super helpful during my tenancy onboarding and exit, as well as throughout the course of my tenancy
5/5
TrustpilotI had a fantastic experience dealing…
I had a fantastic experience dealing with Mohsin at Rosewood Estates. He was professional, friendly and extremely helpful throughout the whole process. Communication was excellent, and he went above and beyond to make sure everything was handled smoothly and efficiently.
1/5
GoogleGiving them one star is beyond generous. We are now filing a civil suite against this agent and their landlord due to the absolute negligence and refusal to respond especially from the 'branch manager' Mohsin. The stress they put my client under is beyond shocking. There was leak in his above his head and the agents solution was to buy a bucket it has been two years. They have also refused to provide us with the EICR to confirm if the property is compliant - legally compliant and even though this has been chased they still refuse to give to us which makes me believe that not only is the service abysmal- they are also renting properties which are not compliant with the law which make this beyond dangerous. AVOID THEM like the plague there are so many more issues to raise. Please be careful and think twice before renting through them.
1/5
TrustpilotGiving them one star is beyond…
Giving them one star is beyond generous. We are now filing a civil suite against this agent and their landlord due to the absolute negligence and refusal to respond especially from the 'branch manager' Mohsin. The stress they put my client under is beyond shocking. There was leak in his above his head and the agents solution was to buy a bucket it has been two years. They have also refused to provide us with the EICR to confirm if the property is compliant - legally compliant and even though this has been chased they still refuse to give to us which makes me believe that not only is the service abysmal- they are also renting properties which are not compliant with the law which make this beyond dangerous. AVOID THEM like the plague there are so many more issues to raise. Please be careful and think twice before renting through them.
1/5
GoogleHaving rented across London for years, Rosewood has been by far the worst experience I have ever had. Samir who showed me around and helped sign the paperwork was lovely but apart from that, my experience was terrible. I rented a small studio flat that constantly had problems. For over five months in winter I had no heating or hot water consistently. I had mice which were leaving droppings regularly and I provided evidence of. I had a landlord who was letting herself into my flat when I wasn't there regularly. The property was meant to be managed by Rosewood but I only ever had contact directly with the Landlord. Who most of the time ignored my messages or emails while trying to get the heating and hot water sorted. When I rang Rosewood to explain the problems I was having and that the landlord was refusing to do anything about the water, heating and mice etc. there response was "it sounds like you should just move out". Legally, so many boundaries were crossed here and I ended up moving out as I was getting ill and my property became unliveable in due to the weather and lack of heating and water. Having had help from another estate agent I didn't even rent from! Since Rosewood would do nothing, I even found out that the property I was living in had been converted illegally during lockdown with no planning permission. Furthermore, none of the compliance checks were done because of this the gas and electrical safety were not complete. Which is illegal, I was also not provided with the compliance checks when I signed my contract which again is illegal. And because of this, leads me to believe that the entire building is unsafe with all the other flats in due to the works being done on a budget and not passing any safety testing. I would avoid Rosewood at all costs due to complete lack of professionalism, service and inability to do the job of an estate agents.
5/5
GoogleKumani really bent over backward to accommodate me and my family secure our dream home. Even after the deal was signed, Kumani still went the extra mile, letting us arrange additional viewings and early check ins. Not only would we use Kumani again if we needed to move, but we would definitely give him our property to manage.
5/5
GoogleI had the pleasure of working with Mohsin from Rosewood Estates, and I couldn't be more impressed with his professionalism and dedication. We were looking for a two-bedroom rental near Wimbledon, and Mohsin made the entire process so smooth …
5/5
GoogleMy experience with Rosewood Estates was truly exceptional, making what is typically a stressful flat hunting period significantly easier. I must extend my gratitude to Daniel Hope for his massive help and responsiveness throughout the entire process. Daniel’s guidance at every step was invaluable, I wouldn't hesitate to recommend Daniel and the wider Rosewood Estates team to anyone in search of a property.
5/5
GooglePeople working at Rosewood Estates are professional and efficient. I would particularly like to extend my gratitude to Mohsin who has helped me rent a wonderful maisonette in Putney. Mohsin is a polite individual and an extremely professional employee who will always go the extra mile to help and support you in your search of an ideal property. Thank you so much Moh and Rosewood Estates for an amazing job!
5/5
TrustpilotRosewood were amazing
Rosewood Estate Agents were professional, efficient, and incredibly helpful throughout the process. They made everything smooth and stress-free with great communication and attention to detail. I highly recommend them for anyone buying, selling, or renting!
5/5
GoogleIn what is a very difficult Sales market, Rosewood have managed to remain positive and pip their competitive multi agents in agreeing and exchanging three properties on my behalf. While other agents are negative Rosewoods positivity lead to Results.Couldnt ask for more.
1/5
GoogleVery poor experience throughout my rental period. Allayen made every process exceptionally difficult, every step was unclear, he was slow to reply to emails, and almost impossible to contact via phone, as well as being quite rude. I had to break my lease due to unfortunate circumstances and Allayen had no empathy in quite a difficult time. I would this avoid this agency if you can
5/5
GoogleThey are all very helpful and promptly answer all our questions and addresses all our concerns. Daniel was always happy to help on every step of when we are in the process of fixing all our documents required for renting. It made our renting process a good experience. Thanks to everyone.
5/5
TrustpilotRosewood
They are all very helpful and promptly answer all our questions and addresses all our concerns. Daniel was always happy to help on every step of when we are in the process of fixing all our documents required for renting. It made our renting process a good experience. Thanks to everyone.
5/5
GoogleSamira has looked after our property for our landlord. She has always been prompt in replying to our complaints and has made an effort to get them resolved each time. The effort has not gone unnoticed!
5/5
GoogleKumani was pleasant to deal with for my move. Responsive and helpful!
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Rosewood Estates's London office has 242 reviews across two platforms: 181 on Google, 61 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Rosewood Estates is rated 4.7 out of 5 across all 242 reviews, and 4.7 out of 5 on Google from 181 reviews, checked 9 October 2026.
Rosewood Estates, 176, Upper Richmond Road, London SW15 2SH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.