5/5
Fantastic letting agents,Rachel is always very helpful and friendly.
Agent replied Β· 6 September 2026
Thank you for your review.
Trusted Agent profile Β· London
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890 reviews across 1 platform
1 Castle Rd, London, NW1 8PR
Ringley Limited's office in London, at 1 Castle Rd, is rated 4.5 out of 5 across 890 reviews on 1 platform, including 890 Google reviews rated 4.5. It won Platinum in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Ringley Limited, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Fantastic letting agents,Rachel is always very helpful and friendly.
Thank you for your review.
5/5
Ringley's Karl Bradley has worked tirelessly with our management company to sort out the colossal mess in remedial fireproofing following on from the Grenfell Tower disaster. Karl's a conscientious property manager and has kept residents fully informed about these efforts, which have now been successful
Thank you so much for reaching out. So few do and with mental health of Property Managers at an all time low as they too carry the burden of living with the cladding saga we are so grateful for your appreciation.
1/5
Abysmal. Never reply to emails, never return calls. Ask to speak to anyone with authority and they're 'currently unavailable'. If you value your sanity stay clear of these clowns. β¦
Good Afternoon Please could you email solutions@ringley.co.uk with some more details so we can look into this for you.
5/5
Enlightened! We had been in the dark for so long. Previously it was hard as a buy to let landlord to know what was really going on with the block. Not any more. Thanks Ringley!
Thank you for your feedback
4/5
5 stars for Nusha on the Ringley Team who has been so helpful and responsive to all my enquiries as I moved out of my flat. She recommended a professional cleaner which did an amazing job and assisted to ensure a smooth moving out process. β¦
5/5
Josh came for my flat inspection. He was friendly, had a warm demeanour and was swift at his job!
Hi Aneela, it is great to hear how well your viewing went with Josh
5/5
Georgia.catley, you are extremely friendly staff, i appreciate all your level of service and what you did for me.
Thank you for leaving such kind feedback for Georgia, and a five star review
1/5
I have recently purchased a flat in a house managed by Ringleys. They have proved incapable of solving a drainage problem. Other leaseholders have confirmed that they are inactive apart from levying their management fee - for which they provide precious little management. Avoid.
Hi Michael. I am Leana, the Customer Service Manager, I am sorry to hear that you have had a negative experience with ourselves in regards to a drainage problem, this is not the service which we strive to provide. You can contact me on 020 3912 1456 to discuss this further for me to help you
5/5
Ringley Limited has always been efficient in carrying out their preparatory and maintenance work and keeping the owners up to date with the results. They are comparatively economical among others in the same business.
Thank you for your review and kind feedback
5/5
Would highly recommended from personal experience :) my move was smooth and quicker than I needed π β¦
Thank you for your five star review
5/5
Hi Adam A huge, belated thank-you to you, Michael, Alison and Daisy for outstanding service and help to sell our house in Sawbridgeworth. From the moment we contacted you we felt we were in safe hands, at all times you and your team were professional, friendly and super helpful. Our house sold fast and we felt we got a very good price for it. We would not hesitate to recommend you to anyone wishing to buy or sell a house. Very best wishes Chrissie & Spencer
5/5
Giving ringley 5 start due to the professional cleaning that Narcisa does. Since she took over the block cleaning, everything is spotless and she is always very friendly and in a good mood.
Thank you for your five star review for Narcisa
5/5
Had the best viewing experience with Josh McCracken! Kind, friendly and answered any questions that we had!
Hi Esther, it is great to hear your viewing with Josh went well.
5/5
Grateful for the excellent service I received from Josh. He is quick to respond and very accomodating.
Thank you for your feedback and five star review
5/5
A good experience with Josh!!! I have gotten valuable suggestions when I look for a new apartment.
Thank you for leaving Josh a five star review
5/5
A responsive and professional team. Always a timely and friendly support by Josh McCracken all around tenancy.
Thanks it is so great you took a minute to share. Well done to Josh and the team.
5/5
These five stars are to recognise the positive and can-do attitude that Catherine Griffin has displayed to managing our estate. She is a marked improvement on our last Ringley manager, in terms of her friendly manner and contactability. β¦
Really rewarding for the team to hear this - thanks for taking the time - so few do
5/5
The team at Mackay are the best. They are always there to sort out any queries and ensue that the tenants and the landlords are kept up to date with things at all times. If only all agents were the same. I would not use any other agent for managing my properties. Peter Morris
Many thanks for your kind words Peter. We all love helping you with your properties and thank you for your continued support.
5/5
Recently started renting with Mackay due to problems with previous Landlord. Mackay knew about this situation and what we had been through and were nothing short of brilliant. From start to finish of the process we were very well looked after and still are! If you are looking to Rent/Buy/Sell i would highly recommend
Thats lovely to hear. It's been a pleasure working with you.
5/5
The team at Ringley have been amazing throughout my one-year stay in one of their buildings, Joanne goes above and beyond, apartments are warm, clean and comfortable in a really convenient area.
Thanks for taking the time to leave a review - as moving home can be such a stressful time, glad Joanne helped in whatever way she could
1/5
I own a flat in central London and Ringley are meant to be managing the block. I had an issue with water leakage/penetration from the exterior and have been chasing them for over 6 months now and I've been passed from one person to another without and action or responses. I've tried to contact people at all levels including the MD and no one cares to respond. Don't let the website and marketing fool you - this is a very poorly run company that really does NOT CARE about clients or service. The only thing they are good at is charging you and demanding their payments.
1/5
If I could give zero stars, I would. Like many other homeowners/leaseholders, I have had nothing but terrible and unprofessional service from Ringley all whilst they continue to increase their service charge prices. If I were to buy a property and saw Ringley as the property management company, I would consider not buying it at all. Their staff have no interest or knowledge of the properties they are managing or their own management policies. Iβve been attempting to get the same issues addressed for years with no success. They are utterly useless and the worst company I have ever dealt with.
5/5
We had tried to self manage but with some owners driven only by self interest and a persistent non payer we knew we needed a Managing Agent. Since finding Ringley everyone is treated with respect and required to observe the covenants in their lease agreement for the greater good. We have a helpful Manager to guide us and who has the time to get all the things that need to be done sorted for us. In truth we shouldn't have struggled so long and it was a fallacy that we were saving money as arrears and repairs were building up. Its nice now to feel comfortable with where you live.
5/5
RIngley have done a brilliant job managing our property. Their expertise was much needed as the building was in a bad state and needed extensive works carried out. Their experience and strong leadership was critical due to differences between freeholders within the building and the work was carried out to a very high standard by the company they employed to do the work. They have also been invaluable to any issues we faced within the building and have always provided a strong and reliable service to all parties. Would highly recommend.
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Yes. In The Trusted Agent 2026 awards: Ringley Limited, London won Platinum.
Send Ringley Limited a message.