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Ringley Limited London reviews

★★★★★ Excellent

891 reviews across 1 platform

1 Castle Rd, London, NW1 8PR

Ringley Limited's office in London, at 1 Castle Rd, is rated 4.5 out of 5 across 891 reviews on 1 platform, including 891 Google reviews rated 4.5. It won Platinum in The Trusted Agent 2026 awards.

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4.5 / 5

891

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Ringley Limited, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Google

Disgraceful company, hide behind parking management firm who are fining a disabled tenant of theirs £100 a day for parking in a disabled visitor bay of which there are 8 because the space she is allocated with her property does not allow her the space to get in and out of her vehicle. This company or more-so its directors will not make the necessary adjustments under the equality act to allow this wheelchair user to park in a space that she can get in and out of. Disgraceful people with no Empathy!

Paul · 15 November 2022

5/5

Google

All in all pretty decent people, they don't hide information which makes it a whole lot better to understand the block finances before we were the type of block that had to serve a section 22 notice every year... well done team

Alex · 22 May 2023

Agent replied · 15 November 2023

Thank you for taking the time to leave feedback

1/5

Google

Zero communication. Had to chase everything up myself. No returning of calls. Then days later application rejected with no feedback.

Nathan · 6 September 2024

Agent replied · 6 September 2026

We are sorry your application was rejected.

5/5

Google

Review for Maria, the cleaner of our block on James Smith Court (Dartford) …very polite and delivers a consistently clean job. Love her positive energy too

David · 22 May 2024

Agent replied · 21 March 2024

Thank you for leaving such a great review for Maria

1/5

Google

Terrible management company

Sophie · 9 March 2026

5/5

Google

Ringley have transformed our experience o owning a flat in a development with cladding issues. They have brought expertise and dedication and with it hope and a way ahead for us. Thank you to the team working on Prospect Place Cardiff.

Huw · 22 May 2023

Agent replied · 15 November 2023

Thank you for your five star review

5/5

Google

James and Ludovit are always excellent with helping me out with whatever I need in a timely mannor. They are always very pleasant and polite.

Mihailo · 22 May 2024

Agent replied · 30 December 2023

Thank you for recognising the concierge team

5/5

Google

We've met with Tracey from Mackay's at a couple of properties on our long search for our next home. The best agent we've viewed with in East Herts! She has made our experience really enjoyable, it's a pleasure to be shown around by Tracey, she really knows her stuff about each property, owner and area. She is also welcoming and accommodating of our baby who attends viewings with us, which makes a huge difference for us. In the nicest possible way -- we hope we see less of Tracey... when she finds us our dream home ;) I hope to update this review to say so one day soon.

Michelle · 6 September 2022

5/5

Google

My partner and I met with Tracey and we couldn't have had a nicer person showing us the property. Before we had arrived at the viewing Tracey had called to ensure we had no issues finding the address and we were met with a warm welcome when we got there. Not only was Tracey personable and informed on the property itself but also on the surrounding area, giving lots of great tips and advice! We then went to Mackay Property's office itself and were greeted with even more friendly and helpful members of staff. Michael who was looking after the sale of the property called later that afternoon, updating us on our offer very quickly. We're sure the rest of the process will continue to be as nice and easy as how it's started!

George · 6 September 2022

1/5

Google

Don't believe the fake reviews. These lot are straight up crooks. Run a mile if a property your interested in is managed by them. Their only interest is lining their own pockets.

Grant · 22 May 2025

4/5

Google

Quick and easy turn around to move into my new flat. Excellent quality flat.

Jack · 17 November 2024

Agent replied · 24 August 2024

We hope that you settle well into your new home, thank you for leaving Joanne a five star review

5/5

Google

Ringley is one of a kind. Every detail, pictures and videos displayed about their apartments are all 100% …

Alfred · 22 August 2024

Agent replied · 24 August 2024

Great to read your five star review for Joanne, so happy that she was able to assist you with finding your new apartment.

5/5

Google

So happy with the move in and how easy it was with the help of Joanne she was amazing helping me settle in ❤️

Ashley · 22 May 2024

Agent replied · 15 November 2023

We hope you are happy in your new home.

5/5

Google

Excellent in supporting in an emergency at an issue in amity court. Jess and Mike came straight over when I contacted on a Friday night following a leak due to a burst pipe. …

Hannah · 8 October 2023

Agent replied · 15 November 2023

Hi Hannah! Thank you for your 5 star review, we are glad that Jessica is dedicated to your development!

5/5

Google

Ringley ltd and Nusha are very professional to deal with, Nusha also helped us with all the documentation and it was very smooth

Shreyansh · 22 May 2024

Agent replied · 15 November 2023

Thank you for recognising Nusha and leaving her a five star review

5/5

Google

Very prompt and efficient service by Dilara Kara, Junior Property Manager in a potentially very serious security situation in my block of flats.

Ros · 22 May 2024

Agent replied · 30 December 2023

Thank you Ros for leaving Dilara a five star review. It is great to see a member of the the Junior Property Managers team being recognised for teh important role which they play.

5/5

Google

I'm giving 5star to a particular customer service person name Sue. She went above and beyond to resolve and ensure the communal light for my block of flats was fixed after I had spoken with five different staff for the past four weeks with …

Sheyi · 8 October 2022

Agent replied · 15 November 2023

Hi Thank you very much for your review. We're glad to hear that all the hard work Sue is doing is recognised!

5/5

Google

Narcisa definitely deserves a shout out. She's always smiling in the morning and regularly keeps The Earl clean and tidy 👌🏿 …

Jesse · 22 May 2024

Agent replied · 30 December 2023

Thank you

5/5

Google

Wanted to share my experience with Ringley , it’s been a no efforts ride really, the few issues I we’ve had or PM Karl as promptly sorted it out so 5stars to him… great service many thanks

Selena · 22 May 2023

Agent replied · 15 November 2023

Hi Selena - thank you for taking the time to leave a five star review and recognising Karl for his hard work

5/5

Google

Can’t praise Georgia enough, made the whole move out process easier than expected and chasing up an issue that I’ve had! Easily the best experience that I’ve had with letting agents and a brilliant customer service attitude!

Zac · 22 May 2023

Agent replied · 15 November 2023

Hi Zac, thank you for your 5 star review, we are glad to hear Georgia had such a positive impact.

5/5

Google

Jo was very nice person too me , very wellcoming and nice person talk too get things sorted when reporting issues.

Nicole · 22 May 2024

Agent replied · 15 November 2023

Hi Nicole Thank you for leaving such lovely feedback for Joanne in our Manchester team.

5/5

Google

I just like to put a positive feedback to Disha personally, since she has started at Ringley as Relationship Manager to Friars Close, I have seen her hard work and dedication through finding solution to our issues that we have here in …

John · 8 October 2022

Agent replied · 15 November 2023

Thank you for recognising Disha - you are right she really does care and can put herself in other people's shoes.

1/5

Google

We pay more than £2000 services charge per year for nothing. Almost two months no one come to do the cleaning. I called few times, they always say will find out what happened. Then nothing happens.

Haiyang · 22 May 2023

Agent replied · 15 November 2023

Dear Haiyang Lu I have contacted the cleaners for your building as I can see they attended twice in October, with their most recent visit being the 26th October. Could you … More

5/5

Google

Was shown around by Josh McCracken. Brilliant service, provided me with any extra details I needed swiftly. Would 100% recommend!

Jack · 22 May 2024

Agent replied · 15 November 2023

Hi Jack, happy to hear that you had a positive experience with Josh. Thank you for leaving him a five star review

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Ringley Limited London

Has Ringley Limited won any awards?

Yes. Ringley Limited won Platinum in The Trusted Agent 2026 awards.

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