Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFirst time renters; Ellen-nae was extremely helpful, going above and beyond to help us get the property we wanted, advising us along the way and guiding us through the process. Very friendly and we are beyond happy to be working with Propertyloop.
Kalin · 25 July 2024
★★★★★ 5/5
GoogleVery fast and efficient service, Bradley was brilliant from start to finish!
Fara · 21 June 2023
★★★★★ 1/5
TrustpilotExisting landlord - Can anybody get through to a person
Can anybody get through to a person? Or have a working phone number? All the numbers I have seem to be disconnected.
Reshma · 22 April 2025
★★★★★ 5/5
TrustpilotAndrew Shaw a warm and wonderful real estate agent to work with
Andrew Shaw has a warm, supportive personality and effective and sincere communication style allowed me to trust him as an estate agent to work with him. I have enjoyed my experience with him from the viewing to putting in the offer to the landlord and the referencing process. I look forward to continuing working with him in settling in the place I have viewed.
Jihad · 10 January 2023
★★★★★ 5/5
TrustpilotRai made moving into the property very…
Rai made moving into the property very easy and was very responsive. Great service all around.
Aka · 6 January 2023
★★★★★ 1/5
GoogleRegrettably, while the agency initially displays prompt responsiveness before signing the tenancy agreement and collecting the deposit, their communication significantly declines thereafter. Furthermore, during property viewings, the agents provided inaccurate information, seemingly fabricating details. This level of unprofessionalism is concerning and has led to a frustrating experience.
Marcin · 21 March 2024
★★★★★ 1/5
GoogleViewing arranged. Agent a no show. I called, texted and emailed them to no avail. They also had a non-UK number so I was charged quite heavily for the calls and texts. So disappointing ruined my day and wasted my money and time!!!
Asiya · 21 May 2024
★★★★★ 4/5
GoogleMarta from PropertyLoop was super helpful throughout the process of securing my flat. It is a tricky market and having just relocated to London from overseas, I had a lot of questions which she patiently answered. Overall she was very attentive and the entire process was extremely quick and smooth. Would recommend PropertyLoop, and Marta in particular!
Christina · 21 June 2023
★★★★★ 5/5
GoogleReally good experience with PropertyLoop. Our contact, James Hill, was super proactive, attentive and understanding of the difficulties that renters are experiencing at the moment. He was also very down to earth and just generally a nice guy.
Hugh · 3 August 2024
★★★★★ 5/5
GoogleJames Hill, was an outstanding agent, helping co-ordinate negotiations efficiently regardless of me being abroad, as well as helping with the whole offer process and all other areas as well, everything you could want from an agent.
Aditya · 25 July 2024
★★★★★ 5/5
GoogleElle exceeded my expectations in every way. Her dedication and expertise were evident throughout finding my rental home. She provided clear, honest advice and worked tirelessly to ensure I found the perfect home.
Lugano · 11 August 2024
★★★★★ 5/5
GoogleElle exceeded my expectations in every way. Her dedication and expertise were evident throughout finding my rental home. She provided clear, honest advice and worked tirelessly to ensure I found the perfect home.
Lu · 3 August 2024
★★★★★ 5/5
GoogleI had a review this week with Elle , she was so lovely and went through the property thoroughly making us feel super secure thanks to her our decisions are a lot more firmer !
Miyuki · 25 June 2024
★★★★★ 5/5
GoogleI recently rented my property through Property Loop, with Tania Valenza managing the the whole process. She was very good with communication giving regular updates, making the whole process easy. I would 100% recommend her.
Charlene · 25 June 2024
★★★★★ 5/5
GoogleMy partner and I couldn’t have asked for a better Agent than Bradley and PropertyLoop. I’m very pleased with the quick service and how he handled the whole process from the beginning to the end. We are happy to be moving in together thanks to PropertyLoop and Bradley’s excellent service.
Fatma
Fatma · 21 June 2023
★★★★★ 5/5
GoogleHarry helped us with our property search and when we went in for a viewing was an amazing help, answered all our questions, he really showed great knowledge and professionalism. 10/10 would recommend.
Tyler · 25 June 2024
★★★★★ 5/5
GoogleI'm impressed with Andrew from PropertyLoop, fast response and always stay on top of things. Moving could be frustrating, Andrew took much of the stress off for us with his professionalism.
He helpful throughout the whole moving process. Best experience I ever had dealing with an agent. Highly recommend!
Steve · 21 June 2023
★★★★★ 5/5
GoogleI was recommended by a friend to look out for Elle as an agent and that recommendation certainly was so true! she was so friendly and helpful in getting us a property.
Haq · 25 June 2024
★★★★★ 4/5
GoogleElle showed me around a flat in Mudchute. She was very prompt in arranging a viewing following an enquiry. She was also very helpful in and supportive regarding future viewings
S · 25 July 2024
★★★★★ 5/5
GoogleI viewed a property today and joanna showed me around, she was very helpful, answered all our questions in detail and had all around very positive energy !
Maja · 3 August 2024
★★★★★ 4/5
GoogleThe property loop people were always great. I had a problem with reaching the tenant but the property loop people were always ready to help.
Konstantinos · 21 June 2022
Agent replied · 20 June 2024
We are proud to have been able to help your tenancy run smoothly. Our experts are always on hand for landlords and renters!
★★★★★ 5/5
GoogleAmazing service! I was helped by a lovely lady called Joanna and I couldn't be happier with how she helped with my property search. She was friendly, communicative and punctual!
Marcus · 25 June 2024
★★★★★ 5/5
GoogleSophie offered professional and personalised assistance to us while we were searching for a property. She was flexible, accommodating, had great and fast communication, and was very friendly.
Brooklyn · 25 July 2024
★★★★★ 5/5
GoogleThe platform is easy to use, and my agent is very responsive. My flat has been let very fast each time.PositiveResponsiveness, Professionalism, Value
Ethan · 25 August 2022
Agent replied · 20 June 2024
At PropertyLoop we present every rental to millions of verified renters across all major online letting portals, giving landlords the best chance of finding their ideal tenant; we are always happy to help another owner settle into a new tenancy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.